Maldives Promotion House – Starwood Hotels & Resorts Worldwide, Inc. has announced a new place for travellers to get unbiased hotel ratings and reviews – its own websites. Recognizing that in the digital information age travellers research hotels differently, Starwood is one of the first major hotel companies to invite guests to contribute ratings and reviews directly on its hotel websites.
In a recent survey, nearly 85 percent of Starwood Preferred Guest® members said they find value in consumer ratings and reviews on travel sites. Starwood is making it easier for consumers to find the information they crave with reviews displayed directly on the hotel page they are viewing. The open forum gives travellers a place to share and search for genuine hotel reviews – both the positive and the negative – so they can plan their ideal hotel stay. Taking authenticity a step further, Starwood is also making sure all comments are from guests who actually stayed at the hotel. Reviews are verified by a hotel reservation confirmation.
“Our goal is to provide everything a guest needs to select and book their best hotel experience and there’s no better place to offer this information than on our own websites,” Senior Vice President, Starwood Preferred Guest, Chris Holdren said. “Starwood’s new ratings and reviews platform provides a valuable new way for guests to learn from the experiences of fellow travellers.”
Starwood believes the key to building deeper relationships with its most loyal guests is through access to honest and transparent information. Guests can now post ratings and reviews based on a variety of criteria including: Overall Rating, Room Comfort, Staff Met My Needs, Room Cleanliness and SPG Recognition. Helping to create a more personalized experience, guests can also filter review content to see the information that is most relevant to them including: Star Rating, Purpose of Travel, Frequency of Travel, SPG Level, Above/Met Expectations and Below Expectations. Reviews can also be shared through social media channels, including both personal and property Facebook pages.
“With the launch of Ratings & Reviews, Starwood is showing a true commitment to embracing the authentic voice of their customers,” BazaarvoiceCMO, Erin Mulligan Nelson said. “We’re proud to work with them as they continue to lead the way for the travel industry.”
Starwood’s ratings and reviews are powered by Bazaarvoice. Bazaarvoice‘s Software as a Service (SaaS) social commerce solutions have powered more than 250 billion customer conversations on brand web sites like Best Buy, Blue Shield of California, Costco, Dell, Macy’s, P&G, Panasonic, QVC, and USAA. The company connects organizations to their influencers through a unique network that reaches hundreds of millions of consumers around the globe, enabling authentic customer-powered marketing.
Through syndication, analytics, partnerships, and consulting, Bazaarvoicebrings the voice of the customer to the centre of their clients’ business strategy, proving ‘social’ can drive measured revenue growth and cost savings for manufacturing, retail, travel, and financial services companies. Headquartered in Austin, the company has offices in Amsterdam, London, Munich, Paris, Stockholm, and Sydney.
Crossroads Maldives appoints Frederic Lebegue as General Manager of Hard Rock Hotel Maldives
Crossroads Maldives has announced the appointment of Mr. Frederic Lebegue as the General Manager of Hard Rock Hotel Maldives. With a distinguished career spanning over four decades, Mr. Lebegue brings a wealth of experience and an impressive track record of success in the dynamic realm of the hospitality industry.
Hailing from France, Mr. Lebegue is renowned for his value-driven leadership approach, and his ability to foster development within diverse multicultural teams. His illustrious career includes pivotal leadership roles at esteemed properties such as Paradis Beachcomber Golf Resort & Spa, Dinarobin Beachcomber Golf Resort & Spa, and Harmonie Golf & Beach Estate in Mauritius, as Cluster General Manager, Hilton Fiji Beach Resort & Spa Fiji Islands, Double Tree by Hilton Fiji, Sonaisali Island as Cluster General Manager, and Hilton Cabo Verde Sal Resort, and Conrad Bali in Indonesia, as General Manager.
His invaluable expertise has also significantly contributed to the Maldives tourism industry, notably during his tenure as General Manager at Waldorf Astoria Maldives (JA Manafaru Maldives), and as the Director of Operations at Conrad Maldives, Rangali Island. Mr. Lebegue’s ability to orchestrate high-performing teams that resonate with the unique rhythm of Hard Rock culture and the wealth of Maldives’ experience he brings as a seasoned senior hospitality professional are truly remarkable.
Mr. Lebegue has consistently demonstrated his expertise in driving commercial, financial, and sustainable performance. His accomplishments extend beyond the conventional notes, encompassing successful tenures at renowned properties, large-scale renovation projects, innovative team development strategies, and the implementation of resonant corporate social responsibility programs. Beyond the spotlight of his professional accolades, Mr. Lebegue is not just a maestro in the hospitality industry; he is a dedicated advocate for community initiatives. As a board member actively engaged with various foundations supporting education and sustainability goals, he sets a standard that perfectly harmonizes with the ethos of the Hard Rock brand as well as one of the core pillars of sustainability goals for the brand – Save the Planet.
