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Women’s leadership at The Ritz-Carlton Maldives, Fari Islands

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Consistent expansion and diversification has made tourism one of the largest and fastest growing economic sectors in the world. Before the Covid-19 pandemic wreaked havoc on global travel, tourism was booming all around the world!

Tourism has become an engine for socio-economic development through direct and indirect employment, as well as income opportunities. Women’s participation in such a field of work can have a monumental impact on both their personal lives and their local communities.

Women are key participants in the tourism labour market. On this International Women’s Day, we speak to Juliana Salla, the Resort Manager (pre-opening) for The Ritz-Carlton Maldives, Fari Islands, the upcoming debut hotel in Maldives by Marriott International’s flagship luxury brand.

Maldives Insider: Tell us a bit about your background and where you are coming from.

Juliana Salla: I was born and raised in Brazil. My first time on a plane, I was six months old, and over the years I got the travel bug and never stopped. I studied Marketing, Public relations and Journalism. When I was 22, I left Brazil to join Disney Cruise Lines and have been abroad ever since.

MI: How did you choose your professional path? What motivated you to choose your profession?

JS: I think the profession kind of chose me. I completed my Masters in Journalism – so naturally I wanted to be a journalist. However, the call to travel was strong and I took a job in the cruise line industry. It’s there that I realised how much I loved the hospitality industry and wanted to explore it more. I ended up in New York working for the W Hotels and the rest is history. Today, having worked on five continents, for different brands and in different roles, I truly found what I love.

MI: How did you join the hospitality industry and how did your career develop? What were your first impressions and how they changed over time?

JS: I first joined in 2003 with Disney Cruise Lines and after four years I joined W Hotels in New York as a W Insider. This was a new position/concept the brand was launching; I feel very privileged to have been one of the first insiders. After spending a few years in the US, I moved to the Middle East, and from there Indonesia, Russia, Thailand and finally China (all for W hotels). I was part of a task force team assisting the brand team on the opening of new W Hotels around the globe. When Starwood merged with Marriott, I joined The Ritz-Carlton and have been with the brand ever since.

MI: During your time in the hospitality industry, what do you consider your biggest professional accomplishment and what were the lessons learnt the hard way?

JS: I feel my biggest accomplishment has always been developing my team. No one is successful on their own and the moment you learn this that’s when you can truly be a leader. Working in different countries and with different cultures teaches you how we are all similar yet different at the same time and how being respectful and humble will get you a lot further then using forceful methods.

MI: What do colleagues need to know about working with you?

JS: I would say that my colleagues should know that I value honesty extremely and hold those who are honest in high regard. I try to hold myself to the same standards and aim to be fair and righteous. I will always treat someone with respect no matter their positions (as we’ve all been there) and expect my team and colleagues to do the same.

MI: What advice would you give to the young women that are only starting their career in the hospitality industry?

JS: Follow your passion and do not be afraid of change or challenge. This is an industry that is always evolving; be yourself and work hard but never change your principles for anyone or anything.

MI: When you are not working, what are you most likely to do?

JS: That’s an interesting question! People that get to know me will find that one of my hidden passions are nature (I love diving the Maldivian waters) and science (Who wouldn’t want to go to Mars?). Other than that, I will always have stories to tell but that’s for another time.

MI: How is The Ritz-Carlton Maldives, and The Ritz-Carlton as a brand, helping advance gender equality in the hospitality industry? Any specific initiatives in the Maldivian context?

JS: The Ritz-Carlton has a long history of referring to its associates as Ladies & Gentlemen, and I would say is a key advocate of gender equality. At the Ritz-Carlton (and that includes our property in the Maldives), we believe that your ability and the way you hold yourself is what matters, not your gender. Both women and men deserve the same respect and opportunities.

The Ritz-Carlton Maldives, Fari Islands

Set to open June 1, The Ritz-Carlton Maldives, Fari Islands is ideally located at Fari Islands, in the North Male Atoll of the Maldives, which is a 45-minute journey by speedboat or a 10-minute seaplane flight from Velana International Airport.

The resort features white sandy beaches, turquoise lagoons and coral reefs with marine life.

Shaped by the Maldivian sun and shored by the Indian Ocean, guest villas at The Ritz Carlton Maldives, Fari Island are expected to range in size from one to three bedrooms, featuring the refined elegance and legendary service that define The Ritz-Carlton brand.

The property is also expected to offer a choice of outstanding culinary venues serving an array of international and local cuisines, in addition to a full suite of fitness and recreational facilities including a signature Ritz-Carlton Spa.

The Ritz-Carlton Maldives, Fari Islands is part of Fari Islands, an archipelago that features three world-class hospitality brands inclusive of The Ritz-Carlton.

The guests are expected to have access to a picturesque Fari Marina – the archipelago’s communal beating heart. Built around a vibrant Beach Club, Fari Marina features charming boutiques and a handpicked selection of dining options.

Spaces have been designed by the renowned Kerry Hill Architects, to bring about a delicate balance of serene and social.

