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Taj Hotels and Shangri-La Hotels form Industry-First Alliance

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Two iconic Asian hotel companies join forces to broaden their reach and scale across 200 hotels, 27 countries and 131 destinations

Two of Asia’s most iconic luxury hotel groups, Hong Kong-based Shangri-La Hotels and Resorts and Mumbai-based Taj Hotels Resorts and Palaces, announced today they have formed a ground-breaking strategic alliance to broaden their reach and offer more unique experiences to guests across Asia and the world.

The alliance will officially launch in March 2017 with the introduction of the “Warmer Welcomes” programme, which integrates Taj InnerCircle and Shangri-La’s Golden Circle guest loyalty programmes and will provide members reciprocal and seamless benefits at a scale never seen before under a hospitality alliance. Both Taj and Shangri-La are renowned worldwide for their exceptional service philosophy that is deeply rooted in, and inspired by, the cultures and traditions of the markets they operate in.

Recognition is Just the Beginning
The “Warmer Welcomes” programme will offer Shangri-La and Taj’s combined 6 million loyalty programme members the benefits most important to them:

  • Recognition: Members will be able to enjoy the perks of their elite status when they stay at any Shangri-La or Taj hotel with top-tier status matching.
  • Earn points across 200 hotels, 27 countries and 131 destinations:  Members of either program will now be able to earn award points in their preferred programme while staying with Taj or Shangri-La whether in Mumbai, New Delhi, Dubai, Hong Kong, Singapore, Paris, London, New York and other key destinations in the world.
  • Seamless redemptions: Members will be able to convert points to redeem awards between both programmes.

 Rakesh Sarna, MD and CEO Taj Hotels Resorts and Palaces said: “This is a strategic step in bringing greater synergies amongst two brands known for their legendary hospitality. Over time, our valued guests and loyalty members had shared their desire for a wider selection of world class hotels in key destinations. This alliance will help drive deeper engagement for our most valuable guests and members as they will now be recognized seamlessly at some of the world’s finest hotels across multiple geographies.”

“As hotel owner-operators who share similar values and service philosophies but have minimal overlap of properties, Taj and Shangri-La are in a unique position to establish a seamless alliance that goes beyond a marketing partnership or multi-hotel distribution platform,” said Shangri-La Acting President Madhu Rao. “Our alliance bridges two iconic Asian brands and opens up a world of new experiences for our loyal guests. We will be able to enhance brand awareness and increase market share by providing Golden Circle and Taj InnerCircle members more value and more reasons to stay with us.”

India and China are currently the fastest-growing major economies of the world. They have the fastest-growing outbound travel markets in terms of number of travellers and have witnessed double-digit year-on-year growth for the past few years.

As part of its “Loyalty Is” fifth anniversary celebration this year, Shangri-La’s Golden Circle has rolled out an array of new member benefits and partnerships, the most recent being Infinite Journeys with Singapore Airlines. In addition, Golden Circle has recently introduced programmes such as Event Planner Rewards and The Table by Golden Circle, Shangri-La’s first global dining loyalty programme.

Taj relaunched InnerCircle in 2015 with augmented features and enhancements, applicable globally across all hotels. The revamped programme has no blackout dates, an easy redemption process with myriad opportunities ranging from accommodation, restaurants and spas, and no expiry of points for active members. Most recently, Taj InnerCircle also redesigned its Epicure programme, renewed with offers that extend globally. It now gives its patrons an all-encompassing experience of Dine, Drink, Stay, Spa and Redeem.

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Mandara Spa champions presence and balance in modern wellness journey

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Over the past decade, wellness in the Maldives has evolved from an occasional travel indulgence into an essential part of the guest experience. Today’s travellers are seeking more than relaxation alone. They are looking for experiences that support physical wellbeing, emotional balance, mindfulness, and meaningful human connection.

The first half of 2026 has once again highlighted the strength and continued evolution of the wellness sector. New concepts, technologies, treatments, and wellbeing trends continue to reshape guest expectations, creating exciting opportunities for both guests and operators. Yet amid this progress, there is also a growing recognition that true wellbeing cannot be measured by novelty alone.

Increasingly, travellers are seeking experiences that feel authentic, intentional, and genuinely restorative. For Mandara Spa, this shift is both encouraging and deeply familiar. For 30 years, the brand has operated across some of the world’s most celebrated hospitality destinations, from the Maldives to leading hotels and resorts throughout Asia and beyond, witnessing wellness evolve from a niche hospitality offering into a global movement. Yet despite the industry’s transformation, the essence of wellness remains remarkably timeless: presence, balance, and meaningful human care.

