Airline industry will never be the same again – former IAG CEO Walsh

LONDON (Reuters) – The airline industry is never going to get back to the way it was before coronavirus, warned the former chief executive of British Airways-owner IAG, adding it will be smaller but more efficient in the future.

“It’s never going to get back to the way it was,” Willie Walsh, who retired as IAG CEO earlier this month, said in an online interview with Eurocontrol.

Looking five years ahead, Walsh forecast it would be a smaller industry and there would be fewer players. Most of the consolidation would initially come through failures, he said, as he also predicted COVID-19 would make airlines more resilient.

“Most airlines are restructuring in a very positive way: they’re going to be more efficient and the cost base will be more variable, they’ll be able to respond to crises going forward,” he said.

Looking at the next few months though, he said it would be “very, very tough”. Flight data shows that a hoped-for recovery in air travel in Europe has gone into reverse.

Eurocontrol, Europe’s organisation for the safety of air navigation, said that European airlines such as British Airways and Ryanair had shown traffic declines of 4% over the last two weeks.

But striking a positive note, Walsh said that airlines should take comfort from the fact that there was still demand for travel.

“People are comfortable getting on-board. What they’re uncomfortable about is the uncertainty as to whether they’re going to have to quarantine when they get to their destination or when they return from their destination. That’s really what’s undermining customer confidence,” he said.

After 41 years in the airline industry, former pilot Walsh 58, was CEO of IAG from 2011 when it was founded. He handed the reins to Spanish insider Luis Gallego on Sept. 8.

“I’ve surprised myself at how easy it has been to adapt to retirement,” Walsh said when asked about the last few weeks.

Reporting and photo: Reuters

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