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Shifaz Hassan on Creating Magic at JOALI Maldives

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Nestled in the heart of the Maldives, JOALI Maldives is a luxury resort that has captured the hearts of travellers from around the world. At the helm of this enchanting paradise is Shifaz Hassan, the Resort Manager, whose passion for hospitality and dedication to nurturing local talent has made him a force to be reckoned with in the industry. In this exclusive interview, we delve into Shifaz’s career, his motivations, and his vision for the future of Maldivian tourism.

Shifaz’s journey in the hospitality industry began in 2007, when he joined the Four Seasons Resorts at Kuda Huraa and Landaa Giraavaru as an Airport Representative. Over the years, he has held various positions at prestigious resorts such as One&Only Reethi Rah and Gili Lankanfushi Maldives and eventually, JOALI Maldives. His impressive career trajectory is a testament to his unwavering commitment to excellence and his ability to adapt to the ever-changing landscape of the tourism industry.

When asked about what motivates him, Shifaz shared, “I have always been passionate about creating unforgettable experiences for our guests. The Maldives is not just our home, but a unique destination, and I believe that our hospitality should reflect the beauty and warmth of our islands. My motivation comes from seeing the smiles on our guests’ faces and knowing that we have made their stay truly special.”

As the Resort Manager at JOALI Maldives, Shifaz’s focus is on leading his team to deliver exceptional service and create lasting memories for their guests. “At JOALI, we believe in the power of collaboration and communication. I am fortunate to work with a team of talented individuals who share my passion for hospitality. We call our butlers Jaadhoogar or magician, which literally means a magician. And so, we create magic for our guests. Together, we strive to exceed our guests’ expectations and make their stay at JOALI an unforgettable experience,” he said.

One of Shifaz’s key priorities is the development of local talent for jobs in the industry. He is a firm believer in the potential of young Maldivians and is committed to providing them with opportunities to grow and excel in the tourism and hospitality sector. “The Maldives has a wealth of talent, and it is our responsibility as local industry leaders to nurture and develop this talent. At JOALI, we invest in the growth of our team members through training and mentorship, ensuring that they have the skills and knowledge to succeed in their careers,” Shifaz explained. “I believe that education and mentorship are crucial in shaping the future leaders of our industry. By sharing my experiences and insights, I hope to inspire young Maldivians to pursue their dreams and contribute to the growth and development of our tourism sector.”

His message to young Maldivians who wish to pursue a career in tourism and hospitality is one of encouragement and inspiration. “The tourism industry offers a world of opportunities for growth and personal development. If you are passionate about hospitality and willing to work hard, there is no limit to what you can achieve. Believe in yourself, and never stop learning,” Shifaz advised.

In a rapidly evolving industry, Shifaz’s adaptability and forward-thinking approach have been instrumental in his success. “The tourism landscape is constantly changing, and it is important for us to stay ahead of the curve. We must be willing to embrace new trends and adapt our strategies to meet the needs of our guests and the market,” he said.

Innovation and creativity are at the heart of Shifaz’s approach to hospitality management. He believes that by fostering a culture of experimentation and open-mindedness, JOALI Maldives can continue to push the boundaries of luxury and offer guests an experience that is truly one-of-a-kind. “In the competitive world of luxury hospitality, it is essential to stay ahead of the curve and constantly explore new ideas. At JOALI, we encourage our team members to think outside the box and challenge the status quo, ensuring that we remain at the forefront of the industry,” Shifaz said.

One example of this innovative spirit is the resort’s unique art-immersive concept, which showcases the work of local and international artists throughout the property. This creative approach not only adds a distinctive touch to the guest experience but also supports the global art community. “Art is an integral part of the JOALI experience. By collaborating with talented artists from the Maldives and around the world, we are able to create a dynamic and inspiring environment that resonates with our guests and sets us apart from other luxury resorts,” Shifaz shared.

As Shifaz looks to the future, his vision for JOALI Maldives is one of continued growth and evolution, with a focus on maintaining the highest standards of excellence and sustainability. “Our goal is to build a legacy that reflects our commitment to luxury, innovation, and responsible tourism. We will continue to invest in our team, our facilities, and our community, ensuring that JOALI Maldives remains a beacon of excellence in the Maldivian tourism industry,” he said.

To achieve this vision, Shifaz emphasises the importance of collaboration and teamwork. “Success in the hospitality industry is a collective effort. By working together and supporting one another, we can overcome challenges and achieve our goals. I am incredibly proud of the team at JOALI Maldives and am confident that, together, we will continue to set new benchmarks for luxury hospitality in the Maldives and beyond,” he shared.

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Avani+ Fares Maldives Resort appoints Thaaif Ahmed appointed as Director of Sales & Marketing

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 Avani+ Fares Maldives Resort, part of Minor Hotels, has announced the appointment of Thaaif Ahmed as the Director of Sales & Marketing, effective 1 May 2024. 

Thaaif brings nearly two decades of experience in the hospitality industry, with a significant portfolio  of roles within Minor Hotels. His career includes serving as the Director of Sales at NH Collection  Maldives, where he played a pivotal role in driving revenue growth and fostering strategic  partnerships. 

