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Face masks, health checks and long check-ins: the future of flying
Cabin crew in protective suits, health certifications for passengers, mandatory face masks, and longer check-in times.
This is the new reality of mass air travel.
As people dream of taking to the skies once more, they face the prospect that changes to curb the spread of coronavirus will be even more challenging than those brought in after the 2001 terror attacks in the United States.
In addition to the strict security measures commonplace around the world since then, passengers will now encounter a barrage of checks for COVID-19.
“Before the pandemic, we were told to arrive two hours before the flight. This time we had to be at the airport at least four hours before flying,” said Indonesian Suyanto after taking a domestic route in late May.
There were multiple queues and screenings before he could even check in at the airport, he added.
Passengers in the country must declare a reason for flying, provide documentation proving they are virus-free, undergo multiple screenings, and offer details of their movements on arrival.
“It was more tiring and expensive. With these kinds of strict rules, I think people will think twice before travelling,” said the 40-year-old, who had to pay double the usual fare for his short flight as some seats were left empty for social distancing.
As the aviation industry attempts to find a way forward, experts warn the impact of the pandemic will be far-reaching.
“9/11 created a new environment for the entire travel industry in terms of security,” explained Shukor Yusof from Malaysia-based Endau Analytics.
While the fallout from the 2001 attacks could be used as an “indicator” of what to expect, the COVID-19 challenge was a “far more serious… global event”, he said.
Defiant passengers
The United Nations’ civil aviation agency has drawn up a set of guidelines for safe flying in the wake of the pandemic, from mandatory wearing of masks to the disinfection of areas people come in contact with.
In addition, industry body the International Air Transport Association (IATA) has suggested governments collect passenger data — including health information — ahead of travel, and that access to airports be restricted to staff and same-day travellers.
Other measures outlined in their guidelines include the redesign of gate areas to reduce congestion, faster and smoother boarding and baggage collection procedures, and even “prohibiting queues for the washrooms” to limit passenger interaction.
“The COVID-19 crisis is the biggest disruption in the history of the aviation industry. The recovery is going to be long and slow,” Albert Tjoeng, regional spokesman for IATA, told AFP.
Implementing new regulations is already proving challenging — and chaotic.
While some US airlines require masks be worn in-flight, it has proven difficult to enforce this rule if passengers are defiant.
In India, which resumed domestic flights last week, some cabin crew wore protective suits with masks, plastic visors and blue rubber gloves, but, according to media reports, had no idea if they were supposed to quarantine post-flight.
Mumbai airport put in place social distancing rules but these quickly fell apart when angry travellers harangued staff after flights were cancelled last-minute.
The most hotly debated measure in the industry has been whether to leave middle seats empty.
Japan Airlines and Delta are among carriers doing so but Michael O’Leary, the boss of Irish low-cost airline Ryanair, has said the idea is “idiotic” and would stop his firm making money.
‘Travel bubbles’
The emergence of COVID-19, which was first reported in China last year and has since infected more than seven million people worldwide, brought air travel to an almost complete halt with entire fleets grounded and mass layoffs.
IATA forecasts international carriers are in line to make a combined net loss of more than $84 billion this year.
“We don’t know exactly how the trajectory of this recovery will look,” Singapore Airlines chief executive Goh Choon Phong said, after the carrier reported the first full-year loss in its 48-year history.
There are some signs of recovery as major economies ease lockdowns — with IATA pointing to a growth in flight numbers from April to May — but flying looks set to struggle to return to pre-virus levels.
A confusing patchwork of rules imposed by countries at different stages in tackling their outbreaks makes it tricky for consumers to plan holidays or visit family abroad.
Some nations are maintaining bans on travellers from hard-hit nations or requiring people to enter quarantine on arrival, typically for a 14-day period.
Countries that have kept the virus in check are looking at creating “travel bubbles”, or reciprocal agreements with other places on similar outbreak curves, but these can have onerous requirements.
A “fast lane” for essential business and official travel between some parts of China and Singapore has been launched, but travellers need sponsorship and have to take a virus test before departure and on arrival.
Many who previously flew frequently may simply choose not to for the time being.
Fazal Bahardeen, chief executive of Singapore-based Islamic travel specialist HalalTrip, told AFP: “If I have to go through all the hassle, I might as well not travel unless I really have to.”
Reporting and photos: AFP
Amilla Maldives has been named a joint winner in the Most OutThere Initiative in Inclusive Travel category at the Experientialist Awards 2026, following a Highly Commended recognition in the same category in 2025.
