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Emirates redesigns signature onboard experience

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Emirates is rolling out a redesigned onboard experience.

The celebrated A380 Onboard Lounge and Shower Spa have resumed operations with the introduction of additional health and safety measures.

The airline has also enhanced its offering, introducing a nutrient-rich welcome drink for the winter season.

The A380 Onboard Lounge, which serves First and Business Class customers, will transform into a take-away bar with limited seating capacity and social distancing protocols in place.

The bar continues to serve wines, spirits, soft drinks and pre-packaged lounge bites for customers to take and enjoy in the comfort of their own seats. Customers can also make their orders from their seats if they prefer.

The social areas in Business Class on select Boeing 777 aircraft and in First Class also reopened with pre-packed snacks for customers to grab and go.

First Class customers can once again have a shower at 40,000 feet. Luxury spa products will be provided in individual amenity bags to each customer. The sets include pamper essentials from award-winning, organic and sustainable Irish brand VOYA, a disposable bath towel and a menu to choose additional amenities.

From November 1, Emirates’ onboard dining experience will return to its signature service while observing strict hygiene protocols.

Customers in all classes will enjoy multi-course meals and choose from a complimentary selection of beverages including wine and beer, as well as juices and soft drinks. Cocktails will also be served in premium classes.

In Economy Class, customers can choose from two wines. In Business Class, customers can choose from six wines including port and champagne, while in First Class, customers will have a selection of 11 wines including a dessert wine, port and Dom Perignon champagne.

The Emirates app has also been enhanced to allow customers on board to browse the menus on their personal devices both online and offline with the latest app update.

Emirates will soon launch a welcome drink in premium classes called Vitality Boost in First and Business Class.

The airline’s chefs and nutritionists have created a refreshing blend of apple, ginger and hibiscus to give customers a health kick on their journey. The vegan, nutrient-rich drink is packed with antioxidants, and free from gluten and added sugar. The health drink will be a staple on board and continually refreshed to offer different flavours.

Customers can also choose from a range of welcome drinks including champagne and other juices.

Emirates’ award-winning inflight entertainment, ice, continues to add new content every month.

In October, 25 new Hollywood blockbusters, 197 hours of new of TV as well as a selection from the MasterClass series were added to the entertainment catalogue boasting over 4,500 channels. Emirates is the first airline to show the MasterClass series, allowing customers to learn from the world’s best including Thomas Keller, RL Stein and Penn & Teller.

Emirates is also screening “My Story”, a TV series based on the book of the same name by Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and ruler of Dubai.

Health and safety

Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.

Free, global Covid-19 cover

Customers can now travel with confidence, as Emirates has committed to cover Covid-19 related medical expenses, free of cost, should they be diagnosed with Covid-19 during their travel while they are away from home.

The cover is immediately effective for customers flying on Emirates until December 31, and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.

Daily service to Maldives

Emirates has increased its service to Maldives, in a bid to boost access to the popular Indian Ocean holiday destination in the upcoming winter season.

The Dubai-based airline now offers a daily service between Dubai and Male, using a B777ER aircraft.

Emirates, which runs the world’s biggest airline by international traffic, resumed services to the Maldives on July 16 after a three-month hiatus in the wake of border closures by the Maldivian authorities to control the coronavirus outbreak.

The Maldives reopened its borders on July 15.

Resorts and hotels on uninhabited islands as well as liveaboard vessels were allowed to host tourists (please see a rolling list of resort reopenings here).

Guesthouses and hotels located in outer atolls are also now allowed to reopen, but a ban in still in effect for guesthouses in Male region due to a limited community transmission in the capital city and its suburbs.

With the border reopening, 30-day free on-arrival visa is issued to all tourists with a confirmed booking for a stay at any registered tourist facility in the country.

There is no mandatory quarantine or testing on arrival, but tourists have to complete an online health declaration form and provide a negative PCR test result taken at least 96 hours prior to their departure.

Visitors with symptoms of the Covid-19 respiratory disease caused by the novel coronavirus or those travelling with someone who has similar symptoms are also tested at their own expense.

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Discover Maldives’ underwater wonders: Sun Diving website now live

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Sun Siyam Resorts has unveiled Sun Diving, an innovative new diving website, during a vibrant two-day event held at Sun Siyam Olhuveli on November 28th and 29th. The launch brought together an enthusiastic gathering of diving aficionados, marine conservation advocates, and industry professionals to celebrate the Maldives’ extraordinary underwater heritage and emphasise the critical role of sustainable diving practices.

