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OZEN by Atmosphere’s indulgent luxury with GM Nishant Agarwal

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No surprises, no shocks, no hidden extras – all included in one price! You may have come across this tagline from tourism-related advertisements, and if you have, you shouldn’t be surprised or shocked. After all, that’s very true, but only if you have chosen a resort run by Atmosphere Hotels and Resorts.

Since opening its first resort in 2013, Atmosphere Hotels and Resorts have been making waves within the local and Indian Ocean hospitality industry. Especially OZEN by Atmosphere at Maadhoo, the flagship of the Indian Ocean Hotel Group, has established itself as one of the top luxury resorts with a very special holiday plan according to the brand’s core philosophy: ‘The Joy of Giving’.

Amongst Atmosphere Hotels and Resorts’ five properties already in operation, its flagship luxury all-inclusive resort, OZEN by Atmosphere at Maadhoo, stands out in particular.

Having opened its shores to the world in 2016, on the tranquil island of Maadhoo in South Male Atoll, OZEN by Atmosphere at Maadhoo offers the discerning traveller a uniquely exclusive holiday plan — the Atmosphere Indulgence, where guests will experience the ultimate hassle-free beach holiday in the Maldives. The contemporary design style of the resort’s 90 standalone luxury villas and overall ambience of OZEN complements the naturally-blessed surroundings of Maadhoo island,

We speak to Nishant Agarwal, the General Manager at OZEN by Atmosphere at Maadhoo, about what makes OZEN and its sister resorts a favourite amongst holidaymakers from the world over.

Maldives Insider: Atmosphere Hotels and Resorts is known for its guiding core philosophy, the ‘Joy of Giving’. Could you please explain how this philosophy shapes the guest experience?

Nishant Agarwal: Atmosphere prefers to go beyond the typical all-inclusive philosophy and is more extensive than what it is typically known as. Instead we refer to it as an all-encompassing Holiday Plan – custom tailored to each island’s unique experiences and for the type of guests that would come to the resort and to include elements of what they would like to experience on their holiday. We continue to strive to offer best in class experience for each uniquely positioned sub-brand of the Atmosphere Hotels & Resorts brand. In OZEN by Atmosphere we even top this, by having even included services, where people don’t think about. It’s called the Atmosphere Indulgence plan. It includes dine-around at four restaurants when you stay for minimum four nights. The only restaurant restricted to only one meal per stay is the M6m Underwater Restaurant. That’s because of the demand and we want to give all our guests the chance to have this experience. We have more than 80 labels of wine included in the package. There is no end when it comes to food and beverage. You can visit our a la carte restaurants or buffets and order whatever you want, with unlimited alcoholic beverages such as worldwide known exclusive wines, branded champagnes, high level whiskeys, gins, etc. Additionally, minibars are replenished twice a day with Champagne, wines and snacks. Sixty minutes’ spa treatment is included. You can even go for a dive – for every four nights stay.

With this plan, we are transparent in all our marketing collaterals. Whatever mentioned will be delivered and there will be no hidden costs. It’s about delivering more than what you promise. That gets incorporated in the entire service culture of the hotel where everyone serves you from their heart in order to make sure that our guests have the best experience.

MI: Maldivian resorts have traditionally focused on revenue from extras such as excursions, and food and beverage. As the ‘Joy of Giving’ philosophy stands to change that approach, what are the advantages offered by this new philosophy compare to traditional package holidays?

NA: Our Managing Director Salil Panigrahi and team wanted to create a truly luxurious lifestyle experience with no surprises, no shocks, no hidden extras – all included in one price. Where guests might usually spend up to an extra 50 per cent on top of the normal room rates to experience everything else, OZEN’s Indulgence Plan stands out as remarkably different. And so do our other four resorts – all in its own categories.

MI: What are the culinary highlights of OZEN?

NA: Variety of culinary options and restaurants — all included in the Indulgence plan — is a highlight of our resort. M6m Underwater Restaurant is without doubt the jewel in the crown of the fining dining experiences available at OZEN. This is the only underwater restaurant in the world that is included in an all-inclusive package. With a mesmeric view of the lagoon and ocean, M6m strives to deliver some of the finest modern seafood cuisine in the world. The creation, vibrant design and amazing presentation of dishes showcase the exemplary use of fine dining cooking techniques with quality ingredients, whereby drawing a fine line between gastronomy and art!

