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Crown & Champa Resorts offers ‘Safe Holiday Experience in Paradise’ with enhanced safety protocols

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Crown & Champa Resorts is rolling out enhanced health and safety protocols across its collection of resorts.

Across all of its resorts, CCR has always maintained robust protocols for health, hygiene and safety to safeguard their guests and team members.

In updating their HACCP-certified hygiene regimes to incorporate even more rigorous standards, CCR has partnered with Ecolab and Ian Greaves International, world leaders in hygiene and cleaning technologies and services, as well as Greenpath Maldives, a leading supplier of disinfection solutions.

CCR’s enhanced and expanded hygiene and safety procedures, collectively known as the Safe Holiday Experience in Paradise, include additional Covid-19 protocols and best practices that meet the recommendations set by the World Health Organisation and public health authorities in the Maldives.

The Safe Holiday Experience in Paradise initiative encompasses four main focus areas: sustainability, health, safety and sanitation.

These efforts are complemented by a digital concierge service. This mobile app allows guests to explore the resort before their arrival, access a range of contactless activities, select unique experiences during their stay to ensure their expectations are met upon arrival, and the stay ends with a fast and secure checkout experience.

The teams at CCR resorts have also been trained in cleaning, laundry and waste disposal procedures, as they strive to maintain the highest standards of hygiene following the latest guidelines by health authorities.

“These steps are being taken to ensure a safe holiday experience in paradise awaits you on arrival,” CCR chief executive Martin Vossen said.

“Your wellbeing during your stay with us is our priority and will remain ready when you are to vacation in the Maldives.”

Arrival and transfer

Guests will be welcomed and guided through the airport journey by a CCR airport representatives wearing Personal Protective Equipment (PPE).

After a routine temperature check, guests will be given a PPE kit for their journey from the airport to the resort.

Guests will also be asked to strictly adhere to physical distancing guidelines, keeping a distance of at least 1.5 metres at all times, including on the speedboat journey.

For seaplane and domestic air transfers, guests will have to follow health and safety guidelines issued by the respective seaplane operator or airline.

Check-in

Fast contactless check-in is available prior to the arrival via the concierge mobile app, which also has the guest’s reservation details. If the app is unavailable, the font office team will guide guests through the check-in process, maintaining a safe physical distance at all times.

After the check-in, guests will receive their digital key via the app which can then be used to access their room. Alternatively, guests can receive a disinfected room key card.

The app can also be used to contact the guest service team.

Guest rooms

Guests can access resort information, and manage housekeeping and maintenance requests via the mobile app.

Heightened guest safety and cleaning protocols are being implemented with a greater emphasis on high touch point surfaces, while linen and towels will be cleaned and disinfected with internationally approved chemicals.

Non-essential amenities will be removed and will only be available upon request.

Public areas

Effective cleaning protocols are being implemented with additional attention to high touch point surfaces such as waiting areas and washrooms.

Hand disinfection units will be available in all public areas.

Proper spacing and queuing system will be in place, while a safe physical distance of at least 1.5 metres will be strictly observed at all times.

F&B services

A’ la carte restaurant menus will be available from the mobile app and the in-room IPTV for pre-selection. Restaurant reservations can also be made via the app.

All-day dining will be available with a controlled capacity of safe physical distance, of at least 1.5 metres at all times.

Hand disinfection units will be placed at the entrance of each restaurant and bar.

Excursions and activities

The mobile app will allow guests to make contactless reservations for excursions and activities offered by the resort, including watersports, diving and spa.

Seats, life jackets, gym and sports equipment, and pool and beach towels will be regularly disinfected.

Effective cleaning protocols will also be in place for high touch point surfaces and equipment at the watersports and dive centre, as well as the spa to create extremely hygienic conditions.

Spa therapists will be wearing appropriate PPE at all times, especially during treatments.

Group excursions, diving and watersports will have reduced participants, while sports, entertainment and recreational activities will continue at low capacities in accordance with hygiene protocols.

Strict observance of safe physical distance, of at least 1.5 metres, will be ensured in all excursions and activities.

Farewell

Just like at check-in, contactless check-out will be offered to guests.

The bill will be available 24 hours prior to departure on the mobile app. Payments can be made via the app or directly with the front office team.

Effective cleaning and hygiene protocols will be in place for buggy and luggage handling.

“More than ever, Maldives is an attractive destination due to its ‘one island, one resort concept’,” Vossen said.

“All of our resorts are safe havens offering peace of mind with ample space for you to explore the freedom of the island no matter if that choice leads to a diving experience underwater or the enjoyment of our palm-lined beaches. Special attention is being given to shared experiences such as dining, excursions and spa to ensure guests are at ease.”

After closing all of their resorts in April in the wake of the Maldives border closure, CCR is now preparing to reopen their resorts over the coming months.

