Awards
Milaidhoo Maldives recognised with Excellence in Personalised Hospitality award

Milaidhoo Maldives, the epitome of reinvented luxury and personalisation in the Maldives, has announced that it has been awarded the prestigious title of “Excellence in Personalised Hospitality and Service – Maldives, 2024” by Global Brands Magazine. This recognition celebrates the island’s relentless commitment to providing tailored experiences and world-class service to its guests.
In a fiercely competitive field, Milaidhoo stood out for its exceptional dedication to personalisation. Global Brands Magazine, one of the world’s largest and most respected brand publications, honours excellence in the hospitality industry through these annual awards, and the 13th edition was no exception. Each nominee was rigorously evaluated by an external research team, ensuring that only the very best in customer service, innovation and branding emerged victorious. Milaidhoo Maldives was selected for its outstanding ability to deliver bespoke hospitality and its continuous focus on guest satisfaction.
At the heart of Milaidhoo’s success is its distinctive approach to service. From the moment guests arrive, they are welcomed into a world where every detail is curated to reflect their individual preferences. Central to this experience is the Island Host, a dedicated butler who serves as a personal concierge during the entire stay, ensuring that each guest’s wishes are not just met but anticipated.
The Island Hosts work seamlessly alongside the entire Milaidhoo Family — a team of passionate and highly trained professionals from every department, all of whom embody the island’s philosophy of personalised luxury. Whether it is arranging private dining experiences, designing bespoke wellness treatments or creating unforgettable excursions, the Milaidhoo Family ensures that every moment on the small island is a unique and cherished memory.
“Milaidhoo has always been about a place where our guests feel they belong than just luxurious accommodation; it is about crafting meaningful and unforgettable experiences for each and every guest,” said Paul van Frank, General Manager at Milaidhoo Maldives. “This award is a testament to our exceptional team, whose dedication and passion for delivering personalised service are the cornerstones of our success. We are thrilled and honoured to be recognised by Global Brands Magazine.”
As the Maldives continues to be one of the world’s most sought-after luxury destinations, Milaidhoo Maldives remains a beacon of individuality, where each guest’s stay is a reflection of their personal desires and dreams. This award is not only a reflection of Milaidhoo’s commitment to excellence, but also an endorsement of the island’s innovative approach to hospitality, placing the guest experience at the very core of everything it does.
Awards
Jen Maldives Malé by Shangri-La named ‘Leading Business Hotel – Maldives’ at SATA 2025

Jen Maldives Malé by Shangri-La has been named ‘Leading Business Hotel – Maldives’ at the prestigious South Asian Travel Awards (SATA) 2025, held this year in Colombo, Sri Lanka.
The award recognises outstanding achievements in travel, tourism, and hospitality across South Asia, underscoring the hotel’s continued commitment to delivering exceptional service, modern business facilities, and a seamless experience for both corporate and leisure travellers.
General Manager Juan Carlos Diago expressed his gratitude, stating, “We are truly honoured to receive this recognition from SATA. The award is a testament to the passion, dedication, and hard work of our entire team, who consistently go above and beyond to deliver exceptional services to our guests. We share this achievement with our valued guests and partners who continue to trust and support us.”
Situated in the heart of Malé, the capital of the Maldives, Hotel Jen Malé Maldives by Shangri-La has long been a preferred choice for business travellers seeking convenience, comfort, and efficiency. The property offers state-of-the-art amenities, versatile meeting and event spaces, and a balance of work and leisure. Guests regularly commend the hotel’s professionalism and consistency in delivering high standards, making each stay both productive and memorable. Whether for a short stopover or an extended business visit, Hotel Jen continues to set the benchmark for world-class service in a dynamic urban setting.
Director of Sales Mariyam Shafiyya Steinhilber added, “We are deeply honoured to receive the Best City Hotel Award. Winning this award reflects the passion and dedication of our entire team, from our front-line staff to our management. Every department has played a vital role in creating the outstanding guest experiences that make our hotel a leader in the city’s hospitality landscape.”
The South Asian Travel Awards brings together leading industry figures from Sri Lanka, India, Nepal, Bhutan, Bangladesh, and the Maldives, and has become one of the region’s most respected platforms for recognising excellence and innovation in tourism and hospitality.
As Jen Maldives Malé by Shangri-La celebrates this milestone, the team remains dedicated to enhancing service standards and redefining the business travel experience in the Maldives and beyond.
Awards
Hulhule Island Hotel wins South Asia’s Leading Airport Hotel at SATA 2025

