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True grit: Interview with Grand Park Kodhipparu Maldives’ GM Raffaele Solferino

Raffaele Solferino, General Manager of Grand Park Kodhipparu, Maldives on adaptability in hospitality, ethical profitability and why true grit drives results.
2020 has been an incredibly challenging year. There have been many learnings and silver linings for the hotel industry, but what long-term impact do you think they’ll have?
Yes, it has been a very much unprecedented situation, even though in the beginning everyone was comparing it with SARS, 9/11 or 2007/2008 financial crisis. During this period, we learnt the importance of staying calm, and keeping ourselves up to date with, and adhering to, the latest policies and guidelines issued by the official authorities. We also put ourselves in the shoes of our team members and business partners and remain available for assistance when needed. I am glad everyone appreciates the effort we put in, as well as the value we bring to them. I believe that when things go back to normal, we will reap the rewards of building a meaningful rapport with them.

How did Grand Park Kodhipparu navigate its way through pandemic, the travel restrictions around it and the ensuing sharp decline in tourism?
Well, the Maldives has responded well, with a lockdown for three months. We are now seeing enthusiastic travellers visiting the paradise again. We have established our own Covid-19 Task Force Team, consisting of experts who are trained to handle emergencies of all aspects, to gain guest confidence. We showed empathy at every point and supported our business partners and tour operators through the challenges they faced. We continue to remain flexible and engaged, and provide assistance where we can throughout this period.
We also involve our team members to develop solutions and this gave them a sense of belonging, which resulted in high participation and engagement. Everyone was comfortable with the decision made and worked towards the same goal. To be able to welcome guests again after three months, it was like being reborn. A high level of energy and excitement was felt throughout the resort, from both guests and team members. While ensuring smooth operations, our team also took the opportunity to develop new experiences to enhance a guest’s stay.

It’s undeniable that the landscape of travel has shifted significantly this year – what have been your personal observations of changing traveller trends thus far?
Travel will return in stages. We are seeing leisure travellers at this point, MICE and corporate travellers with be the laggard. As international borders will largely remain closed or restricted in the short-term, and also with the high adoption rate of virtual meetings and events, we do not see a shift in this observation for now. We have been receiving positive feedback from travellers, noting that they enjoyed the relaxing stay surrounded by our natural environment. People are also starting to look at destination weddings, as they no longer wish to postpone their event further. Travel and tourism are now pivoting towards the digital economy and we should take this opportunity to upskill and relearn.

As we edge towards a time of vaccines, and therefore a hopeful return to normalcy, what are your predictions for 2021?
Well, I touched on how travel behaviour will be affected for a few segments of our guests over the next few months. At the same time, I see potential in the luxury and budget brands, as well as co-sharing spaces. Tourism has a huge contribution to the Maldives economy and we know that people cannot wait to travel again after months of pent up demand. If we can build synergy between business strategies, partnerships and digital transformation, we will be able to do better.

So, let’s more about Grand Park Kodhipparu… You’ve been at the property for four years now – what was the initial vision and mission, and what do you hope to achieve next?
Grand Park Kodhipparu, Maldives is the first resort by Park Hotel Group, a leading hospitality company in Asia Pacific, and I am privileged to be selected to open this property in December 2016. After six months of pre-opening planning, the resort opened its doors in June 2017, and had its grand opening in December the same year. We managed to achieve this within a considerably short timeline and it is a remarkable achievement. The resort had a successful first year, where we saw positive business performance and great brand reputation with good recognition from our guests and partners, and this continued until Q1 2020. This stellar performance was possible thanks to the support from HQ, as we continue to be guided by the company’s triple bottom-line business strategy, focusing on Profit, People and Planet. Of course, my team at the resort is also a key factor as I cannot achieve this on my own. I hope to continue to maintain such excellent results and good relationships with all stakeholders. I will also be planning ahead to uncover more opportunities that the destination can offer to our guests. We have demonstrated the capability of our resort and now it is time to bring it to the next level.

The Maldives is in abundance of beautiful five-star resorts, so what sets GPK apart from its peers? Let’s drill down to the nitty gritty of what makes it great.
Grand Park Kodhipparu, Maldives differentiates from the rest [of the resorts] with our personalised and private service, meaningful engagement with guests, distinctive design by world-class Hirsh Bedner Associates, and the continuous enhancement to our products. The property is also only a 20-minute ride by speedboat from the Velana International Airport. We have won many awards over the years, including the recent 2020 World Luxury Awards. And in just three years, The Spa has accumulated seven prestigious awards, which is testament to the dedication and commitment of our team members. Celebrities and chefs from Michelin-star restaurants visit us periodically.
Our resort is certified by Green Globe, a recognition for our sustainable management and operations, and we are working on various environmentally-friendly initiatives, including working with organic and eco-friendly cosmetic brands. In addition, our team members are known to deliver warm and genuine hospitality to our guests, and they are provided training opportunities year-long to grow their skillsets. All in all, we are committed in delivering the best service standards to our guests.

Assuming a guest has just 24 hours at your resort, how would you suggest they spend their time to truly maximise their five-star GPK experience?
Book one of the full-day wellness packages at The SPA, enjoy the sunset view at the private beach, and complete the day with a private dinner under the stars by the beach. Looking ahead again, what developments can guests expect at GPK in 2021? We provide pre-arrival assistance and will continue to enhance our safety measures according to the latest official advisory. We will also offer new experiences, such as new water sports and activities, and introduce attractive packages for our guests throughout the year.

