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Lily Beach Resort receives British Airways Holidays Award for Customer Excellence

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Lily Beach Resort & Spa is delighted to announce that it has received a British Airways Holidays. Customer Excellence Award for its performance in 2020, despite it being one of the most challenging years in the industry.

Based on unbiased guest reviews, this accolade recognises superior services, facilities and customer experiences offered by hotels around the world. Lily Bech Resort & Spa received an overall score of 9.5/10.

British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays.

Reviews are collected from genuine customers via Reevoo (www.ba.com/reviews) – an independent and impartial third-party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten.

British Airways Holidays gathered nearly 24,000 independent reviews in 2020 and is awarding 475 Customer Excellence Awards across the globe to recognise their top-rated hotels.

“We are delighted that Lily Bech Resort & Spa is one of our top-rated hotels for 2020. In a challenging year of uncertainty, this award is testament to the hotel’s commitment to offering an exceptional customer experience. We look forward to continuing our relationship and together delivering unforgettable holidays for our customers,” says Group Director of Sales & Marketing Desislav Gosposdinov.

“This award is a testament to show for the hard work that is done by our well-knit team at Lily Beach, and it gives recognition to the fact that they can deliver a great experience to all our guests. As we like to day in Lily Beach, guests do truly come as a stranger and leave as a friend.”

Lily Beach Resort & Spa is a luxury 5-star resort nestled in the natural beauty of the Maldives. Located on Huvahendhoo Island in South Ari Atoll, Lily Beach is accessible by a 25-minute scenic seaplane journey from Velana International Airport.

Lily Beach’s legendary all-inclusive Platinum Plan is an all-encompassing meal plan that has a number of complimentary offerings. These include a thoughtfully curated range of excursions, delicious and distinctive food options – especially the very epicurean themed buffet dinners at Lily Maa: their main restaurant, updated COVID-19 safety procedures which have been thoroughly accredited by Hotel Resilient, and a variety of leisure and sporting activities.

Thanks to this luxurious all-inclusive meal plan that has everything one would need to have a worry-free vacay, the natural beauty of the island, the sheer number of dive sites and the availability of adventurous excursions such as Whale Shark spotting in the atoll, and the warmth of the staff who knows how to provide the generous all-inclusive experience to perfection, the resort is one of the most sought-after island all-inclusive destinations in the Maldives.

To inquire about Lily Beach or book a stay at this resort, send an email to: reservations@lilybeachmaldives.com

Drink

Sirru Fen Fushi hosts Flor de Caña mixology event with Dinesh Mondkar

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The Behind The Bar Sirru Icon series recently hosted a mixology event at Sirru Fen Fushi Private Lagoon Resort, featuring Dinesh Mondkar, Flor de Caña’s brand ambassador for India.

The event gave guests an opportunity to explore a selection of rum cocktails while learning more about the craftsmanship and heritage behind the Flor de Caña brand. Set against a sunset backdrop over the ocean, the session combined cocktail-making techniques, brand storytelling and a relaxed island setting.

Guests were introduced to a range of cocktails that highlighted bold flavours and the versatility of rum in contemporary mixology. The evening also offered insight into the methods and presentation behind premium cocktail service, adding an interactive element to the experience.

The event formed part of the resort’s ongoing Behind The Bar Sirru Icon series, which continues to bring recognised figures from the international spirits industry to the Maldives. Through the series, the resort aims to expand its food and beverage offering with curated events that connect guests with global brands and industry expertise.

Such experiences are designed to complement the wider guest programme by combining destination dining and beverage concepts with the setting of the Maldives, while offering visitors a more immersive way to engage with the resort’s hospitality offerings.

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Angsana Velavaru marks reopening of upgraded futsal ground

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Angsana Velavaru has reopened its futsal facility as part of efforts to enhance guest experiences and staff engagement through sport and community activities.

The reopening ceremony was officiated by Dhaalu Atoll Council president Ahmed Shafiu and the resort’s general manager, Ahmed Zahir, who jointly cut the ribbon to mark the occasion.

Located within the island grounds, the futsal court measures 57 metres by 38 metres and is intended to serve as a space for both recreational use and organised activities for guests and resort associates.

The resort said the facility would form part of its wider recreational offering and would host workshops and expert-led collaborations aimed at providing guests with sports-based experiences while also supporting skill development and interaction. It added that the initiative also reflects its focus on staff wellbeing, teamwork and active living.

The opening event included friendly matches between the Angsana Velavaru men’s and women’s teams, as well as an inter-resort match between the Angsana Velavaru Orange Army and Banyan Tree Vabbinfaru.

Adjacent to the futsal court is the resort’s upgraded watersports centre, which now includes updated guest facilities such as shower and changing areas.

Ahmed Zahir said the reopening of the futsal ground represented more than a recreational upgrade and reflected the resort’s commitment to creating meaningful experiences for both guests and associates. He said the facility would support active living, connection and wellbeing, while also serving as a space for learning and collaboration.

Angsana Velavaru, located in South Nilandhe Atoll, said the reopening of the futsal facility forms part of its wider efforts to expand its lifestyle and community-focused offerings.

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World Art Day inspires new Graffiti Club at InterContinental Maldives Maamunagau Resort

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InterContinental Maldives Maamunagau Resort has launched the Graffiti Club to mark World Art Day, introducing a team-led initiative focused on artistic expression, collaboration and storytelling through art.

The resort said the initiative brings together more than 18 team members from across different departments, reflecting a shared interest in creativity. As part of the project, selected back-of-house spaces have been turned into canvases, transforming staff areas into spaces for artistic work.

Inspired by the natural environment of the Maldives and the Maamunagau lagoon, the first set of artworks features marine life such as manta rays, whale sharks and sea turtles. The resort said the designs reflect the biodiversity of the destination and its connection to the surrounding ocean. Additional artwork is also being developed as the project continues.

InterContinental Maldives said the initiative is rooted in its brand culture and service philosophy, Inspire Incredible, and is intended to support creativity, collaboration and self-expression among team members.

Renuka Gupta, cluster director of learning and development, said creativity exists in every individual, regardless of role or background. She said the initiative was created to provide team members with a space to express themselves, connect with colleagues and contribute to the environment in which they work each day.

The resort said the Graffiti Club forms part of its wider approach to workplace culture, with a focus on creativity, wellbeing and personal expression alongside the guest experience.

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