Featured
Crown & Champa Resorts offers ‘Safe Holiday Experience in Paradise’ with enhanced safety protocols
Crown & Champa Resorts is rolling out enhanced health and safety protocols across its collection of resorts.
Across all of its resorts, CCR has always maintained robust protocols for health, hygiene and safety to safeguard their guests and team members.
In updating their HACCP-certified hygiene regimes to incorporate even more rigorous standards, CCR has partnered with Ecolab and Ian Greaves International, world leaders in hygiene and cleaning technologies and services, as well as Greenpath Maldives, a leading supplier of disinfection solutions.
CCR’s enhanced and expanded hygiene and safety procedures, collectively known as the Safe Holiday Experience in Paradise, include additional Covid-19 protocols and best practices that meet the recommendations set by the World Health Organisation and public health authorities in the Maldives.
The Safe Holiday Experience in Paradise initiative encompasses four main focus areas: sustainability, health, safety and sanitation.
These efforts are complemented by a digital concierge service. This mobile app allows guests to explore the resort before their arrival, access a range of contactless activities, select unique experiences during their stay to ensure their expectations are met upon arrival, and the stay ends with a fast and secure checkout experience.
The teams at CCR resorts have also been trained in cleaning, laundry and waste disposal procedures, as they strive to maintain the highest standards of hygiene following the latest guidelines by health authorities.
“These steps are being taken to ensure a safe holiday experience in paradise awaits you on arrival,” CCR chief executive Martin Vossen said.
“Your wellbeing during your stay with us is our priority and will remain ready when you are to vacation in the Maldives.”
Arrival and transfer
Guests will be welcomed and guided through the airport journey by a CCR airport representatives wearing Personal Protective Equipment (PPE).
After a routine temperature check, guests will be given a PPE kit for their journey from the airport to the resort.
Guests will also be asked to strictly adhere to physical distancing guidelines, keeping a distance of at least 1.5 metres at all times, including on the speedboat journey.
For seaplane and domestic air transfers, guests will have to follow health and safety guidelines issued by the respective seaplane operator or airline.
Check-in
Fast contactless check-in is available prior to the arrival via the concierge mobile app, which also has the guest’s reservation details. If the app is unavailable, the font office team will guide guests through the check-in process, maintaining a safe physical distance at all times.
After the check-in, guests will receive their digital key via the app which can then be used to access their room. Alternatively, guests can receive a disinfected room key card.
The app can also be used to contact the guest service team.
Guest rooms
Guests can access resort information, and manage housekeeping and maintenance requests via the mobile app.
Heightened guest safety and cleaning protocols are being implemented with a greater emphasis on high touch point surfaces, while linen and towels will be cleaned and disinfected with internationally approved chemicals.
Non-essential amenities will be removed and will only be available upon request.
Public areas
Effective cleaning protocols are being implemented with additional attention to high touch point surfaces such as waiting areas and washrooms.
Hand disinfection units will be available in all public areas.
Proper spacing and queuing system will be in place, while a safe physical distance of at least 1.5 metres will be strictly observed at all times.
F&B services
A’ la carte restaurant menus will be available from the mobile app and the in-room IPTV for pre-selection. Restaurant reservations can also be made via the app.
All-day dining will be available with a controlled capacity of safe physical distance, of at least 1.5 metres at all times.
Hand disinfection units will be placed at the entrance of each restaurant and bar.
Excursions and activities
The mobile app will allow guests to make contactless reservations for excursions and activities offered by the resort, including watersports, diving and spa.
Seats, life jackets, gym and sports equipment, and pool and beach towels will be regularly disinfected.
Effective cleaning protocols will also be in place for high touch point surfaces and equipment at the watersports and dive centre, as well as the spa to create extremely hygienic conditions.
Spa therapists will be wearing appropriate PPE at all times, especially during treatments.
Group excursions, diving and watersports will have reduced participants, while sports, entertainment and recreational activities will continue at low capacities in accordance with hygiene protocols.
Strict observance of safe physical distance, of at least 1.5 metres, will be ensured in all excursions and activities.
Farewell
Just like at check-in, contactless check-out will be offered to guests.
The bill will be available 24 hours prior to departure on the mobile app. Payments can be made via the app or directly with the front office team.
