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Meet Kandooma Maldives’ change-maker Mark Eletr
Holiday Inn Resort Kandooma Maldives, General Manager, Mark Eletr celebrates his one year anniversary this month and has already clocked up a hefty list of achievements.
A seasoned hotelier, Mark arrived to the Maldives in November 2021 from Vietnam.
“I’ve worked in many luxury resorts around the world, completed refurbs and new openings and on joining Holiday Inn Resort Kandooma Maldives it was more about looking after a success story and taking the property into its next chapter.”
Talking about the achievements over the last 12 months, Mark is humble and only when prompted volunteers information on the projects that he has put into action, and there are many.
“I am particularly proud of our new Surf Corner located on the south east side of the island. It was a customer experience that was missing and also a revenue opportunity. We attract a large number of surfing specific guests to the island each year and giving them something that was barefoot and uber casual, nearby and desirable was key,” Australian-born, Mark explains that he talked to surfing guests and business partners to get a feel for their needs and could draw on his career experience working in island destinations to help him plan it out.
“I realised there was nowhere for friends, partners, parents or siblings to sit and watch their friends or family surf from the beach. I have kids and it’s my job to watch them have fun, so I got my thinking cap on, put myself into the same position as the guest. It inspired me. I planned new cabanas for relaxing, seating with permanent shade umbrellas to withstand the winds and a Surf Shack serving snacks like hot pies and drinks.” he said. “All the feedback we have received is extremely encouraging.”
Mark has grand plans for the venue and is currently considering some new additions to the area which overlooks a small inlet which attracts black tip sharks. But he says we’ll just have to wait and see.
Upkeep to any island resort takes hefty resources and funding. Since Mark’s arrival, and working closely with his on-property Engineering team he has prioritised and completed everything from re-roofing to painting as well as new flooring in the main restaurant and replacing decks throughout the property.
“Property maintenance is a big area that needs to be given constant attention and a rolling plan. We are playing a bit of catch up but we are getting there. Our climate is harsh and it does take a toll on buildings, decks and equipment.”
Regeneration is something which he is very keen about, which seems strange for a GM who is less about working within the lines and more about big ideas and making things happen.
“If you don’t try there is no risk or reward. Try and fail, well at least you know and go back to the drawing board. Try and win, then celebrate and look for the next opportunity.”
He seems to be winning.
In terms of regeneration you’ll see new Frond Circles where fallen palm tree fronds are arranged in a circle, much like a clock face, layer upon layer, to a height of 1.5 metres.
“We are monitoring how long it will take for them to decompose naturally and we take measurements regularly.”
He has also reduced daily path sweeping of the white sands, opting for enriching natural habitats and eco systems for small animals and insects, through using the rustic appeal of garden waste such as leaves, twigs and bark in garden areas to encourage natural seeding. So far the evidence indicates that it’s working.
Mark says, “by incorporating the regenerative areas into our landscape, we’ve also reduced the heat and bright glare for guests particularly during the hottest hours of the day when it can be both sweltering and blinding.”
The resort is currently doubling its renewable energy generated from solar power by adding corrosion proof marine grade photovoltaic panels to the roofs of 19 one-bedroom over water villas and the 2 bedroom overwater pavilion. This project will bring the resort’s solar power to 518.52 KWp.
Perhaps one of his favourite projects was the built-in barbecue area in the garden adjacent to the Crew Cafe (staff canteen).
“It’s a giant bbq that any Aussie would be proud of mate!” he says with a wide grin.
“Our engineering team built the structure out of bricks and mortar and then we installed the grill. It’s working a treat. We even incorporated a wok station.”
Delighting his own crew is important to him.
“Happy staff make for happy guests. It’s my commitment to my team to continue to try and improve their facilities on the island. I work very closely with our HR team and our owners,”
Under his guidance the Kandoo Kids’ Club has been upgraded with essential maintenance and a spruce up to delight the younger guests.
“Our Kids’ Club team don’t just stay within the confines of the Kandoo Kids’ Club venue on the island. We actively encourage kids to learn about the island, the different habitats and have fun, so treasure hunts and discovery walks are all part of our day to day.”
So what is next? Mark shares the projects he is currently advancing.
“I’m focused on our Chef’s garden and elevating it in terms of selection and production quantities and we are currently trialling our new guest app making all of the resort information, room service, mini bar and chatting to a team member in real time available from a guest’s smart device.”
Mark explains while the resort is in the final stages of the testing phase the guest app has been well received and the use of technology has been embraced by both the resort team and the guests.
Perhaps the most exciting project from a rooms perspective is that Holiday Inn Resort Kandooma Maldives will unveil a new 3-bedroom Beach Pool Villa towards the end of the year. Currently the pool element is under construction and the project is running to schedule.