Honouring Ritual in a Fast-Moving World

For three decades, Mandara Spa has drawn upon the enduring wisdom of Balinese wellness traditions, bringing their principles of presence, balance, and mindful care to guests around the world.

Long before wellness became a global conversation, Balinese culture recognised the importance of ritual, gratitude, balance, and living in harmony with oneself and the surrounding world. These values continue to guide every Mandara Spa experience today. From the welcoming foot cleansing ritual to thoughtfully curated treatment journeys inspired by generations of healing wisdom, each touchpoint is designed to encourage guests to slow down, become fully present, and reconnect with themselves.

“At the heart of Mandara Spa is a philosophy that wellness is not something to rush. It is something to be savoured, respected, and experienced with full awareness. Balinese heritage teaches us the importance of gratitude, of honouring each step in a ritual, and of finding peace in stillness,” said Tenille Keats, Country Manager of Mandara Spa.

As the industry continues to evolve, Mandara Spa remains committed to preserving these traditions while thoughtfully adapting to the needs of modern travellers. While wellness trends may change, the desire for genuine care, meaningful human connection, and authentic experiences remains constant.

This philosophy was also reflected during Global Wellness Day 2026, when Mandara Spa teams across multiple destinations joined guests, partners, and local communities in celebrating the universal importance of wellbeing. The occasion served as a powerful reminder that wellness often begins with a quiet moment, a mindful breath, a sense of gratitude, or simply the permission to pause.

Looking Ahead with Purpose

Rooted in Mandara Spa’s signature wellness philosophy, the brand remains committed to delivering authentic and restorative experiences inspired by Balinese wellness traditions. Through personalised treatments, attentive hospitality, and thoughtfully curated wellness offerings, Mandara Spa continues to create meaningful journeys that evolve alongside the changing needs and lifestyles of today’s guests.

As Mandara Spa looks toward the second half of 2026, it does so with a renewed sense of gratitude and purpose. This year also marks a significant milestone as the brand celebrates its 30th anniversary, honouring three decades of bringing Balinese-inspired wellness experiences to guests across the Maldives, Asia, and destinations around the world.

This milestone provides an opportunity to reflect on the people and partnerships that have shaped the journey over the past three decades. Mandara Spa extends its heartfelt appreciation to its therapists, spa teams, hotel partners, and loyal guests, whose trust and support continue to inspire the brand’s evolution.

As the wellness industry continues to evolve, Mandara Spa remains optimistic about the future. Guided by the timeless wisdom of Balinese traditions, the brand remains committed to creating spaces where guests can pause, reconnect, and restore. Because sometimes the most meaningful moments are found not in doing more, but in simply being present.

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Canareef enters Tripadvisor’s global Best of the Best rankings for first time

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In a historic milestone for the southernmost atoll of the Maldives, Canareef Resort Maldives has been awarded the Tripadvisor Travellers’ Choice Award “Best of the Best” for 2026–the highest honour the world’s largest travel guidance platform can offer.

Out of over 8 million listings on Tripadvisor, fewer than 1% achieve Travellers’ Choice status. But “Best of the Best” is even rarer–granted to only approximately 1,500 to 2,000 elite properties worldwide. Canareef has now entered that exclusive circle for the very first time.

A First-Ever ‘Best of the Best’: A Tribute to the Team’s Dedication

While Canareef previously earned the standard Tripadvisor Travellers’ Choice Award in 2017 and then consecutively from 2023 until now, the 2026 “Best of the Best” title marks the resort’s first time receiving Tripadvisor’s ultimate recognition. This achievement is not built on distant history. It is built on recent, consistent, above-and-beyond service–the kind that comes only from a team that truly cares.

This award is a tribute to every single staff member who wakes up each day determined to create genuine, heartfelt experiences. From housekeeping to front office, from the dive centre to the kitchen–their passion and commitment have turned ordinary stays into unforgettable ones. The Tripadvisor community has spoken, and what they praised most is the hard work, warmth, and dedication of the people behind the Canareef name.

Guests Have Spoken: From Honeymooners to Families

From honeymooners enjoying quiet sunset walks to families discovering Addu’s lush, unhurried paradise, guests have shared their honest, heartfelt experiences. Their words–full of gratitude for the attentive service, cleanliness, and genuine care they received–helped propel Canareef into the global spotlight. One recent Tripadvisor review read:“We were surprised by the level of service. The team truly cares.” Another said: “From the warm welcome to the heartfelt farewell, every member of the team made our stay feel truly special and personal.” Reflecting the island’s unique charm, one guest also wrote: “The island feels wonderfully untouched and serene, yet there is always something to explore, from dolphins to cycling under the palms.”

