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New Sun Siyam Cares programme strives to offer safe, healthy Maldives holidays
Sun Siyam Resorts has launched a new health and safety programme ahead of the reopening of its resorts over the next three months.
The Sun Siyam Cares programme is based on guidance from the World Health Organisation and national authorities, and is designed to offer guests a minimal contact experience.
The programme is implemented with the utmost safety, health and wellbeing in mind, to ensure an environment that is safe and healthy for both staff and guests.
“Today we are faced with one of the biggest challenges, as a company, as an industry, but most of all as individuals. More than ever, today we realise what is most important; wellbeing,” an announcement read.
“We sincerely wish you good health and safety. We hope you and your family are keeping well during this unprecedented time. Our journey would not have been worthwhile without your loyalty and support. We thank you for being our family and friends.”
Front desk operation
To ensure a smooth and seamless check-in and departure, all resort teams have been trained to deliver a high standard of service with minimal physical contact.
All guests will be required to check-in online through the Sun Siyam Resorts website for a contactless check-in.
Guests will receive a temperature check upon arrival and randomly throughout their stay. The resort teams have been trained to identify any guests with respiratory symptoms.
Floor markers for safe distancing at front desk and all major outlets will be placed.
Resort teams will provide guests with safety amenities such as masks, gloves and sanitisers upon request.
Restaurants and dining
All restaurants and bars will have social distancing measures in place, with tables at least 1.5 metres apart from each other.
Restaurant menus will be available through a QR code scan. iPad and printed menus will be made available on request.
Buffet restaurants will require prior booking. A team member will assist with the food service as there will be no self-service.
Sunbeds in pool and beach areas will follow social distancing protocols.
Housekeeping
Each room will be cleaned and then sealed as there will be a 24-hour vacancy period between each guest arrival to ensure each room is kept scrupulously clean and hygienic.
The air conditioning systems in each of the occupied rooms will be thoroughly cleaned and disinfected after each guest vacates the room.
A sanitiser unit will be placed in each room for guests’ convenience and comfort.
All surfaces, including identified high touch points such as door handles, drawers, TV remote and bedside tables will be cleaned and disinfected.
In-room amenities such as pens, notepads, menus and directory will be removed for further safety, but they will be available upon request.
Daily housekeeping service will be discontinued for safety assurance, and will be available upon guest request only.
Public areas
A dedicated sanitation team has been employed to frequently disinfect and sanitise all public areas.
Sun Siyam Resorts will be using Ecolab cleaning products. These are environmentally friendly and comply with the stringent WHO and Maldivian government guidelines.
Hand sanitiser dispensers will be placed at all points of entrance in all public outlets.
Team members
The programme follows strict WHO and national guidelines and is further elevated for the wellbeing of team members and guests.
A dedicated Sun Siyam Cares Manager has been appointed for each of the Sun Siyam Resorts properties to implement, monitor and audit the guidelines.
All team members will go through comprehensive training on the safety measures on a regular basis, before, during and after opening.
Frontline team members will be required to wear protective gear on duty.
Recreation and ativities
All facilities, including water sports, diving centre and gym will be available in compliance with social distancing.
Group activities will have limitations in number of participants, to be able to implement social distancing.
Some of the activities will only be available for private sessions, so guests will have to check with the relevant outlet beforehand for further details.
Wellbeing and care
Each resort will have a resident medical officer who is certified by the Maldives Health Protection Agency (HPA).
A resident doctor is also available at each of the Maldivian islands within the Sun Siyam Resorts portfolio.
The doctor is available to all guests and there is no extra charge for the consultation service.
Spa
Pre-booking will be required through designated messaging or by dialling the spa extension. All resorts will limit walk-in guests to minimise the traffic at spa front desk.
All guests will be required to shower prior to any treatment.
Kids club
There will a limitation on the number of children allowed at the facility at any given time, so early booking is recommended.
All children will be required to shower prior to using the facility.
Children below four years will not be allowed at the facility.
Babysitting service will remain suspended until further notice in line with government guidelines.
“Your safety and security has always been a priority in our quest for high service standards and guest experience. With the recent pandemic, we understand the need to uplift our health and safety standards for a worry free stay at Sun Siyam Resorts,” the announcement read.
“We are committed to offer a healthy, safe and luxurious, authentic Maldivian experience. We look forward to seeing you soon at our shores. Until then stay safe and healthy. Stay inspired to embark on a journey with us… Sun Siyam Cares.”
Sun Siyam Resorts, one of the most forward-thinking and dynamic hospitality companies in the Maldives, has a portfolio of five boutique luxury resorts operating in the Maldives and Sri Lanka, including The Sun Siyam Iru Fushi Maldives, Olhuveli Beach & Spa Maldives, Sun Aqua Vilu Reef Maldives, Sun Aqua Iru Veli Maldives, and Sun Aqua Pasikudah in Sri Lanka.
Olhuveli Beach & Spa Maldives will begin welcoming guests from July 15 — the day Maldives reopens its borders to foreign tourists.
The Sun Siyam Iru Fushi Maldives will resume operations on August 1, while Sun Aqua Vilu Reef and Sun Aqua Iru Veli will reopen on October 1.
