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Stories from GM: Amilla Maldives’ journey amid Covid-19

Published

4 years ago

October 11, 2020

By Jason Kruse

Lots of people have been asking me about how we came up with some of the most robust Covid-prevention protocols in the Maldives. Well, I’d like to start by saying there was no playbook for any of this.

Covid-19 caught the world by surprise. We went into a temporary hiatus back in March, but a few guests decided to stay with us in our island quarantine bubble for the next few months. That’s the great thing about having a resort on a private island of its own – we can carefully monitor absolutely everyone who comes in and out, thereby massively reducing risk of transmission. The only people arriving are a controlled number of guests and staff.

Some of our team members went home when the borders reopened in July but myself and many other Islanders have remained on our island this entire time. You might have read about all the things we got up to during lockdown on the Amilla blog, but we decided we had two choices – to sit back and do nothing or to stand up and fight. So, we decided to come up with as many ingenious and inventive ways as possible of enhancing our island with the focus on improving our guest experience, and being more sustainable in our approach.

Everybody got stuck in, it was amazing to see so much spirit! We had spa therapists working in the gardens, butlers building a hen house, we all switched jobs to build and create new things in order to help put us in as strong a position as possible for when we reopened, from creating an organic garden and banana plantation to artwork made from driftwood and aquaponics projects! And during this whole time right up to today, we didn’t even visit any local islands, to avoid any chance of community spread.

When we made the decision to reopen, we carefully considered the government of the Maldives’ guidelines as well as the latest advice from the WHO. We decided we wanted to take our precautions to the next level so that we could assure our guests, our team and our owners that Amilla Maldives will remain Covid-free to the very best of our abilities. But we also needed to ensure we delivered guests that sense of escapism and luxury they so dearly needed (in 2020 more than ever). Not the easiest things to juggle.

We formed a Covid Taskforce with members of the management team who were left on the island, liaised with medical professionals and government officials, recruited a Safety Manager and appointed NSURE to provide hygiene training for all our team members and help establish best practices. Being a Maldivian-owned and managed island, we don’t have the resources of a glitzy global head office. So, we also looked to learn from other resorts and hotels which were developing some good practices and managing risks while reducing the impact on their guests’ experiences.

Armed with all this information and recommendations, we set forth to welcome our guests, offering complimentary PCR tests on arrival for everyone aged over 12 months old, including all team members returning to the island. That’s right, we decided the best form of Covid prevention is testing, testing, testing (at our own cost). This is before the Maldives started requiring all arrivals to the country to have taken a PCR test at home.

Our guests and staff would keep their masks the whole time on whenever they were in communal areas like our restaurants. We took away cutlery and had contactless menus too.

But after a short time, we realised that guests perceived our ‘compromised’ hospitality as compromised service. Obviously, we didn’t want that because everyone comes here for an unparalleled sense of getting away from it all.

We knew during the process we’d have to be adaptable to our guests’ needs (and the constant updates on safety and hygiene requirements), so when the government switched to asking all guests to present a PCR test on arrival in the Maldives we realised if we then also did a complimentary second test on arrival on our island, we could be confident they are very, very unlikely to have Covid-19. That means we could do away with masks once they got the all-clear, because our island is kind of its own quarantine bubble, with everyone coming in and out being tested. We added some extra precautions too, but not many that are visible to guests.

So now, guests arriving at Amilla Maldives are welcomed to their Villa or Residence, then our trained team member or Resort Doctor does a quick PCR test. The samples are packed in special transport containers and sent by seaplane to Male (our capital) to be processed.

While awaiting the test results, guests are free to use most the resort facilities with some basic social distancing protocols in place. Until we receive the results, our guests and the restaurant staff wear masks, they use just one of our restaurants and we give them a separate team of housekeepers and ‘katheebs’ (butlers) who live and work in a ‘quarantine bubble’, separate from the other team members.

That’s just to make sure that if in the worst-case scenario a guest tests positive, it can be contained quickly as they are in a separate ‘bubble’ to the majority of people on the island. We also use enhanced disinfecting protocols.

