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OZEN by Atmosphere’s indulgent luxury with GM Nishant Agarwal

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No surprises, no shocks, no hidden extras – all included in one price! You may have come across this tagline from tourism-related advertisements, and if you have, you shouldn’t be surprised or shocked. After all, that’s very true, but only if you have chosen a resort run by Atmosphere Hotels and Resorts.

Since opening its first resort in 2013, Atmosphere Hotels and Resorts have been making waves within the local and Indian Ocean hospitality industry. Especially OZEN by Atmosphere at Maadhoo, the flagship of the Indian Ocean Hotel Group, has established itself as one of the top luxury resorts with a very special holiday plan according to the brand’s core philosophy: ‘The Joy of Giving’.

Amongst Atmosphere Hotels and Resorts’ five properties already in operation, its flagship luxury all-inclusive resort, OZEN by Atmosphere at Maadhoo, stands out in particular.

Having opened its shores to the world in 2016, on the tranquil island of Maadhoo in South Male Atoll, OZEN by Atmosphere at Maadhoo offers the discerning traveller a uniquely exclusive holiday plan — the Atmosphere Indulgence, where guests will experience the ultimate hassle-free beach holiday in the Maldives. The contemporary design style of the resort’s 90 standalone luxury villas and overall ambience of OZEN complements the naturally-blessed surroundings of Maadhoo island,

We speak to Nishant Agarwal, the General Manager at OZEN by Atmosphere at Maadhoo, about what makes OZEN and its sister resorts a favourite amongst holidaymakers from the world over.

Maldives Insider: Atmosphere Hotels and Resorts is known for its guiding core philosophy, the ‘Joy of Giving’. Could you please explain how this philosophy shapes the guest experience?

Nishant Agarwal: Atmosphere prefers to go beyond the typical all-inclusive philosophy and is more extensive than what it is typically known as. Instead we refer to it as an all-encompassing Holiday Plan – custom tailored to each island’s unique experiences and for the type of guests that would come to the resort and to include elements of what they would like to experience on their holiday. We continue to strive to offer best in class experience for each uniquely positioned sub-brand of the Atmosphere Hotels & Resorts brand. In OZEN by Atmosphere we even top this, by having even included services, where people don’t think about. It’s called the Atmosphere Indulgence plan. It includes dine-around at four restaurants when you stay for minimum four nights. The only restaurant restricted to only one meal per stay is the M6m Underwater Restaurant. That’s because of the demand and we want to give all our guests the chance to have this experience. We have more than 80 labels of wine included in the package. There is no end when it comes to food and beverage. You can visit our a la carte restaurants or buffets and order whatever you want, with unlimited alcoholic beverages such as worldwide known exclusive wines, branded champagnes, high level whiskeys, gins, etc. Additionally, minibars are replenished twice a day with Champagne, wines and snacks. Sixty minutes’ spa treatment is included. You can even go for a dive – for every four nights stay.

With this plan, we are transparent in all our marketing collaterals. Whatever mentioned will be delivered and there will be no hidden costs. It’s about delivering more than what you promise. That gets incorporated in the entire service culture of the hotel where everyone serves you from their heart in order to make sure that our guests have the best experience.

MI: Maldivian resorts have traditionally focused on revenue from extras such as excursions, and food and beverage. As the ‘Joy of Giving’ philosophy stands to change that approach, what are the advantages offered by this new philosophy compare to traditional package holidays?

NA: Our Managing Director Salil Panigrahi and team wanted to create a truly luxurious lifestyle experience with no surprises, no shocks, no hidden extras – all included in one price. Where guests might usually spend up to an extra 50 per cent on top of the normal room rates to experience everything else, OZEN’s Indulgence Plan stands out as remarkably different. And so do our other four resorts – all in its own categories.

MI: What are the culinary highlights of OZEN?

