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Meet Kandooma Maldives’ change-maker Mark Eletr

Published

1 year ago

November 10, 2022

Holiday Inn Resort Kandooma Maldives, General Manager, Mark Eletr celebrates his one year anniversary this month and has already clocked up a hefty list of achievements.

A seasoned hotelier, Mark arrived to the Maldives in November 2021 from Vietnam.

“I’ve worked in many luxury resorts around the world, completed refurbs and new openings and on joining Holiday Inn Resort Kandooma Maldives it was more about looking after a success story and taking the property into its next chapter.”

Talking about the achievements over the last 12 months, Mark is humble and only when prompted volunteers information on the projects that he has put into action, and there are many.

“I am particularly proud of our new Surf Corner located on the south east side of the island. It was a customer experience that was missing and also a revenue opportunity. We attract a large number of surfing specific guests to the island each year and giving them something that was barefoot and uber casual, nearby and desirable was key,” Australian-born, Mark explains that he talked to surfing guests and business partners to get a feel for their needs and could draw on his career experience working in island destinations to help him plan it out.

“I realised there was nowhere for friends, partners, parents or siblings to sit and watch their friends or family surf from the beach. I have kids and it’s my job to watch them have fun, so I got my thinking cap on, put myself into the same position as the guest. It inspired me. I planned new cabanas for relaxing, seating with permanent shade umbrellas to withstand the winds and a Surf Shack serving snacks like hot pies and drinks.” he said. “All the feedback we have received is extremely encouraging.”

Mark has grand plans for the venue and is currently considering some new additions to the area which overlooks a small inlet which attracts black tip sharks. But he says we’ll just have to wait and see.

Upkeep to any island resort takes hefty resources and funding. Since Mark’s arrival, and working closely with his on-property Engineering team he has prioritised and completed everything from re-roofing to painting as well as new flooring in the main restaurant and replacing decks throughout the property.

“Property maintenance is a big area that needs to be given constant attention and a rolling plan. We are playing a bit of catch up but we are getting there. Our climate is harsh and it does take a toll on buildings, decks and equipment.”

Regeneration is something which he is very keen about, which seems strange for a GM who is less about working within the lines and more about big ideas and making things happen.

“If you don’t try there is no risk or reward. Try and fail, well at least you know and go back to the drawing board. Try and win, then celebrate and look for the next opportunity.”

He seems to be winning.

In terms of regeneration you’ll see new Frond Circles where fallen palm tree fronds are arranged in a circle, much like a clock face, layer upon layer, to a height of 1.5 metres.

“We are monitoring how long it will take for them to decompose naturally and we take measurements regularly.”

He has also reduced daily path sweeping of the white sands, opting for enriching natural habitats and eco systems for small animals and insects, through using the rustic appeal of garden waste such as leaves, twigs and bark in garden areas to encourage natural seeding. So far the evidence indicates that it’s working.

Mark says, “by incorporating the regenerative areas into our landscape, we’ve also reduced the heat and bright glare for guests particularly during the hottest hours of the day when it can be both sweltering and blinding.”

The resort is currently doubling its renewable energy generated from solar power by adding corrosion proof marine grade photovoltaic panels to the roofs of 19 one-bedroom over water villas and the 2 bedroom overwater pavilion. This project will bring the resort’s solar power to 518.52 KWp.

Perhaps one of his favourite projects was the built-in barbecue area in the garden adjacent to the Crew Cafe (staff canteen).

“It’s a giant bbq that any Aussie would be proud of mate!” he says with a wide grin.

“Our engineering team built the structure out of bricks and mortar and then we installed the grill. It’s working a treat. We even incorporated a wok station.”

Delighting his own crew is important to him.

“Happy staff make for happy guests. It’s my commitment to my team to continue to try and improve their facilities on the island. I work very closely with our HR team and our owners,”

Under his guidance the Kandoo Kids’ Club has been upgraded with essential maintenance and a spruce up to delight the younger guests.

“Our Kids’ Club team don’t just stay within the confines of the Kandoo Kids’ Club venue on the island. We actively encourage kids to learn about the island, the different habitats and have fun, so treasure hunts and discovery walks are all part of our day to day.”

So what is next? Mark shares the projects he is currently advancing.