It’s worth mentioning at this point that since transmission is much worse in high population density areas, a lot of people are reassured by the fact Amilla is one of the country’s largest islands with 23.5 hectares of space (most of it is undeveloped beautiful jungle) and only a selected number of Villas and Residences (which have a great deal of space between them and extensive private indoor and outdoor facilities – in fact, they amongst the largest Villas in the Maldives). So, these factors also help a lot with risk reduction and reassurance.

The PCR results come back fast and as soon as our guests receive their negative results, they are no longer required to wear masks and can roam the entire island. (Bear in mind this is their second PCR test as the Maldives government requires everyone flying to the Maldives to present a negative PCR test on arrival, taken a maximum of 72 hours before flying).

This facilitates a rare situation whereby our guests can holiday with a sense of pre-Covid ‘normality’, while being reassured by the knowledge everyone on the island has been tested twice. Plus, the abundance of space and fresh air combined with our robust hygiene protocols help make Amilla Maldives even safer.

We are proud to have a thought out Covid-prevention protocol that does not compromise on our guest experience, and so far, remain extremely successful in keeping Covid-19 from coming ashore to Our Island Home, Amilla Fushi.

Note: Jason Kruse is the General Manager at Amilla Maldives Resort and Residences.

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Centara Grand Lagoon Maldives announces grand opening

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2 weeks ago

March 20, 2025

m@ldives

Centara Hotels & Resorts, Thailand’s leading hotel operator, is preparing for the launch of Centara Grand Lagoon Maldives, a serene island retreat set to open on April 1st. To commemorate the opening, the resort is offering an exclusive introductory promotion, allowing guests to enjoy a luxurious escape with a range of benefits. The special offer includes Stay 4, Pay 3 and Stay 7, Pay 5 packages, along with exceptional upgrades available for a limited time.

Centara Grand Lagoon Maldives is the final addition to Centara’s collection of four distinctive properties in the Maldives, each tailored to different traveller preferences. The resort features 142 elegantly designed beachfront and overwater accommodations that harmonise with the surrounding natural beauty. This private island sanctuary seamlessly merges Thai-inspired hospitality with Maldivian charm, offering world-class dining across multiple restaurants and bars, as well as revitalising wellness experiences at the Spa Cenvaree Retreat.

The opening of this property also marks the completion of The Atollia by Centara Hotels & Resorts, a visionary project that aims to redefine experiential travel in the Maldives. As part of this exclusive multi-island destination, Centara Grand Lagoon Maldives offers refined tranquility combined with immersive experiences. Guests staying at the resort also have access to the exciting water attractions and vibrant amenities of the neighbouring Centara Mirage Lagoon Maldives.

Andrew Jansson, Cluster General Manager of Centara Grand Lagoon Maldives & Centara Mirage Lagoon Maldives, expressed enthusiasm about the upcoming opening, stating, “From our picturesque beachfront and overwater villas to our exquisite dining and holistic wellness journeys, our team has worked tirelessly to ensure every aspect of this magnificent property exceeds expectations. We look forward to offering travellers a truly distinctive experience that captures the essence of both Centara’s signature warm hospitality and the beauty of this Maldivian paradise.”

To celebrate the grand opening, Centara Hotels & Resorts is inviting guests to take advantage of the Grand Island Indulgence: Exclusive Introductory Offer. Bookings made before June 30th, 2025, for stays between April 1st and October 15th, 2025, will qualify for the Stay 4, Pay 3 or Stay 7, Pay 5 packages. The offer also includes meal plan upgrades, complimentary sparkling wine and couples’ massages, exclusive access to The Club, a choice of an ocean excursion, and additional perks for CentaraThe1 members.

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Embrace Maldives’ hidden summer with Cinnamon Hotels & Resorts

Published

2 weeks ago

March 20, 2025

m@ldives

Beyond the well-known winter appeal of the Maldives lies an underrated gem—summer. From May to October, the islands transform into a sanctuary of intimate escapes, breathtaking marine encounters, and uninterrupted tranquillity, offering a side of the Maldives that remains one of travel’s best-kept secrets. This year, Cinnamon Hotels & Resorts invites travellers to rediscover summer in the Maldives through curated experiences across its four island resorts, each tailored to romance, diving, adventure, and relaxation.