Besides that, our main restaurant, The Palms, offers international cuisine, with changing themes every day. IndoCeylon restaurant goes to traditional culinary roots of South Asia with Indian, Sri Lankan and Maldivian flavours. Peking overwater restaurant takes guests to a culinary journey to the origins of Far-East cuisine, showcasing authentic Chinese dishes. Apart from that, our ‘Joie De Vivre’ pool bar and pizzeria serves a vast selection of signature cocktails, drinks and snacks throughout the day. And every Friday – when all outlets are closed – we celebrate the Indian Ocean Nights – with live cooking stations open-air, live music, BBQ and much more.

MI: What is being done to maintain and further advance OZEN’s current standing amongst Maldivian resorts?

NA: We are well-positioned in the market. So, the challenge is to sustain the position. One thing we don’t compromise is our service philosophy and culture, which comes from our people. As food and beverage is one of our biggest strengths, we keep on enhancing what we offer. We regularly change the menus at the restaurants. And in addition to providing some of the world’s finest Champagne, guests at OZEN by Atmosphere at Maadhoo can enjoy a variety of exclusive foods from Italy, Spain, Germany and France; all of which come from regions that are well-known for producing the highest-quality products. So we have very special bread, meat, olive oil and balsamic vinegar in OZEN by Atmosphere. Last year, we introduced a gin bar with more than 40 varieties of gin — also included in the Indulgence package. We are also working on introducing more services, including a new restaurant and a visiting celebrity chefs programme. The latest addition to OZEN’s extensive beverage menu is a selection of Guy Charbaut Champagne from one of France’s finest wine-making regions, Mareuil-sur-Aÿ. This region is known worldwide for producing superior quality Terroir Champagne. So again, this will be also part of our Indulgence Plan. We are constantly improving and thinking about how to make our offer better. There is always room for improvement; and this exactly is our challenge.

MI: What do you focus the most in leading the team at OZEN?

NA: The essence of our service and guest experience is based on our team. To have a great team, you need to motivate and keep them engaged. Since we are away from other islands, we have to ensure that they feel like being part of one big family. At OZEN, we have a separate island for team members. In fact, we are the first resort in Maldives with a separate island for the team. We have a recreation centre with a fully-equipped gym and other facilities. Our HR team is trying to keep them involved with recreational activities such football, cricket, etc. We also organise regular fishing trips, island trips and picnics to nearby islands. We have a diverse team, comprising of 26 nationalities and more than 30 languages. We provide equal opportunities to both genders and try to maintain a good gender balance at all times. For instance, at M6m, we have an international all-female team So you will be served from maybe someone from Azerbaijan, Brazil or Uzbekistan. I believe in empowering the team by giving the authority to make decisions.

MI: Atmosphere Hotels and Resorts is arguably one of the most successful hospitality brands from the Maldives. What’s next for the brand?

NA: We have ambitious expansion plans for the Maldives and Sri Lanka. In Sri Lanka we will open another OZEN by Atmosphere – which will take our brand to the next level of hospitality with our first international venture. Our newest addition VARU by Atmosphere just opened on October 17, 2019, it is already a success. Further to come – stay tuned.

Celebration

Disco fever takes over Amilla Maldives this festive season

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The festive season at Amilla Maldives promises to be an unforgettable celebration, blending the magic of the holidays with the vibrant energy of a 70s-inspired disco theme. From December 20th, 2024, through the New Year and into early January, the resort transforms into a retro wonderland with ‘Disco Fever @ Amilla,’ offering guests a unique array of activities, events, and dining experiences designed to create lasting memories.

Guests can begin their days with a luxurious breakfast at Fresh, followed by an assortment of lunch options at Emperor’s Beach Club, Joe’s, or Fresh. Evenings bring a choice of diverse culinary experiences at restaurants such as East, Barolo, Tessera, and Feeling Koi, except on special event nights, when themed dinners take centre stage.

Each night offers the enchantment of outdoor cinema at Amilla Odeon, where families can enjoy a movie under the stars accompanied by popcorn and refreshments. For those seeking action and adventure, the Vibe Tribe program ensures endless fun, providing a mix of energetic activities like beach volleyball and relaxing pastimes such as board games, catering to teens and adults alike.

The celebrations culminate on New Year’s Eve with a spectacular disco-themed party. Guests are invited to dress in 70s-inspired outfits and enjoy live entertainment from Björn Again, the renowned ABBA tribute band. As the clock strikes midnight, the festivities continue with an exclusive after-party at Tessera, ensuring a dazzling start to 2025.

Christmas at Amilla Maldives is equally magical, with highlights including an underwater disco led by Santa Claus at the main pool, a festive brunch, and a lively ‘Carol-oke’ event. Throughout the season, themed nights and special activities abound, from traditional Maldivian dinners to fashion shows, creative workshops, and sporting events such as water polo, beach badminton, and football matches.

