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Twitter calls Trump tweets ‘unsubstantiated’ for the first time

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Twitter labelled two Donald Trump tweets “unsubstantiated” and accused him of making false claims Tuesday, a first for the social network which has long resisted calls to censure the US president over truth-defying posts.

The move drew a furious response from Trump, who used the platform to accuse Twitter of “interfering in the 2020 Presidential Election.”

“Twitter is completely stifling FREE SPEECH, and I, as President, will not allow it to happen!” he tweeted.

The social media giant targeted two tweets the president posted on Tuesday in which he contended without evidence that mail-in voting would lead to fraud and a “Rigged Election.”

Under the tweets, Twitter posted a link which read “Get the facts about mail-in ballots” and which took users to a notice calling the claims “unsubstantiated”, citing reporting by CNN, the Washington Post and other media.

“Trump falsely claimed that mail-in ballots would lead to ‘Rigged Election’,” the notice contended.

“However, fact-checkers say there is no evidence that mail-in ballots are linked to voter fraud.”

Trump aimed the misleading tweets at California, contending falsely that anyone living in the state would be sent ballots when in fact they will only go to registered voters, according to the notice.

The president has long used Twitter as a platform to spread abuse, conspiracy theories, false information and insults to his 80 million followers.

Twitter targeted two tweets the president posted on Tuesday in which he contended without evidence that mail-in voting would lead to fraud and a “Rigged Election”. PHOTO: AFP / –

For years before being elected in 2016, he built his political brand by supporting the “birther” lie that Barack Obama, America’s first black president, was not born in the United States and therefore was not eligible to be president.

And on Tuesday he ignited a storm with an attempted character assassination of MSNBC host Joe Scarborough by spreading the baseless rumor he murdered an aide.

Twitter, perhaps fearing a clash with one of its most influential users, had previously held out against calls to act.

The tweets in question violated a recently expanded Twitter policy, according the San Francisco-based company.

“In serving the public conversation, our goal is to make it easy to find credible information on Twitter and to limit the spread of potentially harmful and misleading content,” head of site integrity Yoel Roth and global public policy director Nick Pickles said when the change was announced.

‘Vicious lie’

Twitter’s decision comes as Trump, already facing US economic calamity and 100,000 deaths from coronavirus as well as sinking reelection polls, received a storm of backlash over his pushing of the Scarborough conspiracy theory.

The entirely evidence-free story claims that Scarborough killed a woman he was having an affair with in 2001, when he was a Republican congressman and she was one of his staffers.

Trump pushed the story over the weekend. On Tuesday, he was at it again, tweeting: “The opening of a Cold Case against Psycho Joe Scarborough”.

“So many unanswered & obvious questions, but I won’t bring them up now! Law enforcement eventually will?” he wrote.

Trump ignited a storm with an attempted character assassination of MSNBC host Joe Scarborough (pictured) by spreading the baseless rumour he murdered an aide. PHOTO: GETTY IMAGES/AFP/File / ROB KIM

The deceased woman, Lori Klausutis, was found by investigators to have died after hitting her head during a fall in Scarborough’s office, triggered by an abnormal heart rhythm.

Scarborough went on to become a prominent media personality, strongly critical of Trump, and is co-host of the Morning Joe show on MSNBC with his wife Mika Brzezinski, whom Trump calls “low I.Q. Crazy Mika.”

Klausutis’ widower, Timothy Klausutis, wrote to Twitter CEO Jack Dorsey, pleading with him to delete Trump’s “vicious lie.”

“I’m asking you to intervene in this instance because the President of the United States has taken something that does not belong to him — the memory of my dead wife and perverted it for perceived political gain,” he wrote in a letter published by The New York Times.

When asked about the letter, Trump told reporters at the White House: “I’m sure ultimately they want to get to the bottom of it and it’s a very serious situation.”

He added: “As you know, there is no statute of limitations.”

Democratic presidential candidate Joe Biden said during a CNN interview on Tuesday that Twitter and other social media platforms should “say it’s not true” when misleading statements are broadcast.

Asked about the fallout from the Scarborough tweets, a Twitter spokesman said “we are deeply sorry about the pain these statements, and the attention they are drawing, are causing the family.”

“We’ve been working to expand existing product features and policies so we can more effectively address things like this going forward, and we hope to have those changes in place shortly.”

Reporting and photo: AFP

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Emirates undertakes largest known fleet retrofit project

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Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.

This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.

The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.

In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.

No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.

Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.

As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.

From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.

Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.

Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.

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Eleanor helps over 30 Maldives hotels elevate guest services

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Eleanor has been named as one of the top 10 concierge software providers globally.

Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.

“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.

“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.

Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”

Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.

“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.

To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.

Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.

Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.

For more information, visit www.eleanorapp.com.

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Emirates’ recruiters scour the world for cabin crew talent with 30 city stops

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Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.

As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.

Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”

“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”

Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.

All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.

Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/

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