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Qaisar Naseem: example, hope, mentor for aspiring locals

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The Maldives is a development success story. From one of the poorest nations in the world to one of the wealthiest in the region, the country has completely transformed over the course of a few decades, all thanks to its world-famous upmarket tourism industry.

Despite this remarkable growth of the tourism industry, it has always been dominated by expatriates, especially in managerial positions. They undoubtedly deserve our praise and appreciation for so many reasons; for bringing along with them wealth of experience and know-how, for guiding and leading local hospitality professionals, for passing their knowledge onto passionate locals and most importantly for genuinely representing this country as their own — all of which have led to the Maldives making its mark on the map as one of the ultimate destinations in the world.

But Qaisar Naseem is an exception. If there is any one success story of locals in an industry dominated by foreigners, there simply is no perfect example than this misfit who entered the industry in 1997, shortly after being expelled from the school in his native island of Fuvahmulah. He did not look back, and his dedication to self-development and enrichment has seen him rise through the ranks in the industry to become the General Manager of Paradise Island Resort.

“Motivation and commitment to self-develop and improve are the key here. You have to be willing to start from the very bottom and work your way through until you reach your goal. It might be a long journey. So, you have to be committed all the way,” Qaisar says.

Qaisar receives the Indian Ocean’s Leading Conference Hotel 2013 award for Paradise Island Resort at the World Travel Awards. PHOTO/ WORLD TRAVEL AWARDS

His 20-year long career in the tourism industry is a testament to those ideals he so passionately preaches. After spending a year in Thundufushi as a receptionist, Qaisar joined Villa Hotels to work as an Administrator at Royal Island Resort and Spa which was under construction. He oversaw several aspects of the project, including construction, earning himself the position of Assistant Manager when it opened in 2001. While officially holding the title of Assistant Manager, he served as the Acting Resort Manager when the Resort Manager left in 2004.

It was a great opportunity for him to prove his leadership skills. But for someone who has always had the neck for self-development, it was not quite enough. He moved to Malaysia in 2006 to pursue a degree in hotel management. When Qaisar returned to the Maldives in 2009 after successfully completing his degree, he was appointed the Resident Manager at Paradise Island Resort. His commitment and massive transformation to the island both in terms of landscape as well as in administration in keeping with the current trends in the industry was another success story of him. A year later, he assumed the post of General Manager — a title he has since held, and deservingly so.

“Managing a resort like Paradise Island Resort isn’t easy. Apart from the day-to-day operations, there are so much going on here that visitors don’t see. For instance, this is the central hub of maintenance for all Villa properties. We have to manage everything, from carpentry to maintenance of our boat fleet, in such a way that it doesn’t affect the guests’ stay here,” Qaisar explains.

“We also conduct regular training sessions for our existing staff as well as for new recruits. We take in school leavers with no prior training and give them the skill set necessary to join the industry.”

A guest on holiday at Paradise Island Resort. PHOTO/ ASAD IBRAHIM

Over the past eight years, Qaisar has transformed and overhauled Paradise Island Resort. Rooms have been renovated and upgraded. New room categories have been introduced. The main restaurant and bar as well as the Italian restaurant have been upgraded. The Dive and Water Sports Centre have been brought under the parent company’s management with Maldivians tasked to operate it. A state-of-the-art convention centre is being built and is set to play host to its first event — a regional conference by a multi-national development agency — in a few months.

All these changes have greatly increased the resort’s revenue and made it one of the highest performing resorts in the Maldives in terms of occupancy and guest satisfaction. It has several local and international accolades, including several recognitions in the World Travel Awards, World Luxury Travel Awards and Maldives Travel Awards, to its name as proofs of its success.

“This is all because of the team’s work. I don’t just give commands. I have to share and discuss with my team, be it about any concerns they might have or about any operational aspects. We have to work as an extended family. That’s how we have been able to achieve such phenomenal results,” Qaisar explains his management philosophy.

At a critical juncture where a number of new properties, especially those managed by international hotel chains, coming up across the archipelago, in top management positions are on the rise. But in an industry driven by large international hotel chains and expatriate managers, especially general managers, Qaisar has proven over and over again that local brands and talent can be as successful and as prominent in the excellence of service, just as them.

“The number of Maldivians in position such as GMs are very few, but there are some. Most resorts, especially those run by foreign parties, have foreign GMs. I think it’s because of the mentality. But if you look at the industry as a whole, you can see that Maldivians can deliver just as well. Villa is an example. All of our resorts are headed by locals. It’s so much easier to work with Maldivians because I think hospitality is in our DNA. With personal efforts towards self-development and motivation from the leaders, every Maldivian who joins this field is golden,” he says.

“At the same time, resort operators need to provide more opportunities for locals to reach top positions. Of course, commitment and dedication are required from the employees. But the extra push by owners, especially Maldivian hoteliers, to promote local talent in the management has to be there as well.”

