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Crown & Champa Resorts offers ‘Safe Holiday Experience in Paradise’ with enhanced safety protocols

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Crown & Champa Resorts is rolling out enhanced health and safety protocols across its collection of resorts.

Across all of its resorts, CCR has always maintained robust protocols for health, hygiene and safety to safeguard their guests and team members.

In updating their HACCP-certified hygiene regimes to incorporate even more rigorous standards, CCR has partnered with Ecolab and Ian Greaves International, world leaders in hygiene and cleaning technologies and services, as well as Greenpath Maldives, a leading supplier of disinfection solutions.

CCR’s enhanced and expanded hygiene and safety procedures, collectively known as the Safe Holiday Experience in Paradise, include additional Covid-19 protocols and best practices that meet the recommendations set by the World Health Organisation and public health authorities in the Maldives.

The Safe Holiday Experience in Paradise initiative encompasses four main focus areas: sustainability, health, safety and sanitation.

These efforts are complemented by a digital concierge service. This mobile app allows guests to explore the resort before their arrival, access a range of contactless activities, select unique experiences during their stay to ensure their expectations are met upon arrival, and the stay ends with a fast and secure checkout experience.

The teams at CCR resorts have also been trained in cleaning, laundry and waste disposal procedures, as they strive to maintain the highest standards of hygiene following the latest guidelines by health authorities.

“These steps are being taken to ensure a safe holiday experience in paradise awaits you on arrival,” CCR chief executive Martin Vossen said.

“Your wellbeing during your stay with us is our priority and will remain ready when you are to vacation in the Maldives.”

Arrival and transfer

Guests will be welcomed and guided through the airport journey by a CCR airport representatives wearing Personal Protective Equipment (PPE).

After a routine temperature check, guests will be given a PPE kit for their journey from the airport to the resort.

Guests will also be asked to strictly adhere to physical distancing guidelines, keeping a distance of at least 1.5 metres at all times, including on the speedboat journey.

For seaplane and domestic air transfers, guests will have to follow health and safety guidelines issued by the respective seaplane operator or airline.

Check-in

Fast contactless check-in is available prior to the arrival via the concierge mobile app, which also has the guest’s reservation details. If the app is unavailable, the font office team will guide guests through the check-in process, maintaining a safe physical distance at all times.

After the check-in, guests will receive their digital key via the app which can then be used to access their room. Alternatively, guests can receive a disinfected room key card.

The app can also be used to contact the guest service team.

Guest rooms

Guests can access resort information, and manage housekeeping and maintenance requests via the mobile app.

Heightened guest safety and cleaning protocols are being implemented with a greater emphasis on high touch point surfaces, while linen and towels will be cleaned and disinfected with internationally approved chemicals.

Non-essential amenities will be removed and will only be available upon request.

Public areas

Effective cleaning protocols are being implemented with additional attention to high touch point surfaces such as waiting areas and washrooms.

Hand disinfection units will be available in all public areas.

Proper spacing and queuing system will be in place, while a safe physical distance of at least 1.5 metres will be strictly observed at all times.

F&B services

A’ la carte restaurant menus will be available from the mobile app and the in-room IPTV for pre-selection. Restaurant reservations can also be made via the app.

All-day dining will be available with a controlled capacity of safe physical distance, of at least 1.5 metres at all times.

Hand disinfection units will be placed at the entrance of each restaurant and bar.

Excursions and activities

The mobile app will allow guests to make contactless reservations for excursions and activities offered by the resort, including watersports, diving and spa.

Seats, life jackets, gym and sports equipment, and pool and beach towels will be regularly disinfected.

Effective cleaning protocols will also be in place for high touch point surfaces and equipment at the watersports and dive centre, as well as the spa to create extremely hygienic conditions.

Spa therapists will be wearing appropriate PPE at all times, especially during treatments.

Group excursions, diving and watersports will have reduced participants, while sports, entertainment and recreational activities will continue at low capacities in accordance with hygiene protocols.

Strict observance of safe physical distance, of at least 1.5 metres, will be ensured in all excursions and activities.

Farewell

Just like at check-in, contactless check-out will be offered to guests.

The bill will be available 24 hours prior to departure on the mobile app. Payments can be made via the app or directly with the front office team.

Effective cleaning and hygiene protocols will be in place for buggy and luggage handling.

“More than ever, Maldives is an attractive destination due to its ‘one island, one resort concept’,” Vossen said.