Effective cleaning and hygiene protocols will be in place for buggy and luggage handling.
“More than ever, Maldives is an attractive destination due to its ‘one island, one resort concept’,” Vossen said.
“All of our resorts are safe havens offering peace of mind with ample space for you to explore the freedom of the island no matter if that choice leads to a diving experience underwater or the enjoyment of our palm-lined beaches. Special attention is being given to shared experiences such as dining, excursions and spa to ensure guests are at ease.”
After closing all of their resorts in April in the wake of the Maldives border closure, CCR is now preparing to reopen their resorts over the coming months.
Kudadoo Maldives Private Island, Hurawalhi Maldives, Veligandu Island Resort & Spa, Komandoo Island Resort, Meeru Island Resort & Spa, Vilamendhoo Island Resort & Spa, and Champa Central Hotel will reopen on September 1.
Kuredu Island Resort and Innahura Maldives Resort will begin welcoming guests from October 1.
“… a heartfelt thank you to our community for supporting us in these uncertain times, and a commitment to our guests – past, current and future – to continue to provide memorable Maldivian experiences, guided by our vision to exceeding expectations,” Vossen said.
“This vision has and always will be propelled forward by our values of respect, empathy, sincerity, openness, reliability, trust and sensitivity, values that the entire CCR team of more than 3,000 employees embodies.”
Crown & Champa Resorts, a leader in the Maldivian hospitality industry with over 40 years’ experience, currently runs eight resorts — each targeting a unique traveller with the aim of offering great quality and value in different segments.
Its diverse collection of resorts include Hurawalhi Maldives, Kudadoo Maldives Private Island by Hurawalhi, Innahura Maldives Resort, Komandoo Maldives, Veligandu Island Resort & Spa, Kuredu Resort Maldives, Vilamendhoo Island Resort & Spa, Meeru Island Resort & Spa, and one city hotel, Champa Central Hotel.
The group will also open its ninth resort, Kagi Maldives Spa Island, later this year.
Action
Kandooma Maldives adds pickleball to recreational offerings
Kandooma Maldives has introduced a new pickleball court, expanding its recreational facilities as the paddle sport continues to gain popularity worldwide.
Combining elements of tennis, badminton and table tennis, pickleball is a sport that is relatively easy to learn and suitable for players of different ages and abilities. The new facility allows guests to participate in singles or doubles matches, offering an additional recreational activity for families, couples and groups staying at the resort.
The pickleball court is open daily from 6am to 6pm, with paddles and balls available for guests to borrow from Reception.
Court reservations can be made through the resort’s Recreation or Front Office team. Each villa is entitled to one complimentary hour of court use per day.
The introduction of pickleball forms part of Kandooma Maldives’ efforts to expand its recreational offerings and provide guests with more opportunities to participate in sports and group activities during their stay.
Awards
Heritance Aarah wins Gold in Leading All-Inclusive Resort category at SATA 2026
Heritance Aarah has won Gold in the Leading All-Inclusive Hotel/Resort category at the South Asian Travel Awards (SATA) 2026, recognising its Premium All-Inclusive offering in the Maldives.
Located in Raa Atoll, Heritance Aarah offers beach and overwater accommodation alongside dining, wellness, marine activities and cultural experiences. The resort’s Premium All-Inclusive concept focuses on providing guests with a range of experiences and personalised services throughout their stay.
Stasshani Jayawardena, Chairperson of Aitken Spence Hotel Holdings PLC, attributed the achievement to the resort’s team.
“This award is a tribute to our team, whose commitment to creating exceptional guest experiences brings together the very best of Heritance Aarah while celebrating the beauty and character of the Maldives,” Jayawardena said.
Susith Jayawickrama, Managing Director of Aitken Spence Hotel Holdings PLC, said the award recognised the resort’s approach to hospitality and the efforts of its employees.
“This recognition is a proud moment for everyone at Heritance Aarah. Our Premium All-Inclusive experience has always been about going beyond the expected, delivering thoughtful service, exceptional dining, and moments that profoundly connect our guests with the Maldives. This award is a reflection of the passion, commitment and consistency of our team, who continue to raise the bar every day,” Jayawickrama said.
Dining forms a central part of the resort’s offering, with seven restaurants and five bars serving international and Mediterranean cuisine, seafood and overwater dining experiences.