Kudadoo Maldives Private Island, Hurawalhi Maldives, Veligandu Island Resort & Spa, Komandoo Island Resort, Meeru Island Resort & Spa, Vilamendhoo Island Resort & Spa, and Champa Central Hotel will reopen on September 1.

Kuredu Island Resort and Innahura Maldives Resort will begin welcoming guests from October 1.

“… a heartfelt thank you to our community for supporting us in these uncertain times, and a commitment to our guests – past, current and future – to continue to provide memorable Maldivian experiences, guided by our vision to exceeding expectations,” Vossen said.

“This vision has and always will be propelled forward by our values of respect, empathy, sincerity, openness, reliability, trust and sensitivity, values that the entire CCR team of more than 3,000 employees embodies.”

Crown & Champa Resorts, a leader in the Maldivian hospitality industry with over 40 years’ experience, currently runs eight resorts — each targeting a unique traveller with the aim of offering great quality and value in different segments.

Its diverse collection of resorts include Hurawalhi MaldivesKudadoo Maldives Private Island by HurawalhiInnahura Maldives ResortKomandoo MaldivesVeligandu Island Resort & SpaKuredu Resort MaldivesVilamendhoo Island Resort & SpaMeeru Island Resort & Spa, and one city hotel, Champa Central Hotel.

The group will also open its ninth resort, Kagi Maldives Spa Island, later this year.

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Dreamlike retreat: explore Maldives with Marriott Bonvoy Resorts

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The Maldives is a destination where summer feels eternal, offering turquoise waters, pristine white sands, and serene tranquility. Through the ‘Endless Summer’ campaign by Marriott Bonvoy, travellers are invited to escape the winter cold or bask in perpetual sunshine with a limited-time offer. Guests can choose from a selection of luxurious resorts in the Maldives and enjoy benefits such as a full-board dining plan, complimentary speedboat or seaplane transfers, or up to USD 250 in resort credit. Additional perks include non-motorised water sports like paddle-boarding, kayaking, windsurfing, and catamaran sailing, depending on the property. This exclusive offer, valid for a minimum stay of four nights, is available for bookings between January 20 and February 28, 2025, and includes Marriott Bonvoy points to unlock future travel opportunities.

The North Malé Atoll is a marine sanctuary renowned for its vibrant coral reefs and secluded luxury. Just a short speedboat ride from Velana International Airport, it hosts three Marriott Bonvoy resorts. These waters, rich with stingrays, nurse sharks, turtles, and dolphins, offer exceptional snorkelling and diving opportunities for adventurers of all levels. The Ritz-Carlton Maldives, Fari Islands, features 100 villas with ocean or lagoon views, infinity pools, and personalised butler service. Dining options span Cantonese, Japanese, Italian, and Middle Eastern cuisines, while the Ritz-Carlton Spa offers treatments inspired by Yin and Yang. Guests can also explore curated dining and art installations at Fari Marina Village and participate in the Defining Moment ceremony featuring Boduberu drumming.

The JW Marriott Kaafu Atoll Island Resort, located in the largest lagoon of Kaafu Atoll, offers 80 luxurious pool villas with ocean views. The resort combines contemporary design with personalised service and features seven dining venues, including Athiri and Nikkei, which serve steak and Japanese-Peruvian cuisine. The Spa by JW offers exclusive treatments by BABOR, while younger guests can enjoy activities at the Family by JW Kids’ Club and the teens’ zone.

Sheraton Maldives Full Moon Resort & Spa, set on a private natural island, provides 176 beachfront cottages and overwater villas that blend rustic charm with modern comforts. Surrounded by turquoise lagoons and lush palm groves, the resort offers family-friendly programs such as beach picnics, cooking classes, and nature walks. Its farm-to-table dining and coral restoration initiatives, alongside complimentary stays and meals for children under 12, make it a sustainable and family-oriented retreat.

North Ari Atoll, Dhaalu Atoll, and Baa Atoll showcase the Maldives’ extraordinary natural beauty. North Ari Atoll is famous for iconic dive sites and whale shark migration routes. W Maldives, reopening in March after a transformation, offers 77 overwater and beach villas with bio-boho designs. Guests can explore the house reef, enjoy unique dining experiences, and participate in private island excursions.

In Dhaalu Atoll, The St. Regis Maldives Vommuli Resort features 77 villas with private pools and panoramic views. The resort offers Ayurvedic treatments, the Maldives’ largest hydrotherapy pool, and signature experiences like the Champagne Sabering Ritual. Dining options include Japanese Kaiseki at T-Pan and a wine cellar boasting 650 labels.

Baa Atoll, a UNESCO Biosphere Reserve, is home to The Westin Maldives Miriandhoo Resort, which features 69 villas surrounded by lush foliage or perched above turquoise waters. The resort offers Japanese cuisine, pan-Asian flavours, and holistic wellness programs. Children under 12 stay and dine for free, making it a family-friendly haven.

