Business
UK diners snap up state-subsidised quinoa and steak
LONDON (Reuters) – On a summer’s evening, the streets of central London echoed to what has become a rare sound during the coronavirus pandemic: the chatter and laughter of diners seated at terrace tables.
The launch on Monday of Britain’s state-funded, half-price Eat Out to Help Out scheme triggered a rush for some of the capital’s best-known eateries, and a broader rise in business at other restaurants.
The area around the former marketplace in Covent Garden was still largely devoid of its usual hordes of office workers, tourists and theatre-goers.
But the steep discounts whetted the appetite of the area’s remaining regulars at a nearby branch of By Chloe, a vegan restaurant chain. Its sales increased by 20% on the first day of the scheme compared with a week earlier.
Despite the signs of the initial success of the scheme, the lure of cheap lunches and dinners will not be a silver bullet for the country’s struggling hospitality industry.
Many people in Britain remain worried about the risk of infection in shared spaces, hampering efforts by Prime Minister Boris Johnson’s government to get the economy going again and to get workers back in their offices.
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“Coming to London feels like you’ve walked into a scene from 28 Days Later,” Stephen Entwhistle said, referring to a post-apocalyptic horror film as he waited in By Chloe for his lunch.
The 35-year-old advertising worker said the scheme gave him a chance to lend a hand to Britain’s economy.
“I will probably go out a lot more now, rather than trying to decide what to cook every day,” Entwhistle said.
Data from booking firm Opentable showed a 10% jump in the number of diners at reopened restaurants in Britain on Monday compared with the same day in 2019, the first rise since March. At the start of last week, the number of diners had been down more than 40%.
Big discount, but big problems
Finance minister Rishi Sunak announced the scheme in July as part of a latest wave of emergency measures to shore up the economy which contracted by a quarter in the March-April period.
The 500 million-pound ($650 million) scheme offers 50% off the bill for eat-in food and drink – up to 10 pounds per person and excluding alcohol – on Mondays, Tuesdays and Wednesdays in August.
The government hopes the unprecedented subsidy, along with cuts to value-added tax for the hospitality sector, will help to reduce job losses at restaurants, cafes, bars and pubs which employ 1.8 million people.
Kate Nicholls, chief executive of UKHospitality, an industry group, welcomed the support but said around a third of Britain’s bars and restaurants are at risk of permanent closure.
“At the moment it’s taking a little while to unwind,” she said. The government’s emergency support, which also includes a massive job retention programme and rules preventing eviction by landlords until September, was helping to slow job losses.
“But they will start to come through,” Nichols said.
She said she was pressing Sunak for more support in his autumn budget, including measures to help bring down the burden of rents and debt taken on during the crisis.
Britain’s unemployment rate has held at just below 4%, kept down in large part by the job retention scheme. But employers who benefit from it must now make steadily rising contributions to its cost and it will be closed at the end of October.
The government’s budget forecasters have predicted the unemployment rate will hit 12% at the end of this year in their central scenario.
Missing workers
Scot Turner, vice president of operations at QOOT Co., which runs the By Chloe vegan food chain, said his firm would extend the 50% discount offer through September, without the government subsidy, in the hope of catching more returning workers.
But he added it was extremely worrying that some employers had advised staff not to return to the offices until 2021.
“My fear, in central London, is whether there’s enough being done to drag people back into town,” he said.
The degree of caution that consumers feel is also a big unanswered question for the Bank of England which on Thursday will announce its latest outlook for the economy.
The uncertainties underscore the scale of the challenge ahead even for restaurants that have been swamped with booking requests such as the Hawksmoor chain of steakhouses, which is offering an extra 10 pounds off between Monday and Wednesday in August, on top of the government’s subsidy.
When it announced 5,500 seats on its website with its Eat Out to Help Out offer, they were all gone within six hours.
“So far, the re-openings have gone better than we hoped,” said Huw Gott, one of Hawksmoor’s founders, above the growing hubbub from a dining room. “But who knows what September and October will bring?”
Reporting and photo: Reuters
Malik Mohamed, Director of Business Intelligence at Pulse Hotels & Resorts, is set to deliver a presentation at the upcoming Hotelier Maldives GM Forum 2024. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
Malik’s presentation, titled “Business Intelligence and Revenue Optimisation,” will address key strategies and insights related to maximising revenue through effective business intelligence practices. His session is expected to provide valuable information for hotel managers and industry professionals attending the forum.
Ali Naafiz, Editor of Hotelier Maldives, commented on the inclusion of Mohamed’s presentation in the forum, stating, “The GM Forum continues to bring together experts who can share practical and relevant knowledge. Malik Mohamed’s presentation will offer attendees a chance to gain a deeper understanding of how business intelligence can drive revenue growth.”
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
With Mailk Mohamed joining the lineup of speakers and presenters, the Hotelier Maldives GM Forum 2024 will offer attendees insights into the latest developments in digital payment technologies and their applications in the Maldivian hospitality sector.
John Bevan, CEO of dnata Travel Group, will serve as the keynote speaker at the Hotelier Maldives GM Forum 2024. The event will also feature Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), as a featured speaker. Both leaders are expected to share valuable insights relevant to the Maldivian hospitality industry during the forum.
Business
Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), to speak at Hotelier Maldives GM Forum 2024
Hotelier Maldives has announced that Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), will be a featured speaker at the Hotelier Maldives GM Forum 2024. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
Etienne Ng leads Weixin Pay’s operations across Southeast Asia, where the platform has seen substantial growth. His session at the forum will primarily focus on Chinese travel trends and their spending behaviour. He will also highlight the role of digital payments in enhancing guest experiences and operational efficiency within the hospitality industry.
Ali Naafiz, Editor of Hotelier Maldives, commented on the announcement: “Etienne Ng’s participation at the Hotelier Maldives GM Forum 2024 will offer attendees valuable insights into the growing impact of digital payments in the tourism and hospitality sectors. His experience in managing Weixin Pay’s expansion in Southeast Asia makes him a key voice in discussions about the future of payment solutions in the industry.”
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
With Etienne Ng joining the lineup of speakers, the Hotelier Maldives GM Forum 2024 will offer attendees insights into the latest developments in digital payment technologies and their applications in the Maldivian hospitality sector.
John Bevan, CEO of dnata Travel Group, will be the keynote speaker at the event. Hotelier Maldives will soon announce additional speakers, presenters, and panel discussions, further shaping the forum’s agenda.
Business
John Bevan, CEO of dnata Travel Group, announced as Keynote Speaker for Hotelier Maldives GM Forum 2024
The Hotelier Maldives GM Forum 2024 is set to welcome John Bevan, CEO of dnata Travel Group, as the keynote speaker. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
John oversees 30 travel brands in various sectors across 20+ countries. He joined dnata in November 2017 as CEO B2B Europe after serving as COO of Spafinder Wellness in Miami. In May 2018, his role at dnata expanded to include all B2B and B2C trading brands within the UK.
John, who has held several non-executive director posts in travel, as well as served on the board of both the UK’s Institute of Travel & Tourism and Association of British Travel Agents, will share his insights on the evolving landscape of global travel and its implications for the Maldives’ hospitality sector. His keynote address is highly anticipated, given his leadership role at dnata Travel Group, a global powerhouse in travel services.
“We are thrilled to have John Bevan as our keynote speaker this year. His vast experience and forward-thinking approach will provide invaluable perspectives to our attendees. The GM Forum is a platform for knowledge exchange and innovation, and having a leader of John’s caliber underscores our commitment to excellence,” Ali Naafiz, Editor of Hotelier Maldives, said.
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
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