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Grand Park Kodhipparu Maldives hosts Heilbron Hospitality for service excellence, lifestyle host training

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Committed to providing an exceptional experience for all guests, Grand Park Kodhipparu, Maldives recently hosted Heilbron Hospitality to conduct a training in Service Excellence for all their F&B and Housekeeping team members and Lifestyle Hosts training for the Front Office team members.

As one of the leading training companies for hotels and resort butlers, Heilbron Hospitality brought their expertise in providing personalised and intuitive service training for all the 80 team members.

The training is aimed at building a strong commitment and passion in the team members, driving them towards creating unforgettable experiences for the Grand Park Kodhipparu’s guests.

Their training comprises soft skills development in line with the Park Hotel Group core values and Grand Park Kodhipparu Maldives’ personality while also focusing on mindfulness and technical training to serve the guests better.

The series of training conducted over a period of three weeks is of a similar activity in 2019.

It provides a restart and revival energy to all the team members after a challenging lockdown early in the pandemic, restoring their motivation and helping the team member find a place in the new normal as guests are starting to return to the Maldives.

“Grand Park Kodhipparu Maldives has always been in line with Park Hotel Group’s vision in creating value for people. This includes investing in the learning and development of our team members. We are happy to have Heilbron Hospitality returning to the island. Service excellence has always been our utmost priority to serving our guests,” General Manager Raffaele Solferino said.

Grand Park Kodhipparu, Maldives, is conveniently located a 20-minutes speedboat ride from Velana International Airport in Male, Maldives.

The resort is featuring 120 idyllic overwater villas, beach villas, and a two-bedroom grand residence.

Guests can enjoy culinary delight from three different restaurants, a pampering experience at the award-winning overwater spa, and various marine and watersports activities.

The resort is also a perfect place for families fully equipped with games and amusement at the Beach Club and Little Explore’s Kids Club.

For more information on the resort, please visit www.parkhotelgroup.com/en/maldives.

Awards

Baros Maldives named among top 20 Indian Ocean Resorts in Condé Nast Traveler’s 2024 Readers’ Choice Awards

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Condé Nast Traveler has announced the results of its annual Readers’ Choice Awards, recognising Baros Maldives as one of the top 20 resorts in the Indian Ocean.

This year’s awards featured separate surveys conducted in the United States and the United Kingdom for the first time in five years. Over 575,000 readers from the United States and more than 126,000 readers from the UK participated, sharing their global travel experiences. The awards are considered the travel industry’s longest-running and most prestigious accolades, serving as the ultimate benchmark of excellence in the sector.

Baros Maldives has once again been named among the top 20 resorts in the Indian Ocean, as voted by Condé Nast Traveler readers for the second consecutive year. Since its founding in 1973, this locally owned luxury private island resort has set the standard for luxury travel in the Maldives, showcasing the very best the region has to offer.

Boasting pristine white-sand beaches and a world-class house reef, Baros Maldives is a tropical oasis nestled in the heart of the Indian Ocean. Guests are invited to explore the island’s lush surroundings or participate in eco-friendly activities led by resident marine biologists and members of the marine team. These experiences provide guests with the opportunity to learn about the island’s diverse marine life, including turtles, reef sharks, and a variety of other species.

Enhancing the island’s natural beauty, Baros’s Serenity Spa offers guests personalised wellness journeys. Expert therapists provide a range of treatments tailored for individuals and couples, promoting relaxation and rejuvenation. The resort’s luxurious accommodations, personalised service, and exclusive experiences, such as the secluded Piano Deck for vow renewals, private dining, and intimate massages, have made Baros a favoured destination for honeymooners and those celebrating special occasions.

Dining at Baros is an exceptional experience, with three distinguished restaurants: Lime, Cayenne Grill, and the signature Lighthouse Restaurant and Lounge. Each venue offers a variety of culinary options, ranging from perfectly grilled steaks to the finest island dining. At The Lighthouse Restaurant, renowned chefs blend innovative techniques with exotic ingredients to create culinary masterpieces. The menu highlights local flavours, featuring sustainable seafood, coconut, and tropical fruits that reflect the island’s distinct Maldivian essence.

