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New Sun Siyam Cares programme strives to offer safe, healthy Maldives holidays
Sun Siyam Resorts has launched a new health and safety programme ahead of the reopening of its resorts over the next three months.
The Sun Siyam Cares programme is based on guidance from the World Health Organisation and national authorities, and is designed to offer guests a minimal contact experience.
The programme is implemented with the utmost safety, health and wellbeing in mind, to ensure an environment that is safe and healthy for both staff and guests.
“Today we are faced with one of the biggest challenges, as a company, as an industry, but most of all as individuals. More than ever, today we realise what is most important; wellbeing,” an announcement read.
“We sincerely wish you good health and safety. We hope you and your family are keeping well during this unprecedented time. Our journey would not have been worthwhile without your loyalty and support. We thank you for being our family and friends.”
Front desk operation
To ensure a smooth and seamless check-in and departure, all resort teams have been trained to deliver a high standard of service with minimal physical contact.
All guests will be required to check-in online through the Sun Siyam Resorts website for a contactless check-in.
Guests will receive a temperature check upon arrival and randomly throughout their stay. The resort teams have been trained to identify any guests with respiratory symptoms.
Floor markers for safe distancing at front desk and all major outlets will be placed.
Resort teams will provide guests with safety amenities such as masks, gloves and sanitisers upon request.
Restaurants and dining
All restaurants and bars will have social distancing measures in place, with tables at least 1.5 metres apart from each other.
Restaurant menus will be available through a QR code scan. iPad and printed menus will be made available on request.
Buffet restaurants will require prior booking. A team member will assist with the food service as there will be no self-service.
Sunbeds in pool and beach areas will follow social distancing protocols.
Housekeeping
Each room will be cleaned and then sealed as there will be a 24-hour vacancy period between each guest arrival to ensure each room is kept scrupulously clean and hygienic.
The air conditioning systems in each of the occupied rooms will be thoroughly cleaned and disinfected after each guest vacates the room.
A sanitiser unit will be placed in each room for guests’ convenience and comfort.
All surfaces, including identified high touch points such as door handles, drawers, TV remote and bedside tables will be cleaned and disinfected.
In-room amenities such as pens, notepads, menus and directory will be removed for further safety, but they will be available upon request.
Daily housekeeping service will be discontinued for safety assurance, and will be available upon guest request only.
Public areas
A dedicated sanitation team has been employed to frequently disinfect and sanitise all public areas.
Sun Siyam Resorts will be using Ecolab cleaning products. These are environmentally friendly and comply with the stringent WHO and Maldivian government guidelines.
Hand sanitiser dispensers will be placed at all points of entrance in all public outlets.
Team members
The programme follows strict WHO and national guidelines and is further elevated for the wellbeing of team members and guests.
A dedicated Sun Siyam Cares Manager has been appointed for each of the Sun Siyam Resorts properties to implement, monitor and audit the guidelines.
All team members will go through comprehensive training on the safety measures on a regular basis, before, during and after opening.
Frontline team members will be required to wear protective gear on duty.
Recreation and ativities
All facilities, including water sports, diving centre and gym will be available in compliance with social distancing.
Group activities will have limitations in number of participants, to be able to implement social distancing.
Some of the activities will only be available for private sessions, so guests will have to check with the relevant outlet beforehand for further details.
Wellbeing and care
Each resort will have a resident medical officer who is certified by the Maldives Health Protection Agency (HPA).
A resident doctor is also available at each of the Maldivian islands within the Sun Siyam Resorts portfolio.
The doctor is available to all guests and there is no extra charge for the consultation service.
Spa
Pre-booking will be required through designated messaging or by dialling the spa extension. All resorts will limit walk-in guests to minimise the traffic at spa front desk.
All guests will be required to shower prior to any treatment.
Kids club
There will a limitation on the number of children allowed at the facility at any given time, so early booking is recommended.
All children will be required to shower prior to using the facility.