“All of our resorts are safe havens offering peace of mind with ample space for you to explore the freedom of the island no matter if that choice leads to a diving experience underwater or the enjoyment of our palm-lined beaches. Special attention is being given to shared experiences such as dining, excursions and spa to ensure guests are at ease.”

After closing all of their resorts in April in the wake of the Maldives border closure, CCR is now preparing to reopen their resorts over the coming months.

Kudadoo Maldives Private Island, Hurawalhi Maldives, Veligandu Island Resort & Spa, Komandoo Island Resort, Meeru Island Resort & Spa, Vilamendhoo Island Resort & Spa, and Champa Central Hotel will reopen on September 1.

Kuredu Island Resort and Innahura Maldives Resort will begin welcoming guests from October 1.

“… a heartfelt thank you to our community for supporting us in these uncertain times, and a commitment to our guests – past, current and future – to continue to provide memorable Maldivian experiences, guided by our vision to exceeding expectations,” Vossen said.

“This vision has and always will be propelled forward by our values of respect, empathy, sincerity, openness, reliability, trust and sensitivity, values that the entire CCR team of more than 3,000 employees embodies.”

Crown & Champa Resorts, a leader in the Maldivian hospitality industry with over 40 years’ experience, currently runs eight resorts — each targeting a unique traveller with the aim of offering great quality and value in different segments.

Its diverse collection of resorts include Hurawalhi MaldivesKudadoo Maldives Private Island by HurawalhiInnahura Maldives ResortKomandoo MaldivesVeligandu Island Resort & SpaKuredu Resort MaldivesVilamendhoo Island Resort & SpaMeeru Island Resort & Spa, and one city hotel, Champa Central Hotel.

The group will also open its ninth resort, Kagi Maldives Spa Island, later this year.

Entertainment

Ultimate experience of music and magic at Reethi Faru Resort

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The stage is set for a one-of-a-kind celebration of artistry, wonder, and sustainable luxury as the Festival of Magic and Melodies arrives at Reethi Faru Resort. Taking place from April 26 to April 30, 2025, the festival promises an immersive journey through the realms of music and magic, all within the serene beauty of one of the Maldives’ most intimate island resorts.

Located on the tranquil island of Raa Atoll, Reethi Faru Resort is known for combining opulence with ecological responsibility. Surrounded by turquoise lagoons, white sand beaches, and lush tropical vegetation, the resort provides an idyllic backdrop for this exclusive event. With a strong dedication to preserving the island’s natural ecosystems, Reethi Faru offers guests a unique experience of sustainable luxury.

Headlining the festival are two internationally acclaimed performers who each bring a powerful and transformative artistic vision to the stage.

Swiss violinist and composer Nurdana Ernst will present her celebrated concert Soul Therapy. A graduate of the Haute École de Musique in Lausanne and certified in Music Therapy from Berklee College of Music, Ernst is recognised for blending classical mastery with contemporary expression. Her performances invite audiences to explore inner emotions through the healing qualities of music, creating an atmosphere of deep reflection and emotional connection. With a background as a soloist with prestigious orchestras and a growing international fanbase for her debut singles Tomiris and The Voice of the Heart, Ernst is poised to deliver an unforgettable musical journey.

Sharing the spotlight is French magician and mentalist Nicolas Subra, also known as The Dream Guider. With over 15 years of experience and performances in more than 20 countries, Subra is renowned for his mesmerising stage presence and the philosophical depth behind his illusions. His shows are not just spectacles, but immersive experiences that blur the boundaries between reality and fantasy, offering audiences moments of wonder, inspiration, and introspection.

Together, these two exceptional artists will transform Reethi Faru into a realm where music and magic converge. The Festival of Magic and Melodies is designed to captivate the senses while honouring the natural beauty and sustainable ethos of its island setting.

Guests at the festival will not only enjoy world-class performances but also the chance to connect with nature, art, and themselves in a setting that celebrates mindful luxury.

The Festival of Magic and Melodies offers a rare and enriching escape—an opportunity to indulge in elegance, creativity, and ecological harmony.

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Featured

ELE|NA teams up with Fit Bodies, Inc. and Muhdo Health for personalised wellness in Maldives

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ELE|NA, a trailblazer in transformative wellness experiences, has announced a strategic partnership with Fit Bodies, Inc. and Muhdo Health. This collaboration brings together world-class wellness programs and advanced DNA-based health insights to ELE|NA at OZEN RESERVE BOLIFUSHI, reinforcing the brand’s dedication to holistic well-being. Guests can now enjoy an integrated approach to fitness, mindfulness, and personalised health optimisation in a luxurious island setting.

