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Qaisar Naseem: example, hope, mentor for aspiring locals
The Maldives is a development success story. From one of the poorest nations in the world to one of the wealthiest in the region, the country has completely transformed over the course of a few decades, all thanks to its world-famous upmarket tourism industry.
Despite this remarkable growth of the tourism industry, it has always been dominated by expatriates, especially in managerial positions. They undoubtedly deserve our praise and appreciation for so many reasons; for bringing along with them wealth of experience and know-how, for guiding and leading local hospitality professionals, for passing their knowledge onto passionate locals and most importantly for genuinely representing this country as their own — all of which have led to the Maldives making its mark on the map as one of the ultimate destinations in the world.
But Qaisar Naseem is an exception. If there is any one success story of locals in an industry dominated by foreigners, there simply is no perfect example than this misfit who entered the industry in 1997, shortly after being expelled from the school in his native island of Fuvahmulah. He did not look back, and his dedication to self-development and enrichment has seen him rise through the ranks in the industry to become the General Manager of Paradise Island Resort.
“Motivation and commitment to self-develop and improve are the key here. You have to be willing to start from the very bottom and work your way through until you reach your goal. It might be a long journey. So, you have to be committed all the way,” Qaisar says.
Qaisar receives the Indian Ocean’s Leading Conference Hotel 2013 award for Paradise Island Resort at the World Travel Awards. PHOTO/ WORLD TRAVEL AWARDS
His 20-year long career in the tourism industry is a testament to those ideals he so passionately preaches. After spending a year in Thundufushi as a receptionist, Qaisar joined Villa Hotels to work as an Administrator at Royal Island Resort and Spa which was under construction. He oversaw several aspects of the project, including construction, earning himself the position of Assistant Manager when it opened in 2001. While officially holding the title of Assistant Manager, he served as the Acting Resort Manager when the Resort Manager left in 2004.
It was a great opportunity for him to prove his leadership skills. But for someone who has always had the neck for self-development, it was not quite enough. He moved to Malaysia in 2006 to pursue a degree in hotel management. When Qaisar returned to the Maldives in 2009 after successfully completing his degree, he was appointed the Resident Manager at Paradise Island Resort. His commitment and massive transformation to the island both in terms of landscape as well as in administration in keeping with the current trends in the industry was another success story of him. A year later, he assumed the post of General Manager — a title he has since held, and deservingly so.
“Managing a resort like Paradise Island Resort isn’t easy. Apart from the day-to-day operations, there are so much going on here that visitors don’t see. For instance, this is the central hub of maintenance for all Villa properties. We have to manage everything, from carpentry to maintenance of our boat fleet, in such a way that it doesn’t affect the guests’ stay here,” Qaisar explains.
“We also conduct regular training sessions for our existing staff as well as for new recruits. We take in school leavers with no prior training and give them the skill set necessary to join the industry.”
A guest on holiday at Paradise Island Resort. PHOTO/ ASAD IBRAHIM
Over the past eight years, Qaisar has transformed and overhauled Paradise Island Resort. Rooms have been renovated and upgraded. New room categories have been introduced. The main restaurant and bar as well as the Italian restaurant have been upgraded. The Dive and Water Sports Centre have been brought under the parent company’s management with Maldivians tasked to operate it. A state-of-the-art convention centre is being built and is set to play host to its first event — a regional conference by a multi-national development agency — in a few months.
All these changes have greatly increased the resort’s revenue and made it one of the highest performing resorts in the Maldives in terms of occupancy and guest satisfaction. It has several local and international accolades, including several recognitions in the World Travel Awards, World Luxury Travel Awards and Maldives Travel Awards, to its name as proofs of its success.
“This is all because of the team’s work. I don’t just give commands. I have to share and discuss with my team, be it about any concerns they might have or about any operational aspects. We have to work as an extended family. That’s how we have been able to achieve such phenomenal results,” Qaisar explains his management philosophy.
At a critical juncture where a number of new properties, especially those managed by international hotel chains, coming up across the archipelago, in top management positions are on the rise. But in an industry driven by large international hotel chains and expatriate managers, especially general managers, Qaisar has proven over and over again that local brands and talent can be as successful and as prominent in the excellence of service, just as them.
