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Seaside Finolhu rolls out new safety protocols ahead of Oct reopening

Published

5 years ago

July 19, 2020

As the countdown to Seaside Finolhu’s much anticipated reopening begins, it is not just the luxury Maldives resort’s design, facilities and services that are undergoing an extensive upgrade.

The entire Finolhu team has been hard at work implementing new protocols and measures to ensure the wellbeing of both guests and islanders is fully protected when the resort begins welcoming guests again from October 1.

With every region of the world affected by the Covid-19 pandemic and many countries currently in various stages of recovery, the focus has been shifting to ensuring customer safety as businesses reopen.

Affecting almost every industry and facet of daily life, a number of new procedures are being introduced to reduce the risk of infection by changing people’s habits and behaviours.

In the tourism industry, managing these measures requires a balance between ensuring people’s safety and minimising their impact on how people go about their activities.

In updating its cleaning regimes to incorporate even more rigorous standards, Seaside Finolhu has partnered with Ecolab, a world leader in hygiene and cleaning technologies and services.

The resort’s enhanced and expanded cleaning procedures include additional Covid-19 protocols and best practices that meet the recommendations set by the World Health Organisation, the American Centres for Disease Control and Prevention, and public health authorities in the Maldives.

Working with Ecolab, Seaside Finolhu began by conducting a thorough assessment of every point of guest contact and then developed a health and safety plan that works by minimising contact, ensuring thorough sanitisation where contact is inevitable, promoting social distancing measures, and educating both the resort’s staff and the guests on maintaining advanced hygiene practices that start before guests arrive at the resort and continue until they are on their way home again.

Even before they arrive at the resort, guests coming to Finolhu will travel on regularly sanitised planes, be provided with masks to wear during their flight, and be met by airport representatives and staff wearing Personal Protective Equipment (PPE).

Upon arriving at Seaside Finolhu, guests will be able to avoid going through the usual check-in process and head straight to their villas. Touchless transactions are the new normal throughout the resort and even check-out is now a paperless process.

Inside the villas, frequently touched items such as key cards, glassware, upholstery and remote controls are sanitised regularly.

For their added protection and peace of mind during their stay, every guest will receive a “Care-4-Me” kit that includes face masks, hand sanitiser, and sanitisation wipes, while some non-essential items like note pads and service directories have been removed from the villas.

Air conditioning filters and ducting also undergo advanced cleaning and sanitisation before each guest arrival, and the new housekeeping measures incorporate amended laundry protocols and the use of additional anti-Covid approved disinfectants applied by electrostatic aerosol sprayers which enable touchless disinfection.

While Finolhu has always applied rigorous standards to its food and beverage hygiene, these have been enhanced and supplemented with extra measures.

All of the resort’s F&B staff undergo thorough training in safe food preparation and service practices and adhere to a strict self-inspection protocol that applies food safety standards as their guidelines, with compliance validated by independent audits.

All training, audits and verification inspections are conducted under the auspices of Nsure, a recognised leader and partner in food safety, health and safety, and sustainability in the Maldives.

Additional measures include full PPE worn by F&B staff, digital menus and display boards in place of menus, reduced capacity operations to enable social distancing, and contactless delivery for in-villa dining.

Under its new health and safety plan, all of the Seaside Finolhu’s public areas are now cleaned more frequently and with EPA-approved hospital-grade products, while signage placed around the resort remind guests of the importance of maintaining social distancing protocols and using the hand sanitiser gel which is placed near all entrances, fitness areas, and public meeting areas.

The resort’s wellness areas and spa treatment rooms are closed for cleaning and sanitising multiple times each day, while a reduced number of guests are allowed in these areas at any one time. Before receiving a spa treatment, guests must change their clothes in a changing room designated for their individual treatment room, while the spa’s therapists wear the necessary PPE.

Personal training sessions are now held in the privacy of the gym, and wellness activities such as yoga and pilates are available for individuals, couples, or small groups only, with safe distancing strictly applied.

The extensive cleaning applied at Oceaneers, Seaside Finolhu’s kid’s club, includes electro-static mist treatments that apply a hospital-grade disinfectant in the bathrooms, play rooms and other shared spaces. To minimise the sharing of toys and other items, some games and activities have been replaced with new alternatives.

While extensive research and preparation has gone into designing Seaside Finolhu’s new health and safety plan, the resort stresses that the key to its success is understanding and compliance of all related stakeholders, including both staff and guests. To this end, Seaside Finolhu has gone to great lengths to train its staff, not only on the new protocol being implemented but also the reasoning behind each and every measure.

