Sometimes it’s the small things… sometimes it’s the big things, at Kurumba Maldives
Maldives Promotion House – At Kurumba Maldives that it is both the small things and big things that make for an enriching holiday in the Maldives. Over the past two years, Kurumba Maldives has implemented a series of small touches that highlight a sense of care and thoughtfulness towards its guests. When the guest arrives, they are welcomed with a lemongrass face towel and a Kurumba Ice Cream.
When the guest enters their room or villa, they will notice larger touches such as the oversized bath towels, the biggest beach towel in the Maldives, fluffy pillows and hefty beach bags that fit ones books, snorkelling equipment and towel for a day of sunning. And while enjoying these features enjoy the “Make Your Own Cocktail” kit in the private bar, featuring a range of bellini’s, mojitos and martinis. The smaller touches within the room are aromatherapy-based amenities, super soft beach slippers and other small surprises.
If guests have chosen to stay in a higher category room, they will enjoy the additional option of a daily champagne breakfast at the premium Ocean Grill Restaurant; and smaller touches in the room, like the music player docking stations, coffee presses with freshly ground Lavazza coffee, premium hot chocolate and daily afternoon cocktails and canapés at the Beach Bar.
Additional small touches that come well recommended by guests are the Daily Kurumba newsletters, highlighting the activities such as complimentary snorkelling lessons and tours, the nightly entertainment and the all-important weather forecast. Once at the beach, guests receive cold towels, fruit sticks and a cold coconut sorbet throughout the day.
Jason Kruse the General Manager of Kurumba Maldives stated that: “Our concept for our guest service is to add value through a series of thoughtful small and larger touches, so to create a heartfelt experience for our guests. It is important that every guest leaving our Resort feels a renewed appreciation for life, all with a Maldivian twist”.
Kurumba Maldives service concept has proven positive results as their ranking on public trip review forums has witnessed unprecedented improvements by any other resort in the Maldives.