Among its dining venues is Ambula, which combines Sri Lankan and Maldivian culinary traditions through a specially developed menu. Ralu Lounge features one of the largest rum collections in the Maldives.
The resort has also introduced new dining concepts, including Fehi Raha, a garden-to-table experience set within its organic garden. The concept incorporates seasonal produce grown on the island into its menus.
For families, the Ufa Ghadhiya ice cream truck offers ice cream, sundaes and tropical popsicles.
Beyond dining, Heritance Aarah provides a range of recreational and wellness activities, including snorkelling, diving and ocean excursions in Raa Atoll. Guests can also access treatments at IASO Medi Spa and explore Maldivian traditions, craftsmanship and cultural heritage through the resort’s Maldivian Village.
The resort’s adults-only Ocean Suite Wing caters to couples seeking greater privacy, offering overwater accommodation, butler service, private leisure spaces and exclusive dining options. The main island accommodates couples, families and multigenerational travellers.
According to the resort, the SATA 2026 recognition reflects the contribution of its employees across culinary operations, wellness, guest services and recreational activities, as well as its continued focus on developing its Premium All-Inclusive offering.
Awards
Alila Kothaifaru Maldives secures Best Resort of the Year title at AHA Asia Hotel Awards
Alila Kothaifaru Maldives has been named Best Resort of the Year at the 2026 AHA Asia Hotel Awards, held at Capella Bangkok in Thailand. The recognition places the resort among leading hospitality properties across Asia, acknowledging its approach to luxury hospitality, guest experiences, design and service.
The award was presented during the 15th edition of the ceremony, which marked a milestone in the programme’s history. Established in 2010 by LIFESTYLE Magazine as the CHA China Hotel Awards, the programme expanded in 2026 to become the AHA Asia Hotel Awards, bringing together hotels and resorts from across the region.
The decision to host the gala in Bangkok for the first time reflected the programme’s broader ambition to recognise achievements in hospitality beyond China. The ceremony brought together hospitality leaders and industry representatives to celebrate achievements in luxury accommodation, resort experiences, design, wellness and service.
Alila Kothaifaru Maldives received the Best Resort of the Year award in recognition of its approach to providing guest experiences that combine contemporary design, personalised service and a connection to the island’s natural surroundings.
“To receive this recognition alongside some of Asia’s most respected hospitality names is a proud moment for all of us at Alila Kothaifaru Maldives,” said Thomas Weber, General Manager.
“Our island has its own character, and we have always believed that the most meaningful experiences come from allowing guests to discover it at their own pace. This award belongs to our team, whose care, dedication and genuine warmth bring that philosophy to life every day. We are equally grateful to our guests for choosing to share their time and special moments with us.”
Located in Raa Atoll, Alila Kothaifaru Maldives features 41 beachfront villas, 36 overwater villas, three two-bedroom beach villas and the Boduge Residence. Each accommodation category includes a private pool, with designs intended to offer privacy while maintaining a connection to the island’s landscape and surrounding Indian Ocean.
The resort offers a range of experiences centred on its location, including guided house reef exploration with marine experts, underwater activities and opportunities to learn about Maldivian traditions through cultural programmes.
Its dining experiences include seafood and international cuisine, as well as private dining arrangements on The Shack, a secluded sand cay. Spa Alila offers treatments and wellness programmes designed around relaxation and wellbeing.
“An award such as this reflects the dedication of many people working together, often through the smallest details that guests may never see,” said Jamal Ahmed, Resort Manager.
“We take great pride in creating an atmosphere where service feels personal and unforced, and where every guest feels genuinely welcomed. It is especially rewarding to see the efforts of our colleagues recognised on a regional stage.”
The latest recognition follows another achievement for Alila Kothaifaru Maldives in 2026, when the resort received the Tripadvisor Travellers’ Choice Award. The accolade places the property among the top 10 per cent of hotels worldwide based on traveller reviews and ratings.
The two awards recognise the resort’s performance from both industry and guest perspectives, reflecting its focus on service standards, guest satisfaction and experiences connected to the Maldivian environment.
Alila Kothaifaru Maldives continues to focus on delivering personalised hospitality, maintaining service standards and developing experiences that allow guests to explore the natural and cultural attractions of the Maldives.
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