Business
MMPRC’s 11th anniversary: Reflecting on year of unprecedented challenges
The Maldives Marketing and Public Relations Corporation (MMPRC) is the national tourism board of the Maldives.
MMPRC is responsible for maintaining destination presence throughout the world and promoting the Maldives as the most preferred island destination in the world under the theme, “Maldives … The Sunny Side of Life”.
MMPRC adheres to the mission in promoting quality and sustainable growth in the local tourism industry to deliver long term economic-social and cultural benefits to the island nation.
As March 4 marks 11 years since the inauguration of MMPRC in 2009, the Maldives is now rightfully considered one of the most beautiful and desired tourist destinations in the world. The white sandy beaches, the crystal clear turquoise water, and the variety of life beneath the sea are images that resonate strongly in the imagination of people throughout the world.
The Maldives’ position in the global tourism industry is not merely a reflection of its natural environment and beauty, but a reflection of the perseverance, ingenuity, creativity and passion of the Maldivian people.
As MMPRC marks the 11th year since inauguration, we reflect upon 2020 and how the Maldives persevered through the challenges of a global pandemic and a year of uncertainty, change, and growth.
MMPRC began 2020 with a celebration of the 1.5th million tourist arrival in 2019.
The steady growth in the number of arrivals inspired MMPRC to network throughout the world and conduct unique promotional activities. On January 1, 2020, MMPRC conducted a joint campaign with Singapore Airlines followed by a global campaign with CNN on March 1, 2020.
MMPRC’s mission in promoting the Maldives is only possible through maintaining a strong destination presence throughout the entire world.
As the year 2020 began, news reports appeared reporting an unknown virus spreading throughout the global population. Soon followed nationwide lockdowns and border closures throughout the world, a truly unprecedented scene in recent history.
Naturally, with major airlines grounded and border closures, the number of tourist arrivals decreased drastically. It was not long before the Maldives closed borders for international travellers and enacted a nationwide lockdown lasting over three months.
It was the first time the Maldives closed its borders for international travellers since the opening of the first tourist resort. The year started with high hopes and optimism, but within the span of a few months, the future of the tourism industry in the Maldives stood on an uncertain foundation
In times of peril and hardship, people reveal their strongest self and character. The Maldivian government and key industries prioritised the health, safety, and wellbeing of the population among all else.
Entire industries devoted unparalleled time, energy and attention to ensure that the needs of the population were met, and worked together to contain the virus and reduce community spreads. The immense effort invested by the frontline workers is one of the main key reasons why the Maldives was able to persevere together as a nation.
As the lockdown began, the marketing plans of the government’s national tourism body, MMPRC, came to a complete halt, and the promotional campaigns shifted to digital platforms.
Various stakeholders in the industry and beyond adapted to the new situation. While the means of communication shifted, there was also a greater enhancement in communication and inclusivity between agents, partners, and customers across various key markets. For events such as trade shows and conferences, stakeholders and customers from all over the world were able to join with ease and comfort.
Entire industries contributed to the efforts and planning for reopening of the borders. An emphasis was placed on the unique geographical formation of Maldivian islands, and the key one-island-one-resort concept.
In addition to the effort, time and energy of the Maldivian people, the naturally socially-distanced islands in the Maldives is a blessing that is an integral component of why tourism in the Maldives was able to not only persevere but thrive during a global pandemic.
The characteristics and features of the Maldives make the country one of the safest destinations and a safe haven for visitors. The rest of the world was constantly being made aware of the safety measures and important procedures in place for tourists.
Ultimately, Maldivian President Ibrahim Mohamed Solih made the brave decision to open the borders on July 15, 2020, becoming one of the first countries to open borders for all international travellers.
The country received the “Safe Travels Stamp” by the World Travel and Tourism Council (WTTC), in recognition of the efforts to implement enhanced health and safety measures, in line with the WTTC global Safe Travels protocols.
Additionally, the main Velana International Airport received the ACI Airport Health Accreditation for consistent measures, which are in line with ACI’s standards in the “new normal” during the pandemic. Velana International Airport is the second airport in the Asia Pacific Region to receive the Health Accreditation.
The entire MMPRC team, along with industry stakeholders and partners, continued working tirelessly to assure tourists of safety, and kept the world dreaming about the Maldives. Several marketing activities and campaigns were launched, providing a platform for tourists from around the world to relive the happiness and rediscover the wonders of Maldives.
Visit Maldives carried out over 412 different types of marketing activities in 22 global markets, out of which 314 were carried out during the pandemic as part of the crisis recovery plan. Some of the events included online and physical fairs, webinars, fam trips, online roadshows, outdoors campaigns, and digital media campaigns.
During this difficult time, numerous celebrities such as Disha Patani, Kajal Aggarwal, Alessandra Ambrosio, David Guetta and Shakira arrived in the Maldives, further promoting the country to massive audiences back home.
On November 28, the Maldives was awarded ‘The World’s Leading Destination of 2020’ at the World Travel Awards, the most prestigious honours programme in the global travel and tourism industry. It was the first time the Maldives had won the award.
On December 17, the Maldives marked the grand arrival of the 500,000th tourist since the border reopening.
Fast forward to 2021 and the Maldives continues to break records.