Qaisar receives the Tourism Personality of the Year award at the Maldives Travel Awards – People’s Edition gala on July 13. PHOTO/ MATATO

As a top executive in the industry, Qaisar sees his career as being bigger than himself. His personal achievements, including the Best General Manager in Indian Ocean title at World Luxury Travel Awards in 2015 and the recent Tourism Personality of the Year award Maldives Travel Awards, are to him more about inspiring locals to make their mark in the industry. His journey alone is a testament to the fact that hard work and dedication pays off no matter where you start from.

“I see several Maldivians who worked with us at Royal Island Resort are now in senior positions like HR Managers, F&B Directors, Resident Managers, Assistant Mangers and so on. For instance, our current Executive Chef is a Maldivian who had worked as a Sous Chef at Royal Island Resort and later at several high-end properties in the country. Whenever I go to another property, I always meet people I have had the opportunity to train and work with. That’s the biggest pleasure in winning an award,” Qaisar says.

For the next generation of local executives, he advocates self-development, dedication and commitment — qualities that have made him who he is today. For hoteliers, he preaches the ideals of staff motivation, training and guidance, and team work — qualities of led. A team leader whose career is a story in itself of a self-made man, Qaisar stands as a beacon of hope for aspiring local hospitality executives; that locals can be just as good or perhaps even better at driving the local tourism industry forward.

Awards

Milaidhoo Maldives recognised by guests in Tripadvisor Best of the Best 2026

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Milaidhoo Maldives has announced that it has been recognised in Tripadvisor’s Travellers’ Choice Awards Best of the Best 2026, placing the island among the top 1% of hotels worldwide based on traveller reviews and ratings.

For Milaidhoo, the recognition is especially meaningful as it comes directly from its guests. Their stories, shared experiences, and reviews have earned the island a place among travellers’ favourite destinations around the world.

Located within the UNESCO Biosphere Reserve of Baa Atoll, Milaidhoo was created for guests seeking a more personal and authentic Maldivian experience. With just 50 villas surrounded by turquoise waters and flourishing coral reefs, the island offers a sense of intimacy and freedom, encouraging guests to reconnect with nature, with each other, and with themselves.

“We are deeply grateful to every guest who has chosen Milaidhoo and taken the time to share their experience,” said Paul van Frank. “To be recognised among Tripadvisor’s Best of the Best is an honour, but what means the most to us are the memories behind each review, the anniversaries celebrated, the friendships formed, the marine encounters discovered and the moments of joy shared on our island. This recognition also belongs to our Milaidhoo Family, whose warmth, care and genuine passion create the heartfelt experiences our guests remember long after they leave. We are proud to share this achievement with every member of our team and every guest who has become part of the Milaidhoo story.”

The Tripadvisor Travellers’ Choice Best of the Best Awards recognise the highest-rated hotels around the world, based on authentic reviews collected over a 12-month period. As one of the world’s most trusted travel guidance platforms, Tripadvisor’s recognition reflects the voices of travellers and the experiences that resonate most strongly with them.

As Milaidhoo continues to welcome guests from around the world, the recognition serves as a reminder of what has always mattered most to the island: creating meaningful experiences, sharing the beauty of the Maldives, and making every guest feel at home.

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Alila Kothaifaru Maldives marks June with sustainability and marine conservation initiatives

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Alila Kothaifaru Maldives is reinforcing its commitment to environmental stewardship this June through a series of sustainability-focused initiatives and conservation experiences.

In celebration of World Environment Day on 5 June and World Ocean Day on 8 June, the management and team at Alila Kothaifaru Maldives took part in activities designed to promote awareness, education, and action in support of protecting the natural world, both above and below the waterline.

The programme began on World Environment Day, when team members came together for a tree planting activity on the island. Inspired by this year’s global theme, “Our Land, Our Future”, the initiative highlighted the vital connection between healthy ecosystems, biodiversity, and human wellbeing, while contributing to the resort’s ongoing efforts to preserve and enhance its natural environment.

Building on this momentum, the resort is continuing its sustainability journey throughout June with a series of marine conservation activities developed in collaboration with Euro-Divers Maldives. The programme began with Reef Awareness Day on 1 June, featuring a coral planting programme with the marine biologist. Participants contributed directly to reef restoration efforts while learning about the importance of coral ecosystems in maintaining ocean health.

On 8 June, guests and colleagues came together to mark World Ocean Day through a house reef clean-up dive and beach clean-up, helping to remove marine debris and protect the delicate reef ecosystem surrounding the island. The day concluded with Ocean Discovery Night – All About Sea Turtles, an educational session designed to deepen understanding of one of the Maldives’ most iconic marine species.

The sustainability programme continues with June Sea Turtle Week, held from 8 to 16 June, featuring immersive experiences that connect guests with marine conservation efforts. Highlights include a Turtle Reef Snorkelling Excursion with the marine biologist on 10 June, offering participants the opportunity to observe sea turtles in their natural habitat while learning about ongoing research and protection initiatives.

The programme will culminate on 16 June, coinciding with World Sea Turtle Day, with an interactive presentation dedicated to sea turtle conservation and the challenges these marine species face in today’s oceans.