Nova Maldives will renew its partnership with PADI this September to co-host Project AWARE Week from 16 to 20 September 2026.
Organised by the resort’s marine team, the programme will give guests, from first-time snorkellers to experienced divers, opportunities to combine marine wildlife observation with practical conservation activities. The initiative is intended to turn time spent in the ocean into an educational experience while encouraging greater awareness of marine conservation.
This year’s AWARE Week coincides with PADI’s 60th anniversary and Nova Maldives’ fourth year of operation in South Ari Atoll. Now in its eighth global edition, PADI AWARE Week has developed into a citizen science movement within the diving community and has helped rescue more than 41,000 entangled marine animals to date.
Through its continued participation, Nova Maldives aims to encourage guests to become ocean advocates and remain engaged with marine conservation beyond their stay.
Guests staying at Nova during AWARE Week will be able to participate in a programme designed for different levels of ocean experience. Activities will include:
- Ocean immersion and storytelling: Sessions inspired by Blue Planet and other ocean documentaries, highlighting the diversity and vulnerability of marine life.
- Dive Against Debris: Underwater clean-up dives in the resort’s lagoon, during which participants will remove plastic and other waste before recording the findings in PADI AWARE’s global database.
- Whale shark snorkelling: Guided encounters that will allow guests to swim alongside whale sharks in the open waters of South Ari Atoll.
- Manta ray and turtle-spotting excursions: Guided boat trips to feeding and nesting areas where manta rays and turtles can be observed in their natural habitats.
- Coral restoration workshops: Practical sessions introducing guests to coral planting and the resort’s ongoing reef regeneration work.
“Some of the most meaningful work happens when you show up year after year. Four years into Nova’s story, we’ve learned that the health of the reef tells us a great deal about the impact we’re making, and that the guests who choose to return aren’t just here for the view,” said Abdulla Aboobakuru, General Manager of Nova Maldives.
“They’re here because Nova reflects something they already care about, including care for the ocean, a sense of community and a more thoughtful way of experiencing the places we visit. That’s what we hope Nova can inspire in new and returning guests alike: less a destination, more a calling.”
The resort’s marine conservation work continues throughout the year. Its coral nursery contains a growing collection of metal frames holding individually secured coral fragments, which are later transplanted onto the house reef. Guests are regularly invited to participate in the planting process, while the marine team monitors the young coral colonies as they develop.
Nova Maldives also maintains partnerships with the Maldives Whale Shark Research Programme and Manta Trust. The resort is accredited as a Responsible Manta Tourism Operator, with the partnerships supporting its year-round approach to marine conservation.
Renowned for its marine life and underwater experiences, Sun Siyam Vilu Reef, part of Sun Siyam’s Privé Collection, has been named Best House Reef at the Travel Trade Maldives (TTM) Awards 2026.
The award recognises the resort’s marine environment, which is accessible directly from its beaches and overwater villas. The annual TTM Awards and Gala brings together travel professionals and hoteliers from across the archipelago to recognise achievements within the Maldivian hospitality industry.
The island’s coral reef is home to marine species including resident sea turtles, reef sharks, tropical fish and eagle rays. Guests can explore the reef through guided excursions led by the resort’s resident marine experts, customised scuba-diving experiences and coral restoration initiatives designed to support the long-term preservation of the marine environment.
“Our reef is the living soul of Sun Siyam Vilu Reef, shaping every visitor’s journey from the moment they step into our turquoise lagoon,” said Masdhooq Saeed, Cluster General Manager. “To be named the Maldives’ Best House Reef is an immense honour, strengthening our commitment to nurturing this remarkable marine sanctuary so our guests can keep discovering its quiet magic beneath the surface.”
Travellers seeking underwater experiences can book directly with the resort to access exclusive benefits and guided marine excursions.
Sun Siyam Vilu Reef, part of the Privé Collection within the House of Siyam, has announced its festive programme, “Eutopia: The Infinite Bloom”, which will run from 22 December 2026 to 7 January 2027.
The seasonal programme features activities and experiences for guests of all ages. Dining will take centre stage with Christmas Eve and New Year’s Eve gala dinners by the water, exclusive Chef’s Table experiences and seafood barbecues on the beach.
The evening entertainment programme will include live acoustic performances, island DJ sets, aerial dance shows and Maldivian cultural performances.
During the day, guests will be able to explore the resort’s lagoon through activities such as house reef snorkelling, sunset Jet Car rides and sandbank excursions. The Spa will offer wellness rituals and couples’ therapies, while younger guests can take part in gingerbread decorating, a fashion show and Santa’s arrival on the beach.
“Eutopia is our invitation to celebrate and embrace nature, meaningful moments, and the relaxed luxury that defines Sun Siyam Vilu Reef through our festivities,” said Masdhooq Saeed, Cluster General Manager.
“From unforgettable ocean adventures to starlit beach celebrations, every experience has been thoughtfully designed to create lasting memories that will continue to flourish long after the season ends.”
The programme will culminate with a New Year’s Eve celebration on the beach on 31 December, featuring live music, midnight toasts and a fireworks display over the water.
The resort’s festive programme is available to view online, with bookings open for stays between 22 December 2026 and 7 January 2027.
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