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Emirates offers travellers free global cover for Covid-19 expenses

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Emirates customers can now travel with confidence and without any worries of unexpected costs due to the coronavirus pandemic!

The airline will cover medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days, should they be diagnosed with Covid-19 during their travel, while they are away from home.

This cover is provided by the airline, free of cost to its customers.

“Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel,” Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive, was quoted in a statement, as saying.

“We know people are yearning to fly as borders around the world gradually reopen, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”

First in the world

This cover for Covid-19 related medical expenses and quarantine costs is offered by Emirates free of cost to its customers regardless of class of travel or destination.

This cover is immediately effective for customers flying on Emirates until October 31 (first flight to be completed on or before October 31). It is valid for 31 days from the moment they fly the first sector of their journey.

This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates.

Any impacted customer who has been diagnosed with Covid-19 during their travel simply has to contact a dedicated hotline to avail of assistance and cover.

“Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility,” Al Maktoum said.

“We are now taking it to the next level, by being the first in the industry to offer our customers free global cover for Covid-19 medical expenses and quarantine costs should they incur these costs during their travel. It is an investment on our part, but we are putting our customers first, and we believe they will welcome this initiative.”

Flexibility and assurance

With the gradual reopening of borders over the summer, Emirates has revised its booking policies to offer customers more flexibility and confidence to plan their travel.

Customers whose travel plans are disrupted by Covid-19 related flight or travel restrictions, can simply hold on to their ticket, which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases; or request refunds via an online form on Emirates’ website or via their travel booking agent.

Emirates currently serves over 60 destinations in its network, facilitating travel between the Americas, Europe, Africa, the Middle East and the Asia Pacific through a convenient connection in Dubai for customers across the world.

Customers from Emirates’ network can now travel to Dubai as the city has reopened for business and leisure visitors with new air travel protocols that safeguard the health and safety of visitors and communities.

Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air. These include the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.

Maldives service increased

The Dubai-based airline said Wednesday it would increase its services to the Maldives from the current five a week, to six times a week from August 4 to meet customer demand.

Emirates, which runs the world’s biggest airline by international traffic, resumed services to the Maldives on July 16 after a three-month hiatus in the wake of border closures by the Maldivian authorities to control the coronavirus outbreak.

The Maldives reopened its borders on July 15.

According to guidelines released by the Maldives tourism ministry, resorts and hotels on uninhabited islands as well as liveaboard vessels are now allowed to host tourists (please see a rolling list of resort reopenings here).

Guesthouses and hotels located on inhabited islands will be allowed to reopen on August 1. Passengers on cruise ships and yachts will be barred from disembarking at inhabited islands until then.

Thirty-day free on-arrival visa will be issued to all tourists with a confirmed booking for a stay at any registered tourist facility in the country. The entire holiday has to be booked at a single facility except for transit arrangements.

There will be no mandatory quarantine or testing on arrival. Tourists will only have to complete an online health declaration form.

But visitors with symptoms of the Covid-19 respiratory disease caused by the novel coronavirus or those travelling with someone who has similar symptoms will be tested at their expense.

Events

Italian and Spanish media experience Maldivian paradise on exclusive journey with Atmosphere Core

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From September 28th to October 4th, 2024, Atmosphere Core hosted an exclusive media trip to the Maldives for ten prominent journalists and PR professionals from Spain and Italy. The group experienced the serene and captivating lifestyle of two stunning private islands—OBLU XPERIENCE Ailafushi and RAAYA by Atmosphere—both renowned for their distinctive hospitality, thoughtfully curated holiday plans, and the unique “Joy of Giving” philosophy.

“At Atmosphere Core, we believe in a more creative approach to media trips,” said Euan Blake, Assistant Vice President of Communications. “The Italian and Spanish markets have been expanding for the Maldives, with a notable increase in room nights and revenue compared to last year. Over the past two years, we’ve been building strong relationships in these regions, and this journey through our islands aims to leave journalists with not only cherished memories but also lifelong friendships.”

The trip began at OBLU XPERIENCE Ailafushi, a lively four-star resort just 15 minutes by speedboat from Velana International Airport. Journalists were welcomed with breathtaking lagoon views and vibrant social gatherings at the X360 Bar. A standout experience was the customised Martín Códax Wine Masterclass at the Element X restaurant, led by Ms. Celina, a representative of Bodegas Martín Códax, and Nicolas Laguette, Director of Wines at Atmosphere Core. Representing 600 winemaking families from northern Spain, Ms. Celina guided the group through an exquisite multi-course wine tasting, featuring a selection of wines perfectly suited for the tropical climate and fresh seafood.

This was followed by an unforgettable underwater dining experience at the Only BLU restaurant and a visit to the neighbouring “island of love,” OBLU SELECT Lobigili, where they enjoyed a chic lunch at Ylang Ylang. The island’s lively, party atmosphere provided the journalists with a full immersion into the vibrant and relaxing resort lifestyle.

Next, a scenic seaplane journey transported the group to RAAYA by Atmosphere—a picturesque escape offering a blend of fairytale island charm and authentic Maldivian experiences. The 45-minute flight over the stunning atolls’ turquoise waters set the stage for their arrival in paradise, presenting the perfect introduction to the Maldives’ breathtaking beauty.

