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Hassan Shihab: A journey of dedication and success

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In the competitive world of hospitality and tourism, where success is often measured by dedication and hard work, there are individuals who stand out as shining examples of what can be achieved through unwavering commitment. Hassan Shihab, the Resort Manager at Cinnamon Dhonveli Maldives, is undeniably one such individual. His journey from a small island in the Maldives to a prominent position in the country’s hospitality industry is a testament to the power of perseverance and the pursuit of excellence.

Born and raised in Komandoo Island in Shaviyani Atoll, Hassan Shihab’s foray into the hospitality sector began shortly after completing his schooling. Encouraged by a friend’s recommendation, he joined the industry as a receptionist at Ari Beach in the year 2000. Little did he know that this humble beginning would mark the start of a remarkable career in the field.

Shihab’s early years in the industry were marked by determination and continuous growth. After eight months at Ari Beach, he transitioned to Velidhoo Island Resort, a part of the prestigious John Keells Group, where he started as a receptionist in 2001. Over the course of nearly a decade, he steadily climbed the corporate ladder, earning respect and recognition at every step.

His journey at Velidhoo Island Resort was a testament to his commitment and adaptability. Shihab’s rapid promotions, from reservations executive to front office executive, showcased his ability to excel in diverse roles within the industry.

In 2006, Shihab embarked on a new chapter when he completed an inter-company transfer to Cinnamon Dhonveli Maldives. His tenure at Dhonveli began as the Assistant Front Office Manager and culminated in his current role as Resort Manager. This progression reflects not only his dedication but also the meritocracy present within Cinnamon Hotels & Resorts.

Shihab’s career was not without its challenges. Adapting to different resort systems and working under various management styles required flexibility and a commitment to continuous learning. He recalled one instance when he had to familiarize himself with a billing system due to a sudden management change, showcasing his resilience and determination.

What truly sets Shihab apart is his belief in the importance of training and development. He acknowledges the opportunities he received, including training and cross exposure at Cinnamon’s properties in Sri Lanka, which enriched both his personal growth and career development. The John Keells Group’s dedication to training its staff in leadership, coaching, and mentoring contributed significantly to Shihab’s success.

At present, Shihab is actively participating in the Cinnamon Hotels & Resorts’ LEAP program, which stands for Leadership Enhancement Acceleration Program, and involves his pursuit of an MBA. Upon successful completion of this program, he will be thoroughly prepared to rise to the next level of his career as a General Manager.

Despite his professional achievements, Shihab remains a grounded and approachable individual known for his love of sports, including football, volleyball, badminton, and tennis. His colleagues describe him as fun-loving and friendly, emphasizing his ability to create a positive work environment.

Shihab’s journey through the hospitality industry highlights the potential for Maldivians to thrive in this sector. He firmly believes that with hard work and dedication, local talents can excel and elevate the Maldives’ hospitality industry to new heights. His rise within Cinnamon Hotels & Resorts demonstrates that there are ample opportunities for motivated individuals to advance their careers.

In a country where the hospitality industry is a cornerstone of the economy, Shihab recognizes the significance of having Maldivians at the forefront. He addresses the issue of high turnover rates in resorts by emphasizing that offering competitive pay and benefits can help retain experienced local talent.

Looking ahead, Shihab shows no signs of slowing down. He aspires to achieve even greater heights in the hospitality industry, and his future with Cinnamon Dhonveli and the John Keells Group looks exceptionally promising.

Hassan Shihab’s journey is a testament to the potential of dedication, hard work, and a passion for the industry. He serves as an inspiration and role model for young Maldivians pursuing careers in hospitality. His story proves that with perseverance, anyone can rise to the top and contribute to the continued success of the Maldives’ hospitality sector.

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Avani+ Fares Maldives Resort appoints Thaaif Ahmed appointed as Director of Sales & Marketing

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 Avani+ Fares Maldives Resort, part of Minor Hotels, has announced the appointment of Thaaif Ahmed as the Director of Sales & Marketing, effective 1 May 2024. 

Thaaif brings nearly two decades of experience in the hospitality industry, with a significant portfolio  of roles within Minor Hotels. His career includes serving as the Director of Sales at NH Collection  Maldives, where he played a pivotal role in driving revenue growth and fostering strategic  partnerships. 

Throughout his tenure, Thaaif has demonstrated exceptional leadership capabilities and a profound  understanding of the industry landscape. His strategic prowess and collaborative approach have  consistently delivered outstanding results, making him a respected figure within the organisation. 

In his previous capacity as Cluster Director of Sales, overseeing Anantara Dhigu Resort Maldives,  Anantara Veli Resort Maldives, and Naladhu Private Island, Thaaif contributed to the success and  growth of the brand.  