The new website introduces a groundbreaking feature: the first-ever illustrated dive maps created by DiverMonArt. These artistic maps provide a fresh and visually captivating perspective on dive sites at Sun Siyam resorts, blending creativity with functionality to enhance the diving experience.

Designed to inspire and guide underwater explorers, Sun Diving offers an array of resources for divers of all levels. From detailed dive site descriptions and eco-diving tips to breathtaking underwater photography, the platform reflects Sun Siyam’s commitment to showcasing the wonders of the ocean while advocating for its protection.

The launch event featured interactive workshops, guest speakers, and guided dives, immersing attendees in the essence of Maldives’ vibrant marine life. As a hub for diving enthusiasts, Sun Diving is set to become an essential resource for those seeking adventure and conservation-focused experiences in the Maldives.

Visitors are invited to explore the wonders of the underwater world and begin planning their next dive at Sun Diving.

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HotelPay launches at CROSSROADS Maldives, simplifying stays for Russian and CIS visitors

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CROSSROADS Maldives, the renowned integrated multi-island leisure destination in the Maldives, has introduced HotelPay, an innovative payment gateway designed to elevate the travel experience for visitors from Russia and the Commonwealth of Independent States (CIS). This new feature allows guests to conveniently book stays and make payments in Russian Rubles either online or on-site at SO/ Maldives, Hard Rock Hotel Maldives, and SAii Lagoon Maldives, Curio Collection by Hilton.

The launch of HotelPay addresses the increasing demand for cashless and localised payment solutions at CROSSROADS Maldives. It bridges the challenges posed by international payment restrictions, such as local card limitations and the complexities of cash handling. This enhancement provides a secure, seamless, and efficient payment experience for guests.

Frederic Lebegue, General Manager of Hard Rock Hotel Maldives, and Alexander Traeger, General Manager of SAii Lagoon Maldives, Curio Collection by Hilton and CROSSROADS Marina, emphasised the importance of this development, stating, “The introduction of HotelPay reflects our dedication to making every aspect of our guests’ journey as smooth as possible. By overcoming significant payment barriers, we offer guests from Russia and the CIS a more streamlined experience, allowing them to fully enjoy their time in the Maldives.”

Olivier Moies-Delval, General Manager of SO/ Maldives, highlighted the alignment of HotelPay with the resort’s commitment to superior guest satisfaction. He remarked, “This addition to our payment infrastructure ensures that guests can focus entirely on immersing themselves in the luxurious and vibrant atmosphere of SO/ Maldives, free from any payment-related distractions.”

CROSSROADS Maldives features three exceptional resorts, each delivering distinctive experiences. Hard Rock Hotel Maldives, honoured as Hard Rock International Hotel of the Year 2023, offers music-inspired luxury and vibrant entertainment. SAii Lagoon Maldives, Curio Collection by Hilton, recognised as one of Condé Nast Traveller’s Top 10 Resorts in the Maldives for 2023, combines a playful, boho-chic aesthetic with stunning tropical surroundings. SO/ Maldives, listed among Condé Nast Traveller’s Top 10 Resorts in the Maldives for 2024, introduces a bold, fashion-forward edge to the island experience. Together with The Marina, a lively hub for dining, shopping, and entertainment, CROSSROADS Maldives delivers a dynamic and diverse destination for global travellers.

By integrating HotelPay, CROSSROADS Maldives continues to redefine hospitality for an international audience, fostering a more inclusive and accessible experience for all. 

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Reconnect with nature: freediving adventures at One&Only Reethi Rah

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One&Only Reethi Rah in the Maldives now provides year-round freediving courses led by PADI-certified instructors. Guests can explore the wonders of the underwater world, a captivating environment for discovery. Participants are guided in mastering the art of silently blending into the aquatic surroundings and engaging with marine life at their own pace. The resort’s instructors cater to varying skill levels, offering training in basic freediving principles or helping to advance existing expertise.

Freediving, a time-honoured sport enjoying renewed popularity, celebrates the Maldives’ stunning aquatic landscapes while raising environmental awareness about the significance of marine and coral life. Beyond fostering a deeper connection with nature, the activity offers numerous physical and mental health benefits, including enhanced cardiovascular fitness and endurance, without the need for cumbersome scuba equipment.

The Maldives is home to the seventh-largest reef system in the world, accounting for approximately 3.14% of the global reef area and featuring 2,041 distinct coral reefs. These vibrant reefs support one of the planet’s most diverse marine ecosystems, harbouring over 1,100 species of fish and other marine creatures. This extraordinary underwater world offers endless opportunities for exploration and wonder.

The resort’s Dive Centre provides various freediving courses, such as Discover Freediving, Basic Freediver, and Freediver Level 1, with course prices starting at US$350.

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