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Stories from GM: Amilla Maldives’ journey amid Covid-19

Published

5 years ago

October 11, 2020

By Jason Kruse

Lots of people have been asking me about how we came up with some of the most robust Covid-prevention protocols in the Maldives. Well, I’d like to start by saying there was no playbook for any of this.

Covid-19 caught the world by surprise. We went into a temporary hiatus back in March, but a few guests decided to stay with us in our island quarantine bubble for the next few months. That’s the great thing about having a resort on a private island of its own – we can carefully monitor absolutely everyone who comes in and out, thereby massively reducing risk of transmission. The only people arriving are a controlled number of guests and staff.

Some of our team members went home when the borders reopened in July but myself and many other Islanders have remained on our island this entire time. You might have read about all the things we got up to during lockdown on the Amilla blog, but we decided we had two choices – to sit back and do nothing or to stand up and fight. So, we decided to come up with as many ingenious and inventive ways as possible of enhancing our island with the focus on improving our guest experience, and being more sustainable in our approach.

Everybody got stuck in, it was amazing to see so much spirit! We had spa therapists working in the gardens, butlers building a hen house, we all switched jobs to build and create new things in order to help put us in as strong a position as possible for when we reopened, from creating an organic garden and banana plantation to artwork made from driftwood and aquaponics projects! And during this whole time right up to today, we didn’t even visit any local islands, to avoid any chance of community spread.

When we made the decision to reopen, we carefully considered the government of the Maldives’ guidelines as well as the latest advice from the WHO. We decided we wanted to take our precautions to the next level so that we could assure our guests, our team and our owners that Amilla Maldives will remain Covid-free to the very best of our abilities. But we also needed to ensure we delivered guests that sense of escapism and luxury they so dearly needed (in 2020 more than ever). Not the easiest things to juggle.

We formed a Covid Taskforce with members of the management team who were left on the island, liaised with medical professionals and government officials, recruited a Safety Manager and appointed NSURE to provide hygiene training for all our team members and help establish best practices. Being a Maldivian-owned and managed island, we don’t have the resources of a glitzy global head office. So, we also looked to learn from other resorts and hotels which were developing some good practices and managing risks while reducing the impact on their guests’ experiences.

Armed with all this information and recommendations, we set forth to welcome our guests, offering complimentary PCR tests on arrival for everyone aged over 12 months old, including all team members returning to the island. That’s right, we decided the best form of Covid prevention is testing, testing, testing (at our own cost). This is before the Maldives started requiring all arrivals to the country to have taken a PCR test at home.

Our guests and staff would keep their masks the whole time on whenever they were in communal areas like our restaurants. We took away cutlery and had contactless menus too.

But after a short time, we realised that guests perceived our ‘compromised’ hospitality as compromised service. Obviously, we didn’t want that because everyone comes here for an unparalleled sense of getting away from it all.

We knew during the process we’d have to be adaptable to our guests’ needs (and the constant updates on safety and hygiene requirements), so when the government switched to asking all guests to present a PCR test on arrival in the Maldives we realised if we then also did a complimentary second test on arrival on our island, we could be confident they are very, very unlikely to have Covid-19. That means we could do away with masks once they got the all-clear, because our island is kind of its own quarantine bubble, with everyone coming in and out being tested. We added some extra precautions too, but not many that are visible to guests.

So now, guests arriving at Amilla Maldives are welcomed to their Villa or Residence, then our trained team member or Resort Doctor does a quick PCR test. The samples are packed in special transport containers and sent by seaplane to Male (our capital) to be processed.

While awaiting the test results, guests are free to use most the resort facilities with some basic social distancing protocols in place. Until we receive the results, our guests and the restaurant staff wear masks, they use just one of our restaurants and we give them a separate team of housekeepers and ‘katheebs’ (butlers) who live and work in a ‘quarantine bubble’, separate from the other team members.

That’s just to make sure that if in the worst-case scenario a guest tests positive, it can be contained quickly as they are in a separate ‘bubble’ to the majority of people on the island. We also use enhanced disinfecting protocols.

It’s worth mentioning at this point that since transmission is much worse in high population density areas, a lot of people are reassured by the fact Amilla is one of the country’s largest islands with 23.5 hectares of space (most of it is undeveloped beautiful jungle) and only a selected number of Villas and Residences (which have a great deal of space between them and extensive private indoor and outdoor facilities – in fact, they amongst the largest Villas in the Maldives). So, these factors also help a lot with risk reduction and reassurance.

The PCR results come back fast and as soon as our guests receive their negative results, they are no longer required to wear masks and can roam the entire island. (Bear in mind this is their second PCR test as the Maldives government requires everyone flying to the Maldives to present a negative PCR test on arrival, taken a maximum of 72 hours before flying).

This facilitates a rare situation whereby our guests can holiday with a sense of pre-Covid ‘normality’, while being reassured by the knowledge everyone on the island has been tested twice. Plus, the abundance of space and fresh air combined with our robust hygiene protocols help make Amilla Maldives even safer.