NA: Variety of culinary options and restaurants — all included in the Indulgence plan — is a highlight of our resort. M6m Underwater Restaurant is without doubt the jewel in the crown of the fining dining experiences available at OZEN. This is the only underwater restaurant in the world that is included in an all-inclusive package. With a mesmeric view of the lagoon and ocean, M6m strives to deliver some of the finest modern seafood cuisine in the world. The creation, vibrant design and amazing presentation of dishes showcase the exemplary use of fine dining cooking techniques with quality ingredients, whereby drawing a fine line between gastronomy and art!

Besides that, our main restaurant, The Palms, offers international cuisine, with changing themes every day. IndoCeylon restaurant goes to traditional culinary roots of South Asia with Indian, Sri Lankan and Maldivian flavours. Peking overwater restaurant takes guests to a culinary journey to the origins of Far-East cuisine, showcasing authentic Chinese dishes. Apart from that, our ‘Joie De Vivre’ pool bar and pizzeria serves a vast selection of signature cocktails, drinks and snacks throughout the day. And every Friday – when all outlets are closed – we celebrate the Indian Ocean Nights – with live cooking stations open-air, live music, BBQ and much more.

MI: What is being done to maintain and further advance OZEN’s current standing amongst Maldivian resorts?

NA: We are well-positioned in the market. So, the challenge is to sustain the position. One thing we don’t compromise is our service philosophy and culture, which comes from our people. As food and beverage is one of our biggest strengths, we keep on enhancing what we offer. We regularly change the menus at the restaurants. And in addition to providing some of the world’s finest Champagne, guests at OZEN by Atmosphere at Maadhoo can enjoy a variety of exclusive foods from Italy, Spain, Germany and France; all of which come from regions that are well-known for producing the highest-quality products. So we have very special bread, meat, olive oil and balsamic vinegar in OZEN by Atmosphere. Last year, we introduced a gin bar with more than 40 varieties of gin — also included in the Indulgence package. We are also working on introducing more services, including a new restaurant and a visiting celebrity chefs programme. The latest addition to OZEN’s extensive beverage menu is a selection of Guy Charbaut Champagne from one of France’s finest wine-making regions, Mareuil-sur-Aÿ. This region is known worldwide for producing superior quality Terroir Champagne. So again, this will be also part of our Indulgence Plan. We are constantly improving and thinking about how to make our offer better. There is always room for improvement; and this exactly is our challenge.

MI: What do you focus the most in leading the team at OZEN?

NA: The essence of our service and guest experience is based on our team. To have a great team, you need to motivate and keep them engaged. Since we are away from other islands, we have to ensure that they feel like being part of one big family. At OZEN, we have a separate island for team members. In fact, we are the first resort in Maldives with a separate island for the team. We have a recreation centre with a fully-equipped gym and other facilities. Our HR team is trying to keep them involved with recreational activities such football, cricket, etc. We also organise regular fishing trips, island trips and picnics to nearby islands. We have a diverse team, comprising of 26 nationalities and more than 30 languages. We provide equal opportunities to both genders and try to maintain a good gender balance at all times. For instance, at M6m, we have an international all-female team So you will be served from maybe someone from Azerbaijan, Brazil or Uzbekistan. I believe in empowering the team by giving the authority to make decisions.

MI: Atmosphere Hotels and Resorts is arguably one of the most successful hospitality brands from the Maldives. What’s next for the brand?

NA: We have ambitious expansion plans for the Maldives and Sri Lanka. In Sri Lanka we will open another OZEN by Atmosphere – which will take our brand to the next level of hospitality with our first international venture. Our newest addition VARU by Atmosphere just opened on October 17, 2019, it is already a success. Further to come – stay tuned.

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Immersed in nature: marine life encounters at Cinnamon Hotels & Resorts

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As the world comes together to celebrate World Wildlife Day, there is no better time to explore the turquoise waters surrounding Cinnamon Hotels & Resorts’ four Maldivian properties. These waters, home to some of the most captivating marine creatures, provide a glimpse into a thriving underwater ecosystem brimming with life. Experts from Dive & Sail, the official dive operator at the resorts, share insights into the marine marvels awaiting guests beneath the waves.

