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New Sun Siyam Cares programme strives to offer safe, healthy Maldives holidays
Sun Siyam Resorts has launched a new health and safety programme ahead of the reopening of its resorts over the next three months.
The Sun Siyam Cares programme is based on guidance from the World Health Organisation and national authorities, and is designed to offer guests a minimal contact experience.
The programme is implemented with the utmost safety, health and wellbeing in mind, to ensure an environment that is safe and healthy for both staff and guests.
“Today we are faced with one of the biggest challenges, as a company, as an industry, but most of all as individuals. More than ever, today we realise what is most important; wellbeing,” an announcement read.
“We sincerely wish you good health and safety. We hope you and your family are keeping well during this unprecedented time. Our journey would not have been worthwhile without your loyalty and support. We thank you for being our family and friends.”
Front desk operation
To ensure a smooth and seamless check-in and departure, all resort teams have been trained to deliver a high standard of service with minimal physical contact.
All guests will be required to check-in online through the Sun Siyam Resorts website for a contactless check-in.
Guests will receive a temperature check upon arrival and randomly throughout their stay. The resort teams have been trained to identify any guests with respiratory symptoms.
Floor markers for safe distancing at front desk and all major outlets will be placed.
Resort teams will provide guests with safety amenities such as masks, gloves and sanitisers upon request.
Restaurants and dining
All restaurants and bars will have social distancing measures in place, with tables at least 1.5 metres apart from each other.
Restaurant menus will be available through a QR code scan. iPad and printed menus will be made available on request.
Buffet restaurants will require prior booking. A team member will assist with the food service as there will be no self-service.
Sunbeds in pool and beach areas will follow social distancing protocols.
Housekeeping
Each room will be cleaned and then sealed as there will be a 24-hour vacancy period between each guest arrival to ensure each room is kept scrupulously clean and hygienic.
The air conditioning systems in each of the occupied rooms will be thoroughly cleaned and disinfected after each guest vacates the room.
A sanitiser unit will be placed in each room for guests’ convenience and comfort.
All surfaces, including identified high touch points such as door handles, drawers, TV remote and bedside tables will be cleaned and disinfected.
In-room amenities such as pens, notepads, menus and directory will be removed for further safety, but they will be available upon request.
Daily housekeeping service will be discontinued for safety assurance, and will be available upon guest request only.
Public areas
A dedicated sanitation team has been employed to frequently disinfect and sanitise all public areas.
Sun Siyam Resorts will be using Ecolab cleaning products. These are environmentally friendly and comply with the stringent WHO and Maldivian government guidelines.
Hand sanitiser dispensers will be placed at all points of entrance in all public outlets.
Team members
The programme follows strict WHO and national guidelines and is further elevated for the wellbeing of team members and guests.
A dedicated Sun Siyam Cares Manager has been appointed for each of the Sun Siyam Resorts properties to implement, monitor and audit the guidelines.
All team members will go through comprehensive training on the safety measures on a regular basis, before, during and after opening.
Frontline team members will be required to wear protective gear on duty.
Recreation and ativities
All facilities, including water sports, diving centre and gym will be available in compliance with social distancing.
Group activities will have limitations in number of participants, to be able to implement social distancing.
Some of the activities will only be available for private sessions, so guests will have to check with the relevant outlet beforehand for further details.
Wellbeing and care
Each resort will have a resident medical officer who is certified by the Maldives Health Protection Agency (HPA).
A resident doctor is also available at each of the Maldivian islands within the Sun Siyam Resorts portfolio.
The doctor is available to all guests and there is no extra charge for the consultation service.
Spa
Pre-booking will be required through designated messaging or by dialling the spa extension. All resorts will limit walk-in guests to minimise the traffic at spa front desk.
All guests will be required to shower prior to any treatment.
Kids club
There will a limitation on the number of children allowed at the facility at any given time, so early booking is recommended.
All children will be required to shower prior to using the facility.
Children below four years will not be allowed at the facility.
Babysitting service will remain suspended until further notice in line with government guidelines.
“Your safety and security has always been a priority in our quest for high service standards and guest experience. With the recent pandemic, we understand the need to uplift our health and safety standards for a worry free stay at Sun Siyam Resorts,” the announcement read.
“We are committed to offer a healthy, safe and luxurious, authentic Maldivian experience. We look forward to seeing you soon at our shores. Until then stay safe and healthy. Stay inspired to embark on a journey with us… Sun Siyam Cares.”
Sun Siyam Resorts, one of the most forward-thinking and dynamic hospitality companies in the Maldives, has a portfolio of five boutique luxury resorts operating in the Maldives and Sri Lanka, including The Sun Siyam Iru Fushi Maldives, Olhuveli Beach & Spa Maldives, Sun Aqua Vilu Reef Maldives, Sun Aqua Iru Veli Maldives, and Sun Aqua Pasikudah in Sri Lanka.
Olhuveli Beach & Spa Maldives will begin welcoming guests from July 15 — the day Maldives reopens its borders to foreign tourists.
The Sun Siyam Iru Fushi Maldives will resume operations on August 1, while Sun Aqua Vilu Reef and Sun Aqua Iru Veli will reopen on October 1.