“Our in-house medical doctor is working closely with a team of medical experts at the Health Protection Agency to ensure the resort team receive the guidance and resources they need on returning to work and keeping guests safe in this new environment,” General Manager Marc Reader was quoted in a statement, as saying.

“The extensive training our islanders undergo is focused on educating and empowering them to deliver our enhanced health and safety program with complete understanding and confidence so that they are able to pass on this care to each and every guest. We place an especially strong focus on re-training programmes for our housekeeping teams to ensure they are kept up-to-date on all of the cleaning protocols which are being implemented across the resort.”

Aware that the immediate future at least requires everyone accepting the changes that will be introduced, Reader discussed how this would affect the resort’s operations.

“We also believe that our islanders should be grounded in their emotional intelligence. For this reason, they also receive behavioural training to ensure that empathetic and personalised care and connections remain despite the reduction of close contact and face-to-face interactions with which we have all become so accustomed,” he said.

With just weeks until it opens its doors once more, Seaside Finolhu is gearing up for its grand reopening driven by the resort’s health and safety promise that guests will receive peace of mind at Seaside Finolhu.

Famed for its long white sandy beaches and spread across four islands, Finolhu has 125 beachfront and overwater villas (more than half with private pool) and four restaurants.

While popular with honeymooners, the expansive resort is also very family-friendly, with a kids’ club and a wide choice of fun activities. Finolhu also includes world-class wellness facilities and is famous for its entertainment.

Owned and managed by Seaside Collection, a Europe-based hotel group with an exclusive portfolio of high-end resorts and city hotels, Finolhu embodies the Seaside Collection’s criteria of quality, style, and holistic hospitality concepts.

Finolhu, which is a direct translation of sandbank in the local Dhivehi language, is located in Baa atoll, a UNESCO Biosphere Reserve in the Maldives.

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Centara Grand Lagoon Maldives announces grand opening

Published

2 weeks ago

March 20, 2025

m@ldives

Centara Hotels & Resorts, Thailand’s leading hotel operator, is preparing for the launch of Centara Grand Lagoon Maldives, a serene island retreat set to open on April 1st. To commemorate the opening, the resort is offering an exclusive introductory promotion, allowing guests to enjoy a luxurious escape with a range of benefits. The special offer includes Stay 4, Pay 3 and Stay 7, Pay 5 packages, along with exceptional upgrades available for a limited time.

Centara Grand Lagoon Maldives is the final addition to Centara’s collection of four distinctive properties in the Maldives, each tailored to different traveller preferences. The resort features 142 elegantly designed beachfront and overwater accommodations that harmonise with the surrounding natural beauty. This private island sanctuary seamlessly merges Thai-inspired hospitality with Maldivian charm, offering world-class dining across multiple restaurants and bars, as well as revitalising wellness experiences at the Spa Cenvaree Retreat.

The opening of this property also marks the completion of The Atollia by Centara Hotels & Resorts, a visionary project that aims to redefine experiential travel in the Maldives. As part of this exclusive multi-island destination, Centara Grand Lagoon Maldives offers refined tranquility combined with immersive experiences. Guests staying at the resort also have access to the exciting water attractions and vibrant amenities of the neighbouring Centara Mirage Lagoon Maldives.

Andrew Jansson, Cluster General Manager of Centara Grand Lagoon Maldives & Centara Mirage Lagoon Maldives, expressed enthusiasm about the upcoming opening, stating, “From our picturesque beachfront and overwater villas to our exquisite dining and holistic wellness journeys, our team has worked tirelessly to ensure every aspect of this magnificent property exceeds expectations. We look forward to offering travellers a truly distinctive experience that captures the essence of both Centara’s signature warm hospitality and the beauty of this Maldivian paradise.”

To celebrate the grand opening, Centara Hotels & Resorts is inviting guests to take advantage of the Grand Island Indulgence: Exclusive Introductory Offer. Bookings made before June 30th, 2025, for stays between April 1st and October 15th, 2025, will qualify for the Stay 4, Pay 3 or Stay 7, Pay 5 packages. The offer also includes meal plan upgrades, complimentary sparkling wine and couples’ massages, exclusive access to The Club, a choice of an ocean excursion, and additional perks for CentaraThe1 members.

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Embrace Maldives’ hidden summer with Cinnamon Hotels & Resorts

Published

2 weeks ago

March 20, 2025

m@ldives

Beyond the well-known winter appeal of the Maldives lies an underrated gem—summer. From May to October, the islands transform into a sanctuary of intimate escapes, breathtaking marine encounters, and uninterrupted tranquillity, offering a side of the Maldives that remains one of travel’s best-kept secrets. This year, Cinnamon Hotels & Resorts invites travellers to rediscover summer in the Maldives through curated experiences across its four island resorts, each tailored to romance, diving, adventure, and relaxation.

