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Emirates offers expanded multi-risk travel insurance coverage

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Emirates customers can now plan their travels and fly with even greater assurance and peace of mind, with the airline’s latest industry-first initiative to provide expanded, multi-risk travel cover on top of its current Covid-19 cover.

Provided by Emirates at no additional cost to its customers, and provided by AIG Travel, this cover is the first of its kind in the airline and travel insurance industry. It is designed to provide all Emirates passengers a truly unique offer for stress-free and hassle-free travel.

“Emirates was the first airline to offer complimentary global COVID-19 cover for travellers back in July, and the response from our customers has been tremendously encouraging,” Sheikh Ahmed bin Saeed Al Maktoum, Emirates Chairman and Chief Executive, said.

“We’ve not rested on our laurels and instead continued to look at how we can offer our customers an even better proposition. We’re very pleased to be able to now provide this new multi-risk travel insurance and COVID-19 cover, which is another industry first, to all our customers.”

The new multi-risk travel insurance and COVID-19 cover will automatically apply to all Emirates tickets purchased from 1 December, and extends to Emirates codeshare flights operated by partner airlines, as long as the ticket number starts with 176.

“We see a strong appetite for travel around the world, especially heading into the winter holidays as people seek warmer climates and family destinations like Dubai. By launching this new multi-risk travel insurance and COVID-19 cover, we aim to give our customers even more confidence in making their travel plans this winter and moving into 2021,” Al Maktoum added.

Emirates customers will be covered when they fly to any destination, in any class of travel. Highlights of the coverage include:

  • Out-of-Country Emergency Medical Expenses & Emergency Medical Evacuation up to $500,000, valid for Covid-19 (contracted during the trip) and other medical emergencies while traveling abroad.
  • Trip Cancellation up to $7,500 for non-refundable costs if the traveler or a relative (as defined in the policy) is unable to travel because they are diagnosed with Covid-19 before the scheduled trip departure date, or for other named reasons – similar to other comprehensive travel cover products.
  • Trip Cancellation or Curtailment up to $7,500 if the school year is extended due to Covid-19 beyond the departure date, and the traveler or a relative (as defined in the policy) is a full-time teacher, full-time employee, or a student at a primary or secondary school.
  • Trip Curtailment up to $7,500 for non-refundable trip costs and additional costs to return to their country of residence if the traveller or a relative (as defined in the policy) falls critically ill, for instance, contracts Covid-19 while traveling abroad.
  • Travel Abandonment up to $7,500 if the traveller fails a Covid-19-related test or medical screening at the airport and is required to abandon the trip.
  • $150 per day per person, for up to 14 consecutive days if, while outside of their country of residence, the traveller tests positive for Covid-19, and if they are unexpectedly placed into a mandatory quarantine outside their country of residence by a governmental body.

“We have enjoyed a long-standing relationship with Emirates and we are excited to work with them to tailor this product to meet the needs of Emirates customers worldwide,” Jeff Rutledge, CEO of AIG Travel, siad.

“Our hope is to help alleviate some of the concerns travellers may have when planning travel during this time.”

Similar to other multi-risk travel insurance products, Emirates’ generous cover also has provisions for personal accidents during travel, winter sports cover, loss of personal belongings, and trip disruptions due to unexpected air space closure, travel recommendations or advisories.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates. For more information, please visit www.emirates.com/multi-risk-travel-insurance

Flexibility, assurance

Emirates’ booking policies offer customers flexibility and confidence to plan their travel.

Customers who purchase an Emirates ticket for travel on or before March 31, 2021, can enjoy generous rebooking terms and options, if they must change their travel plans.

Customers have options to change their travel dates or extend their ticket validity for two years.

Health and safety

Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.

For more information on these measures and the services available on each flight, visit www.emirates.com/yoursafety.

Ten weekly flights to Maldives

Emirates, which runs the world’s biggest airline by international traffic, resumed services to the Maldives on July 16 after a three-month hiatus in the wake of border closures by the Maldivian authorities to control the coronavirus outbreak.

The Dubai-based airline now offers 10 flights per week to the Maldives, with a daily Dubai-Male connection, and a second service operating on Mondays, Wednesday and Sundays.

The Maldives reopened its borders on July 15.

With the border reopening, 30-day free on-arrival visa is issued to all tourists with a confirmed booking for a stay at any registered tourist facility in the country.

There is no mandatory quarantine or testing on arrival, but tourists have to complete an online health declaration form and provide a negative PCR test result taken at least 96 hours prior to their departure.

Visitors with symptoms of the Covid-19 respiratory disease caused by the novel coronavirus or those travelling with someone who has similar symptoms are also tested at their own expense.

