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Trump urges US reopening as China premier warns of challenges

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President Donald Trump pressed for a further reopening of the United States as job losses mount from coronavirus shutdowns, while China’s premier warned of “immense” economic challenges even as the Asian giant emerges from the worst of the pandemic.

Calls to kickstart the world’s two largest economies came as large parts of Europe continued to resume normal life as the crisis there abates, with more shops opening and beaches welcoming tourists.

But the lifting of restrictions in some places comes despite virus cases passing five million globally, with the disease continuing its march in Latin America and Russia.

Trump, with an eye on his re-election prospects in November, made it clear he hoped more US state governors would move towards a loosening of anti-virus restrictions.

Weekly claims for unemployment insurance in the US since May 2019. PHOTO: AFP / Jonathan WALTER

“We did the right thing but we now want to get going… you’ll break the country if you don’t,” he told African-American leaders in Michigan.

Another 2.43 million Americans were put out of work last week, the Labor Department said Thursday, bringing the total of newly jobless to 38.6 million since lockdowns were put in place.

The Republican incumbent also talked about reopening places of worship, something he had initially hoped would be done by Easter Sunday, saying it was important to the nation’s healing.

“People want to be in their churches,” Trump said. “They’re so important in terms of the psyche of our country.”

The president has adopted the theme of “Transitioning Back to Greatness” as states reopen at different speeds.

Cyprus has moved into a new phase of opening up — here, a man drinks a chilled coffee drink outside a hairdresser’s salon in the capital Nicosia. PHOTO: AFP / Iakovos Hatzistavrou

Deaths are still mounting in the US, with the total surpassing 94,000, and Trump ordered flags at federal buildings be flown at half-staff for three days for the victims.

Return to normal

Across the Atlantic, much of Europe pressed on with work to get life rolling again, with Cyprus lifting curfews and allowing outdoor restaurants, barber shops and beaches to reopen.

People enjoy the nice weather at Blaavand Zoo near Bredmose in Denmark, where the exit from lockdown gathered pace. PHOTO: Ritzau Scanpix/AFP / John Randeris HANSEN

But the Mediterranean island’s airports and hotels remain closed.

“I want my work back and my life back,” said Sakis Siakopoulos, a restaurant owner in the capital Nicosia.

In Denmark, the exit from lockdown also picked up pace as museums and zoos began reopening and health officials said the spread of the virus was slowing.

France, one of the countries hit hardest by the outbreak, saw its daily death toll dip to 83, providing a cause for optimism.

A closely watched survey by IHS Markit indicated the eurozone economy has now “likely bottomed out”, sparking hope that a recovery is to follow.

‘It doesn’t stop’

World toll of coronavirus infections and deaths as of May 21, 2020 at 1900 GMT. PHOTO: AFP

But while many European countries have significantly curbed the contagion, Latin America is becoming a new hotspot with cases on the rise.

Brazil — now home to the third-highest number of cases in the world after the US and Russia — has recorded more than 20,000 deaths and hit a record 24-hour toll of 1,188.

Grave diggers at a cemetery outside Sao Paulo are scrambling to keep up.

“We’ve been working 12-hour days, burying them one after the other. It doesn’t stop,” said one worker at Vila Formosa, wearing a white protective suit, mask and face shield.

Peru, Mexico and Chile have also seen steady increases in infections.

“It’s like a horror film,” Miguel Armas, a nurse at the Hipolito Unanue hospital in the Peruvian capital, told AFP.

The death toll worldwide has now surpassed 330,000, according to an AFP tally based on official sources.

War of words

Recriminations over the pandemic have continued to fly between the United States and China — where the outbreak first erupted last year — with Trump blaming Beijing’s “incompetence” for the extent of the global crisis.

China has rejected that criticism, insisting it has been forthright with the world about the origins of the virus and its work to tackle its spread.

Brazilian grave diggers at the Vila Formosa cemetery on the outskirts of Sao Paulo say it is hard to keep up with their work. PHOTO: AFP / NELSON ALMEIDA

“It is neither responsible nor moral to cover up one’s own problems by blaming others,” said Zhang Yesui, a spokesman for China’s legislature.

On Friday Chinese Premier Li Keqiang took the rare step of not setting an annual economic growth target for the country in light of the “great uncertainty” created by the pandemic.

At the opening of the National People’s Congress he only said Beijing will “give priority to stabilising employment and ensuring living standards”.

“At present, the epidemic has not yet come to an end, while the tasks we face in promoting development are immense,” he said.

Virus cases in the Asian giant are now down to a trickle, and Beijing insists its efforts to curb the spread have been a success, but questions remain about whether it underreported the numbers affected by the contagion.

Second surge

Chinese Premier Li Keqiang (R) — seen here with President Xi Jinping (L) — is set to address the nation about the coronavirus crisis, the economy and other major topics. PHOTO: AFP / Leo RAMIREZ

Governments around the world are testing ways to live long- term with the threat of the virus amid fears of a second wave of infections.

Already a common sight in Spain, masks were officially made mandatory Thursday for anyone over the age of six in public places where social distancing is not possible.

“The more tools we use, the better,” said Miguel Domingo, a 49-year-old architect taking his two dogs for a walk in Madrid, which is emerging from one of the toughest lockdowns.

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Emirates undertakes largest known fleet retrofit project

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Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.

This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.

The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.

In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.

No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.

Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.

As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.

From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.

Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.

Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.

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Eleanor helps over 30 Maldives hotels elevate guest services

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Eleanor has been named as one of the top 10 concierge software providers globally.

Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.

“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.

“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.

Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”

Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.

“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.

To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.

Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.

Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.

For more information, visit www.eleanorapp.com.

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Emirates’ recruiters scour the world for cabin crew talent with 30 city stops

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Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.

As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.

Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”

“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”

Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.

All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.

Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/

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