“It’s already been sold for the festive season, so we have to have it ready in time. Nothing like pressure, eh?”
It’s easy to see why Mark has so quickly garnered the label the Change Maker, but he credits these successes and the ability to make change so quickly to the team and owners.
“I think it’s a journey. For me it was about earning trust and then getting our crew on board with the different ideas, working with the owners to prioritise the big spends on their asset and to build a culture which continually strives to maintain the property for a great guest experience.”
For information about Holiday Inn Resort Kandooma Maldives visit www.maldives.holidayinnresorts.com
Kudadoo Maldives Private Island by Hurawalhi has been named a ‘Best of the Best’ winner in the prestigious 2025 TripAdvisor Travellers’ Choice Awards. This elite honour places Kudadoo among the top 1% of hotels worldwide, a distinction earned through consistently outstanding guest reviews and ratings over the past year.
Building on its legacy of excellence, Kudadoo also secured the #18 position in Asia’s Small & Boutique Hotels category, recognised for its unparalleled approach to ultra-luxury hospitality, eco-conscious ethos, and personalized all-inclusive experiences that redefine exclusivity.
Akira Shiota, General Manager of Kudadoo Maldives Private Island, emphasised that every detail at Kudadoo is designed with purpose to offer unparalleled freedom, tranquil privacy, and an intimate connection to nature. He stated that receiving the ‘Best of the Best’ award once again validates the resort’s commitment to exceptional, conscious luxury, crediting the dedicated team and loyal guests for inspiring continuous elevation of the experience.
Designed by acclaimed Japanese architect Yuji Yamazaki, Kudadoo is a fully solar-powered sanctuary crafted for effortless luxury and meaningful indulgence. The island is home to just 15 exclusive Ocean Residences, each positioned above the crystal-clear waters of the Indian Ocean, offering a personalized escape with 24/7 private butler service.
Guests at Kudadoo can enjoy a wide range of curated experiences, from swimming with manta rays to bespoke beachside barbecues, tailored to meet the desires of discerning visitors—many of whom return year after year for the resort’s signature blend of serenity, sophistication, and sustainability.
Mohamed Solah, CEO of Crown & Champa Resorts, the management company behind Kudadoo, remarked that the award celebrates the essence of what the resort offers: freedom, privacy, and pure indulgence. He noted that being recognised by global travellers year after year is a remarkable achievement and a testament to the passion, dedication, and outstanding service delivered by the resort’s teams daily.
Kudadoo is accessible via a scenic seaplane journey or a domestic flight followed by a speedboat transfer, ensuring a seamless and stress-free transition into paradise.
This milestone adds to Kudadoo’s growing list of accolades, including its status as a 2024 TripAdvisor Travellers’ Choice Winner, which placed the resort among the top 10% of hospitality businesses worldwide. With an unwavering focus on innovation, wellbeing, and elevated service, Kudadoo continues to set the standard for private island living in the Maldives.
Kuredu Island Resort & Spa has been honoured with the prestigious ‘Best of the Best’ accolade in the 2025 TripAdvisor Travellers’ Choice Awards, ranking it among the top 1% of hotels worldwide. This distinction represents the highest level of excellence awarded by TripAdvisor, celebrating destinations that consistently provide exceptional service, outstanding value, and unforgettable guest experiences.
Selected from millions of traveller reviews and ratings collected over the past year, the Travellers’ Choice ‘Best of the Best’ Award reflects Kuredu’s unwavering dedication to exceeding expectations and crafting joyful, memorable stays. Guests worldwide have praised the resort’s warm Maldivian hospitality, extensive range of activities, diverse dining options, and idyllic island setting that seamlessly balances excitement with tranquility.
Mohamed Solah, CEO of Crown & Champa Resorts, commented that Kuredu’s vibrant charm, variety of adventures, and heartfelt hospitality continue to captivate guests. He emphasised that the award not only recognises the resort’s exceptional service but also the emotional connections the team fosters with every guest. He expressed deep pride and gratitude toward the Kuredu family and loyal visitors for helping achieve this significant milestone.
Situated in the turquoise waters of the Lhaviyani Atoll, Kuredu Island Resort & Spa is one of the Maldives’ most beloved and iconic destinations. As the sole resort on Kuredu Island, it offers an exclusive sanctuary welcoming families, couples, and solo travelers alike. The resort features 389 villas and bungalows, ranging from beachside retreats to overwater hideaways, blending rustic charm with luxurious comfort.
Guests can enjoy a wide variety of experiences catering to all preferences and tempos. Activities include world-renowned diving at nearby coral reefs, water sports, sunset dolphin cruises, yoga sessions, full-service spas, and culinary journeys across multiple restaurants and bars. Kuredu aims to offer more than just a holiday — it provides stories worth sharing.