“The number of Maldivians in position such as GMs are very few, but there are some. Most resorts, especially those run by foreign parties, have foreign GMs. I think it’s because of the mentality. But if you look at the industry as a whole, you can see that Maldivians can deliver just as well. Villa is an example. All of our resorts are headed by locals. It’s so much easier to work with Maldivians because I think hospitality is in our DNA. With personal efforts towards self-development and motivation from the leaders, every Maldivian who joins this field is golden,” he says.
“At the same time, resort operators need to provide more opportunities for locals to reach top positions. Of course, commitment and dedication are required from the employees. But the extra push by owners, especially Maldivian hoteliers, to promote local talent in the management has to be there as well.”
Qaisar receives the Tourism Personality of the Year award at the Maldives Travel Awards – People’s Edition gala on July 13. PHOTO/ MATATO
As a top executive in the industry, Qaisar sees his career as being bigger than himself. His personal achievements, including the Best General Manager in Indian Ocean title at World Luxury Travel Awards in 2015 and the recent Tourism Personality of the Year award Maldives Travel Awards, are to him more about inspiring locals to make their mark in the industry. His journey alone is a testament to the fact that hard work and dedication pays off no matter where you start from.
“I see several Maldivians who worked with us at Royal Island Resort are now in senior positions like HR Managers, F&B Directors, Resident Managers, Assistant Mangers and so on. For instance, our current Executive Chef is a Maldivian who had worked as a Sous Chef at Royal Island Resort and later at several high-end properties in the country. Whenever I go to another property, I always meet people I have had the opportunity to train and work with. That’s the biggest pleasure in winning an award,” Qaisar says.
For the next generation of local executives, he advocates self-development, dedication and commitment — qualities that have made him who he is today. For hoteliers, he preaches the ideals of staff motivation, training and guidance, and team work — qualities of led. A team leader whose career is a story in itself of a self-made man, Qaisar stands as a beacon of hope for aspiring local hospitality executives; that locals can be just as good or perhaps even better at driving the local tourism industry forward.
Six Senses Laamu has introduced 17 new overwater villas across four accommodation categories as part of a multi-year transformation programme aimed at upgrading guest accommodation and shared facilities at the resort.
The new villas feature expanded living spaces, redesigned interiors and additional amenities, while maintaining the resort’s focus on marine conservation and its surrounding natural environment.
The interiors incorporate a coastal colour palette featuring white and neutral tones alongside shades of blue inspired by the surrounding lagoon. Natural materials are used throughout the villas, including driftwood coffee tables, handcrafted hanging lamps and decorative features.
A notable design element is a textured surface pattern inspired by the structure of a turtle shell. The design references the hawksbill and green turtles found in the waters surrounding the resort, reflecting Six Senses Laamu’s marine conservation initiatives.
Each villa features panoramic windows overlooking the ocean, alongside indoor seating and dining spaces.
Outdoor amenities include an 18-square-metre private swimming pool, an overwater hammock, dining and lounge areas, and an upper deck offering views across the lagoon. The villas also feature bathtubs positioned to provide ocean views.
The four new accommodation categories are Ocean Water Villa Suite with Pool, Laamu Water Villa Suite with Pool, Horizon Water Villa Suite with Pool and Family Water Villa with Pool.
All four categories offer expanded interiors, dedicated seating and dining areas, additional wardrobe space and outdoor decks.
The Horizon Water Villa Suite with Pool is designed to provide uninterrupted views of the ocean horizon.
The Family Water Villa with Pool is a new accommodation concept for Six Senses Laamu, featuring a separate children’s bedroom with an adjoining bathroom.
The family villas also include private pools and outdoor decks, providing shared recreational spaces alongside separate accommodation areas for children.
Families staying in the new villas can participate in the resort’s Junior Marine Biologist programme, which introduces younger guests to marine life and conservation activities.
The introduction of the new accommodation categories marks the first phase of a wider redevelopment programme at Six Senses Laamu.
The multi-year project will include further improvements to guest accommodation and shared facilities, while retaining the resort’s existing marine conservation programmes, house reef and environmental initiatives.
The 17 new villas will be available for stays from 6 December 2026, with rates starting from USD 2,185 for an Ocean Water Villa Suite with Pool.
.Here Baa Atoll has received three awards at the World Luxury Hotel Awards 2026, including the title of World’s Best Luxury New Resort.