At RAAYA, the journalists experienced an ideal mix of energy and tranquility. A private dinner atop a secluded watchtower, inspired by the legendary sailor Seb, captured the essence of the resort’s castaway theme. The group explored the island’s natural wonders, took part in customised activities, and dined at RAAYA’s signature restaurants, including Seb’s Shack, Ampers&nd, and the Italian-inspired The Village.

Throughout their stay at both islands, the media guests were treated to rejuvenating spa therapies and wellness sessions at ELE|NA Ayur, Atmosphere Core’s signature spa and wellness brand. This immersive journey offered the journalists a true taste of tropical luxury, intertwining indulgence and adventure into every experience. Their stories are sure to inspire countless Spanish and Italian travellers to discover the hidden treasures of OBLU XPERIENCE Ailafushi and RAAYA by Atmosphere firsthand.

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NH Collection Maldives Havodda Resort maintains prestigious Gold Certification for environmental responsibility

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NH Collection Maldives Havodda Resort has successfully maintained the prestigious Gold Certification for Green Growth, reaffirming its ongoing commitment to sustainability and environmental excellence. This marks the second consecutive time the resort has achieved this recognition, highlighting its dedication to responsible tourism and eco-friendly practices.

As a luxury resort in the Maldives, NH Collection Maldives Havodda Resort understands the delicate balance between offering exceptional guest experiences and protecting the environment. The Gold Certification acknowledges the resort’s efforts to maintain that balance through continuous improvements in operations that contribute to the well-being of both guests and the planet.

Key initiatives contributing to this achievement include:

  • Renewable Energy Integration: The resort has significantly reduced its carbon footprint through the use of solar power and energy-efficient systems, paving the way for cleaner energy solutions throughout the property.
  • Waste Management: A zero plastic policy and waste segregation systems have been implemented to minimise contributions to landfills while promoting recycling and composting practices.
  • Water Conservation: The resort’s desalination and grey-water recycling programs ensure efficient water use, providing fresh water for daily operations while reducing wastage.
  • Marine Conservation: Coral restoration projects and eco-friendly marine activities encourage guest participation in preserving the local marine environment.

NH Collection Maldives Havodda Resort extends its gratitude to the dedicated team, guests, and partners who have played a critical role in maintaining its sustainability standards. Their support has been instrumental in achieving this milestone, and the resort looks forward to working together toward the goal of obtaining the Platinum Certificate.

For NH Collection Maldives Havodda Resort, sustainability is more than just a certification; it is a core value that shapes every aspect of its operation. The resort is excited about the future as it continues its journey towards a greener, more responsible world.

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Celebration

Indulge in luxury and joy: holiday celebrations at THE OZEN COLLECTION

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This holiday season, guests can explore a realm of unparalleled luxury and vibrant festivities with THE OZEN COLLECTION, where every moment is infused with magic. Nestled in the breathtaking Maldives, visitors can celebrate enchanting Christmas traditions at OZEN LIFE MAADHOO and indulge in opulent New Year’s festivities at OZEN RESERVE BOLIFUSHI. They can prepare for a journey brimming with joy, splendour, and cherished memories that will last a lifetime.

At OZEN LIFE MAADHOO, guests can step into a Christmas Yuletide—a captivating haven where the spirit of the season comes to life. Upon arrival, they will be entranced by the breathtaking decorations that elegantly embody the warmth and joy of the holidays. The air is filled with festive cheer, as joyful activities await, from delightful crafts that spark creativity to heartwarming entertainment that brings families together. Guests can savour an exquisite feast featuring seasonal delicacies, meticulously prepared to delight their palates. This is the ideal setting to gather loved ones, fostering connections and creating memories that will be treasured for years to come.

As the clock strikes midnight, visitors can ring in the New Year in style at the spectacular Ice and Fire Fête at OZEN LIFE MAADHOO. This breathtaking celebration promises an evening overflowing with excitement and enchantment. Guests will experience captivating performances that leave them spellbound and indulge in gourmet dining that tantalises the senses. The vibrant festivities unfold against the stunning backdrop of the idyllic Maldivian landscape, creating a magical atmosphere where they can toast to new beginnings and embrace the promise of the year ahead.

The holiday experience is further elevated at OZEN RESERVE BOLIFUSHI, where elegance meets extravagance in a Carnival of Elegance. Throughout the holiday season, visitors can discover a series of thoughtfully curated events that celebrate Christmas and New Year with unmatched flair. This unique theme seamlessly blends sophisticated charm with the spirited joy of a grand carnival. The highlight of this celebration is the enchanting New Year’s Eve gala, where guests will be treated to exquisite dining, mesmerising live performances, and an ambiance that evokes the splendour of iconic theatres and carnivals around the world—an evening that promises to be as unforgettable as it is exquisite.

Festivities will commence with a traditional tree lighting ceremony on December 20th, 2024, marking the beginning of a joyful season that continues through Orthodox Christmas and New Year’s. With a variety of events and activities tailored for children, adults, and families alike, every guest can embark on an unforgettable journey filled with laughter and joy.

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