Throughout his tenure, Thaaif has demonstrated exceptional leadership capabilities and a profound  understanding of the industry landscape. His strategic prowess and collaborative approach have  consistently delivered outstanding results, making him a respected figure within the organisation. 

In his previous capacity as Cluster Director of Sales, overseeing Anantara Dhigu Resort Maldives,  Anantara Veli Resort Maldives, and Naladhu Private Island, Thaaif contributed to the success and  growth of the brand.  

As he assumes the role of Director of Sales & Marketing at Avani+ Fares Maldives Resort, Thaaif is  poised to leverage his wealth of experience and expertise to drive brand positioning, enhance  revenue streams, and elevate the overall guest experience. His appointment underscores the  resort’s commitment to excellence and innovation in the hospitality sector. 

Please join Stuart De San Nicolas, Cluster General Manager of Anantara Kihavah, Avani+ Fares and  NH Collection Havodda plus Riaan Drever, General Manager of Fares in congratulating Thaaif on his  well-deserved promotion. We also express our gratitude to Paul Counihan, for his support during our  pre-opening and opening stages. Paul will transition to focus on Anantara Kihavah, our sister  property in Baa Atoll, while Thaaif assumes leadership at Avani+ Fares Maldives. 

Set on the natural tropical island of Fares and surrounded by the UNESCO Biosphere Reserve’s deep  blue hues, the resort offers an abundance of aquatic adventures as well as pristine sandy beaches  for pure relaxation. With 176 stylish villas, pavilions, and studios, Avani+ Fares welcomes couples  and honeymooners, as well as families and groups, with a focus on multi-room accommodation. 

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Seaside Finolhu Baa Atoll Maldives appoints Warren Moore as Executive Chef

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Seaside Finolhu Baa Atoll Maldives has announced the appointment of Warren Moore as the resort’s new Executive Chef. 

Chef Warren Moore hailing from South Africa, brings with him a wealth of experience and expertise,  having earned his Culinary Degree at City and Guilds Culinary Institute. With over 25 years of  distinguished service in the Restaurant and Hospitality Industry, Chef Warren is poised to elevate the  culinary offerings at Seaside Finolhu to new heights. 

In his previous role, Chef Warren served as Executive Chef at Jawakara Maldives, where he showcased  his culinary prowess and leadership skills. Prior to that, he spent seven years honing his craft within  various properties of the esteemed Crown and Champa Resorts Group. His culinary journey has taken  him across continents, including stints in South Africa, Mozambique, London, and the United States. 

As the Executive Chef at Seaside Finolhu, Chef Warren will oversee all culinary operations, ensuring  the highest standards of hygiene and food quality are maintained. His responsibilities include  supervising daily kitchen operations, managing food production, and leading kitchen staff with a focus  on excellence and innovation.

“We are thrilled to welcome Chef Warren Moore to our team at Seaside Finolhu,” said Steven Phillips  General Manager of Seaside Finolhu Baa Atoll Maldives. “His extensive experience and passion for  culinary excellence will undoubtedly enhance the dining experience for our guests and further solidify  our reputation as a gastronomic heaven in the Maldives.” 

With Chef Warren Moore at the helm, Seaside Finolhu looks forward to delivering unforgettable  culinary experiences that celebrate the rich flavours of the Maldives and beyond. 

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W Maldives promotes Ahmed Zahir and Ismail Saeed to key management positions

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W Maldives has announced the well-deserved promotions of two of its dedicated team members, Ahmed Zahir and Ismail Saeed, effective April 15th, 2024.

Ahmed Zahir, known as Coacha, has been promoted from Welcome Manager to Rooms Division Manager. Coacha’s journey at W Maldives began in December 2010 as a Welcome Agent. Over the past 13 years, he has consistently demonstrated a commitment to excellence, holding various roles within the Welcome department.

Known for his dedication to providing exceptional guest experiences and his outstanding interpersonal skills, Coacha is a true asset to the W Maldives team. His experience extends beyond the resort, having served as a task force member at the St. Regis Red Sea and as a pre-opening trainer. He is also actively participating in the Marriott Kurimagu Program, a program designed to cultivate Maldivian leadership in the hospitality industry. With his extensive knowledge of Welcome operations, Coacha is perfectly suited for his new role as Rooms Division Manager.

Ismail Saeed, also known as Saito, has been promoted from Lounge Manager to Welcome Manager. Saito’s W Maldives story began in March 2010 as a Welcome Agent. He then transitioned to airport operations as a Lounge Ambassador in 2013. Throughout his tenure, Saito has displayed a strong commitment to personal growth, consistently developing his skillset. He has participated in a cross-exposure program at The Ritz-Carlton Maldives, Fari Islands, working in Housekeeping, and has also supported the resort’s Style operations in the past three months. This diverse experience across multiple departments makes Saito a perfect fit for his new role as Welcome Manager.

The appointments of Ahmed Zahir and Ismail Saeed underscore W Maldives’ commitment to nurturing talent and promoting from within. Both individuals bring a wealth of experience, dedication, and innovation to their respective roles, promising to further enhance the guest experience and uphold the resort’s reputation for excellence.

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