Cinnamon Hakuraa Huraa Maldives provides an ideal setting for couples seeking a romantic summer retreat. Overwater bungalows offer a tranquil atmosphere, where the gentle lapping of waves sets a soothing rhythm for the days ahead. For those desiring an exclusive adults-only escape, Platinum Island offers elevated privacy and sophistication, creating the perfect environment for seclusion. As the sun sets, private sandbank dinners and candlelit beachside feasts transform ordinary moments into unforgettable memories.

For diving enthusiasts, Ellaidhoo Maldives by Cinnamon offers an unparalleled underwater experience. Home to one of the Maldives’ most vibrant house reefs and in close proximity to iconic dive sites, Ellaidhoo provides exceptional opportunities for marine exploration. Divers can witness the Maldives’ marine life in its full splendour, and encounters with Tripod, the island’s beloved three-finned turtle, add a unique charm to every dive. Whether exploring the legendary house reef or venturing to sites such as Fish Head and Maaya Thila, every descent promises an awe-inspiring glimpse into the ocean’s wonders.

Cinnamon Dhonveli Maldives serves as the ultimate summer playground for thrill-seekers, where the ocean’s energy meets endless opportunities for adventure. Home to the world-renowned surf break, Pasta Point, the island attracts seasoned surfers eager to ride its perfectly peeling waves. Beyond surfing, the resort offers an array of exhilarating water sports, including jet skiing, wakeboarding, paddleboarding, and windsurfing, ensuring every adrenaline-seeker finds an activity suited to their passion. Whether carving through the waves or speeding across crystal-clear waters, Cinnamon Dhonveli Maldives encapsulates the thrill of ocean adventure.

Cinnamon Velifushi Maldives redefines summer living, blending stylish beachfront retreats with effortless indulgence. Days unfold at a leisurely pace, with sun-drenched afternoons by the infinity pool, gourmet dining that highlights the flavours of the sea, revitalising spa treatments, and sunrise yoga sessions designed to awaken the senses. Whether savouring exquisitely crafted dishes, indulging in personalised wellness experiences, or simply embracing the island’s serenity, Velifushi offers an escape where time slows down, allowing guests to immerse themselves in the art of island living.

Far from the winter crowds, summer in the Maldives reveals a season of untold beauty, where the rhythm of the waves sets the pace for unforgettable experiences. Whether diving into vibrant marine ecosystems, embracing barefoot luxury, or savoring moments of pure tranquillity, Cinnamon Hotels & Resorts Maldives welcomes travellers to uncover one of the islands’ best-kept secrets

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Michelin magic in Maldives: Chef Wassim Hallal’s spring residency at Soneva Fushi

Published

2 weeks ago

March 18, 2025

m@ldives

Danish chef Wassim Hallal will be hosting an exclusive residency at Soneva Fushi’s Flying Sauces from March 17 to May 12, 2025, bringing his two-Michelin-starred restaurant, Frederikshøj, to the world’s first fine dining zipline experience. As spring unfolds in the Maldives, guests will have the opportunity to soar along a 200-meter zipline route to reach an elevated dining platform, where breathtaking views, intuitive service, and Hallal’s masterful culinary creations await.

A pioneer of modern Nordic cuisine, Hallal’s passion for gastronomy has driven him to redefine fine dining in Denmark. His culinary journey began at a young age, leading him to refine his craft in some of Europe’s most prestigious kitchens. Under his leadership, Frederikshøj in Aarhus has earned two Michelin stars, recognized for its innovative approach, precision, and use of the finest seasonal ingredients.

During his highly anticipated spring residency at Soneva Fushi, Hallal will bring the essence of Frederikshøj to the Maldives, offering an unforgettable tasting experience that merges contemporary Nordic techniques with the island’s exceptional organic produce. His culinary philosophy pays tribute to the natural world, shaped by his environment and the evolving landscape of modern gastronomy. His style masterfully balances the refinement of French haute cuisine with the boundary-pushing creativity of New Nordic cooking, infused with global influences that drive his innovation.

At Frederikshøj, his commitment to excellence is evident in the meticulous selection of the finest local ingredients. A true culinary craftsman, he embraces experimentation, constantly redefining flavour, texture, and technique to create dishes that leave a lasting impression. Each plate serves as a canvas—an expression of creativity, refinement, and evolution—always seeking to push the boundaries of what is possible.

While in the Maldives, Hallal and his team will seamlessly blend Frederikshøj’s distinctive culinary ethos with Soneva Fushi’s organic seasonal produce, crafting a two-Michelin-starred dining experience designed to surprise, delight, and linger in the memories of guests long after the final course.