Children below four years will not be allowed at the facility.
Babysitting service will remain suspended until further notice in line with government guidelines.
“Your safety and security has always been a priority in our quest for high service standards and guest experience. With the recent pandemic, we understand the need to uplift our health and safety standards for a worry free stay at Sun Siyam Resorts,” the announcement read.
“We are committed to offer a healthy, safe and luxurious, authentic Maldivian experience. We look forward to seeing you soon at our shores. Until then stay safe and healthy. Stay inspired to embark on a journey with us… Sun Siyam Cares.”
Sun Siyam Resorts, one of the most forward-thinking and dynamic hospitality companies in the Maldives, has a portfolio of five boutique luxury resorts operating in the Maldives and Sri Lanka, including The Sun Siyam Iru Fushi Maldives, Olhuveli Beach & Spa Maldives, Sun Aqua Vilu Reef Maldives, Sun Aqua Iru Veli Maldives, and Sun Aqua Pasikudah in Sri Lanka.
Olhuveli Beach & Spa Maldives will begin welcoming guests from July 15 — the day Maldives reopens its borders to foreign tourists.
The Sun Siyam Iru Fushi Maldives will resume operations on August 1, while Sun Aqua Vilu Reef and Sun Aqua Iru Veli will reopen on October 1.
Families seeking the ultimate summer escape in 2025 will find the perfect destination with Kuramathi and Campioni. These two exceptional partners offer a holiday experience where children can combine their love for football with the thrill of training alongside former Premier League players and UEFA coaches at breathtaking resorts. The exclusive Campioni football training camps cater to children aged 4-15 years, running across two weeks with three football legends. Liverpool and England star John Barnes MBE, accompanied by a UEFA coach, will lead sessions from July 28th to August 1st. Meanwhile, England icons Harry Redknapp and Stuart Pearce MBE will join from August 4th to August 8th, presenting an unparalleled opportunity for budding young footballers.
Campioni’s ethos, “Train Like A Pro,” offers a unique chance for children to be coached for two hours daily by some of English football’s most celebrated figures. These interactive and engaging sessions focus on fundamental skills while emphasising teamwork, strategy, and sportsmanship. With personalised guidance provided throughout, participants gain invaluable insights from the experts and create unforgettable memories.
While children hone their skills on the pitch, parents are free to unwind in a variety of ways. They can relax on the beach, explore the island, work out in the gym, visit the spa, or simply enjoy the vibrant energy of the training sessions from the sidelines.
The Campioni experience extends beyond football. Families are invited to participate in additional activities, such as welcome drinks at the start of the week, a mid-week parents’ game featuring the football legends, and an end-of-week medal and certificate presentation. These events ensure everyone in the family enjoys a dynamic and engaging holiday.
Kuramathi, a renowned Maldivian resort, serves as the ideal backdrop for this unique experience. Famous for its winding white sandbank and tropical jungle spanning the 1.8km island, the resort features 12 room categories, 12 restaurants, 6 bars, evening entertainment, and an array of facilities. Options range from one-bedroom Beach Villas and Two-Bedroom Beach Houses to overwater villas perched above the island’s turquoise lagoon, making it a perfect choice for families.
Off the field, Kuramathi’s complimentary Bageecha Kids’ Club caters to children aged 3-12 years with indoor and outdoor play areas, arts and crafts, splash pads, and a large swimming pool. Activities for older children include badminton, football, ping pong, baseball, and basketball. For couples seeking a romantic evening, extended kids’ club hours are available at an additional charge, alongside 24-hour babysitting for younger children.
The resort also offers unique environmental activities, such as eco-centre presentations, hermit crab trails, tree planting, and visits to hydroponics gardens, encouraging younger guests to learn about sustainable practices.
For adventurous families, Kuramathi provides a fully equipped dive school with multilingual instructors who guide participants through PADI and SSI courses, including options for children as young as eight. Guests can also explore the ocean through snorkelling safaris, turtle discovery trips, dolphin excursions, and semi-submarine tours. Water sports such as windsurfing, dinghy sailing, and catamaran lessons are available for children aged 12 and above.