“Education and engagement are powerful tools for conservation. Through our partnership with Alila Kothaifaru Maldives, we aim to inspire greater appreciation for the underwater world while encouraging responsible interactions with marine life. Whether planting corals, participating in reef clean-ups, or learning about sea turtles, guests have the opportunity to make a positive impact while experiencing the extraordinary biodiversity of the Maldives,” said Igor Semenov, Dive Centre and Watersports Manager of Euro-Divers at Alila Kothaifaru Maldives.

“Sustainability lies at the heart of the Alila experience. From preserving our island’s natural landscape to protecting the vibrant marine ecosystems that surround us, we are committed to creating meaningful opportunities for our guests to connect with nature and become active participants in conservation. Our World Environment Day and World Ocean Day initiatives reflect our belief that every small action can contribute to a healthier planet for future generations,” said Thomas Weber, General Manager of Alila Kothaifaru Maldives.

Through these initiatives, Alila Kothaifaru Maldives continues to champion responsible tourism and environmental conservation. The resort’s sustainability programme fosters meaningful connections between guests and the natural environment while supporting the protection of the Maldives’ unique ecosystems for generations to come.

The resort continues to share updates on its sustainability initiatives, marine conservation programmes, and immersive guest experiences through its Instagram account as part of its ongoing journey to protect the natural beauty of the Maldives.

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Excursions

Anantara Maldives celebrates 10,000 coral milestone with Dr Oriana Migliaccio

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The coral-ringed islands of the Maldives have long been associated with celebration. As Anantara Hotels & Resorts marks 25 years of locally rooted experiences, Dr Oriana Migliaccio, Resident Marine Biologist at Anantara Dhigu Maldives Resort, Anantara Veli Maldives Resort and Naladhu Private Island Maldives, is also marking a milestone of her own by overseeing the planting of the 10,000th baby coral.

With a PhD in Life and Biomolecular Sciences and a lifelong dedication to the sea, Oriana has found herself in the setting she had long hoped her studies would lead to: immersed in nature from sunrise to sunset, and often long after, when she guides guests through the otherworldly beauty of night-time dives. For travellers who arrive in the Maldives seeking luxury, time with Oriana often shifts the focus. Her enthusiasm and sense of purpose draw in guests of all ages, from families to spa devotees, inviting them to discover the living soul of the reef.

Oriana’s journey began in Naples, where beachcombing with her mother and grandmother first sparked her fascination with the ocean. As she listened to stories of a Mediterranean once rich with seahorses and sponges, she became determined to understand the reasons behind their disappearance. Years later, during her Open Water certification in the Red Sea, that early curiosity developed into a clear sense of purpose. Taking her first breath underwater, she descended into a world of coral polyps, weightless among creatures she had previously only read about. When a Napoleon wrasse drifted past, calmly observing her, she knew she had found her calling.

“Pursuing a PhD was never just about academia. It was about gaining the tools to become a voice for the ocean and dedicating my life to protecting what first inspired me as a child.”

For Oriana, becoming a voice for a force as powerful, little understood, and vulnerable to human impact as the ocean begins with education. One of her proudest achievements is the creation of the ‘Reef Hero’ PADI speciality, a course that teaches divers the fundamentals of coral conservation. Under her mentorship, guests often experience a change in perspective, moving from passive observers to active protectors.

“You can literally see the moment when curiosity turns into care. When a guest realises that their actions — how they dive, what they touch — can protect an ecosystem, they stop being just visitors and become guardians.”

Life on pristine islands can shield travellers from the realities of pollution, a contrast that is not always shared by local communities. In her workshops, Oriana helps bridge that gap by showing guests how abandoned ghost nets, among the most recognisable symbols of environmental harm, can be transformed into bracelets. By turning these marine threats into keepsakes, she creates opportunities for conversations about responsibility, renewal, and the impact of individual choices.

Her work is part of a wider network of Anantara sustainability champions whose efforts span the globe. Together, they contribute to Anantara’s HARP initiative, or Holistic Approach to Reef Protection. Since 2017, Oriana has personally overseen the growth of more than 10,000 corals. Guests often check in on their adopted corals through underwater camera streams, but it is the return visits years later that resonate most, when they see their once-small coral saplings transformed into thriving clusters.

Children find this work especially meaningful, as they begin to see themselves as future custodians of the sea. Through Oriana’s ‘Marine Biology for Kids’ sessions, young guests learn to view the water as mother ocean, a living presence that shapes their world and deserves their care. Their questions often stay with her. One child once asked, “If the ocean is alive, can it feel when we hurt it?” For Oriana, such questions show how naturally children combine science with empathy, offering a perspective from which adults can also learn.

“Their curiosity gives me hope, because they see the ocean not as a resource, but as a living entity worth protecting simply because it exists and is alive. That mindset is exactly what the future needs.”

In a nation where rising seas and warming waters remain constant concerns, preserving biodiversity offers a sense of agency. For visitors and local communities alike, taking part in restoration work becomes a way to respond to environmental changes that can otherwise feel overwhelming in scale and speed, grounding their efforts in something hopeful and tangible.

“In the Maldives, sustainability is not optional; it is survival. My vision is to leave behind a lagoon that is healthier, more resilient, and more alive than the one we found.”

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