Awards

Angsana Velavaru achieves 4.8 rating in British Airways Customer Awards

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Angsana Velavaru has received the British Airways Holidays Customer Excellence Award 2025, recognising the resort for consistently high levels of guest satisfaction and service.

The award is based on verified customer feedback and reflects guest experiences at the resort. Angsana Velavaru achieved an overall score of 4.8 out of 5, with recognition given for service delivery, attention to detail and guest care throughout the stay.

Located within a lagoon in South Nilandhe Atoll, the resort offers a range of accommodation options, including beachfront villas with direct beach access and its InOcean Villas, situated approximately one kilometre from the main island. These overwater villas provide a more secluded setting with open ocean views.

The resort caters to a variety of travellers, including families, couples and individual guests. Family-oriented programmes and shared activities are available, while other guests can take part in leisure, wellness and exploration experiences. Through its 101 Things To Do programme, guests can engage in activities such as snorkelling, marine excursions, cultural experiences and wellness sessions.

The surrounding reef environment provides opportunities for marine exploration, while the resort’s service approach focuses on delivering personalised guest experiences. This combination of natural setting and service delivery forms a central part of the resort’s offering.

The British Airways Holidays Customer Excellence Award is presented to hotels that achieve high customer ratings, serving as an indicator of guest satisfaction within the travel sector. For Angsana Velavaru, the recognition reflects its continued focus on maintaining service standards and delivering consistent guest experiences.

The resort continues to position its offering around accessibility to nature, varied experiences and a service model aimed at supporting guest comfort and engagement throughout their stay.

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Eri Maldives offers accessible reef diving and snorkelling

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Eri Maldives is located within the waters of North Malé Atoll and is surrounded by a house reef accessible to both beginner and experienced divers. With four direct reef entry points and shore access, the resort offers opportunities for snorkelling, introductory dives and certified diving.

The house reef supports a range of marine life, including white-tip and black-tip reef sharks, nurse sharks, hawksbill turtles, mobula rays and spotted eagle rays, as well as schools of reef fish. The accessibility of the reef allows guests to explore the area over multiple days, providing opportunities to observe marine behaviour and habitats over time.

Turtle encounters

Hawksbill turtles are among the most frequently observed species on the reef. The resort’s dive team has identified 14 individual turtles, each recognised by shell patterns and physical features. These include turtles known as Rosie, Cara and Anna, which have been documented through repeated sightings.

The resort maintains records of these turtles, allowing returning guests to identify individuals over time. Guests may also contribute to this initiative by naming newly identified turtles that have not previously been recorded.

Manta ray season

From December to April, manta rays are known to visit cleaning stations at Bodu Hithi Thila, located approximately one hour by boat from the resort. During this period, ocean conditions support plankton flows that attract mantas to the area, where they can be observed feeding or visiting cleaning stations.

Night diving experiences

Night snorkelling and diving activities provide a different perspective on reef activity. Species such as reef sharks, trevallies, moray eels and nurse sharks become more active after dark, offering guests the opportunity to observe nocturnal marine behaviour.

At Eri Maldives, marine experiences form a central part of the guest offering, with the house reef providing consistent opportunities for exploration. The resort’s dive programme is designed to support repeated interaction with the marine environment, allowing guests to experience a range of underwater activity throughout their stay.

Accommodation is available in studio and beach villa categories, with full board packages offered for direct bookings, subject to availability.

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The Halcyon Private Isles Maldives collaborates with Maldivian artist Ahmed Aleem

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The Halcyon Private Isles Maldives, Autograph Collection has announced a collaboration with Ahmed Aleem Shakoor, who is currently in residence at the resort, introducing a creative element to the guest experience.

Aleem, a self-taught artist, is known for work that combines maritime themes, surrealism and symbolism. His practice spans watercolours, acrylics and mixed media, drawing inspiration from the Maldives’ history and ocean landscapes, often expressed through the use of light, depth and narrative.

During his residency, Aleem is working with the resort to develop a series of artistic and cultural experiences aimed at engaging guests. These include live painting sessions, informal interactions with the artist and workshops designed to encourage creative participation.

The programme forms part of the resort’s wider activities, with offerings such as mini canvas painting, coconut painting and creative art sessions available to guests. In addition, Tales Painted in Sunlight combines elements of Maldivian folklore, storytelling and visual art, providing further insight into local culture.

The collaboration reflects the resort’s approach to incorporating local artistic talent into its programming, while offering guests opportunities to engage with creative activities in a relaxed setting. The residency is designed to allow guests to explore artistic expression as part of their island experience.

As part of its seasonal programme, selected artistic activities are also included in the resort’s Easter offerings, providing additional opportunities for guests to take part in creative experiences during their stay.

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