The Experientialist Awards recognise organisations shaping travel through inclusivity, individuality and design, with the inclusive travel category highlighting initiatives that address not only accessibility, but also how journeys are experienced by guests.
At Amilla Maldives, accessibility is integrated into the overall guest experience. The resort adopts an approach that begins at the planning stage and continues throughout the stay, with a focus on understanding individual guest needs and adapting experiences accordingly.
Aligned with its In Harmony with Purpose philosophy, the resort has introduced a range of measures aimed at improving accessibility. These include villa features designed for ease of use, accessible pathways across the island and adaptive experiences such as inclusive snorkelling and wellness sessions.
As an IncluCare Verified resort, Amilla Maldives continues to develop its offering through feedback and collaboration, with the aim of enhancing inclusivity across its operations.
Commenting on the recognition, Morgan Martinello said the resort remains focused on creating travel experiences that feel natural and accessible. He noted that the continued recognition reflects the resort’s ongoing efforts to improve inclusivity.
The award from OutThere, a platform focused on diversity and inclusion in travel, marks a further step in the resort’s efforts to create accessible and inclusive guest experiences.
Centara Grand Lagoon Maldives, part of Centara Hotels and Resorts, has marked its first anniversary, highlighting a year of operations as a luxury island resort within The Atollia development.
During its first year, the resort has received international recognition, including being named among Favourite Overseas Leisure Hotels in the Condé Nast Traveller Middle East Readers’ Choice Awards 2025 and listed among the Top Ten Best Maldives Resorts in the DestinAsian Readers’ Choice Awards 2026.
Since opening, the resort has offered a collection of beachfront and overwater villas, along with two- and three-bedroom residences designed to provide privacy and space. Accommodation options include private pools or Jacuzzis, with design elements incorporating contemporary architecture, natural materials and Thai-inspired influences.
The resort’s concept draws on Thai heritage, reflected across its wellness, dining and guest experiences. At SPA Cenvaree Retreat, treatments are inspired by traditional Thai wellness practices. Dining options across the resort include live cooking experiences at The Gallery, Mediterranean-inspired seafood at Bluefin, and beverage offerings at venues such as Sunset Social, The Club and Coco Drift.
Guests can also take part in a range of leisure and recreational activities, including water sports and marine experiences. The resort caters to a variety of travellers, offering facilities for families, including a kids’ club and an entertainment zone for teenagers, as well as spaces for private events, group stays and corporate gatherings.
Commenting on the milestone, Jorge Fernandez said the resort combines elements of Thai heritage with the Maldivian environment to create a distinct guest experience. He noted that recognition received during the first year reflects the resort’s approach to hospitality, sustainability and service, while also acknowledging the role of guests and staff in its development.
As it marks its first anniversary, Centara Grand Lagoon Maldives continues to focus on delivering curated guest experiences, with an emphasis on hospitality, design and sustainable operations within the destination.
InterContinental Maldives Maamunagau Resort has introduced a new Beach Reads programme, designed to encourage guests to engage in reading as part of a broader focus on mindful travel and leisure.
The initiative aligns with emerging travel trends highlighting a growing interest in literary-inspired experiences, where travellers seek meaningful activities that combine storytelling with natural surroundings. The programme aims to provide guests with opportunities to disconnect from daily routines and engage in quieter, reflective moments during their stay.
At the centre of the initiative is a rotating Book of the Month, selected to reflect themes such as wellness, nature and exploration. Guests are informed of the selected title prior to arrival and may request a complimentary physical copy, which is delivered by the resort’s Island Curator. The programme is intended to create shared points of engagement among guests, encouraging discussion and interaction through a common reading experience.
From 1 May, selected areas of the resort will be designated as Book Nooks, offering spaces for reading and relaxation. These include shaded cabanas, a netted lounge area within the adults-only The Retreat, and an overwater jetty swing overlooking Maamunagau Lagoon.
The Beach Reads programme also incorporates a personalised approach. Guests are invited to share their reading preferences, including preferred genres and publications, through a pre-arrival form. These preferences are used to curate tailored reading selections, which are made available during their stay.
As part of the initiative, guests are offered plantable bookmarks as a keepsake. The biodegradable bookmarks are designed to be planted after departure, reflecting the resort’s approach to sustainability and providing a reminder of the reading experience during their stay.
Through the Beach Reads programme, InterContinental Maldives Maamunagau Resort positions reading as an integrated part of the guest experience, combining leisure, personal reflection and environmental awareness within the island setting.
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