While children are occupied, parents can relax at the spa or enjoy evening cocktails at the Champagne Loft or pool bars. Dining options include international cuisine at the buffet restaurant and specialty venues like The Reef, La Belle Vie, and Siam Garden. Nightlife on the island is vibrant, with live music, beachside movie nights, DJ performances, and more.
Kuramathi and Campioni promise a summer holiday filled with excitement, learning, and relaxation, creating memories that will last a lifetime.
Sun Siyam Resorts has announced its receipt of the prestigious 2024 Target Taste Award for ‘Overseas Island Hotel Group.’ The accolade was presented during the ‘Target Taste’ awards ceremony in December 2024, held in Beijing. This event celebrated innovation and excellence within the luxury lifestyle industry.
The 2024 awards, themed ‘Revolutionise and Innovate,’ gathered leading brands and visionaries to highlight advancements in high-end hospitality, design, travel, and culinary arts. Sun Siyam Resorts was honoured for its commitment to redefining island luxury through exceptional guest experiences, sustainable practices, and innovative offerings.
Ashley Zhang, Regional Marketing & Communications Manager for China, accepted the award on behalf of the company, marking a significant milestone for the group.
Target Taste, a prominent Chinese luxury lifestyle magazine established in 2013, has consistently recognised industry pioneers. Its awards serve as a hallmark of innovation, elegance, and excellence in the luxury sector.
Claudia Klingbeil, Group Director of PR & Communications at Sun Siyam Resorts, stated: “This recognition is deeply meaningful to all of us at Sun Siyam Resorts. It reflects the passion, dedication, and heart that our team pours into creating memorable experiences for our guests, and this recognition fuels our commitment to constantly evolve and innovate.”
Step into a realm of unparalleled luxury and avant-garde elegance as SO/ Maldives prepares to celebrate Chinese New Year in high style from 28 January to 31 January 2025. Set against the breathtaking backdrop of the Maldives, this iconic celebration promises a curated experience of haute cuisine, holistic indulgence, and captivating festivities, transforming the holiday into a statement of sophistication.
Renowned for vibrant celebrations and rich heritage, this year’s Chinese New Year program offers an unforgettable lineup. Highlights include a spectacular light-up ceremony, spellbinding cultural performances, a chic DJ party, and elegant festive fairs, all steeped in glamour and refinement.
The theme for 2025, “Ushering Fortune and Unity for a Prosperous New Year,” emphasises joy, harmony, and good fortune. Anchored in multiculturalism and diversity, the festivities aim to bring families and couples together for a stylish celebration of new beginnings. Through vibrant events and a glamorous ambiance, SO/ Maldives sets the stage for a bright and prosperous year.
Guests can immerse themselves in a fusion of cultural traditions and tropical luxury. Highlights include the energetic Lion Dance, which winds through the resort, and thrilling adventures such as snorkelling in crystal-clear waters. Culinary experiences like the Asian Street Market and Beach BBQ showcase Chinese-inspired gourmet delights, while creative workshops such as Handmade Pottery and Canvas Bag Painting ensure magical moments for younger guests.
SO/ Maldives elevates the festive allure with dazzling red lantern installations and breathtaking dragon dance performances on pristine beaches. Villas adorned with bespoke Chinese New Year decor blend cultural heritage with contemporary chic, creating an atmosphere of bold sophistication.
“At SO/ Maldives, we reinvent luxury celebrations, merging vibrant traditions with a cutting-edge, fashion-forward perspective. This Chinese New Year, the experience will be as bold and dazzling as the Year of the Wood Snake itself,” says Olivier MOIESDELVAL, General Manager of SO/ Maldives.
SO/ Maldives invites guests to embrace the finer things in life, where every taste, touch, and moment sparkles with creativity and glamour.
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