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Face masks, health checks and long check-ins: the future of flying
Cabin crew in protective suits, health certifications for passengers, mandatory face masks, and longer check-in times.
This is the new reality of mass air travel.
As people dream of taking to the skies once more, they face the prospect that changes to curb the spread of coronavirus will be even more challenging than those brought in after the 2001 terror attacks in the United States.
In addition to the strict security measures commonplace around the world since then, passengers will now encounter a barrage of checks for COVID-19.
“Before the pandemic, we were told to arrive two hours before the flight. This time we had to be at the airport at least four hours before flying,” said Indonesian Suyanto after taking a domestic route in late May.
There were multiple queues and screenings before he could even check in at the airport, he added.
Passengers in the country must declare a reason for flying, provide documentation proving they are virus-free, undergo multiple screenings, and offer details of their movements on arrival.
“It was more tiring and expensive. With these kinds of strict rules, I think people will think twice before travelling,” said the 40-year-old, who had to pay double the usual fare for his short flight as some seats were left empty for social distancing.
As the aviation industry attempts to find a way forward, experts warn the impact of the pandemic will be far-reaching.
“9/11 created a new environment for the entire travel industry in terms of security,” explained Shukor Yusof from Malaysia-based Endau Analytics.
While the fallout from the 2001 attacks could be used as an “indicator” of what to expect, the COVID-19 challenge was a “far more serious… global event”, he said.
Defiant passengers
The United Nations’ civil aviation agency has drawn up a set of guidelines for safe flying in the wake of the pandemic, from mandatory wearing of masks to the disinfection of areas people come in contact with.
In addition, industry body the International Air Transport Association (IATA) has suggested governments collect passenger data — including health information — ahead of travel, and that access to airports be restricted to staff and same-day travellers.
Other measures outlined in their guidelines include the redesign of gate areas to reduce congestion, faster and smoother boarding and baggage collection procedures, and even “prohibiting queues for the washrooms” to limit passenger interaction.
“The COVID-19 crisis is the biggest disruption in the history of the aviation industry. The recovery is going to be long and slow,” Albert Tjoeng, regional spokesman for IATA, told AFP.
Implementing new regulations is already proving challenging — and chaotic.
While some US airlines require masks be worn in-flight, it has proven difficult to enforce this rule if passengers are defiant.
In India, which resumed domestic flights last week, some cabin crew wore protective suits with masks, plastic visors and blue rubber gloves, but, according to media reports, had no idea if they were supposed to quarantine post-flight.
Mumbai airport put in place social distancing rules but these quickly fell apart when angry travellers harangued staff after flights were cancelled last-minute.
The most hotly debated measure in the industry has been whether to leave middle seats empty.
Japan Airlines and Delta are among carriers doing so but Michael O’Leary, the boss of Irish low-cost airline Ryanair, has said the idea is “idiotic” and would stop his firm making money.
‘Travel bubbles’
The emergence of COVID-19, which was first reported in China last year and has since infected more than seven million people worldwide, brought air travel to an almost complete halt with entire fleets grounded and mass layoffs.
IATA forecasts international carriers are in line to make a combined net loss of more than $84 billion this year.
“We don’t know exactly how the trajectory of this recovery will look,” Singapore Airlines chief executive Goh Choon Phong said, after the carrier reported the first full-year loss in its 48-year history.
There are some signs of recovery as major economies ease lockdowns — with IATA pointing to a growth in flight numbers from April to May — but flying looks set to struggle to return to pre-virus levels.
A confusing patchwork of rules imposed by countries at different stages in tackling their outbreaks makes it tricky for consumers to plan holidays or visit family abroad.
Some nations are maintaining bans on travellers from hard-hit nations or requiring people to enter quarantine on arrival, typically for a 14-day period.
Countries that have kept the virus in check are looking at creating “travel bubbles”, or reciprocal agreements with other places on similar outbreak curves, but these can have onerous requirements.
A “fast lane” for essential business and official travel between some parts of China and Singapore has been launched, but travellers need sponsorship and have to take a virus test before departure and on arrival.
Many who previously flew frequently may simply choose not to for the time being.
Fazal Bahardeen, chief executive of Singapore-based Islamic travel specialist HalalTrip, told AFP: “If I have to go through all the hassle, I might as well not travel unless I really have to.”
Reporting and photos: AFP
Conrad Maldives Rangali Island has been officially certified as a PADI Eco Center, becoming one of only two resorts in the Maldives to receive this recognition in 2025. The certification is awarded to dive resorts that extend their efforts beyond standard operations, with a strong focus on protecting marine environments and raising awareness among future generations.
