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London restaurants fret as going out goes out of style

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LONDON (Reuters) – Restaurants might have reopened, but the owner of Etta’s Seafood Kitchen in London’s Brixton Village market fears the prolonged COVID-19 lockdown may have changed customer behaviour for good.

Trepidation among consumers in England since the hospitality sector reopened on July 4 has seen many owners wonder whether they will go out of business before the punters come back.

“I think people’s habits have changed. I think a lot of people as well are cooking more at home. And I just think, you know, everyone is still a little bit scared because I don’t know exactly what’s going to happen,” Etta Burrell, owner of the seafood kitchen, told Reuters.

“It’s quite affecting us at the moment. It’s worrying, put it that way.”

Brixton Village is usually bustling with people eating out, especially at the weekend. But with social distancing restricting customer numbers at peak times, business owners need to fill more tables earlier in the week.

And there is little sign of that happening, despite the exhortations of Prime Minister Boris Johnson for people to get out, spend, and “enjoy summer safely”.

It is too early for much data on footfall in restaurants and bars since they were allowed to reopen.

The latest weekly British Retail Consortium bulletin, which captures July 4 but no later, shows UK footfall posted the smallest week-on-week rise for any day that week when lockdown was eased.

Burrell said she had 30% of the customers at the weekend, compared to the same time last year, but just 7% of the business on a Tuesday night.

It is perhaps unsurprising that consumers are cautious. A poll by Opinium on the day restrictions were lifted showed 52% of people believed pubs, bars and restaurants were reopening too soon. Only 24% thought it was the right time.

Overcapacity

The casual dining sector had been suffering from overcapacity even before the pandemic shuttered businesses and slashed footfall in London’s busiest work districts.

High-street fixtures like Carluccios and the owner of Bella Italia and Cafe Rouge have entered administration since the pandemic began.

In a bid to get more people through restaurant doors at off-peak times, the government has launched a $625-million “Eat out to help out” discount scheme, offering half-priced meals from Monday to Wednesday in August.

On Wednesday, a cut to sales tax to 5% from 20% for eat-in or hot takeaway food from restaurants, cafes and pubs also came into effect.

Brian Danclair, owner of Caribbean restaurant Fish, Wings and Tings, said while it was empty on a quiet Tuesday night after the excitement of the first week of reopening, he was confident government measures would help customers come back.

“We’re going to sign up for it because I think it’s a really good initiative,” he said of the discount scheme. “And that should help bring the consumers’ confidence back.”

Office for National Statistics data on Thursday showed fewer British workers lost their jobs in June and there were other signs that the hit to the labour market had eased off since the onset of the coronavirus crisis, but economists said unemployment remained on course to jump.

Reporting and photo: Reuters

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Maldives celebrates arrival of 2024’s 1 millionth tourist

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Maldives on Thursday welcomed the one millionth tourist to visit this year.

The one millionth tourist is a Thai named Sutapa Amonwivat, who arrived from Singapore with her husband and two children. This is her second visit to Maldives.

Maldives Marketing and Public Relations Corporation (MMPRC) and the Ministry of Tourism gave a warm welcome to Sutapa at the Velana International Airport (VIA) Thursday afternoon. She was welcomed at the VIA by tourism minister Ibrahim Faisal, MMPRC Managing Director Ibrahim Shiury and senior officials of various relevant agencies.

After welcoming her with traditional offerings, she was presented with various gifts by the ministry, MMPRC, customs, immigration, Maldives Association of Travel Agents and Tour Operators (MATATO) and Trans Maldivian Airways (TMA).

Maldives reached one million tourists in June, three weeks earlier than last year. The number of tourists reached one million on July 16, 2023.

Maldives expects to reach 2 million tourists this year.

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New air route connects Chongqing to Maldives

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Chongqing Airlines on Monday began its inaugural flights to Maldives.

The Chongqing-Male route, scheduled three times a week, is expected to strengthen the bonds between China and the Maldives, opening up exciting new opportunities for tourism and cultural exchange.

The inaugural flight was welcomed upon its arrival at Velana International Airport (VIA) in Maldives, where local officials and tourism representatives expressed their enthusiasm for this new development.

“We warmly welcome our friends from China to our beautiful islands. This new connection strengthens our bonds and opens up new opportunities for tourism,” the tourism ministry said on X.

Maldives currently welcomes four airlines from China, including China Eastern, Beijing Capital Airlines, Xiamen Airlines.

In January, Maldives government urged tourism stakeholders in both Maldives and China to ramp up efforts to restore China’s position as the primary source market for Maldives tourism, a status held before the onset of Covid-19.

China, being the largest source market for Maldives tourism before the pandemic, saw a resumption of tourist arrivals from January 2023 after a three-year hiatus due to the pandemic. In 2023, the Maldives welcomed 187,118 Chinese tourists, marking a significant recovery in numbers. This year, the Maldives has welcomed the most number of tourists from China, with over 107,940 or 11.5 percent of total arrivals by June 12. 

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CROSSROADS Maldives Introduces Weixin Pay at resorts for seamless guest experience

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CROSSROADS Maldives has introduced WeChat Pay, widely known as Weixin Pay in China, across its world-class resorts, SAii Lagoon Maldives, Curio Collection by Hilton, and Hard Rock Hotel Maldives. This payment option is made available to enhance the convenience and overall experience for guests from China, making their stay in the Maldives more enjoyable and hassle-free.

Understanding the needs of the diverse guests, CROSSROADS Maldives has integrated WeChat Pay into operations, allowing guests from China to easily and securely conduct transactions using a payment method familiar to them. The introduction of WeChat Pay is a testament to CROSSROADS Maldives’ dedication to enhancing guest satisfaction by offering exceptional experiences at every turn. What is also expected through this initiative is that the guests could benefit from better foreign exchange rates, translating to better savings on their expenditures during their stay.

The option is available for guests in-house conveniently at both resorts as well as across the Marina at CROSSROADS Maldives where a wider variety of unparalleled dining and retail experiences are available for all guests. The day visitors from China will also therefore equally benefit from this new introduction at the Maldives’ premier multi-island integrated leisure destination.

SAii Lagoon Maldives, Curio Collection by Hilton, is a vibrant tropical escape that offers unique and locally inspired experiences. The resort features spacious rooms and villas, a variety of dining options, and an array of recreational activities designed to cater to the desires of modern travellers. Guests can escape to the island’s SAiisational natural beauty, enjoy water sports, and indulge in spa treatments, all while relishing the personalised service that defines Hilton’s Curio Collection.

Hard Rock Hotel Maldives brings the iconic Hard Rock spirit to the tranquil shores of the Maldives. This family-friendly resort offers a perfect blend of relaxation and entertainment, featuring music-inspired experiences, live performances, and the brand’s signature amenities. With luxurious accommodations, diverse dining options, and a plethora of activities for all ages, Hard Rock Hotel Maldives ensures an unforgettable holiday experience for every guest.

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