In Lhaviyani Atoll, Le Méridien Maldives Resort & Spa combines mid-century modern design with eco-conscious features such as a large organic garden. Guests can enjoy culinary experiences, spacious villas, and abundant marine life around its thriving house reef.

The Shaviyani Atoll offers ultimate seclusion at JW Marriott Maldives Resort & Spa, with 60 villas and personalised butler service. Families can enjoy the extensive kids’ club and adventure activities, while food enthusiasts indulge in farm-to-table dining. Water-sports like jet skiing and parasailing cater to thrill-seekers.

As the sun sets over the Maldives, Marriott Bonvoy invites travellers to embrace the promise of an eternal summer in this idyllic paradise.

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Turquoise waters, starry nights: Valentine’s Day magic at Dusit Thani Maldives

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This Valentine’s Day, couples are invited to immerse themselves in the ultimate romantic escape at Dusit Thani Maldives. Surrounded by turquoise waters, pristine beaches, and unparalleled luxury, the resort provides an idyllic setting for celebrating love.

Situated in the heart of the UNESCO World Biosphere Reserve of Baa Atoll, Dusit Thani Maldives offers an unforgettable experience for those seeking to rekindle romance and create cherished memories.

The resort’s All-Inclusive Escape to Romance package has been specially designed to elevate Valentine’s Day celebrations. This exclusive offer includes:

  • Luxurious accommodations in either beachfront or overwater villas.
  • Delectable dining experiences with all-inclusive options.
  • A private dining experience under the stars.
  • Couples’ spa treatments at the award-winning Devarana Wellness, ensuring complete relaxation.
    Valentine’s Day Highlights

On February 14th, a series of enchanting events will be hosted to mark the occasion:

  • Romantic Beach Dinner: Guests can savour a gourmet meal paired with fine wines under a starlit sky, accompanied by the soothing sounds of the ocean.
  • Couples’ Sunset Cruise: A magical experience on the water allows couples to admire the beauty of the Maldivian sunset.
  • Devarana Wellness for Two: Signature spa treatments will provide an opportunity for relaxation and reconnection.
  • Love-Inspired Cocktails: Handcrafted cocktails will be available at the resort’s bars for a special Valentine’s toast.

Dusit Thani Maldives is described as more than just a destination—it is a place where love blossoms. According to Jean-Louis Ripoche, Area General Manager, Maldives, “This Valentine’s Day, we are delighted to offer couples an opportunity to celebrate their love in one of the most romantic settings in the world.”

Couples are invited to celebrate the season of love at Dusit Thani Maldives, where the natural beauty of the Maldives serves as the perfect backdrop for a memorable Valentine’s Day.

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Heritance Aarah joins forces with LQA for unparalleled guest experiences

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Heritance Aarah, a distinguished Premium All-Inclusive barefoot paradise in the Maldives, has partnered with Leading Quality Assurance (LQA), a UK-based organisation specialising in evaluating and enhancing hospitality standards. This collaboration aims to elevate the guest experience and establish new benchmarks within the Maldivian hospitality industry. Heritance Aarah is the first property within Aitken Spence Hotels and the first Sri Lankan hotel chain to adopt LQA standards, positioning itself as a pioneer in quality excellence.

LQA focuses on evaluating various aspects of guest experiences, incorporating internationally recognised benchmarks, emotional intelligence, and brand-specific standards. Through the actionable insights and comprehensive benchmarking data provided by LQA, the resort aims to measure and enhance its performance against global competitors.

Heritance Aarah has earned numerous accolades for its exceptional offerings, including recognition as the Best Beachfront All-Inclusive Family Resort by ‘Forbes’ and the Best Resort in the World – Indian Ocean by the ‘Condé Nast Traveller Readers’ Choice Awards’. As the first LEED Gold-certified property in the Maldives, the resort demonstrates a strong commitment to sustainability, further solidifying its global reputation.

The partnership with LQA is set to refine service standards across critical touchpoints, including reservations, check-in, check-out, and the overall guest journey. This initiative aligns seamlessly with the resort’s mission to deliver unforgettable and seamless experiences for its guests.

Renowned as a premier culinary destination in the Maldives, Heritance Aarah offers a distinctive all-day dining concept across seven restaurants and five bars, curated by award-winning chefs and culinary Olympians. Guests can also indulge in a variety of wellness activities, such as Tai Chi, Reiki healing, Shirodhara, Tibetan Kunye healing sessions, Moxibustion with mantra chanting, and yoga.

By integrating LQA’s expertise with its own exceptional offerings, Heritance Aarah reinforces its position as a leader in hospitality and sustainability in the Maldives. This partnership highlights the resort’s dedication to redefining excellence and creating extraordinary memories for every guest.

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