As part of the certification process, the resort’s team adopted the Conrad House Reef through PADI’s Adopt the Blue programme. A Dive Against Debris clean-up dive was conducted around the reef near Ithaa Undersea Restaurant, during which 10 kilograms of marine litter, primarily plastics and metal fragments, were collected.
The team also joined Green Fins in June 2025 and has since introduced a series of sustainable practices. These include paperless dive check-ins, eco-briefings before excursions, reduced use of plastics through the introduction of glass alternatives, and signage encouraging responsible snorkelling and diving across the dive centre.
Guests are also directly engaged in conservation activities through coral restoration initiatives. In 2025, the team has facilitated 17 coral line adoptions, where participants attend an educational session before attaching coral fragments to nursery lines and assisting with their placement underwater.
Jessica Miller, Marine Biologist at Conrad Maldives, commented: “This certification represents a milestone for us. It’s the result of dedicated teamwork and genuine care for the ocean. Watching our guests become part of the solution, whether through coral planting or learning about local marine life, is what makes this so special.”
Nick Flynn, General Manager of Conrad Maldives, added: “We’re incredibly proud of the team’s achievement in making Conrad Maldives a certified PADI Eco Center. This milestone is part of our long-term commitment to sustainability and a testament to how luxury and environmental responsibility can go hand in hand.”
Ranjit Batra, Chief Executive Officer of Ventive Hospitality, the owning company of Conrad Maldives Rangali Island, highlighted the wider significance of the achievement. He said: “The PADI Eco Center recognition for Conrad Maldives Rangali Island underscores our commitment to protecting marine ecosystems while shaping the future of responsible travel. We are proud of Conrad for leading the way in sustainability across the Maldives.”
The certification strengthens Conrad Maldives’ broader sustainability objectives under Hilton’s Travel With Purpose programme. The resort will continue to offer educational dives, coral adoption opportunities, and conservation briefings, encouraging guests to actively participate in marine protection efforts during their stay.
Conrad Maldives Rangali Island operates under Hilton and is part of Hilton Honors®, the global guest loyalty programme. Hilton Honors members booking directly through official Hilton channels receive a range of benefits, including exclusive discounts, free standard Wi-Fi, flexible payment options combining Points and money, and contactless technology via the Hilton Honors mobile app, which enables digital check-in, room selection, and access.
Angsana Velavaru has been named Best Water Villa Resort at the TTM Awards & Gala 2025, presented by Travel Trade Maldives, the country’s leading travel trade platform.
The award acknowledges the resort’s InOcean Pool Villas, the Maldives’ first standalone water villas located one kilometre from the main island. These villas have become a signature feature of Angsana Velavaru, designed to accommodate both couples and families, with private pools, direct access to the ocean, and spacious interiors.
Beyond the architectural concept, the villas are intended to provide guests with a personal and adventurous connection to the surrounding sea. The resort also offers a wide range of experiences through its ‘101 Things to Do’ programme, which includes marine exploration, wellness activities, and culinary experiences. Cultural engagement is a central element, with opportunities for guests to interact with local island communities and traditions. The resort further integrates sustainability through its ‘Stay for Good’ initiatives, which combine environmental care with community involvement.
Commenting on the award, General Manager Ahmed Zahir said: “We are truly honoured to receive this award from the TTM Awards, a platform that embodies the spirit of the Maldivian travel community. This accolade not only celebrates the uniqueness of our InOcean Pool Villas but also pays tribute to the dedication of our team, who work tirelessly to create moments of discovery, connection and meaning for our guests. At Angsana Velavaru, we believe a stay should be more than a holiday—it should become a journey that remains with our guests long after they return home.”
Angsana Velavaru continues to position itself as a destination offering immersive experiences. Guests are invited to explore coral reefs, engage in island life, and create enduring memories in harmony with the natural environment.
Barceló Nasandhura Malé has been awarded Best City Hotel at the TTM Awards 2025, held on 28 August at Adaaran Select Hudhuran Fushi.
The recognition reflects the passion, hard work, and dedication of the team at Barceló Nasandhura, whose commitment to excellence has been evident since the property opened earlier this year. The hotel has focused on creating memorable guest experiences and setting new standards for city hospitality, which contributed to this achievement.
The TTM Awards, part of the Maldives’ largest travel trade show, celebrates the country’s hospitality sector across 28 categories, bringing together leading travel and tourism professionals from the region.
As it marks this milestone, Barceló Hotel Group reaffirmed its dedication to shaping the future of city hospitality in Malé.
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