International
UK confronts colonial past with statue protests
Thousands of people called on Tuesday for a statue of 19th century British imperialist Cecil Rhodes to be removed from an Oxford University college, as debate raged over the removal of other monuments to the nation’s colonial past.
Protesters chanted “Take it down” and “Decolonise”, and held placards urging “Rhodes Must Fall” and “Black Lives Matter” beneath the statue at Oriel College.
The “Rhodes Must Fall” movement, which began in South Africa, failed in a previous attempt to have the statue removed but has been revived by a wave of anti-racism protests.
Protesters sat with raised fists for nearly nine minutes in tribute to unarmed black man George Floyd, whose death in US police custody triggered outrage and condemnation worldwide.
Sylvanus Leigh, 44, said the limestone statue of the Victorian-era tycoon, who founded the De Beers diamond company in what is now Zimbabwe, represented “a colonial mindset”.
The care worker told AFP he could think of more deserving candidates for a statue. “Better to have Mother Teresa or Desmond Tutu,” he said.
The leader of Oxford City Council, Susan Brown, said it would be a “good thing” if Oriel, which was founded in 1326, applied for permission to remove the statue.
The college had to “find the right balance between the laws that protect our historic buildings and the moral obligation to reflect on the malign symbolism of this statue”, she added.
Local MP Layla Moran called Rhodes a “white supremacist who does not represent the values of Oxford in 2020”.
‘Uncomfortable truth’
The protest comes after activists toppled a statue to Edward Colton, a 17th century merchant who helped build the city of Bristol and played a leading role in slavery.
Years of local debate over what to do with the statue came to an end on Sunday when it was thrown in the harbour.
Campaigners in Wales are now demanding the removal of memorials to Napoleonic war hero Thomas Picton, who was accused of cruelty while serving as a governor in Trinidad.
In Scotland, activists have called for changes to the streets named after the 18th and 19th century tobacco and sugar traders who made their fortunes through slavery.
A central London statue of Winston Churchill was defaced, with protesters blaming his policies for the death of millions during famine in the Indian state of Bengal in 1943.
Mayor Sadiq Khan launched a review of city landmarks and street names, saying many reflected “a bygone era”, and could better reflect the capital’s diversity.
“It is an uncomfortable truth that our nation and city owes a large part of its wealth to its role in the slave trade,” he said.
The Canal and River Trust announced it would “remove as soon as possible” a statue of Robert Milligan, whose family owned sugar plantations in Jamaica, from London’s Docklands.
‘Cold reality’
Despite widespread support, some warned of an attempt to erase the past.
“If you change the street names it’s easier to forget but it’s better to have signs underneath to talk about what these men did,” said student Kieran Weatherill, 24, in Glasgow.
Prime Minister Boris Johnson said he understood the “depth of emotion” triggered by Floyd’s death and the anger from black and ethnic minority groups about discrimination.
“We who lead and who govern simply can’t ignore those feelings because in too many cases, I am afraid, they will be founded on a cold reality,” he said in a video message Monday.
But he warned he would not tolerate vandalism or violence, after clashes near his Downing Street office left 35 police officers injured.
Johnson’s Conservatives have been embroiled in a number of scandals over their treatment of immigrants, and he has been accused of using racist language in his journalism.
However, he expressed pride in having what he claimed was the most diverse cabinet in British history, including interior minister Priti Patel, who on Monday told MPs how she had faced racial abuse as a child.
Reporting and photos: AFP
Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.
This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.
The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.
In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.
No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.
Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.
As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.
From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.
Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.
Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.
Eleanor has been named as one of the top 10 concierge software providers globally.
Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.
“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.
“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.
Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”
Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.
“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.
To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.
Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.
Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.
For more information, visit www.eleanorapp.com.
Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.
As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.
Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”
“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”
Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.
All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.
Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/
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