As he assumes the role of Director of Sales & Marketing at Avani+ Fares Maldives Resort, Thaaif is  poised to leverage his wealth of experience and expertise to drive brand positioning, enhance  revenue streams, and elevate the overall guest experience. His appointment underscores the  resort’s commitment to excellence and innovation in the hospitality sector. 

Please join Stuart De San Nicolas, Cluster General Manager of Anantara Kihavah, Avani+ Fares and  NH Collection Havodda plus Riaan Drever, General Manager of Fares in congratulating Thaaif on his  well-deserved promotion. We also express our gratitude to Paul Counihan, for his support during our  pre-opening and opening stages. Paul will transition to focus on Anantara Kihavah, our sister  property in Baa Atoll, while Thaaif assumes leadership at Avani+ Fares Maldives. 

Set on the natural tropical island of Fares and surrounded by the UNESCO Biosphere Reserve’s deep  blue hues, the resort offers an abundance of aquatic adventures as well as pristine sandy beaches  for pure relaxation. With 176 stylish villas, pavilions, and studios, Avani+ Fares welcomes couples  and honeymooners, as well as families and groups, with a focus on multi-room accommodation. 

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Seaside Finolhu Baa Atoll Maldives appoints Warren Moore as Executive Chef

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Seaside Finolhu Baa Atoll Maldives has announced the appointment of Warren Moore as the resort’s new Executive Chef. 

Chef Warren Moore hailing from South Africa, brings with him a wealth of experience and expertise,  having earned his Culinary Degree at City and Guilds Culinary Institute. With over 25 years of  distinguished service in the Restaurant and Hospitality Industry, Chef Warren is poised to elevate the  culinary offerings at Seaside Finolhu to new heights. 

In his previous role, Chef Warren served as Executive Chef at Jawakara Maldives, where he showcased  his culinary prowess and leadership skills. Prior to that, he spent seven years honing his craft within  various properties of the esteemed Crown and Champa Resorts Group. His culinary journey has taken  him across continents, including stints in South Africa, Mozambique, London, and the United States. 

As the Executive Chef at Seaside Finolhu, Chef Warren will oversee all culinary operations, ensuring  the highest standards of hygiene and food quality are maintained. His responsibilities include  supervising daily kitchen operations, managing food production, and leading kitchen staff with a focus  on excellence and innovation.

“We are thrilled to welcome Chef Warren Moore to our team at Seaside Finolhu,” said Steven Phillips  General Manager of Seaside Finolhu Baa Atoll Maldives. “His extensive experience and passion for  culinary excellence will undoubtedly enhance the dining experience for our guests and further solidify  our reputation as a gastronomic heaven in the Maldives.” 

With Chef Warren Moore at the helm, Seaside Finolhu looks forward to delivering unforgettable  culinary experiences that celebrate the rich flavours of the Maldives and beyond. 

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W Maldives promotes Ahmed Zahir and Ismail Saeed to key management positions

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W Maldives has announced the well-deserved promotions of two of its dedicated team members, Ahmed Zahir and Ismail Saeed, effective April 15th, 2024.

Ahmed Zahir, known as Coacha, has been promoted from Welcome Manager to Rooms Division Manager. Coacha’s journey at W Maldives began in December 2010 as a Welcome Agent. Over the past 13 years, he has consistently demonstrated a commitment to excellence, holding various roles within the Welcome department.

Known for his dedication to providing exceptional guest experiences and his outstanding interpersonal skills, Coacha is a true asset to the W Maldives team. His experience extends beyond the resort, having served as a task force member at the St. Regis Red Sea and as a pre-opening trainer. He is also actively participating in the Marriott Kurimagu Program, a program designed to cultivate Maldivian leadership in the hospitality industry. With his extensive knowledge of Welcome operations, Coacha is perfectly suited for his new role as Rooms Division Manager.

Ismail Saeed, also known as Saito, has been promoted from Lounge Manager to Welcome Manager. Saito’s W Maldives story began in March 2010 as a Welcome Agent. He then transitioned to airport operations as a Lounge Ambassador in 2013. Throughout his tenure, Saito has displayed a strong commitment to personal growth, consistently developing his skillset. He has participated in a cross-exposure program at The Ritz-Carlton Maldives, Fari Islands, working in Housekeeping, and has also supported the resort’s Style operations in the past three months. This diverse experience across multiple departments makes Saito a perfect fit for his new role as Welcome Manager.

The appointments of Ahmed Zahir and Ismail Saeed underscore W Maldives’ commitment to nurturing talent and promoting from within. Both individuals bring a wealth of experience, dedication, and innovation to their respective roles, promising to further enhance the guest experience and uphold the resort’s reputation for excellence.

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