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Centara launches its first loyalty programme with theme ‘Loyalty from the heart’

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Maldives Promotion House – Centara Hotels & Resorts has launched a new loyalty programme under the theme, “Loyalty from the Heart”.

Centara – The 1 Card is a newly created recognition and rewards programme for those who love travelling and staying in the best hotels.

By accruing points, members will be able to enjoy a free stay in a Centara hotel or resort, anywhere in Thailand or overseas, with no blackout dates.

“St Valentine’s Day is, we feel, the perfect time for us to launch Centara – The 1 Card,” said Thirayuth Chirathivat, chief executive officer of Centara Hotels & Resorts.

“We feel it will be of great value to our guests and customers, and a very heart-warming and giving way in which we can show how much we value them and how much we appreciate their loyalty.”

There are four tiers to membership, namely Classic, the entry level; Silver; Gold; and Platinum Elite.

Members progress upwards through the tiers simply by earning more points.

At each level the rewards increase, with free room upgrades, early check-in and late checkout, pre-registration, guaranteed room availability, and much more.

Mr Thirayuth said that members of the programme would find it very easy to earn points that go towards a free hotel stay.

“They will earn five points for every 30 baht they spend when staying with Centara Hotels & Resorts, dining in a Centara restaurant, or relaxing in a Centara spa.

“Book direct through the Centara website and they will earn double these points.

“Members will also earn points when dining in a Centara restaurant or enjoying a Centara spa, even if they are not actually staying in a Centara property.

“They will also earn points when they shop at any Central Retail Corporation store.

“As members progress through the membership tiers, their points carry a bonus rating, enabling fast progress upwards to the maximum rewards level.”

Membership of Centara – The 1 Card is free.

Centara – The 1 Card is also fully compatible with The 1 Card, the very successful loyalty programme that is operated by Central Retail Corporation Ltd.

“We at Centara Hotels & Resorts are very much aware that there are many loyalty programmes in the market, but we have created what we feel is a perfect blend of benefits for those who wish to call Centara their second home,” said Mr Thirayuth.

“We also feel that the combined benefits of Central Group add up to Centara – The 1 Card being the only card that anyone will need.”

The Centara – The 1 Card will be promoted under the campaign Life Should Be Rewarding.

Chris Bailey, senior vice president for sales and marketing at Centara Hotels & Resorts, said that the company feels the basic premise of membership will itself be a powerful marketing tool.

“A member will accrue points simply by doing something he or she would normally be doing, by staying in a hotel or resort, dining, using a spa, or shopping, and these points can then be redeemed for a free hotel stay.

“So membership, and use of membership, carries tangible rewards without any great shift in lifestyle patterns.”

Centara – The 1 Card will be promoted in a variety of ways, via advertising campaigns, online and social media marketing, database marketing, and point-of-sale.

“We shall also be marketing through Central Retail’s The 1 Card, and we see that as being an exceptionally strong marketing tool, as there are in excess of 4 million members of The 1 Card in Thailand, and the number is continually growing,” said Mr Bailey.

Members of Central Retail’s The 1 Card will be able to redeem their existing points for free hotel stays by taking membership of Centara – The 1 Card.

Centara – The 1 Card can be used at Centara hotels and outlets throughout the world, and points can be redeemed for free rooms.

“We believe that once members see how quickly they can earn points, and how the value of the points increases as they pass upwards through the membership tiers, that Centara – The 1 Card will become an indispensable part of their lifestyles,” said Mr Bailey.

“Building up points to take yourself, your partner or your family away for a holiday in which your hotel room is free of charge will become an exciting part of your everyday life, and a challenge to see how quickly the necessary points can be achieved.”

Centara Hotels operates Centra Grand Island Resort & Spa and Centara Ras Fushi Resort & Spa in Maldives. Their third resort in Maldives is under construction.

For more information about Centara The 1 Card, please  visit website www.centara1card.com

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The Nautilus Maldives brings back Ocean Discovery Week

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The Nautilus Maldives will host Ocean Discovery Week from 2 to 8 August 2026, offering guests a closer exploration of the marine environment in Baa Atoll’s UNESCO Biosphere Reserve. Set around the rhythms of the sea, the programme is designed to bring together ocean discovery, photography, storytelling and family participation.

This year’s edition will feature underwater photographer Tobias Friedrich, who will be joined by his wife Isidora and their two sons, Kian and Dorian. Together, they bring a family-based perspective to the programme, shaped by diving, marine advocacy and shared experience.

Tobias Friedrich is known for his underwater photography and his role as a jury member for the Underwater Photographer of the Year. His work has documented marine environments ranging from tropical reefs to Arctic waters. Isidora, a PADI AmbassaDiver, contributes through storytelling linked to ocean exploration, diving safety and conservation. Kian and Dorian, both certified junior divers, add a younger perspective to the programme through their own connection with the sea.

Throughout the week, guests will be able to take part in a range of activities including manta ray encounters in Hanifaru Bay, night dives and guided snorkelling on the house reef. The programme also includes photography sessions led by Tobias Friedrich, covering underwater composition, storytelling and image-making. These sessions will range from introductory poolside workshops to more advanced guidance.

Alongside this, Isidora will lead storytelling and engagement sessions, while also guiding children’s activities. Evening events will include outdoor cinema screenings focused on underwater phenomena, as well as talks aimed at giving guests a wider understanding of the marine world.

At Naiboli, an Ocean Gallery will display Tobias Friedrich’s work through books, calendars and selected pieces, some of which will be available for purchase. A portion of proceeds will go towards marine conservation initiatives.