We are proud to have a thought out Covid-prevention protocol that does not compromise on our guest experience, and so far, remain extremely successful in keeping Covid-19 from coming ashore to Our Island Home, Amilla Fushi.

Note: Jason Kruse is the General Manager at Amilla Maldives Resort and Residences.

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BABOR makes Maldives debut at JW Marriott Kaafu Atoll Island Resort

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2 weeks ago

April 10, 2025

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JW Marriott Kaafu Atoll Island Resort has announced an exclusive partnership with BABOR, the internationally acclaimed German skincare brand, marking a new chapter in luxury wellness in the Maldives. This collaboration introduces BABOR’s high-performance skincare treatments to the Overwater Spa by JW, offering guests a fusion of advanced formulations and tranquil island experiences.

According to Srikanth Devarapalli, General Manager of JW Marriott Kaafu Atoll Island Resort, the partnership reflects the resort’s dedication to mindful living, sustainability, and holistic well-being. “Together, we are redefining wellness with transformative treatments at Spa by JW, that harmonise precision skincare with the serene beauty of the Maldives,” Devarapalli noted.

As a first for the country, the resort will offer BABOR’s signature treatments, including the prestigious SeaCreation line. This anti-aging collection utilises marine-based biotechnology and potent oceanic ingredients to revitalise the skin and restore its radiance.

The exclusive Ocean Bliss treatment, crafted specifically for the Overwater Spa by JW, blends BABOR’s SeaCreation products with soothing elements inspired by the surrounding ocean. This luxurious ritual promises visible skincare results and deep relaxation, set within the spa’s four overwater villas, which house six treatment rooms designed to enhance the sensory connection with the Maldivian seascape.

Located in Kaafu Atoll’s largest lagoon and only 15 minutes by boat from Velana International Airport, the JW Marriott Kaafu Atoll Island Resort offers a harmonious blend of luxury and nature. The resort features 80 private pool villas—including 47 overwater pool villas—that merge traditional island design with contemporary elegance. Guests can explore five distinct dining venues and two bars, each showcasing ingredients sourced from the resort’s own JW Garden.

For BABOR, this partnership marks an important step in its global expansion, solidifying its presence in the luxury wellness market and extending its award-winning skincare offerings to one of the world’s most stunning destinations.

Tim Waller, Co-CEO of BABOR BEAUTY GROUP, highlighted the significance of this collaboration: “In today’s fast-paced world, true luxury lies in moments of tranquility and self-care. Our partnership with JW Marriott Kaafu Atoll Island Resort allows us to craft those moments, offering guests a skincare experience that is as indulgent as it is results-driven.”

With a shared commitment to excellence, JW Marriott Kaafu Atoll Island Resort and BABOR now invite travellers to embark on a wellness journey where cutting-edge skincare and the pristine beauty of the Maldives come together in perfect harmony.

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Explore Maldives with Marriott’s family fun summer offer

Published

2 weeks ago

April 10, 2025

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With its postcard-perfect scenery and tranquil seclusion, the Maldives has long been a dream destination. Today, it’s also becoming a premier getaway for families, where multigenerational travel and immersive experiences take centre stage. Whether stargazing from a hammock by the shore or diving into coral-fringed lagoons, the islands offer a harmonious blend of peace and adventure—creating meaningful moments for travellers of every age.

This summer is all about togetherness, whether with family, grandparents, or lifelong friends. Marriott Bonvoy’s exclusive private island resorts across the Maldives welcome guests with the new Family Fun Summer offer. Each resort is easily accessible by speedboat or seaplane and includes a complimentary Full Board upgrade, free stays and meals for children under 12, and activities such as snorkelling, paddle-boarding, and kayaking. Curated family adventures add to the appeal, with the offer bookable until June 15, 2025, for travel through December 20, 2025 (minimum four-night stay required).

The Ritz-Carlton Maldives, Fari Islands invites families to reconnect through refined service, striking architecture, and enriching activities. The Ritz Kids program, part of Jean-Michel Cousteau’s Ambassadors of the Environment, engages children in marine conservation and cultural immersion. Complimentary Coral Garden Snorkelling and nature-inspired activities unfold alongside beach fun and tennis sessions. The resort offers spacious beach and overwater villas, with larger groups enjoying The Ritz-Carlton Estate—complete with a private chef, infinity pool, and dedicated Aris Meeha butler.

JW Marriott Kaafu Atoll Island Resort sits in Kaafu Atoll’s largest lagoon, blending Maldivian tradition with stylish luxury. The Family by JW™ Kids’ Club provides a large indoor-outdoor playground with water features, reading spaces, and nap areas. Complimentary water-sports, marine life encounters, and a Maldivian cooking class offer rich experiences. Families may opt for the Ocean Residence, which includes a spa room, gym, and a waterslide into the lagoon.

Sheraton Maldives Full Moon Resort & Spa, located on Furanafushi Island, offers rustic-chic villas and heartfelt island experiences. The ‘Side by Side’ program includes beach picnics, cooking classes, and nature walks, while kids enjoy the Sheraton Adventure Club. The Family Fun Summer offer includes complimentary speedboat transfers, dining credits, spa discounts, and cultural experiences such as coral planting through ‘Adopt a Coral’.