Through this partnership, ELE|NA now offers expert-led wellness experiences curated by Fit Bodies, Inc., the world’s largest provider of fitness, yoga, and sports instructors for luxury resorts. At OZEN RESERVE BOLIFUSHI, guests have access to:

  • Two daily group fitness sessions, including Paddle Yoga, Aqua Fitness, Water Pilates, Latin Dance, and Tai Chi.
  • One private session per week with a visiting instructor, offering personalised attention and skill development.
  • Two weekly workshops covering diverse topics such as self-care rituals, breath work, sound healing, and mindful movement.

Guests are also invited to participate in immersive experiences such as Luxury Sleep Recovery techniques, Sunrise & Sunset Rituals, and Art Therapy. These offerings provide a comprehensive approach that nurtures the body, mind, and soul. Additionally, year-round wellness experiences like Reiki, Spiritual Guidance, and Nutritional Counselling are available to support deeper transformation.

Throughout April, special wellness workshops featuring live music are available, creating a serene yet energising environment that enhances each practice.

ELE|NA’s partnership with Muhdo Health adds a new dimension of personalisation to the wellness journey through DNA-based insights. Guests can access Muhdo’s exclusive DNA Kits—available only in the Maldives—to receive customised recommendations in the areas of:

  • Nutrition and fitness, based on individual genetic profiles.
  • Sleep optimisation strategies for improved recovery.
  • Cognitive and stress resilience methods to enhance mental clarity and overall well-being.

To ensure a seamless experience, DNA Kits must be pre-booked prior to arrival, allowing each guest to begin their wellness journey with a fully prepared health report.

By blending scientific innovation with expert-guided wellness programming, ELE|NA continues to redefine luxury wellness travel, offering unique experiences that empower guests to pursue optimal health both during their stay and beyond.

ELE|NA offers a vibrant year-round schedule featuring practices such as Power Yoga Vinyasa, Deep Slow Flow, Yin Classes, Sweat & Surrender, and Restorative Yoga. These are complemented by holistic services like Reiki, Spiritual Guidance, and Nutritional Counselling. During April, guests can also enjoy enhanced sessions with live music, amplifying the tranquil yet invigorating ambiance.

This innovative collaboration signals a new era in customised wellness travel. By combining leading-edge health insights with transformative lifestyle experiences, ELE|NA at OZEN RESERVE BOLIFUSHI invites guests to embark on a journey of self-discovery, movement, and renewal—guided by some of the most respected wellness experts in the world.

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Awards

Angsana Velavaru wins 2024 British Airways Holidays Customer Excellence Award

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Angsana Velavaru has been honoured with the esteemed British Airways Holidays Customer Excellence Award for 2024, a recognition that underscores the resort’s steadfast dedication to delivering outstanding service and unforgettable guest experiences. With an impressive overall rating of 4.8 out of 5, the resort has secured its position among the highest-rated hotels worldwide, as determined by unbiased reviews from its guests.

In a hospitality landscape where perfection is often pursued but seldom attained, Angsana Velavaru shines as a symbol of excellence. Its strong reputation is rooted in flawless service, breathtaking natural surroundings, and a deep connection to the untouched beauty of the Maldives. Guests are welcomed into a serene escape, featuring spacious InOcean villas and beachfront villas designed to provide not only comfort but a sense of home. The resort offers a wide range of experiences, from private dining to extraordinary marine excursions, ensuring that every stay becomes a lasting memory.

Ahmed Zahir, General Manager of Angsana Velavaru, expressed pride in the achievement, stating that the award reflects the team’s dedication to delivering more than just a stay – but an experience that lingers with guests long after they depart. He emphasised that this recognition from British Airways Holidays further reinforces the resort’s commitment to excellence.

British Airways Holidays, a prominent name in the UK travel industry, bases its Customer Excellence Awards on over 72,000 independent guest reviews collected in 2024. These awards are determined through comprehensive evaluations focused on location, service, cleanliness, and sleep quality.

Andrew Flintham, Managing Director at British Airways Holidays, shared his appreciation for Angsana Velavaru’s performance, noting that the awards celebrate hotels that mirror the company’s mission to provide unforgettable travel experiences. He highlighted that the recognition helps travellers make informed choices and ensures their holidays are truly memorable.

This award serves not only as validation of Angsana Velavaru’s outstanding offerings but also as a reaffirmation of its reputation as one of the Maldives’ most desirable destinations. With its unwavering focus on customer satisfaction, the resort continues to redefine what it means to experience paradise.

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