Cinnamon Hakuraa Huraa Maldives provides an ideal setting for couples seeking a romantic summer retreat. Overwater bungalows offer a tranquil atmosphere, where the gentle lapping of waves sets a soothing rhythm for the days ahead. For those desiring an exclusive adults-only escape, Platinum Island offers elevated privacy and sophistication, creating the perfect environment for seclusion. As the sun sets, private sandbank dinners and candlelit beachside feasts transform ordinary moments into unforgettable memories.

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Cinnamon Dhonveli Maldives serves as the ultimate summer playground for thrill-seekers, where the ocean’s energy meets endless opportunities for adventure. Home to the world-renowned surf break, Pasta Point, the island attracts seasoned surfers eager to ride its perfectly peeling waves. Beyond surfing, the resort offers an array of exhilarating water sports, including jet skiing, wakeboarding, paddleboarding, and windsurfing, ensuring every adrenaline-seeker finds an activity suited to their passion. Whether carving through the waves or speeding across crystal-clear waters, Cinnamon Dhonveli Maldives encapsulates the thrill of ocean adventure.

Cinnamon Velifushi Maldives redefines summer living, blending stylish beachfront retreats with effortless indulgence. Days unfold at a leisurely pace, with sun-drenched afternoons by the infinity pool, gourmet dining that highlights the flavours of the sea, revitalising spa treatments, and sunrise yoga sessions designed to awaken the senses. Whether savouring exquisitely crafted dishes, indulging in personalised wellness experiences, or simply embracing the island’s serenity, Velifushi offers an escape where time slows down, allowing guests to immerse themselves in the art of island living.

Far from the winter crowds, summer in the Maldives reveals a season of untold beauty, where the rhythm of the waves sets the pace for unforgettable experiences. Whether diving into vibrant marine ecosystems, embracing barefoot luxury, or savoring moments of pure tranquillity, Cinnamon Hotels & Resorts Maldives welcomes travellers to uncover one of the islands’ best-kept secrets

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Michelin magic in Maldives: Chef Wassim Hallal’s spring residency at Soneva Fushi

Published

2 weeks ago

March 18, 2025

m@ldives

Danish chef Wassim Hallal will be hosting an exclusive residency at Soneva Fushi’s Flying Sauces from March 17 to May 12, 2025, bringing his two-Michelin-starred restaurant, Frederikshøj, to the world’s first fine dining zipline experience. As spring unfolds in the Maldives, guests will have the opportunity to soar along a 200-meter zipline route to reach an elevated dining platform, where breathtaking views, intuitive service, and Hallal’s masterful culinary creations await.

A pioneer of modern Nordic cuisine, Hallal’s passion for gastronomy has driven him to redefine fine dining in Denmark. His culinary journey began at a young age, leading him to refine his craft in some of Europe’s most prestigious kitchens. Under his leadership, Frederikshøj in Aarhus has earned two Michelin stars, recognized for its innovative approach, precision, and use of the finest seasonal ingredients.

During his highly anticipated spring residency at Soneva Fushi, Hallal will bring the essence of Frederikshøj to the Maldives, offering an unforgettable tasting experience that merges contemporary Nordic techniques with the island’s exceptional organic produce. His culinary philosophy pays tribute to the natural world, shaped by his environment and the evolving landscape of modern gastronomy. His style masterfully balances the refinement of French haute cuisine with the boundary-pushing creativity of New Nordic cooking, infused with global influences that drive his innovation.

At Frederikshøj, his commitment to excellence is evident in the meticulous selection of the finest local ingredients. A true culinary craftsman, he embraces experimentation, constantly redefining flavour, texture, and technique to create dishes that leave a lasting impression. Each plate serves as a canvas—an expression of creativity, refinement, and evolution—always seeking to push the boundaries of what is possible.

While in the Maldives, Hallal and his team will seamlessly blend Frederikshøj’s distinctive culinary ethos with Soneva Fushi’s organic seasonal produce, crafting a two-Michelin-starred dining experience designed to surprise, delight, and linger in the memories of guests long after the final course.