Banyan Tree launches global health programme for post-coronavirus travel
Banyan Tree Hotels & Resorts has launched a global integrated health and wellbeing programme, in preparation for the return of travel after the coronavirus pandemic.
Partnering with Bureau Veritas to co-develop a proprietary label and set of protocols, the group is launching the SafeSanctuary programme, an integrated health and wellbeing programme that incorporates protocols of assurance and wellbeing standards.
This will be rolled out progressively from June throughout all properties.
The SafeSanctuary Seal demonstrates the rigour of Protect, Provide and Prevent, to assure all guests and associates of the group’s enhanced health and safety measures at all guest touchpoints as they plan, book and stay with us.
This programme has over 40 areas of enhanced protocols, including screening procedures, hygiene stations, and redesigned processes throughout the guest and associate experience.
Rigorous cleaning and distancing protocols will be applied through the guest and associate journey, focusing on high-traffic public areas as well as high-touch areas in-room with EPA-approved and recommended cleaning agents.
Appropriate distancing will be encouraged through signage and with ambassadors in public areas such as pools, lobbies, restaurants and other facilities. There will be limited capacity quotas in enclosed areas and for group activities.
Guest amenities, linens and bedding are thoroughly steamed and arrive fully protected in-room, ensuring a pristine and comfortable night of sleep.
Going contactless as much as possible, in-room directories and restaurant menus will be replaced with digital options for convenient access on personal devices.
Check-in and check-out processes and experiences such as personal health and fitness classes, cooking sessions or wellbeing consultations, may be conducted in-room to enable a vacation prioritising privacy.
Continuous education, training
All associates are educated continuously on the evolving nature of this health situation, along with guests and surrounding communities.
Education and training are fundamental to ongoing success, and the centralised Banyan Tree Management Academy will increase its subject-specific training standards worldwide.
Hygiene managers on each property and key personnel will apply audit technology that allows implementation of the new protocols.
Wellbeing now and for future
The group, known for pioneering wellbeing for guests and associates, is rolling out an organisational wellbeing index to assess and respond to associates’ wellbeing, as well as a regional tele-therapy service to help support emotional and mental health. Self-care, mindfulness and resilience modules are already available for both associates and guests.
Within the SafeSanctuary programme, additional global standards will focus on deep rest through sleep, activities emphasising the connection to nature, and culinary offerings emphasising plant-forward menus and ingredient integrity.
“Banyan Tree Group’s primary mission is to create sanctuaries to live well, and is dedicating all efforts to ensure a safe sanctuary for guests’ return,” a statement read.
Banyan Tree operates three resorts in Maldives: Banyan Tree Vabbinfaru and Angsana Ihuru in North Male Atoll, and Angsana Velavaru in Dhaalu atoll.
Banyan Tree Vabbinfaru opened its door in 1995 and is the first international chain resort in the Maldives. With just 48 pool villas dotting around the island, privacy and relaxation can easily be attained. The resort has a restaurant, bar, PADI Gold Palm five-star resort dive centre and a Banyan Tree Spa.
Vabbinfaru is also home to the Banyan Tree Maldives Marine Lab, the first of its kind to be funded and built on a private resort, where guests can learn about marine conservation and partake in the many sustainability activities on offer including coral planting, reef cleaning and daily stingray feeding sessions.
Angsana Ihuru is surrounded by one of the most vibrant and well preserved coral house reefs in the Maldives. The resort has 45 villas, a restaurant and a bar, a PADI Gold Palm five-star resort dive centre and an Angsana Spa.
Banyan Tree Vabbinfaru and Angsana Ihuru are located in North Male Atoll, just 25 minutes away by speedboat from the airport. The two resorts are just five minutes by boat away from each other.
Velavaru or ‘Turtle Island’ is located in the pristine Dhaalu atoll, and accessible by a 40-minute seaplane flight from the main Velana International Airport. This 113-villa resort offers 79 island villas and 34 InOcean Villas, revealing spectacular views and direct access to the Indian Ocean.