A Win for the Canareef Team and Addu Atoll Tourism

The award is being celebrated across Addu Atoll, as Canareef continues to be a major gateway to the atoll’s unique attractions–from the historic British Loyalty shipwreck to the Addu Nature Park in Hithadhoo, and the world-famous manta cleaning station that draws divers from around the globe.

“Receiving Tripadvisor’s Best of the Best Award for the first time is a proud milestone for Canareef,” said the General Manager of Canareef Resort Maldives.“What makes this recognition especially meaningful is that it comes directly from our guests–and it reflects the recent hard work, dedication, and collective effort of our entire team. This award is a tribute to each and every staff member who pours their passion into this island every day. We share this honour with our team and with the wonderful community of Addu.”

What Makes Canareef Stand Out Today

Unlike many Maldivian resorts that focus solely on luxury over water, Canareef offers a rare blend of barefoot elegance, vast green spaces, and a connection to local life. Its four kilometres of shoreline, a natural lagoon, and a vibrant house reef make it a favourite for both relaxation and adventure. Yet it is the team’s genuine Maldivian spirit—the smiles, the stories, the spontaneous help —that guests mention again and again.

One recent reviewer wrote: “Canareef is not just a resort; it is a home. We came as guests and left as family.” Another noted: “After six visits to the Maldives, this is the first time I felt truly sad to check out.”

An Invitation from the Equator

With the 2026 Best of the Best award marking a major milestone, Canareef Resort Maldives invites travellers from around the world to discover the untouched charm of Addu Atoll. Reaching this southern paradise is now easier than ever, with convenient domestic flights from Velana International Airport or direct access via Gan International Airport, followed by seamless speedboat transfers to the resort.

As one Tripadvisor review put it: “Don’t let the distance fool you–paradise is worth every mile.”

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News

Versa Hospitality unveils Versa Keys rewards programme for guests

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Maldivian-owned group Versa Hospitality on Wednesday announced the launch of Versa Keys: a tiered loyalty programme designed to reward guests for their curiosity, loyalty and time spent across the group’s growing collection of destinations worldwide.

Versa Keys introduces a membership structure based on nights stayed, with four tiers–Member, Silver, Gold and Platinum–each unlocking a progressively richer range of benefits across all Versa Collection and Niva properties globally. The programme launches across all locations on 1 October 2026 and is central to Versa’s ambition to deepen guest relationships as the group continues to expand internationally. Each new destination will be fully integrated into the programme on opening, meaning members’ nights and benefits travel with them wherever Versa goes next.

Visha Mahir, CEO, Versa Hospitality, says: “Versa Keys reflects everything we believe travel should be. It rewards the moments that matter–the time guests invest, the experiences they seek out and the memories they leave with.As we grow, the programme grows with them: every stay across every destination counts, and every tier unlocks something more meaningful.”

A programme that grows with guests

Unlocking a lifetime of rewards with Versa Keys is easy. Simply stay across the Versa Hospitality portfolio to accumulate nights and unlock benefits, redeemable at any of Versa properties.

The four tiers are structured as follows:

  • Member | 1-6 nights: Membership begins automatically from the moment you check in for the first time.
  • Silver | 7+ nights: Receive enhanced arrival privileges, early check-in (subject to availability) and discounts on food and beverages, spa and excursions and laundry services.
  • Gold | 48+ nights: Gold members unlock a curated experience for two once per stay, a guaranteed late check-out until 4pm and an additional 5% discount on top of Silver benefits across food, beverages, spa and excursions.
  • Platinum | 84+ nights: The programme’s highest tier builds on everything Gold offers. Platinum members enjoy increased discounts on food, beverages, spa and excursions–an additional 5-10% on top of Gold–plus discounts on in-villa dining and minibar and a guaranteed late check-out extended to 6pm.

Simple to join, effortless to use

Guests are automatically enrolled from their first stay and nights accumulate naturally across all group properties. Resort teams are on hand throughout each stay to highlight earning opportunities, guide guests through their benefits and ensure the programme adds value at every touchpoint.

Versa Hospitality is the evolution of Universal Resorts–the pioneering force behind over 50 years of Maldivian hospitality. Today, Versa carries that legacy forward, shaping extraordinary destinations across the Indian Ocean and beyond.

The Versa portfolio is defined by two distinct yet complementary divisions: the lifestyle-led brand Niva, uniting six properties in the Maldives and Seychelles, and a curated collection of acclaimed resorts including Huvafen Fushi, Milaidhoo and Baros.

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