“Each of the four resorts in the Maldives by Cinnamon Hotels & Resorts boasts a unique marine ecosystem,” says Adam Ali from the Dive & Sail team. He highlights the vibrant coral gardens of Ellaidhoo, the world-famous surf breaks and manta ray encounters near Dhonveli, and the diverse underwater landscapes that make each location a window into the wonders of the ocean.

At Cinnamon Velifushi Maldives, divers and snorkelers frequently encounter nurse sharks gliding through the waters, while the pristine lagoons of Cinnamon Hakuraa Huraa Maldives offer sightings of stingrays and colourful reef fish. The diversity of species across these resorts underscores the Maldives’ rich marine heritage, providing unforgettable underwater adventures.

One of the most sought-after experiences for divers and snorkelers is encountering manta rays and whale sharks. “The Maldives is one of the best places in the world for manta ray sightings, and they are often spotted in the channels near Cinnamon Velifushi Maldives and Cinnamon Dhonveli Maldives,” explains Ibrahim Shaah, a seasoned instructor at Dive & Sail. Recalling a particularly memorable dive, he describes being surrounded by half a dozen manta rays, their graceful movements almost hypnotic, with one even looping around the divers as if performing a dance.

Ellaidhoo Maldives by Cinnamon, renowned for its house reef, offers some of the best opportunities for close-up shark encounters. “Diving here, especially at night, is a surreal experience,” says diver Mohamad Amjey. He describes a moment of stillness as a school of reef sharks moved past him like shadows in the dark, an exhilarating yet peaceful experience.

Beyond providing exceptional underwater encounters, Cinnamon Hotels & Resorts remains committed to marine conservation. “Sustainable diving and snorkelling practices are essential to protecting these fragile ecosystems,” the team at Dive & Sail emphasises. The dive centres educate guests on responsible marine interactions, encouraging them to maintain a safe distance from marine life and avoid contact with corals.

The resort group also plays a crucial role in reef restoration through coral propagation initiatives. By planting coral frames and monitoring their growth, Cinnamon Hotels & Resorts contributes to preserving the reefs that support an incredible array of species. Guests are invited to take part in these efforts, fostering a deeper connection with marine conservation.

On this World Wildlife Day, the vibrant marine life of the Maldives is celebrated as a dream destination for ocean enthusiasts. Whether experienced divers or first-time snorkelers, guests at Cinnamon Hotels & Resorts in the Maldives are encouraged to discover, appreciate, and safeguard this underwater wonderland. After all, the true beauty of the ocean lies not only in what is witnessed but in the efforts made to protect it for future generations.

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Sun Siyam Olhuveli and Guraidhoo star in High Road, Low Road grand finale

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RTÉ One’s High Road, Low Road, in collaboration with Visit Maldives, selected Sun Siyam Olhuveli Maldives and the local island of Guraidhoo as the two locations for the grand finale of Season 4 of the popular Irish series.

As part of the show’s format, two actresses embarked on surprise trips, each experiencing a distinct side of the Maldives. The premise of High Road, Low Road revolves around two celebrity guests exploring a destination in contrasting ways—one enjoying a luxurious ‘high road’ experience, while the other embraces the ‘low road,’ focused on local immersion and cultural exploration.

Actress Neilí Conroy, known for her adventurous spirit, took part in the high road experience, indulging in the luxurious offerings at Sun Siyam Olhuveli. Surrounded by turquoise waters and pristine sandy beaches, she experienced world-class hospitality, exclusive spa treatments, gourmet dining, and the ultimate in luxury travel.

Meanwhile, Denise McCormack, with a passion for cultural exploration, opted for the low road experience on Guraidhoo, one of the Maldives’ vibrant local islands. She immersed herself in the island’s authentic Maldivian charm, engaging with the community, visiting local shops, and experiencing the island’s culture and traditions firsthand.

The collaboration between Visit Maldives, Sun Siyam Olhuveli, and Guraidhoo provided viewers with an exciting opportunity to explore the Maldives’ diverse offerings, ranging from lavish getaways to culturally enriching adventures.

