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Emirates offers travellers free global cover for Covid-19 expenses

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Emirates customers can now travel with confidence and without any worries of unexpected costs due to the coronavirus pandemic!

The airline will cover medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days, should they be diagnosed with Covid-19 during their travel, while they are away from home.

This cover is provided by the airline, free of cost to its customers.

“Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel,” Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive, was quoted in a statement, as saying.

“We know people are yearning to fly as borders around the world gradually reopen, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”

First in the world

This cover for Covid-19 related medical expenses and quarantine costs is offered by Emirates free of cost to its customers regardless of class of travel or destination.

This cover is immediately effective for customers flying on Emirates until October 31 (first flight to be completed on or before October 31). It is valid for 31 days from the moment they fly the first sector of their journey.

This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates.

Any impacted customer who has been diagnosed with Covid-19 during their travel simply has to contact a dedicated hotline to avail of assistance and cover.

“Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility,” Al Maktoum said.

“We are now taking it to the next level, by being the first in the industry to offer our customers free global cover for Covid-19 medical expenses and quarantine costs should they incur these costs during their travel. It is an investment on our part, but we are putting our customers first, and we believe they will welcome this initiative.”

Flexibility and assurance

With the gradual reopening of borders over the summer, Emirates has revised its booking policies to offer customers more flexibility and confidence to plan their travel.

Customers whose travel plans are disrupted by Covid-19 related flight or travel restrictions, can simply hold on to their ticket, which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases; or request refunds via an online form on Emirates’ website or via their travel booking agent.

Emirates currently serves over 60 destinations in its network, facilitating travel between the Americas, Europe, Africa, the Middle East and the Asia Pacific through a convenient connection in Dubai for customers across the world.

Customers from Emirates’ network can now travel to Dubai as the city has reopened for business and leisure visitors with new air travel protocols that safeguard the health and safety of visitors and communities.

Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air. These include the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.

Maldives service increased

The Dubai-based airline said Wednesday it would increase its services to the Maldives from the current five a week, to six times a week from August 4 to meet customer demand.

Emirates, which runs the world’s biggest airline by international traffic, resumed services to the Maldives on July 16 after a three-month hiatus in the wake of border closures by the Maldivian authorities to control the coronavirus outbreak.

The Maldives reopened its borders on July 15.

According to guidelines released by the Maldives tourism ministry, resorts and hotels on uninhabited islands as well as liveaboard vessels are now allowed to host tourists (please see a rolling list of resort reopenings here).

Guesthouses and hotels located on inhabited islands will be allowed to reopen on August 1. Passengers on cruise ships and yachts will be barred from disembarking at inhabited islands until then.

Thirty-day free on-arrival visa will be issued to all tourists with a confirmed booking for a stay at any registered tourist facility in the country. The entire holiday has to be booked at a single facility except for transit arrangements.

There will be no mandatory quarantine or testing on arrival. Tourists will only have to complete an online health declaration form.

But visitors with symptoms of the Covid-19 respiratory disease caused by the novel coronavirus or those travelling with someone who has similar symptoms will be tested at their expense.

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Kandooma Maldives unveils ‘Pirates’ Festive Adventure’ for Christmas and New Year

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Kandooma Maldives has announced its Christmas and New Year programme, titled Pirates’ Festive Adventure, featuring festive dining, family activities, marine excursions, live entertainment and wellness experiences.

The programme will run from 22 December 2026 to 7 January 2027, offering a range of activities and celebrations for guests staying at the resort in South Malé Atoll.

The festive programme forms part of Kandooma Maldives’ experience-led all-inclusive offering, which combines dining, recreational activities and marine experiences.

The resort provides round-the-clock dining at Kandooma Café, with meals and snacks available to accommodate international arrival and departure schedules. Eligible certified divers staying for four nights or longer can also participate in daily diving activities as part of the all-inclusive offering.

For families, Kandoo Kids’ Club will organise a series of themed activities throughout the festive period. These will include pirate-themed crafts, treasure-inspired games, creative challenges, festive card-making, gingerbread making and Christmas celebrations.

Younger guests will also have opportunities to participate in Christmas cookie decorating and other seasonal activities, while Santa Claus is scheduled to make an appearance as part of the festivities.