Hulhule Island Hotel (HIH) has announced that it has been awarded the Gold Award for “South Asia’s Leading Airport Hotel” at the South Asian Travel Awards (SATA) 2025. This recognition underscores the hotel’s longstanding reputation as the premier gateway to the Maldives, providing seamless hospitality experiences for travelers.
Held at Cinnamon Grand Colombo, Sri Lanka, the 9th edition of the South Asian Travel Awards welcomed industry leaders and esteemed delegates from across the region to celebrate outstanding achievements in hospitality and tourism.
The South Asian Travel Awards (SATA) is the region’s most prestigious platform dedicated to recognising excellence in the travel, tourism, and hospitality industries. Launched to elevate industry standards and celebrate the diverse offerings across South Asia, SATA honours outstanding achievements by businesses, individuals, and destinations that shape and inspire regional tourism. With participation from six nations – Sri Lanka, India, Nepal, Bhutan, Bangladesh, and the Maldives – SATA has become a symbol of unity and collaboration in one of the world’s most culturally rich and geographically diverse regions.
Ali Shakir, Group General Manager, commented on the award by saying, “Winning the Gold Award as South Asia’s Leading Airport Hotel reinforces our promise of being more than just a transit hotel. Hulhule Island Hotel stands as the gateway to the Maldives, where comfort, convenience, and heartfelt hospitality meet. This achievement is dedicated to our passionate team who consistently go beyond expectations to create memorable experiences for every guest.”
Hawwa Fareesha, Hotel Manager of Hulhule Island Hotel added, “We are honored to receive the Gold Award for Best Leading Airport Hotel. This prestigious recognition reflects the dedication of our exceptional team and the strong leadership of our Group General Manager. Thank you to all our staff – your passion and commitment continue to set us apart.”
Strategically located just minutes away from Velana International Airport, Hulhule Island Hotel stands as the Maldives’ premier airport hotel, offering comfort and convenience to both leisure and business travelers. The property features a wide range of modern facilities including well-appointed rooms, multiple dining venues, recreation options, and event spaces, all designed to provide a seamless transition for travelers entering or departing the Maldives. Known for blending efficiency with warm Maldivian hospitality, HIH has become the preferred choice for international passengers, airline crews, and corporate guests alike.
Awards
Cinnamon Velifushi, Dhonveli Maldives secure Gold titles at SATA 2025

Cinnamon Hotels & Resorts Maldives reinforced its position in the regional tourism industry at the 9th South Asian Travel Awards (SATA) 2025, earning two prestigious Gold titles — Leading Beach Resort for Cinnamon Velifushi Maldives and Leading Surf Resort for Cinnamon Dhonveli Maldives.
The awards ceremony, hosted at Cinnamon Grand Colombo on 20th September 2025, brought together industry leaders from across South Asia to celebrate outstanding achievements in travel and hospitality.
Cinnamon Dhonveli Maldives, located in North Male Atoll and renowned for its legendary Pasta Point surf break, was named Leading Surf Resort for the seventh time and for the third consecutive year, reaffirming its legacy as the region’s premier surf destination. Beyond surfing, the resort offers a range of water sports, wellness facilities, and immersive Maldivian experiences, making it a destination of choice for adventure-seeking travellers.
Meanwhile, Cinnamon Velifushi Maldives, a private island retreat known for its crystal-clear lagoon, pristine beaches, and luxurious beachfront and overwater villas, celebrated a milestone moment with its first-ever Gold award as Leading Beach Resort. The resort is also recognised for its wellness offerings, fine dining, and family-friendly activities, creating a holistic guest experience in the Maldives.
Commenting on the achievement, Sanjeeva Perera, Area General Manager for Cinnamon Hotels & Resorts Maldives, said “For us, these two awards tell a story of legacy and new milestones. Cinnamon Dhonveli Maldives, with its iconic Pasta Point, has once again proven why it remains the heartbeat of the surf community as South Asia’s Leading Surf Resort. At the same time, Cinnamon Velifushi Maldives’ first Gold as Leading Beach Resort is a celebration of the island’s natural beauty and the passion of our teams who create unforgettable moments for guests. Together, these wins reaffirm Cinnamon Hotels & Resorts Maldives as a destination where adventure and serenity meet.”
The SATA 2025 event honoured 53 Gold and 113 Silver award winners, spanning Sri Lanka, India, Maldives, Nepal, Bhutan, and Bangladesh. Alongside Sri Lanka’s victories, the Maldives received the title of Leading Adventure Destination, while Bhutan was recognised as Leading Heritage Destination.
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