“I’m focused on our Chef’s garden and elevating it in terms of selection and production quantities and we are currently trialling our new guest app making all of the resort information, room service, mini bar and chatting to a team member in real time available from a guest’s smart device.”

Mark explains while the resort is in the final stages of the testing phase the guest app has been well received and the use of technology has been embraced by both the resort team and the guests.

Perhaps the most exciting project from a rooms perspective is that Holiday Inn Resort Kandooma Maldives will unveil a new 3-bedroom Beach Pool Villa towards the end of the year. Currently the pool element is under construction and the project is running to schedule.

“It’s already been sold for the festive season, so we have to have it ready in time. Nothing like pressure, eh?”

It’s easy to see why Mark has so quickly garnered the label the Change Maker, but he credits these successes and the ability to make change so quickly to the team and owners.

“I think it’s a journey. For me it was about earning trust and then getting our crew on board with the different ideas, working with the owners to prioritise the big spends on their asset and to build a culture which continually strives to maintain the property for a great guest experience.”

For information about Holiday Inn Resort Kandooma Maldives visit www.maldives.holidayinnresorts.com

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Unwind and Explore: Hilton Maldives Amingiri Resort & Spa Invites Families to a Rejuvenating Summer Escape

Published

1 day ago

May 3, 2024

Maldives Insider

Hilton Maldives Amingiri Resort & Spa, an all-pool villa haven nestled amidst the breathtaking natural seascapes of the Indian Ocean, invites families to embrace the joy of relaxation and the spirit of adventure this summer with a slew of experiences designed to inspire playful discoveries and foster tranquil reconnections with the mind and body.

Fun for All Ages

Budding adventurers and creative little spirits alike can discover new adventures at Krakengiri Kids’ Club, one of the largest kids’ clubs in the Maldives. Led by a multilingual team of certified childcare professionals, young guests can engage in an exciting array of daily activities that combine learning and play.

Upstairs, Re:Fuel, a rooftop lounge for teens, hosts engaging milkshake-making workshops and fun family movie nights under the starry Maldivian sky.

In June, the resort offers a Holiday Camp for teens, who can personalize their wellness experiences as follows:

Pick up new sports such as tennis, pickleball, and badminton on the multi-purpose court with the hotel’s resident Sports Animator
Work out with a personal trainer at the fitness center
Try aerial yoga for beginners, yoga for better sleep, breathwork, and meditation with the resident yoga practitioner
Enjoy a restorative massage in the overwater treatment villas of Amingiri Spa.

The experience is available at USD 150++ per person for a combination of any two 30-minute sessions.

Restful Retreats

Amingiri Spa introduces Water Connect, a private in-villa pool experience guided by a certified water shiatsu specialist. The gentle movements and targeted massage techniques melt away tension and create a deeply relaxing sensation akin to being cocooned in the womb. The serene escape is available between 4:00 pm to 5:30 pm at USD 150++ for 30 minutes.

Starting in June, guests can indulge in a brand-new Sleep Wellness menu designed to ease the mind and body into a state of deep and rejuvenating slumber. Guests can choose to unwind with a calming signature massage on the spa’s Skye Deck, bask in the timeless glow of an evening hammam ritual in the modern hammam room, or embrace tranquility with an in-villa session incorporating guided meditation, yoga, and breathwork.

Exclusive Offer

Guests who stay a minimum of four nights enjoy the added value of a half board meal plan and complimentary shared roundtrip speedboat transfers with Maldivian Bliss. This offer is available for stays through to December 20, 2024.

From May through to September 30, 2024, children stay and dine free: parents staying with two young children ages 11 years and below in an Overwater Suite with Pool and any of the Two-Bedroom Beach and Overwater Villas will also enjoy the half board meal plan and complimentary shared roundtrip speedboat transfers when booking Maldivian Bliss. Hilton Honors members enjoy full points for their stay. Terms and conditions apply.

Hilton Maldives Amingiri Resort & Spa is part of Hilton Honors®, the award-winning guest-loyalty program for Hilton’s 22 distinct hotel brands. Members who book directly on the hotel’s website will have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of points and money to book a stay, an exclusive member discount, free standard Wi-Fi and the Hilton Honors app.