Marine excursions and watersports will feature throughout the programme, with activities including shark snorkelling, shipwreck safaris, turtle-point snorkelling, sunset cruises and night fishing.

Guests will also have opportunities to participate in surfing lessons, guided Jet Ski tours and other watersports activities around the island.

Festive dining will form a central part of the celebrations, with the resort organising a Maldivian-themed buffet dinner accompanied by traditional Bodu Beru drumming and a fire dance performance.

Other dining experiences will include a multi-course Christmas Eve gala dinner, Christmas dining events and special New Year celebrations. The menus will feature a combination of Maldivian cuisine, international dishes and traditional festive offerings.

For guests seeking wellness experiences, Kandooma Spa by COMO Shambhala will offer a range of treatments, including couples’ spa experiences, a three-day wellness programme and recovery treatments designed for surfers.

The festive programme will continue into January with additional activities at Kandoo Kids’ Club, marine excursions and recreational experiences.

The celebrations will conclude on 7 January 2027 with Orthodox Christmas activities for guests observing the occasion.

Andrew Drummond, General Manager of Kandooma Maldives, said the programme was designed to bring together different aspects of the resort’s guest experience during the festive season.

“Festive holidays are about spending meaningful time together, discovering something new and creating memories that last long after the journey home,” he said.

“Our programme brings together the experiences that make an island holiday special, whether that means an ocean adventure, a celebration around the table, time to relax or a little festive magic for the family.”

Located on a private island in South Malé Atoll, Kandooma Maldives offers accommodation, dining, marine activities and recreational facilities for families, couples and groups of friends.

Guests are advised to review the festive programme for activity schedules, package inclusions and advance-booking requirements. Additional charges apply to selected excursions, watersports and spa treatments.

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Awards

Secret Paradise Maldives Co-Founder recognised for regenerative tourism efforts

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Ruth Franklin, Co-Founder of Secret Paradise Maldives, has received the Regenerative Travel Pioneer Award at the 2026 Inspiring Women in Travel Asia (IWTA) Awards, held at the Conrad Bangkok on 14 October 2026.

The IWTA Awards recognise women contributing to environmental, social and regenerative initiatives across Asia’s travel and tourism industry. The Regenerative Travel Pioneer Award honours individuals whose work places local communities, cultural preservation and environmental conservation at the centre of tourism development.

Franklin co-founded Secret Paradise Maldives in 2012, establishing a tourism business focused on providing visitors with experiences beyond traditional resort holidays. The company promotes interactions between travellers, local communities and the natural environment through locally led tourism activities.

Secret Paradise Maldives works with local businesses, non-governmental organisations (NGOs) and community groups to support responsible tourism practices and ensure that a greater share of tourism revenue benefits local communities.

Its activities focus on marine conservation, cultural awareness and creating opportunities for Maldivians to share their knowledge, traditions and way of life with international visitors.

Commenting on the recognition, Franklin acknowledged the contributions of the company’s employees, local partners and community organisations.

“I’m incredibly honoured to receive this recognition. While the award may have my name on it, it represents the collective efforts of the entire Secret Paradise team, our local partners and the many NGOs and community members we work alongside.

“Since establishing Secret Paradise, our aim has always been to demonstrate that travel can be a force for good, creating meaningful experiences for visitors while supporting local livelihoods, celebrating Maldivian culture and helping protect the incredible natural environment we are so fortunate to call home. This award is recognition of everyone’s contribution to that journey,” she said.

The award recognises Franklin’s work in promoting community-based tourism in the Maldives and Secret Paradise Maldives’ efforts to integrate environmental conservation, cultural preservation and local economic participation into its tourism operations.

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Featured

Sun Siyam offers up to 50% off stays across six resorts in Black Friday sale

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Sun Siyam has announced its Black Friday and Cyber Monday 2026 offers across its six resorts in the Maldives and Sri Lanka, featuring discounts of up to 50%, complimentary seaplane transfers and a range of additional benefits for stays extending into 2027.

The promotions cover properties within the group’s Lifestyle, Luxury and Privé Collections, with offers including spa treatments, floating breakfasts, excursions, watersports, dining experiences and family benefits.

Bookings can be made from 1 to 30 November 2026, with stays available until 31 October 2027, subject to resort-specific dates and exclusions.