The private island retreat was also recognised as Best Luxury Private Island Resort in the Indian Ocean and Best Luxury Boutique Resort in the Maldives.
Located within the UNESCO Biosphere Reserve of Baa Atoll, .Here Baa Atoll comprises nine residences across two secluded islands, Somewhere and Nowhere. The resort focuses on providing private accommodation, personalised services and experiences tailored to individual guest preferences.
The recognition as World’s Best Luxury New Resort marks a significant achievement for the property, which has positioned itself within the ultra-luxury hospitality segment since its opening.
At Somewhere, the resort offers three- and four-bedroom residences combining beachfront accommodation with overwater architecture. The residences feature indoor and outdoor living spaces, private infinity pools and views of the Indian Ocean.
Guests are supported by dedicated Roohu hosts, who coordinate services and experiences according to individual requirements throughout their stay.
Nowhere Private Island offers an eight-bedroom private island accommodation option designed for families and groups seeking exclusive use of the facilities.
The island features a private cinema, spa, gym, swimming pool and dedicated dining and entertainment spaces. Guests can also arrange personalised culinary experiences and other activities during their stay.
The resort’s dining offerings include SAFAR Restaurant and private dining experiences tailored to guest preferences.
Marine excursions are also available aboard the resort’s private yacht, ASMAS, allowing guests to explore the surrounding waters and marine environment of Baa Atoll.
The resort operates under its Embrace the Now philosophy, which focuses on personalised experiences and allowing guests flexibility in how they spend their time on the islands.
The three awards add to several international recognitions received by .Here Baa Atoll in 2026.
These include its inclusion in the Condé Nast Traveller Hot List, two awards at the AHEAD Asia Awards, recognition in DestinAsian’s Luxe List and a place among the top resorts in the Indian Ocean in the Condé Nast Traveller Readers’ Choice Awards.
The World Luxury Hotel Awards recognise hotels and resorts across various categories based on their luxury hospitality offerings, service standards, design and guest experiences.
The latest awards recognise .Here Baa Atoll’s accommodation, facilities and personalised hospitality services within the luxury tourism sector in the Maldives and the wider Indian Ocean region.
Milaidhoo Maldives’ overwater Serenity Spa has received the Best Hotel Spa award at the 2027 Condé Nast Johansens Awards for Excellence, recognising the resort’s personalised wellness services and spa experiences.
The awards ceremony was held at The Montcalm Mayfair in London on Monday, 2 November 2026. Milaidhoo Maldives was represented by Georgie Westley, Corporate Director of Marketing and Communications at Versa Hospitality, alongside representatives from ROVE PR UK.
Located in Baa Atoll, a UNESCO Biosphere Reserve, Serenity Spa offers a range of wellness treatments and services in an overwater setting.
The spa provides personalised wellness programmes supported by an on-island wellbeing consultant, daily yoga classes and an extensive selection of treatments designed to meet individual guest requirements.
Guests can receive treatments at the overwater spa or in the privacy of their villas. The treatment menu includes massages, beauty therapies and specialised wellness treatments incorporating advanced technologies.
Among the technologies available at Serenity Spa are the LYMA Laser, Archedaway Cupping Therapy and M2T Blade. The spa also uses products from wellness and beauty brands including Natura Bissé, Aromatherapy Associates, Obsidian for Men and Margaret Dabbs.
Milaidhoo Maldives incorporates wellness into other aspects of its guest experience, including its culinary offerings. The resort’s approach includes meals prepared using fresh ingredients from its Chef’s Garden, alongside daily yoga sessions and activities centred on relaxation and wellbeing.
Paul van Frank, General Manager of Milaidhoo Maldives, said the award recognised the spa team’s commitment to delivering personalised services.
“We are incredibly proud of this recognition. Our Serenity Spa is a special part of the Milaidhoo experience and our team, the Milaidhoo Family, takes great care to ensure every guest receives the attention and personalisation they deserve. From expert treatments to the simple pleasure of taking time for yourself, we want guests to leave feeling refreshed and reconnected,” he said.
The recognition highlights Milaidhoo Maldives’ wellness offerings, which combine spa treatments, specialist therapies, personalised services and wellness-focused dining experiences.
The resort continues to incorporate wellness into its hospitality offering through its Serenity Spa, culinary programmes and recreational activities.
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