For younger guests, Ocean Discovery Week will also be reflected in the Young Wonderers programme. Activities will include coral planting sessions with the resort’s resident marine biologist, along with ocean-themed art, storytelling and reef exploration.

The Nautilus Maldives is presenting Ocean Discovery Week as a programme shaped less by fixed schedules than by shared experiences in and around the sea. Through diving, photography, storytelling and conservation-based activities, the week is intended to deepen guests’ understanding of the marine environment while creating opportunities for connection across age groups.

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Kandooma Maldives offers complimentary third night on premium villa stays

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Holiday Inn Resort Kandooma Maldives is offering guests the opportunity to extend their stays through a promotional campaign in which every third night is complimentary across selected premium villa categories.

The offer applies to Beach Houses and Overwater Villas and extends beyond a standard Stay 3 Pay 2 structure. Guests can also book under Stay 6 Pay 4, Stay 9 Pay 6, and longer-stay formats, with every third night free for stays of up to 30 nights.

Available exclusively to IHG One Rewards members, the promotion forms part of IHG’s Asia Pacific “One More Moment” campaign. It is valid for bookings made before 1 May 2026, with travel available through to the end of the year, subject to blackout dates.

The offer also includes no upfront payment and free cancellation up to three days before arrival, giving travellers added flexibility when planning future stays.

Sharon Garrett, Director of Marketing & Sustainability at Holiday Inn Resort Kandooma Maldives, said the offer builds on the appeal of a familiar stay incentive while giving guests more scope to extend their time at the resort.

“Our members really value the simplicity of a Stay 3 Pay 2 offer, but what makes this particularly appealing is the ability to extend that benefit across longer stays,” she said.

“It is about giving guests the freedom to enjoy one more dive, one more spa treatment, or simply one more unhurried day on the island.”

Located in South Malé Atoll, around 45 minutes by speedboat from Velana International Airport, Holiday Inn Resort Kandooma Maldives is positioned as a private island resort with a focus on diving, family-friendly facilities and accessible Maldives holidays. The resort offers a range of accommodation categories, several dining venues, the Kandoo Kids’ Club, and Kandooma Spa by COMO Shambhala.

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Mandara Spa celebrates 30th anniversary with focus on Maldives growth

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This May, Mandara Spa marks a landmark milestone — celebrating not only three decades of luxury spa management, but a sustained and growing commitment to the Maldives as one of the world’s premier wellness destinations.

Founded in Bali in 1996, Mandara Spa was built on the warmth, spirituality, and healing traditions of Bali. That same Balinese soul — rooted in genuine care, ritual, and human connection — remains at the heart of every Mandara Spa experience, from the shores of the Maldives to destinations across the globe.

A Landmark Presence in the Maldives

The Maldives has long been central to Mandara Spa’s international success. With a dedicated corporate office based in Malé and an established network across some of the country’s most prestigious resorts, Mandara Spa has helped define what luxury wellness looks like in the Indian Ocean — combining Balinese authenticity with world-class operational discipline.

As the Maldives continues to strengthen its position as one of the world’s most sought-after destinations for luxury travel, Mandara Spa’s model offers resort owners a proven framework for exceptional guest experience and sustainable commercial performance:

  • Tailored spa concepts aligned with each property’s unique brand positioning
  • Internationally trained therapists grounded in authentic Balinese healing traditions
  • Revenue optimisation strategies that maximise treatment and retail performance
  • Structured training, compliance, and quality assurance
  • Pre-opening development support and spa design consultation

In Gratitude: Partners, Team, and Friends

Mandara Spa’s 30-year journey has been shaped, above all, by the people who have chosen to be part of it. The company extends its sincere appreciation to:

  • Current resort partners, whose continued trust and collaboration sustain the highest standards of wellness and guest satisfaction every day
  • Previous partners, whose vision and support laid the foundation for Mandara Spa’s presence across the region
  • Future partners, whose ambition and shared belief in the power of wellness will help define the next chapter
  • Our therapists, spa managers, and support teams — whose skill, warmth, and dedication are the true expression of what Mandara Spa stands for. Every treatment delivered, every guest welcomed, every standard upheld — that is their work, and this milestone belongs to them as much as anyone

Wellness as a Strategic Imperative

Over the past decade, the role of spa and wellness within the luxury resort experience has fundamentally shifted. For today’s discerning traveller, wellness is not an amenity — it is a deciding factor in resort selection. Mandara Spa’s operational model is built to meet this demand head-on, supporting owners with consistent EBITDA performance, transparent KPI reporting, and a globally recognised brand that resonates with high-value guests.

Mandara Spa’s operational model is built to meet this demand head-on, maximising spa revenues, enhancing guest capture and spend, and providing owners with transparent KPI reporting and a globally recognised brand that resonates with high-value guests.

An Invitation to the Next 30 Years

Mandara Spa warmly invites resort owners, developers, and hospitality groups who share a vision for exceptional wellness to connect. Whether at the concept stage or seeking to elevate an existing spa operation, Mandara Spa offers a partnership shaped by Balinese heritage, refined Asian influences, and global expertise — bringing decades of experience to every collaboration.

“This anniversary belongs as much to our partners as it does to us. The Maldives has been a cornerstone of our global success, made possible by the trust and collaboration of every resort we’ve worked with, and by the expertise and care of our spa teams who define the Mandara experience. As we look ahead, we remain deeply committed to building on that foundation and welcoming new partners into the Mandara Spa family,” said Trent Munday, Senior Vice President – International, Mandara Spa.

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