With a longstanding reputation for excellence and numerous accolades, including the recent recognition from Condé Nast Traveler readers in both the UK and US, Baros Maldives continues to set the benchmark for luxury island travel. The resort remains dedicated to delivering exceptional service and unforgettable experiences to its guests.

Expressing his appreciation, General Manager Ibrahim Shijah stated, “On behalf of our team, I would like to extend my deepest thanks to our esteemed guests and trade partners for their loyalty and support, without which we would not be where we are today.”

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Awards

The St. Regis Maldives Vommuli shines in Condé Nast Traveler’s 2024 Readers’ Choice Awards

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Condé Nast Traveler has announced the results of its annual Readers’ Choice Awards, and The St. Regis Maldives Vommuli Resort has been ranked No. 8 among the Top 20 Resorts in the Indian Ocean. This recognition highlights the resort’s dedication to providing exceptional luxury experiences and outstanding service.

The Readers’ Choice Awards, considered one of the travel industry’s most prestigious accolades, garnered participation from over 575,000 Condé Nast Traveler readers who shared their insights and ratings based on their travel experiences around the world.

“We are deeply honoured to receive this award from Condé Nast Traveler. This prestigious accolade reflects our commitment to excellence and our focus on offering our guests unparalleled experiences. The award is a testament to the hard work and passion of our teams who go above and beyond to ensure that every stay is truly memorable,” said Oriol Montal, Managing Director, Luxury, Asia Pacific excluding China, Marriott International. “We are also grateful to our loyal guests for their continued support and feedback, which continuously inspires us to further elevate our services.”

The St. Regis Maldives Vommuli Resort, set on its own private island, is known for its luxurious accommodations, stunning design, and breathtaking natural surroundings, making it a dream destination for travellers seeking an extraordinary getaway in the Maldives.

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Awards

Huvafen Fushi, Milaidhoo, and Baros shine in 2024 Condé Nast Traveler Awards

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Universal Resorts has announced that three of its eight unique resorts have been recognised in the esteemed Condé Nast Traveler Readers’ Choice Awards 2024, securing top spots in the “World’s Best Resorts – Indian Ocean” category. The 27th edition of these prestigious awards features Huvafen Fushi, Milaidhoo, and Baros as favourites among discerning travellers worldwide, celebrated for their exceptional experiences and unwavering commitment to guest satisfaction.

For the first time in five years, the UK and US Condé Nast Traveler Readers’ Choice Awards are being presented separately, allowing a more focused celebration of each region’s top travel destinations and experiences as voted by readers in their respective countries. The rankings highlight the preferences of UK and US travellers, showcasing the following results:

USA Readers’ Choice Awards 2024 – World Resorts – Indian Ocean: Top 15

  • Milaidhoo
  • Baros

UK Readers’ Choice Awards 2024 – World Resorts – Indian Ocean: Top 15

  • Baros
  • Huvafen Fushi

As pioneers of high-end tourism in the Maldives, Universal Resorts has been crafting unforgettable experiences for over five decades. Each of the award-winning resorts embodies the essence of Maldivian hospitality, offering unique escapes on naturally beautiful islands.

  • Baros: This iconic classic is renowned for its exceptional diving and underwater experiences. It provides a tranquil sanctuary where guests can explore vibrant coral reefs, enjoy bespoke dining under the stars, and unwind on pristine beaches.
  • Milaidhoo: Located within the Baa Atoll UNESCO Biosphere Reserve, Milaidhoo offers a boutique ultra-luxe experience. Guests can immerse themselves in a contemporary Maldivian style, embracing natural island living and heartfelt hospitality.
  • Huvafen Fushi: Known for redefining luxury with its intimate setting, Huvafen Fushi boasts private plunge pools in every room, the world’s first underwater spa, and dedicated Thakuru (butler) service, ensuring an unparalleled level of personalised attention. With fewer than 50 rooms, this five-star resort epitomises the intimacy of a private island getaway.

Commenting on the recognition, Visha Mahir, Chief Operating Officer of Universal Resorts Management, stated, “We are incredibly honoured to receive this recognition from Condé Nast Traveler readers. These awards are a testament to our team’s dedication to creating exceptional experiences that showcase the true beauty and spirit of the Maldives. We are committed to continuing our legacy of pioneering luxury travel and connecting to the culture of this extraordinary destination.”

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