Lifestyle Collection

Sun Siyam’s Lifestyle Collection comprises Siyam World and Sun Siyam Olhuveli, offering a range of recreational activities, dining options and entertainment experiences.

At Siyam World, guests can receive discounts of up to 50%, alongside the resort’s Premium 24-hour WOW! All-Inclusive meal plan.

Guests booking stays of four nights or more will receive a complimentary floating breakfast and a shared seaplane transfer for one guest. For stays of seven nights or longer, the offer includes complimentary shared seaplane transfers for two guests and USD 200 in resort credit per villa, per stay.

The resort credit can be used for food and beverages, spa treatments, watersports or excursions. Complimentary non-motorised watersports and snorkelling equipment are also included.

At Sun Siyam Olhuveli, guests staying for a minimum of three nights will receive 50% off airport transfers, 30% off dining at à la carte restaurants, 25% off spa treatments, and 20% off watersports and laundry services.

Stays of four nights or more will also include a complimentary combined sunset cruise. Guests booking private pool accommodation for at least four nights will receive a floating breakfast for two adults, while those staying five nights or longer in private pool categories will receive a complimentary 10-minute Jet Ski experience for two adults.

Luxury Collection

Sun Siyam Iru Fushi, located in Noonu Atoll, represents the group’s Luxury Collection, with the Black Friday and Cyber Monday promotion offering discounts and additional resort experiences.

At Sun Siyam Iru Fushi, guests can receive up to 30% off all villa categories. Bookings of four nights or longer will also include a 50% discount on seaplane transfers for up to two adults.

Every booking will include a floating breakfast and a complimentary 15-minute photoshoot with two digital images.

Additional benefits include 50% off a catamaran excursion, 30% off private destination dining and 10% off watersports activities.

Guests booking a 60-minute kayak fishing session will receive an additional 30 minutes, while complimentary non-motorised watersports will also be available.

Privé Collection

The Privé Collection includes Sun Siyam Iru Veli and Sun Siyam Vilu Reef in the Maldives, alongside Sun Siyam Pasikudah on Sri Lanka’s east coast.

At Sun Siyam Iru Veli, guests booking stays of seven nights or more will receive complimentary return seaplane transfers for two people, a 60-minute couples’ spa treatment and two complimentary excursions comprising a local island tour and a guided snorkelling trip.

The offer also includes a 20-minute photoshoot with one complimentary image, a welcome bottle of wine and bed decoration.

Guests booking Cinema by Moonlight before arrival will receive a 25% discount. Complimentary upgrades to the next villa category, early check-in and late check-out will also be offered, subject to availability.

Families travelling with children can benefit from complimentary accommodation and dining for up to two children under 12 sharing with two paying adults. Green Tax and transfer charges will apply.

At Sun Siyam Vilu Reef, guests staying seven nights or longer will receive complimentary return seaplane transfers for two, while those booking four nights or more will receive 50% off return seaplane transfers for two guests.

The promotion includes a complimentary 60-minute couples’ spa treatment, lagoon wine tasting, daily shisha at Nautilus Bar and selected non-motorised watersports.

Guests will also receive a bottle of sparkling wine and a fruit basket upon arrival.

Complimentary upgrades to the next villa category, early check-in and late check-out will be available subject to availability.

Children under 12 can stay and dine free when sharing accommodation with two fully paying adults, with Green Tax and transfer charges applicable.

At Sun Siyam Pasikudah in Sri Lanka, guests will receive a complimentary 30-minute spa experience and a 30-minute kayaking session, alongside one hour of complimentary bicycle use each day.

The promotion also includes 50% off room upgrades, 20% off a champagne dinner at the wine cellar, 15% off couples’ spa treatments and 15% off food and beverages.

Early check-in and late check-out will be available subject to availability.

Across the six properties, selected Black Friday and Cyber Monday offers also include complimentary accommodation and dining for children, with age limits varying by resort. Benefits are available for children under 12 at selected properties and under 16 at Sun Siyam Olhuveli and Sun Siyam Iru Fushi.

Other benefits across selected resorts include complimentary non-motorised watersports and flexible check-in and check-out arrangements, subject to availability.

The Black Friday and Cyber Monday promotions are available for bookings made between 1 and 30 November 2026, for stays until 31 October 2027, depending on the participating resort and applicable conditions.

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