The resort also offers unique culinary events, featuring wine pairings, BBQ nights, and a New Year’s Day brunch complete with mermaids and mimosas. Children are treated to an array of engaging activities, including reindeer cookie making, mocktail sessions, costume contests, and arts and crafts, ensuring fun for the whole family.

Amilla Maldives invites its guests to embrace the retro spirit of the season, creating moments that shine as brightly as the iconic disco ball. This festive season promises to be a celebration like no other, filled with music, joy, and sparkle.

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Unveiling ultimate escape: GlobeAir’s long-haul service to The Nautilus Maldives

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The Nautilus Maldives has announced an extraordinary partnership with GlobeAir, Europe’s leading private jet operator. This exclusive collaboration introduces GlobeAir’s long-haul private jet services to the Maldives, setting a new benchmark for bespoke travel and offering an unparalleled journey into the world of ultimate luxury.

By joining forces, The Nautilus and GlobeAir aim to redefine bespoke travel, combining their expertise to deliver highly personalised and unforgettable experiences for the most discerning global travellers. This partnership seamlessly merges two realms of exceptional luxury, elevating both the travel experience and the destination itself.

GlobeAir’s newly launched long-haul private jet services to the Maldives reimagine private aviation with tailored itineraries, exceptional service, and unmatched comfort. From the moment passengers board, their journey is designed to reflect the elegance and exclusivity synonymous with The Nautilus. This collaboration exemplifies The Nautilus’s commitment to absolute freedom and bespoke ultra-luxury hospitality, where every detail is meticulously curated to ensure an unforgettable experience. Together, The Nautilus and GlobeAir invite guests to embark on a seamless transition from takeoff to the barefoot luxury of the Maldives.

The Exclusive Nautilus Experience:

  • A Seamless Voyage: Guests begin their journey with a round-trip aboard a GlobeAir private jet, where every detail is crafted to provide ultimate comfort and personalised service.
  • A Timeless Stay in Paradise: Upon arrival at The Nautilus, time slows down, and bespoke experiences take centre stage. With only 26 ultra-luxury boho-chic houses and residences, each space offers complete privacy and is tailored to individual preferences.
  • Complimentary Cinema Under the Stars: Guests can indulge in an enchanting beachside cinema experience, featuring a custom bokkura setup and the soothing sounds of the Indian Ocean. The evening is complete with a bottle of fine champagne, blending barefoot sophistication with the magic of the Maldives.
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Bond beyond travel: Iain and Debbie’s 40-visit love affair with Reethi Faru Resort

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Reethi Faru Resort proudly celebrates the extraordinary journey of two devoted guests, Iain and Debbie, who recently marked a special milestone: Debbie’s 40th visit to the Maldives. Iain, who has visited even more frequently, shares this remarkable tradition with Debbie, which began in 2005 when they discovered the Mahogany Group by chance. Since then, their deep connection with the resort has brought them back year after year.

Iain and Debbie’s love for the Maldives transcends mere vacations, evolving into a meaningful relationship with the resort and its staff. “When we arrive, it feels like we’re meeting family at the end of a very long journey,” Debbie shares, describing the warm and welcoming environment that greets them every time. Their bond with the staff is reflected in the many holidays, birthdays, and special occasions they have celebrated together.

Now retired, the couple enjoys extended stays at Reethi Faru, often spending up to three months a year diving, dining, and relaxing at the spa. Their loyalty to the resort is a testament to the exceptional service and community spirit it fosters. “We know everyone who works in the restaurants, and they treat us like friends,” Iain explains. “Those little touches—like trying something new or receiving a taster dish—make all the difference.”

The emotional connection the couple has with the resort runs deep. “Every time we leave, I cry all day, even though I know I’ll be back in a few months,” Debbie admits. “It’s always very hard to leave such a wonderful place.”

Iain and Debbie have also shared their enthusiasm for Reethi Faru with others, inspiring friends to join them. “We’ve recommended Reethi Faru to many of our friends, and it has become a central meeting point for divers and food lovers,” Iain says. “We all share a common passion for what we love.”

Having now visited Reethi Faru 30 times, the couple has already planned their next trip to the resort, underscoring their unwavering affection for the island paradise.

Reethi Faru Resort remains committed to fostering an environment where guests can create lasting memories and forge deep connections. The resort eagerly anticipates welcoming Iain, Debbie, and all returning guests for many years to come.

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