The Westin Maldives Miriandhoo Resort has introduced its Family Fun Summer offer, aimed at families seeking longer island stays built around shared activities and rest. The offer is available for booking from 15 April to 15 June 2026, with a minimum stay of four nights for travel through to 20 December 2026.
Located within Baa Atoll, the Maldives’ first UNESCO Biosphere Reserve, The Westin Maldives Miriandhoo Resort is positioning the offer around family wellness, marine experiences and time spent together in a natural island setting. Seasonal snorkelling with manta rays in Hanifaru Bay remains one of the area’s key attractions, while the resort’s collection of beach and overwater villas is designed to accommodate families looking for space and flexibility during their stay.
For larger families and groups, the resort also offers the two-bedroom Heavenly Beach Residence, which includes a living room, kitchen and dining area intended to support longer and more relaxed island stays.
The resort says the guest experience can be shaped around both activity and downtime, supported by Westin’s Sleep Well concept and Heavenly Bed. Children have access to the Westin Family Kids Club, which includes a children’s pool and pirate ship, while parents can make use of Heavenly Spa by Westin.
Away from the villa, the resort is also promoting shared family experiences through Good Travel with Marriott Bonvoy activities focused on the culture and environment of Baa Atoll. These include traditional lacquer craft workshops, visits to local islands and guided marine activities in surrounding waters.
The Family Fun Summer package includes three meals per day, with children under 12 dining free of charge. It also includes a one-time dolphin cruise for two adults and two children, a 30-minute photography session with one printed photo, and a USD 150 resort credit.
Reethi Faru Resort has been recognised at the 2026 Haute Grandeur Global Excellence Awards, receiving honours in four categories: Best Beach Villa in Indian Ocean, Best Pool Villa in Indian Ocean, Best Eco-Friendly Resort in Maldives, and Best Sustainable Hotel in Maldives.
The awards recognise performance across villa accommodation and environmentally focused hospitality, reflecting the resort’s emphasis on guest experience alongside sustainability and environmental stewardship.
According to the resort, the recognition supports its positioning within the Maldives market as a property that combines natural surroundings, accommodation standards and responsible hospitality practices.
Located on Filaidhoo in Raa Atoll, Reethi Faru Resort features 145 villas, including beachfront and overwater accommodation designed in a style that combines Maldivian elements with contemporary comfort.
The resort’s food and beverage offering includes six restaurants and six bars, while its leisure facilities cover watersports, diving, yoga, spa treatments and fitness activities. Surrounded by coral reefs, the resort also offers guests access to marine-based experiences in the Indian Ocean.
Sustainability remains a central part of the resort’s operations, with initiatives that include coral reef restoration and guest experiences linked to environmental awareness.
Through its recognition at the 2026 Haute Grandeur Global Excellence Awards, Reethi Faru Resort has added to its profile as a Maldives resort with a focus on both accommodation standards and sustainability.
To mark Earth Day, Sun Siyam Olhuveli, part of the Lifestyle Collection within the House of Siyam, launched its new marine conservation initiative, the Adopt A Coral Frame experience, during a morning event held on 22 April at Milano Beach on Dream Island.
The initiative forms part of the resort’s wider marine conservation efforts and is designed to give guests a direct way to engage with coral restoration while supporting the protection of the surrounding reef ecosystem.
During the launch, guests were introduced to the coral restoration process through a hands-on experience that explained how new coral growth can be supported through frame-based planting. Under the programme, guests are invited to select and adopt a coral frame, attach healthy coral fragments to it, and take part in placing it within the lagoon to help form a new reef structure.
The process begins with the collection of healthy coral fragments under the guidance of the resort’s marine biologist. These fragments are then secured to specially designed coral frames and placed in selected areas within the resort’s coral garden, where conditions are intended to support growth and marine biodiversity. Guests who adopt a frame will also receive updates on its progress, including photographs shared every six months.
The resort said the programme is intended to make coral conservation more accessible to guests while also highlighting the role of reefs in supporting marine life, protecting coastlines and maintaining ocean ecosystems.
Chaminda Upul, Group Sustainability Manager for Sun Siyam, said the initiative was designed to give guests an opportunity to contribute in a direct way.
“Earth Day is a reminder that even the smallest actions can shape something far greater,” he said. “With Adopt-A-Coral Frame, we wanted to create an experience where our guests can leave a positive mark on the ocean. It’s simple, it’s meaningful, and it stays with you.”
Hassan Adil, General Manager of Sun Siyam Olhuveli, said the resort wanted to create an experience that combines guest participation with long-term environmental value.
“At Olhuveli, we believe the best experiences are the ones that stay with you long after you leave. Adopt-A-Coral is our way of inviting guests to be part of something lasting, while caring for the natural beauty that makes this place so special,” he said.
Part of the proceeds from each coral adoption will go towards Sun Siyam Care, the group’s sustainability platform, supporting marine conservation and reef restoration efforts.
Through the launch of Adopt A Coral Frame, Sun Siyam Olhuveli is combining guest experience with reef restoration, reflecting a wider focus on environmental engagement within its island operations.
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