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Dhiraagu to introduce AI-powered hotel voice assistant WooHoo

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Dhiraagu is collaborating with SmartBeings Inc and Leia Inc to introduce WooHoo, a contactless Artificial Intelligence (AI) powered voice assistant for the hospitality industry.

SmartBeings Inc is a Silicon Valley-based company and the developer of WooHoo, an award-winning enterprise voice AI assistant speaker for the hospitality industry.

The WooHoo voice AI assistant speakers (powered by JBL by Harman) brings the convenience to order and personalise guest needs quickly and efficiently using their voice commands.

“We are excited to collaborate with Dhiraagu, the leading digital service provider in the Maldives,” Himanshu Kaul, the Chief Innovation Officer at SmartBeings Inc, said.

“With a huge demand for Contactless solutions, WooHoo is powered by next-generation cognitive AI platform where brands can customise and redefine a luxurious experience with the power of voice.”

Leia Inc is the leading provider of Lightfield hardware and content services for mobile devices. Leia’s Lume Pad is the first 3D Lightfield Tablet in the world that lets you experience 3D imagery with a natural sensation of depth and feel for textures, materials, and lights — no eyewear required.

The Lume Pad — Hospitality Edition will fully integrate with WooHoo’s platform to help upsell in-room services and further uplift the guest experience.

“We are excited to bring Lightfield imagery to the world of luxury hospitality through this partnership,” David Fattal, Leia Inc’s co-founder and CEO, said.

“Combining voice commands and holographic interactions creates the perfect marriage to elevate the guest experience and create new revenue streams for hoteliers.”

As the Covid-19 pandemic has heavily impacted the hospitality industry across the globe, it is a common understanding that the tourism landscape will not be the same even after the lockdowns and travel restrictions have been lifted.

The road to recovery will be even far more challenging and to navigate through that, Dhiraagu is introducing WooHoo — a platform which will help minimise the need for physical contact, provide tele-health services, and enable guest requests to be attended via a voice assistant.

“We are happy to be collaborating with Silicon Valley companies like SmartBeings Inc and their partners Leia Inc to offer a contactless voice assistant, to support our hospitality partners where they can digitise their guest experience in resorts, rooms, restaurants, beaches, entertainment, and daily tasks,” Mahmoud Dasser, the Chief Marketing Officer at Dhiraagu, said.

“We want to help them connect and optimise their operations while they ensure the guests are safe when delivering a luxurious experience.”

WooHoo is integrated with more than 40+ hospitality solutions like property management systems, in-room automation, housekeeping, point of sales systems, and PBX.

With WooHoo and Dhiraagu’s smart hospitality solutions, hotel guests can now order food and beverages, toiletries, play music, get instant answers to their queries, call reception and control room temperature, lighting, or curtains, among other many interactions, through a simple voice command.

Dhiraagu has continued to bring innovative business solutions to its customers. The expansion of a comprehensive product portfolio and collaborative partnerships are a true testament to Dhiraagu’s commitment to enriching lives through digital services.

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Maldives celebrates arrival of 2024’s 1 millionth tourist

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Maldives on Thursday welcomed the one millionth tourist to visit this year.

The one millionth tourist is a Thai named Sutapa Amonwivat, who arrived from Singapore with her husband and two children. This is her second visit to Maldives.

Maldives Marketing and Public Relations Corporation (MMPRC) and the Ministry of Tourism gave a warm welcome to Sutapa at the Velana International Airport (VIA) Thursday afternoon. She was welcomed at the VIA by tourism minister Ibrahim Faisal, MMPRC Managing Director Ibrahim Shiury and senior officials of various relevant agencies.

After welcoming her with traditional offerings, she was presented with various gifts by the ministry, MMPRC, customs, immigration, Maldives Association of Travel Agents and Tour Operators (MATATO) and Trans Maldivian Airways (TMA).

Maldives reached one million tourists in June, three weeks earlier than last year. The number of tourists reached one million on July 16, 2023.

Maldives expects to reach 2 million tourists this year.

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New air route connects Chongqing to Maldives

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Chongqing Airlines on Monday began its inaugural flights to Maldives.

The Chongqing-Male route, scheduled three times a week, is expected to strengthen the bonds between China and the Maldives, opening up exciting new opportunities for tourism and cultural exchange.

The inaugural flight was welcomed upon its arrival at Velana International Airport (VIA) in Maldives, where local officials and tourism representatives expressed their enthusiasm for this new development.

“We warmly welcome our friends from China to our beautiful islands. This new connection strengthens our bonds and opens up new opportunities for tourism,” the tourism ministry said on X.

Maldives currently welcomes four airlines from China, including China Eastern, Beijing Capital Airlines, Xiamen Airlines.

In January, Maldives government urged tourism stakeholders in both Maldives and China to ramp up efforts to restore China’s position as the primary source market for Maldives tourism, a status held before the onset of Covid-19.

China, being the largest source market for Maldives tourism before the pandemic, saw a resumption of tourist arrivals from January 2023 after a three-year hiatus due to the pandemic. In 2023, the Maldives welcomed 187,118 Chinese tourists, marking a significant recovery in numbers. This year, the Maldives has welcomed the most number of tourists from China, with over 107,940 or 11.5 percent of total arrivals by June 12. 

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CROSSROADS Maldives Introduces Weixin Pay at resorts for seamless guest experience

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CROSSROADS Maldives has introduced WeChat Pay, widely known as Weixin Pay in China, across its world-class resorts, SAii Lagoon Maldives, Curio Collection by Hilton, and Hard Rock Hotel Maldives. This payment option is made available to enhance the convenience and overall experience for guests from China, making their stay in the Maldives more enjoyable and hassle-free.

Understanding the needs of the diverse guests, CROSSROADS Maldives has integrated WeChat Pay into operations, allowing guests from China to easily and securely conduct transactions using a payment method familiar to them. The introduction of WeChat Pay is a testament to CROSSROADS Maldives’ dedication to enhancing guest satisfaction by offering exceptional experiences at every turn. What is also expected through this initiative is that the guests could benefit from better foreign exchange rates, translating to better savings on their expenditures during their stay.

The option is available for guests in-house conveniently at both resorts as well as across the Marina at CROSSROADS Maldives where a wider variety of unparalleled dining and retail experiences are available for all guests. The day visitors from China will also therefore equally benefit from this new introduction at the Maldives’ premier multi-island integrated leisure destination.

SAii Lagoon Maldives, Curio Collection by Hilton, is a vibrant tropical escape that offers unique and locally inspired experiences. The resort features spacious rooms and villas, a variety of dining options, and an array of recreational activities designed to cater to the desires of modern travellers. Guests can escape to the island’s SAiisational natural beauty, enjoy water sports, and indulge in spa treatments, all while relishing the personalised service that defines Hilton’s Curio Collection.

Hard Rock Hotel Maldives brings the iconic Hard Rock spirit to the tranquil shores of the Maldives. This family-friendly resort offers a perfect blend of relaxation and entertainment, featuring music-inspired experiences, live performances, and the brand’s signature amenities. With luxurious accommodations, diverse dining options, and a plethora of activities for all ages, Hard Rock Hotel Maldives ensures an unforgettable holiday experience for every guest.

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