Featured

Maldives Madridistas: Patina Maldives, Fari Islands Nets Exclusive Football Camp Partnership with the Real Madrid Foundation

Published

2 months ago

March 14, 2024

Maldives Insider

Younger guests at Patina Maldives, Fari Islands can embrace new patterns of play this summer at an exclusive, Maldives-first Real Madrid Foundation football camp. From 4 July – 12 August, a youth coach will lead a comprehensive Real Madrid Foundation programme of daily soccer sessions for ages 5-9yrs, 10-14yrs, and 15-17yrs. The coach will be joined by an elite player ambassador from UEFA’s all-time no. 1 ranked football club toward the end of the programme.

This summer’s inaugural Patina Maldives x Real Madrid CF Foundation football camp is the first edition in an ongoing partnership, with additional future football camp dates to be confirmed. Led by a licensed Real Madrid Foundation coach, sessions will focus on developing each participant both individually and as part of the group, in order to ‘Play The Real Way’ – the training methodology that combines play, as well as sports values.

Sessions will take place on a new, purpose-built 6 a side astroturf pitch located near the Fari Marina Village at Patina Maldives.

All participants will receive an official camp football camp shirt, shorts, socks, drawstring bag, sweatbands, and cap; while those completing a minimum of four days’ coaching will also be presented with a Real Madrid Foundation participation certificate.

Real Madrid Foundation football clinics at Patina Maldives, Fari Islands are priced at USD195++ per child per session for guests of the resort. Bookings are also open to guests from neighbouring resorts, from USD250++ per child per session.

Rates at Patina Maldives, Fari Islands start from USD2,054 (approx. GBP1,620) per night based on two adults sharing a One Bedroom Pool Villa including daily breakfast, complimentary Guest Benefits, tax, and service. Terms and conditions apply.

For more information and reservations, please visit https://patinahotels.com/maldives or contact reservations.maldives@patinahotels.com. For more information on Pathways, please see here.

Featured

A blissful island Easter celebration at Alila Kothaifaru Maldives

Published

2 months ago

March 14, 2024

Maldives Insider

Experience unique and enriching getaways at Alila Kothaifaru Maldives, as the luxury resort unveils exciting benefits for family getaway packages launching this season. Guests are invited to immerse themselves in the ethereal charm of the Maldives.

Nestled in the pristine Raa Atoll, Alila Kothaifaru Maldives seamlessly blends eco-friendly architecture with contemporary sophistication, complemented by the untouched, rugged beauty of the Raa Atoll. Situated amidst miles of untouched marine life, Alila Kothaifaru invites guests to reconnect with nature in the most extraordinary ways. With spacious villas and private pools, guests can truly experience the essence of a getaway where luxury and adventure harmoniously coexist.

Surrounded by azure skies and the turquoise waters of the Raa Atoll, Alila Kothaifaru Maldives offers an idyllic setting for a family escape during the Easter break. Here, guests can unwind in luxurious, nature-immersed surroundings, embark on exciting adventures together, and indulge in unforgettable wellness and culinary experiences.

During Easter weekend, Play Alila will delight young guests with a diverse range of festive island-inspired activities, including Easter egg decorating, arts and crafts, face painting, and more. For those seeking relaxation, Spa Alila offers enticing packages for parents and children to enjoy quality bonding time.

For the adventurous souls, do not miss the chance to join our Sparkling Underwater Egg Hunt. Hidden throughout one of our nearby dive sites, these eggs hold a special surprise. The lucky diver who discovers the egg with a unique mark will win an exclusive clutch made of Swarovski crystal valued at EUR 1,800!

Embark on an Easter journey to remember at Alila Kothaifaru Maldives. Explore all of the Easter events and activities at Alila Kothaifaru Maldives here

Family Getaway Package

Booking Period: Until 30 October 2024
Stay Period: Until 25 December 2024

Experience a family holiday rich with memorable moments. From nature walks to energetic beach activities, Alila Kothaifaru Maldives’ offerings extend to the whole family. Indulge in a host of fun adventures together, or relax while your children participate in creative indoor and outdoor activities. Enjoy special family welcome amenities upon arrival, return seaplane transfers, daily full-board meals, and a special offer on wellness treatments. Experience the beauty of our island while creating lasting memories to be treasured!

Stay with us during the Easter period from 25-31 March 2024 and be treated to a wide range of festive island inspired activities such as Easter egg decorating, arts and crafts, egg hunting around the island and underwater, wellness offering, and many more!

For more information and reservations, please contact kothaifaru@alilahotels.com or visit alilahotels.com