The St. Regis Maldives Vommuli Resort, set on a remote island in Dhaalu Atoll, is designed for luxurious family escapes. Multi-bedroom villas offer privacy and panoramic ocean views. Guests enjoy curated experiences including private yacht trips, snorkeling, and trampoline classes. Children receive personalized welcomes and can explore the Children’s Club or socialize in the teen lounge. The Family Fun Summer package includes Champagne on arrival and a Sunset Dolphin Cruise.

JW Marriott Maldives Resort & Spa on Vagaru Island, Shaviyani Atoll, is ideal for multigenerational families. Beach and overwater villas include private pools and Thakuru butlers. Children explore over 100 weekly activities at the expansive Little Griffins Kids’ Club. Adults unwind at Spa by JW or savor farm-to-table cuisine. The family package features floating breakfasts, beachfront dinners, professional photography, and exclusive dining offers.

W Maldives, located on a heart-shaped island in North Ari Atoll, brings bold energy to the tropics. A recent renovation introduced the Splinterworks Vertex—Maldives’ first sculptural water slide. The redesigned villas, dynamic dining, and the WET Deck with vibrant nightlife offer a balance of fun and relaxation. Guests also enjoy a Sunset Dolphin Cruise and access to the stunning house reef at DOWN UNDER.

The Westin Maldives Miriandhoo Resort in Baa Atoll, the country’s first UNESCO Biosphere Reserve, offers a wellness-focused family retreat. Guests sleep soundly with Westin’s signature Heavenly® Beds and Sleep Well amenities. Kids benefit from the Savvy Sleep program, while the whole family can join yoga classes or recharge with WestinWORKOUT® activities. The summer offer includes painting sessions, dolphin cruises, photo shoots, and beach games.

Le Méridien Maldives Resort & Spa on Thilamaafushi Island, Lhaviyani Atoll, is a stylish, eco-conscious retreat inspired by the French Riviera. Families enjoy creative workshops, conservation projects, and lively events like pool parties, trivia nights, and stargazing. The Family Fun Summer package offers paddleboarding, snorkeling, padel matches, karaoke, and dolphin cruises—all set against serene turquoise waters and a thriving house reef.

Marriott Bonvoy members can earn and redeem points for their stays and experiences at these luxurious family-friendly resorts. Booking a multi-bedroom villa includes an added bonus of 25,000 points—making each family journey even more rewarding.

Featured

Experience Songkran like never before at Machchafushi Island Resort & Spa Maldives

Published

2 weeks ago

April 10, 2025

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Renowned for its exceptional Thai hospitality and authentic Maldivian experiences, Machchafushi Island Resort & Spa Maldives, The Centara Collection, stands out as a premier destination for all occasions. Surrounded by turquoise blue waters and pristine white beaches, this tropical paradise invites guests to partake in a vibrant celebration of Songkran, the Thai New Year, on April 13th. The festivities include a traditional parade, thrilling activities, and a lavish dinner buffet under the stars, all complemented by signature island adventures.

Located in the heart of the Indian Ocean, the resort features 112 spacious beachfront and overwater villas, each just steps from a lively house reef waiting to be explored. Guests can enjoy a range of culinary experiences across the island, from authentic Thai cuisine at Suan Bua, to Italian dishes at Mare Azzurro, and international favourites at Reef. As an all-inclusive retreat, the resort caters to every type of traveller—whether couples seeking romance or families in search of discovery and fun-filled days.

On April 13th, the Songkran celebrations begin with a colourful parade featuring performers dressed in traditional Thai attire. Guests can then head to Water Sport Beach for an exciting array of traditional Thai games, such as Wing Sam Ka (three-legged race), Chuk Kra Yoa (tug of war), and Yeab Look Pong (bomb balloon), where participants tie balloons around their ankles and try to pop those of their opponents.

As the sun sets and the stars emerge, guests are treated to a sumptuous buffet-style dinner celebrating Songkran. Live cooking stations serve favourites like authentic pad Thai, sticky rice, and flavourful clay pot dishes. Grilled meats and fresh seafood are served alongside Thai-inspired desserts such as Kanom Tuay (steamed coconut custard) and Kluay Tab (grilled banana with honey caramel). With toes in the sand and the soothing sound of waves nearby, it offers the perfect atmosphere to gather with loved ones and savour the festivities.

In addition to the Songkran celebrations, April presents ideal diving conditions for those eager to explore the house reef. With crystal-clear visibility of over 30 metres, divers can encounter a fascinating shipwreck, vibrant coral formations, and marine life including nurse sharks, white tips, black tips, lemon sharks, leopard sharks, and rays. The resort’s dive centre provides all necessary equipment and expert guidance to ensure both an unforgettable and environmentally conscious underwater adventure.

This April 13th, Machchafushi Island Resort & Spa Maldives, The Centara Collection, offers guests an immersive blend of Thai culture and Maldivian charm. With rich cultural moments, thrilling island activities, and unforgettable culinary delights, Songkran at the resort promises a celebration to remember.