An Insider

Oriana Migliaccio: The Marine Guardian Transforming Conservation in the Maldives

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At the heart of Anantara’s commitment to tailored luxury and authentic experiences lies the passionate work of Oriana Migliaccio, a marine biologist whose devotion to oceanic preservation resonates deeply in the sky-blue waters of the Maldives. Oriana, a PADI Master Scuba Diver Trainer with a PhD in Life and Biomolecular Sciences, embodies the spirit of discovery and conservation at Anantara Dhigu Maldives Resort, Anantara Veli Maldives Resort, and Naladhu Private Island Maldives.

Raised on the sun-kissed shores of Naples, Italy, Oriana’s early years were steeped in the wonders of the Mediterranean Sea, a rich biodiversity hotspot. She frequently spent winter breaks at the aquarium. “It is this deep love for the marine world that got me interested from an early age in pursuing a career in marine biology,” she reflects. Following her passion, Oriana earned her B.Sc. and M.Sc. in Marine Biology in Italy. Her journey then took her to the Maldives for an additional master’s in Tropical Marine Biology, where the allure of tropical environments steered her focus towards specialising in coral reef biology and conservation. This newfound dedication culminated in earning her PhD in the United Kingdom, solidifying her commitment to preserving marine ecosystems.

Oriana’s expertise, honed in the jungles of Borneo as a Conservation Manager and Dive Leader, now flourishes in the Maldives. Her initiatives span coral reef restoration, sea turtle protection, and sustainable practices, all pivotal to the region’s marine ecosystem. A crowning achievement is her creation of the “Reef Hero” PADI specialty, a course designed to educate divers on coral conservation, nurturing a new wave of ocean stewards.

“I created the ‘Reef Hero’ course during my time as a marine biologist and dive instructor in Malaysian Borneo. This course, focusing on coral reef restoration and rehabilitation, was inspired by my diving students’ desire to positively impact the oceans they love exploring. Witnessing the adverse effects of marine issues like debris, over-fishing, pollution, and global warming, this inspired me to create guidelines that can be used by recreational divers to save coral reefs around the world.” – Oriana Migliaccio

In April 2023, Oriana joined Anantara, where her role transcends traditional boundaries, as she immerses guests in a world of marine wonders through various interactive initiatives:

  • Marine Talk on Coral Reef & Marine Life: Weekly educational sessions that spotlight the vital role of coral reefs and the importance of responsible diving.
  • Discovering Marine Biology for Kids: Fun, interactive lessons that spark young minds’ curiosity about the underwater world.
  • Workshop on Repurposing Ghost Nets: Transforming abandoned fishing nets into bracelets, raising awareness about their impact on marine life.
  • Marine Biologist Corner: An open forum for guests to engage with Oriana, deepening their understanding of marine conservation.
  • Visit the Coral Nursery: Snorkeling adventures to coral nurseries, where guests explore coral species and participate in the resort’s coral restoration efforts.
  • Coral Adoption: Encouraging guests to play an active role in coral restoration, either by planting corals or sponsoring a coral rope, and tracking their growth.

“In the Maldives, a country faced with pressing environmental challenges, sustainability and environmental conservation are not just trends. They are a necessity,” Oriana emphasises, outlining the long-term goals for sustainability and marine conservation at Anantara’s Maldives resorts. “The survival of this tropical paradise is intertwined with adopting sustainable practices and reducing the anthropogenic impact on the environment.”

Following the devastating coral bleaching event of 2016, Oriana has been instrumental in Anantara’s HARP initiative (Holistic Approach to Reef Protection), aimed at rehabilitating damaged coral reefs. With over 10,000 corals grown and planted since 2017, the project is on course to double this number, enhancing marine biodiversity. Guests are invited to become coral gardeners, contributing to the project’s success while receiving progress updates on their adopted “baby corals”.

Collaborating with esteemed organisations like the Olive Ridley Project, Manta Trust, and the Maldives Whale Shark Research Program, Oriana’s work includes a photo-ID programme for studying sea turtles, manta rays, and whale sharks. She invites guests to join as citizen scientists, aiding in data collection during their underwater explorations.

Oriana Migliaccio’s contributions reflect the essence of Anantara’s luxury experience — unique, immersive, and deeply connected to the local environment. Her passion and dedication are not just preserving the ocean’s beauty but also inspiring guests to become active participants in its conservation, ensuring its wonder endures for generations to come.

For more information on Anantara Hotels, Resorts & Spas, please visit www.anantara.com. 

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Abdulla Wisam: A journey of excellence and growth in the Maldivian hospitality industry

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In the heart of the stunning Maldives, where luxury resorts and crystal-clear waters come together to create a paradise on Earth, there are individuals who work tirelessly behind the scenes to ensure that every guest’s experience is nothing short of exceptional. One such individual is Abdulla Wisam, whose remarkable journey in the hospitality industry is a testament to his dedication, passion, and unwavering commitment to providing the best possible service to guests.

Abdulla Wisam’s journey in the hospitality industry began right after completing his schooling. In 2003, he embarked on his professional career by joining Dhoveli Beach Resort & Spa, where he gained his first taste of the world of hospitality. It was here that he discovered his passion for creating memorable guest experiences and building relationships with visitors from around the world.