The resort’s family-friendly amenities, including kid-focused activities and multi-generational villa options, make it a top choice for travellers with children. Couples are attracted to romantic beach dinners, secluded sunset spots, and the peaceful O’ Resort area designed for adults seeking intimacy and calm.
Jorge Amaro, General Manager of Kuredu Island Resort & Spa, highlighted the resort’s deeply personal approach. He explained that it is the small gestures — such as remembering a guest’s favourite drink or sharing a genuine smile — that create lasting memories. He noted that the award reflects the passion, dedication, and authenticity of the entire team, who strive to make every guest feel truly at home on the island.
The 2025 recognition adds to Kuredu’s impressive array of accolades earned over the past decade. The resort has consistently upheld its reputation as one of the Maldives’ most admired hospitality destinations, with multiple TripAdvisor honours including:
- 2024 TripAdvisor Travellers’ Choice Award — Recognised among the top 10% of hospitality businesses worldwide
- 2019 Certificate of Excellence — Awarded for consistently high guest ratings
- 2017 TripAdvisor Certificate of Excellence
- 2014 Certificate of Excellence, UK — Based on outstanding guest reviews
- 2013 Travellers’ Choice Award, UK — Ranked #21 among the Top 25 Resorts in the Maldives for Best Service
- 2013 & 2012 Certificate of Excellence, UK — Recognised for consistent excellence in guest satisfaction
These honours reflect Kuredu’s longstanding commitment not only to meeting international hospitality standards but also to creating a sense of belonging, excitement, and wonder for guests from around the world.
Komandoo Island Resort & Spa has been recognised as a winner in the 2025 TripAdvisor® Travellers’ Choice® Awards, earning a place among the top 10% of hotels globally. This prestigious accolade reflects the boutique adults-only resort’s enduring charm, thoughtful details, and commitment to delivering exceptional guest experiences in an intimate and romantic setting.
As a member of the TripAdvisor Hall of Fame, Komandoo has long maintained a reputation as one of the Maldives’ most beloved resorts for couples and honeymooners. With just 65 villas situated along pristine beaches and above a shimmering turquoise lagoon, the island offers an idyllic retreat where love, serenity, and barefoot luxury thrive.
According to Mohamed Solah, CEO of Crown & Champa Resorts, “This recognition is a testament to the genuine care our Team of Champions puts into every stay. At Komandoo, hospitality is more than a service—it’s a heartfelt connection with each guest.”
Ahmed Naseem, General Manager of Komandoo Island Resort & Spa, added, “What makes Komandoo special is the soul of the island—our champions’ passion, the intimacy of the setting, and the heartfelt experiences created for every guest. Being honoured year after year by our guests and by TripAdvisor inspires us to keep delivering unforgettable moments in one of the most romantic corners of the world.”
Komandoo’s adults-only policy and tranquil environment make it an exceptional choice for honeymoons, anniversaries, and couples’ getaways. Guests enjoy uninterrupted serenity, romantic beach dining, curated experiences, and wellness offerings designed for reconnection and relaxation.
Komandoo’s inclusion in the 2025 Travellers’ Choice Awards continues a long-standing tradition of excellence celebrated by TripAdvisor and the global travel community. Among the numerous accolades the resort has received from TripAdvisor over the years are:
- TripAdvisor Travellers’ Choice Award Winner 2025 & 2024
- TripAdvisor Certificate of Excellence – 2019
- Travellers’ Choice Awards – UK – 2018
- Certificate of Excellence – UK – 2016
- TripAdvisor Travellers’ Choice Awards – UK – 2015 – | #1 Romantic Resort in the Maldives | #7 Top Hotel for Service in Maldives | Top 10 Hotels in Maldives
- Certificate of Excellence – UK – 2015 & 2012
- Five-time Certificate of Excellence Winner (2011–2015)
- TripAdvisor Travellers’ Choice Award – 2009 (UK) | #1 Romantic Resort in Maldives | #1 in Asia | #7 in the World
These accolades highlight Komandoo’s unwavering commitment to guest satisfaction and its dedication to delivering memorable, personalised stays.
With its adults-only policy and serene setting, Komandoo offers an unparalleled destination for honeymoons, anniversaries, and romantic escapes. Guests are treated to uninterrupted tranquillity, bespoke beach dining experiences, wellness offerings, and curated activities designed to foster reconnection.
The resort features a variety of accommodations, from overwater villas with direct lagoon access to beach villas shaded by palms, each offering comfort, privacy, and luxury. Additional highlights include award-winning dining, indulgent spa treatments at Duniye Spa, and a vibrant house reef ideal for snorkelling enthusiasts. Komandoo seamlessly blends Maldivian authenticity with modern comforts and heartfelt service. As the island’s only resort, it offers guests a rare sense of exclusivity—where every detail is crafted to let love stories unfold.
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