Florante Abuton Jr., Assistant PR and Communications Manager for Sun Siyam Olhuveli, expressed enthusiasm about the collaboration, stating, “We are thrilled to be part of High Road, Low Road and to showcase the Maldives in all its diverse glory. This collaboration highlights how travellers can enjoy both the luxury of Sun Siyam Olhuveli and the authentic beauty of local islands like Guraidhoo. Whether seeking a lavish escape or a deeper cultural connection, the Maldives offers it all.”

The episode recently aired on RTÉ One, providing Irish audiences with a glimpse into the varied experiences available in the Maldives. Both Sun Siyam Olhuveli and Guraidhoo demonstrated the country’s multifaceted appeal, solidifying its status as an ideal destination for all types of travellers.

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The Westin Maldives unveils exclusive ‘Around-The-Clock’ all-Inclusive retreat

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The Westin Maldives Miriandhoo Resort has introduced its exclusive ‘Premium All-Inclusive Around-The-Clock’ package, offering a memorable blend of adventure and relaxation on the untouched shores of Baa Atoll, a UNESCO Biosphere Reserve. This thoughtfully designed experience invites travellers to immerse themselves in the natural beauty of the Maldives, seamlessly combining luxury, nature, and culture for a truly unique island retreat.

Guests begin their journey with a scenic 30-minute seaplane flight from Malé, arriving at the resort’s pristine natural island, where turquoise waters meet powder-white sands. This holistic wellness resort features 69 spacious villas, both beachside and overwater, blending modern luxury with the serene beauty of the Maldives.

Mornings start with a nourishing breakfast at Island Kitchen, where fresh, locally sourced ingredients fuel the day ahead. For lunch, guests can explore a variety of vibrant options, from the Asian-inspired street food at Hawker to the eclectic offerings at Island Kitchen, or opt for the privacy and tranquility of in-villa dining. As dusk settles, they can enjoy an exquisite dinner at Island Kitchen, Hawker, or the sophisticated Pearl, renowned for its refined Japanese cuisine and breathtaking ocean views. For a more intimate experience, private beach dinners and in-villa dining are available upon request. Throughout the day, guests can enjoy unlimited beverages at all dining outlets and in their villas, ensuring that every moment feels like a celebration.

The package invites guests to discover the vibrant marine life of Baa Atoll on a private turtle snorkelling excursion, where sea turtles glide through the picturesque underwater world. Guests can explore Brother Island, where thriving coral reefs shelter reef sharks and colourful fish. For those seeking a more leisurely experience, the resort’s dolphin cruise offers a magical opportunity for families to witness these playful creatures in their natural habitat. Watersport enthusiasts can embark on exhilarating rides, while those seeking a more tranquil adventure can enjoy complimentary ocean kayaking through the island’s crystal-clear waters.

Moments of tranquility await at the Heavenly Spa by Westin, perched over the lagoon and inspired by the elements of nature. Guests can indulge in a rejuvenating 60-minute couple’s treatment, combining traditional techniques with modern wellness practices. For those looking to maintain their fitness routine, the WestinWORKOUT Fitness Studio, open 24/7, features state-of-the-art equipment with panoramic ocean views.

The resort warmly welcomes families, offering complimentary stays and dining for children under 12. The Westin Family Kids Club engages young guests aged four to 12 with fun and educational activities that provide an enriching introduction to Maldivian culture.

To elevate the guest experience, the package also includes daily minibar replenishments, high tea with the chef, and the convenience of daily laundry services. Guests can capture lasting memories with a complimentary photoshoot or unleash their creativity in painting classes, inspired by the island’s natural beauty. Marriott Bonvoy members enjoy exclusive rewards, including bonus points, further enhancing their stay and offering perks for future travels.

Whether seeking a romantic escape, an unforgettable family adventure, or a solo retreat, the ‘Premium All-Inclusive Around-The-Clock’ package is designed to fullfill every desire.

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