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US virus toll crosses 100,000 as pandemic rages in Latin America

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The US coronavirus death toll passed 100,000 as the pandemic tightened its grip on South America, which is outpacing Europe and the United States in daily infections.

Global cases have surged to nearly 5.7 million, with more than 354,000 deaths, and the worrying acceleration of the disease in South America has marked the continent as the new hotspot.

A medical worker prepares to take swab samples from a journalist to test for the COVID-19 coronavirus in Beijing. PHOTO: AFP / NICOLAS ASFOURI

Deaths in Brazil topped 25,000 on Wednesday, and its caseload is second only to the United States, where authorities have moved to ease lockdowns and help the battered economy, despite experts recommending they remain on guard for a resurgence of the disease.

“Don’t start leapfrogging over the recommendations of some of the guidelines because that’s really tempting fate and asking for trouble,” Anthony Fauci, one of the top US health advisers, told CNN.

Nearly 1.7 million Americans are known to have been infected with the disease, according to a Johns Hopkins University tally.

A government medical worker, in a joint operation with military police, prepares to check passengers on boats in the Melgaco bay, Brazil. PHOTO: AFP / TARSO SARRAF

Lockdowns in some form will remain necessary until a vaccine or treatment is available, experts have warned, but many governments are under immense pressure to provide relief as businesses and citizens grow weary and resentful of mass confinement.

Jair Bolsonaro, Brazil’s far-right president and a Trump ally, has slammed stay-at-home orders and played down the threat of the virus, saying the economic fallout of lockdowns causes more damage than the disease itself.

A protester sets up bags representing dead bodies during a funeral procession demonstration against the reopening of Florida, in Miami. PHOTO: AFP / CHANDAN KHANNA

But infections in Brazil have surged past 411,000, and similar bad news continues to emerge from other South American countries.

Peru logged a record 6,154 new cases in a 24-hour period, with its virus response coordinator Pilar Mazzetti warning that “difficult days, difficult weeks are coming.”

Worried relatives outside the Sabogal Hospital in the capital Lima were unable to enter to see loved ones suffering from COVID-19, with some begging the guards for information.

A medical worker packages a sample from a taxi driver while testing for COVID-19 in Morocco’s capital Rabat. PHOTO: AFP / FADEL SENNA

“I want to talk to a doctor and they don’t let me know,” said Liset Villanueva, granddaughter of a coronavirus patient.

“They don’t say anything, they don’t call, they don’t explain anything… What is he suffering from?”

France bans controversial drug

While scientists around the world are racing to develop a vaccine, parallel trials are under way to test treatments for COVID-19 symptoms.

France said Wednesday it was banning the anti-malarial drug hydroxychloroquine as a treatment after the World Health Organization suspended its testing over fears of dangerous side effects.

Ballet dancers wearing face masks take part in a rehearsal of Edvard Grieg’s Peer Gynt ballet at the Bolshoi Theatre of Belarus in Minsk. PHOTO: AFP / Sergei GAPON

The drug has proved controversial and divisive, with some leaders and governments still backing it — including President Trump, who said he had taken a course as a preventative measure because he had “heard a lot of good stories” about it.

Health authorities in Brazil and Senegal, and India’s top biomedical research body have said they will continue to use it for COVID-19 patients, but the US Food and Drug Administration has warned of serious side effects and poisoning.

Residents get free face masks from a vending machine by scanning their identification card, set up by the government as part of the effort to halt the spread of the COVID-19 in Singapore. PHOTO: AFP / ROSLAN RAHMAN

The urgency of the coronavirus crisis has prompted some doctors to prescribe the drug despite a lack of research to demonstrate its effectiveness against the new coronavirus.

Didier Roualt, a French infectious disease specialist, insists he has successfully treated dozens of patients with hydroxychloroquine and the antibiotic azithromycin.

He has rejected a comprehensive study in The Lancet medical journal published last week which found that hydroxychloroquine actually increased the risk of death.

Fans at the French Open?

As South America and parts of Africa and Asia scramble to deal with their worsening outbreaks, Europe has taken tentative steps to reopen economies and ease lockdowns as new infections slow.

Doctors protest demanding protection equipment and a wage increase during the lockdown in Buenos Aires. PHOTO: AFP / JUAN MABROMATA

As the continent — which has lost at least 173,000 people to COVID-19 — grappled with the human tragedy and economic destruction, the European Union unveiled a 750-billion-euro ($825 billion) recovery plan to get countries back on their feet.

It follows other emergency measures introduced around the world to rescue economies shattered by the virus, which has also shredded the global sports calendar and left fans wondering what events will look like.

A child stands next to bottles and cans as her mother collects water from a tanker in New Delhi as the Indian government eases a nationwide lockdown. PHOTO: AFP / SAJJAD HUSSAIN

While German top-flight football has resumed in empty stadiums, Roland Garros chiefs insisted Wednesday that the French Open will have fans attending even if they still have to abide by social distancing rules when the delayed Grand Slam tournament is held in September.

There was a reminder, however, of the threat still posed by the coronavirus in England, where the globally popular Premier League announced that four more people at its football clubs had tested positive.

‘We are starving’

Far from the mega-rich sports leagues of the world, millions are simply trying to survive, having lost their livelihoods during the lockdowns.

A woman mourns the death of her husband from COVID-19, outside the emergency area at Alberto Sabogal Hospital in Lima. PHOTO: AFP / ERNESTO BENAVIDES

In South Africa, millions of refugees and migrants mostly depend on day-to-day informal work, which has catastrophically dried up because of strict confinement measures to contain the lockdown.

Now many migrants workers are left with few options, as the government called for locals to be favored for jobs as the economy emerges from the crisis.

“As foreign nationals, we are contributing so much to the South African economy, it’s totally unfair from the South African government not to help people living on its own soil,” said Collin Makumbirofa, a 41-year-old Zimbabwean who has been living in Johannesburg for more than a decade.

“It’s very tough, we are starving. Life has become unbearable here.”

Reporting and photo: AFP

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Emirates undertakes largest known fleet retrofit project

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Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.

This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.

The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.

In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.

No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.

Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.

As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.

From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.

Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.

Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.

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Eleanor helps over 30 Maldives hotels elevate guest services

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Eleanor has been named as one of the top 10 concierge software providers globally.

Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.

“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.

“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.

Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”

Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.

“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.

To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.

Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.

Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.

For more information, visit www.eleanorapp.com.

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Emirates’ recruiters scour the world for cabin crew talent with 30 city stops

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Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.

As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.

Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”

“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”

Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.

All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.

Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/

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