In February, the Maldives recorded the highest number of arrivals welcoming over 96,880 arrivals, with an average of 3,460 tourists per day. The industry recorded the highest single-day tourist arrivals on February 21, welcoming 5,268 arrivals. The second highest single-day arrivals were recorded on February 12, with over 4,850 arrivals.
So far this year, over 195,000 visitors have arrived in the Maldives.
The Maldives has started a rigorous vaccination campaign throughout the entire country. The campaign aims to vaccinate as much of the population and workers in key industries as possible, including the tourism sector. This will positively assure tourists and staff that the environment they are in is safe, secure and protected.
Along with the unique geographical formation of the islands which offer a natural physical distancing, and the stringent health and safety measures in place, a fully vaccinated tourism sector will become an added advantage in encouraging tourists to visit the destination.
The inoculation drive began on February 1, with President Solih, Parliament Speaker Mohamed Nasheed and Chief Justice Ahmed Muthasim Adnan being among the first to receive their first doses of the AstraZeneca’s Covishield vaccine.
Up until now, over 129,420 people have been vaccinated in the Maldives. This includes over 6,000 tourism industry workers from more than 40 resorts.
With an immense variety of events and promotional activities such as roadshows, fam trips, webinars, fairs and more planned for the year, 2021 is shaping to become an immensely successful and optimistic year for the Maldives and the tourism industry.
MMPRC is confident that the future of the Maldivian tourism industry is one that is bright and full of hope.
Moving forward, once again, it is crucial that we recognise the effort, energy, time, dedication and sacrifices made by each and every single Maldivian and international stakeholders in helping the Maldives find its way through the challenges of the pandemic.
Business
Pulse Hotels’ Malik Mohamed to deliver presentation at Hotelier Maldives GM Forum 2024
Malik Mohamed, Director of Business Intelligence at Pulse Hotels & Resorts, is set to deliver a presentation at the upcoming Hotelier Maldives GM Forum 2024. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
Malik’s presentation, titled “Business Intelligence and Revenue Optimisation,” will address key strategies and insights related to maximising revenue through effective business intelligence practices. His session is expected to provide valuable information for hotel managers and industry professionals attending the forum.
Ali Naafiz, Editor of Hotelier Maldives, commented on the inclusion of Mohamed’s presentation in the forum, stating, “The GM Forum continues to bring together experts who can share practical and relevant knowledge. Malik Mohamed’s presentation will offer attendees a chance to gain a deeper understanding of how business intelligence can drive revenue growth.”
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
With Mailk Mohamed joining the lineup of speakers and presenters, the Hotelier Maldives GM Forum 2024 will offer attendees insights into the latest developments in digital payment technologies and their applications in the Maldivian hospitality sector.
John Bevan, CEO of dnata Travel Group, will serve as the keynote speaker at the Hotelier Maldives GM Forum 2024. The event will also feature Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), as a featured speaker. Both leaders are expected to share valuable insights relevant to the Maldivian hospitality industry during the forum.
Business
Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), to speak at Hotelier Maldives GM Forum 2024
Hotelier Maldives has announced that Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), will be a featured speaker at the Hotelier Maldives GM Forum 2024. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
Etienne Ng leads Weixin Pay’s operations across Southeast Asia, where the platform has seen substantial growth. His session at the forum will primarily focus on Chinese travel trends and their spending behaviour. He will also highlight the role of digital payments in enhancing guest experiences and operational efficiency within the hospitality industry.
Ali Naafiz, Editor of Hotelier Maldives, commented on the announcement: “Etienne Ng’s participation at the Hotelier Maldives GM Forum 2024 will offer attendees valuable insights into the growing impact of digital payments in the tourism and hospitality sectors. His experience in managing Weixin Pay’s expansion in Southeast Asia makes him a key voice in discussions about the future of payment solutions in the industry.”
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
With Etienne Ng joining the lineup of speakers, the Hotelier Maldives GM Forum 2024 will offer attendees insights into the latest developments in digital payment technologies and their applications in the Maldivian hospitality sector.
John Bevan, CEO of dnata Travel Group, will be the keynote speaker at the event. Hotelier Maldives will soon announce additional speakers, presenters, and panel discussions, further shaping the forum’s agenda.
Business
John Bevan, CEO of dnata Travel Group, announced as Keynote Speaker for Hotelier Maldives GM Forum 2024
The Hotelier Maldives GM Forum 2024 is set to welcome John Bevan, CEO of dnata Travel Group, as the keynote speaker. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
John oversees 30 travel brands in various sectors across 20+ countries. He joined dnata in November 2017 as CEO B2B Europe after serving as COO of Spafinder Wellness in Miami. In May 2018, his role at dnata expanded to include all B2B and B2C trading brands within the UK.
John, who has held several non-executive director posts in travel, as well as served on the board of both the UK’s Institute of Travel & Tourism and Association of British Travel Agents, will share his insights on the evolving landscape of global travel and its implications for the Maldives’ hospitality sector. His keynote address is highly anticipated, given his leadership role at dnata Travel Group, a global powerhouse in travel services.
“We are thrilled to have John Bevan as our keynote speaker this year. His vast experience and forward-thinking approach will provide invaluable perspectives to our attendees. The GM Forum is a platform for knowledge exchange and innovation, and having a leader of John’s caliber underscores our commitment to excellence,” Ali Naafiz, Editor of Hotelier Maldives, said.
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
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