“We are turning up the volume of excitement as Mr. Lebegue joins us at Hard Rock Hotel Maldives. His extensive experience, strategic vision, and unwavering commitment to excellence will be the driving force behind the continued success and growth of our Hard Rock Hotel Maldives,” stated Mr. Michael Marshall, Chief Executive Officer, and Graham Kiy, Area Vice President Hotel Operations EMEA – Hard Rock International. “We eagerly anticipate the positive impact of this much-anticipated addition to our leadership team.”
Hard Rock Hotel Maldives is gearing up for a new era of excellence under Mr. Lebegue’s guidance, where his passion for the industry will be the main riff in delivering unparalleled guest experiences. This appointment marks a key chord in the brand’s commitment to providing a rockin’ stay in the heart of the Maldives.
Rashid Ahmadzada appointed as Executive Sous Chef at Sheraton Maldives Full Moon Resort & Spa
Sheraton Maldives Full Moon Resort & Spa has announced the appointment of Rashid Ahmadzada as the new Executive Sous Chef. With an impressive fifteen years of culinary expertise, Rashid brings a wealth of experience and a passion for creating exceptional dishes that reflect culinary excellence.
Before joining, Rashid served as Chef De Cuisine at JW Marriott Absheron in Azerbaijan and held various positions in well-established properties across Kazakhstan and Montenegro, consistently delivering outstanding service throughout his career. He is also known for his leadership in the kitchen, embracing his culinary team to achieve collective goals as a team. He is committed to continuously improving through active participation in various training programs and exposures. His dedication to culinary arts aligns seamlessly with Sheraton Maldives Full Moon Resort & Spa’s promises to provide unparalleled dining experiences with Back to Basic twist boasting across seven dining outlets, In Villa Dining, the curated Destination Dining, as well as banquet and catering.
Beyond the kitchen, Rashid enjoys playing chess, curling himself in good books, and maintaining his fitness through regular exercise. Despite being away from his family, he is excited to embark on this new chapter in the Maldives, captivated by the beauty of the beach and its sunny weather.
Rashid Ahmadzada will be working alongside Executive Chef Riccardo Pinna, and both chefs are enthusiastic about elevating the culinary offerings at Sheraton Maldives Full Moon Resort & Spa. Together, they aim to bring innovative and delectable dining experiences to guests, making the resort the preferred destination for not only the beauty of its island but also its culinary excellence.
Simon Joublanc takes the helm as Executive Chef at Baglioni Maldives
Baglioni Maldives Luxury has announced the appointment of Simon Joublanc as its new Executive Chef. With a culinary career spanning over two decades and a diverse portfolio that includes renowned establishments such as Gordon Ramsay’s Michelin-Starred restaurants, Hilton, Marriott, InterContinental, and Six Senses, Joublanc brings a wealth of experience and innovation to his new role.
Originally hailing from France, Joublanc discovered his passion for the culinary arts early on. His journey began with formal education in Hospitality Administration and Management at the prestigious Culinary Institute of America, setting the stage for a remarkable career trajectory.
Joublanc’s dedication to his craft became evident during his tenure as Sous Chef at Gordon Ramsay’s esteemed establishments, where he honed his skills and developed a keen understanding of the finer aspects of culinary excellence. His culinary journey has taken him across continents, leaving an indelible mark on some of the world’s most renowned luxury hospitality brands.
In his new role as Executive Chef at Baglioni Maldives, Joublanc will spearhead menu designs and introduce innovative concepts aimed at elevating the overall guest experience. His responsibilities extend to providing strategic direction for all culinary operations within the resort, ensuring a seamless fusion of flavors that resonate with the resort’s commitment to luxury and excellence.
Known for fostering high-performance teams and a commitment to unique food presentation, Joublanc brings a distinctive touch to every culinary endeavor. His previous role as Executive Chef at Six Senses in the Kingdom of Saudi Arabia showcased his ability to seamlessly integrate local flavors with international culinary trends, creating a harmonious culinary experience for guests.
Baglioni Maldives is poised to benefit significantly from Joublanc’s culinary expertise, as the resort continues to position itself as a premier destination for luxury, relaxation, and gastronomic indulgence. Guests can anticipate an array of meticulously crafted dishes that reflect Joublanc’s dedication to culinary innovation and excellence.
The appointment of Simon Joublanc reflects Baglioni Maldives’ commitment to providing guests with an unparalleled dining experience, reaffirming its status as a top-tier luxury destination in the Maldives.
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