After his initial foray into the industry, Wisam’s career path continued to evolve. His dedication and hard work caught the attention of industry leaders, leading him to take on roles of increasing responsibility. His time at Meeru Island Resort saw him as an Outlet Cashier and Night Auditor, roles that allowed him to develop a deep understanding of the operational aspects of a resort.

Wisam’s determination and eagerness to learn led him to the iconic Four Seasons Resort Maldives at Landaa Giraavaru, where he started as a Recreation Attendant. Over time, he showcased his exceptional skills in guest relations and management, and he was promoted to the position of Front Office Supervisor. His journey with Four Seasons served as a stepping stone for what was to come next.

In 2014, Wisam joined the W Maldives, a resort known for its luxurious offerings and unparalleled guest experiences. Starting as a Welcome Team Leader, he quickly rose through the ranks due to his impeccable guest service skills and innate leadership abilities. His promotion to Guest Experience Manager was a testament to his ability to not only meet but exceed guest expectations. He was then transferred to The St. Regis Maldives as the Assistant Front Office Manager with the pre-opening team.

As his career trajectory continued its upward trajectory, Wisam took on the role of Front Office Manager at prestigious resorts such as Milaidhoo Island, Raffles Maldives, and The Standard Maldives. These roles allowed him to refine his management style, hone his problem-solving skills, and contribute to the overall success of each resort.

Wisam’s journey eventually led him to COMO Cocoa Island, a resort renowned for its unparalleled luxury and exquisite attention to detail. Joining as the Front Office Manager, he embraced the challenges and responsibilities that came with the position. His dedication, combined with his innate ability to create genuine connections with guests, led to his promotion as the Director of Rooms.

Wisam’s journey in the Maldivian hospitality industry is a remarkable tale of perseverance, growth, and a genuine passion for creating exceptional guest experiences. His diverse roles, spanning from recreation to guest experience management, have equipped him with a holistic understanding of the industry. His commitment to continuous improvement and dedication to delivering top-tier service have not only benefited the resorts he’s been a part of but have also contributed to elevating the reputation of Maldives as a premier luxury travel destination.

As Wisam continues to shape the guest experience landscape at COMO Cocoa Island, one can only imagine the heights he will reach and the impact he will make on the ever-evolving hospitality industry of the Maldives. His journey stands as an inspiration to aspiring hoteliers and a testament to the boundless opportunities that await those who are truly passionate about their craft.

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Hamzath Ameen: Elevating human resources

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In the fast-paced and thriving hospitality industry of the Maldives, where exceptional service and guest satisfaction are paramount, there are individuals who stand out for their dedication, expertise, and leadership qualities. Hamzath Ameen is making his mark as a proficient human resources professional in island resorts of the Maldives. With an impressive career trajectory and a passion for excellence, Hamzath has become a respected figure in the industry.

Hamzath Ameen was born and raised in Addu Atoll, a region known for its stunning natural beauty and vibrant culture. Following his schooling, he pursued his higher education at Cyryx College in Male’, where he successfully completed an Advanced Diploma in Business Management. This academic foundation laid the groundwork for his future career in the dynamic world of hospitality.

Hamzath embarked on his professional journey at Dhonveli Beach Resort, where he assumed the role of Accounts Officer. This initial foray into the hospitality industry allowed him to gain valuable insights into the financial aspects of resort operations and the importance of maintaining accurate records and efficient systems.

Eager to expand his horizons and broaden his skill set, Hamzath sought opportunities at various reputable companies and resorts throughout the Maldives. His determination and exceptional work ethic caught the attention of industry professionals, leading to his appointment as the Human Resources Officer at Furaveri Island Resort. Recognizing his potential, Ameen quickly rose through the ranks and was promoted to the position of Assistant Manager, and subsequently, Human Resources Manager.

During his tenure at Furaveri Island Resort, Hamzath made significant contributions to the establishment’s human resources department. He spearheaded various initiatives to enhance employee engagement, streamline recruitment processes, and foster a positive work culture. Under his leadership, the resort witnessed an increase in employee satisfaction and a notable reduction in turnover rates, solidifying Hamzath’s reputation as a skilled people manager.

In 2022, Hamzath accepted an exciting new opportunity and joined Rihiveli Maldives Resort as the Human Resources Manager. With his wealth of experience and proven track record, he assumed a pivotal role in overseeing the resort’s human resources functions, including recruitment, training and development, performance management, and employee relations. Hamzath’s strategic approach and ability to build strong relationships with staff and management alike have made him an invaluable asset to the resort.

Hamzath Ameen’s journey from an Accounts Officer to a respected Human Resources Manager exemplifies his commitment to personal growth and professional excellence. Through his hard work, dedication, and leadership abilities, he has successfully carved a niche for himself in the competitive Maldivian hospitality industry. Hamzath’s passion for nurturing talent, fostering positive work environments, and delivering exceptional guest experiences continues to make a lasting impact on the resorts he has served.

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