A few more personal questions… What would you say makes a good GM?
A good GM builds teams and takes good care of them, invests in learning and development, empowers their team members to pursue performance excellence, is passionate about what he is doing, should not settle for mediocrity, focuses on guest engagement, and never forgets he is a businessman while having to manage the expectations of the stakeholders.

What gives you the passion for your role?
A long story, started 40 years back, in a few words; hospitality is a world which allows you to create, innovate, compete, work on challenges, meet many people from different cultural background, and travel the world.
Do you have a philosophy that you’ve subscribed to throughout your career?
Actually, more than one. The first, “If you focus on delivering quality with excellence, positive financial performance will be the result.” The second, “If you accept mediocrity, you are mediocre.” And lastly, “If you don’t look after your guests, someone else will.”
What is the biggest lesson you’ve learnt in the hotel game?
Adaptability. You’ve got to adapt yourself to changes, to others, to expectations, to judgments, but you always need to keep your objective alive and never, ever give up.
Lastly, what piece of advice would you give an aspiring GM?
Never forget the base and foundation of the role, invest in people, and with any operating decision always protect the planet, and deliver an ethical profitability. Be ambitious and remember that grit drives results.
Note: The above interview has been reproduced as it is from Destinations of the World News. The original article can be found here.
Featured
SAii Lagoon Maldives introduces brand signatures in wellness-led evolution

SAii Lagoon Maldives, Curio Collection by Hilton – part of the SAii Hotels & Resorts portfolio under S Hotels & Resorts – has officially relaunched with a refreshed brand identity built around the philosophy that ‘Peace of Mind is the Ultimate Luxury.’ In this renewed chapter, the resort positions itself not merely as a destination, but as a sanctuary of calm where personalised service, nature-inspired design, meaningful encounters, and sustainability are central to the guest experience.
The relaunch arrives at a moment when international travellers are placing increasing value on mindful journeys — prioritising not only physical comfort, but emotional clarity, genuine connection, and thoughtful care. SAii Lagoon Maldives’ new identity has been crafted in response to this shift, embracing slower, more intentional travel with a focus on wellbeing and cultural resonance.
This evolution signals more than just a visual rebrand. The introduction of Brand Signatures — a collection of curated experiences offered across the resort — marks a fundamental transformation. Designed to foster joy and tranquillity, these initiatives include:
- SAii Gurus, a team of friendly local experts who provide a warm welcome and help guests uncover authentic experiences and hidden gems;
- SAii Wellness Gurus, wellness specialists who deliver tailored care through yoga, guided meditation and spa therapies;
- Sensory Reception, an arrival experience that soothes with natural elements, calming aromas, and serene lighting;
- Digital Detox, an invitation to disconnect from screens and reconnect with self, nature, and companions, with electronic devices securely stored and charged;
- Fresh, Healthy, Happy, a dining philosophy that champions sustainably sourced ingredients and wholesome preparation across its signature outlets: Terra & Mar, Mr. Tomyam, Miss Olive Oyl, and the SAii Beach Club.
Guests can also enjoy refreshed spaces and an updated visual identity, with the newly imagined SAii Beach Club and SAii Spa anchoring the resort’s wellness-centric transformation. These enhancements aim to reflect SAii’s vibrant, relaxed spirit.
Alongside its guest-centred innovations, the resort maintains a strong commitment to environmental and community stewardship. SAii Lagoon Maldives has achieved Green Globe certification for three consecutive years and recently earned Gold Certification from the Environmental Impact Certification (EIC) by The Events Industry Council. Its sustainability efforts span the elimination of single-use plastics, carbon footprint reduction, marine conservation, and partnerships with local artisans and producers to support the regional economy.
Alexander Traeger, General Manager of SAii Lagoon Maldives, Curio Collection by Hilton and Crossroads Marina, remarked, “At SAii Lagoon Maldives, peace of mind begins the moment your toes touch our sun-kissed sands. More than just a stay, it’s a multi-island escape where ease, connection and purpose converge. From overwater serenity to underwater discovery, our refreshed identity and Brand Signatures ensure every moment is crafted with care — for our guests, the planet, and the communities around us.”
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.Here Maldives to redefine ultra-luxury with dual-island concept

Set to open in December 2025, the new ultra-bespoke private islands of .Here aim to redefine luxury travel in the Maldives. Envisioned as the pinnacle of modern hospitality, the retreat promises an elevated guest experience through intuitive service, transformative encounters and complete seclusion. Spanning two natural islands named Somewhere and Nowhere, .Here is designed to appeal to the world’s most discerning travellers, combining understated luxury with a sense of playfulness, all while placing the guest at the heart of the experience.
Nestled within a UNESCO Biosphere Reserve renowned for vibrant marine life and outstanding snorkelling and diving, the islands will feature just nine exclusive residences. A dedicated restaurant and bar will serve imaginative fusion cuisine inspired by global flavours. Guests of .Here will also have access to the amenities of the nearby Finolhu Baa Atoll, offering the opportunity to blend peaceful retreat with more lively diversions.
The project has been conceived by architectural firm KulörGroup, whose design respects and accentuates the slender shape of the islands. The concept balances immersive natural beauty with tailored luxury, catering to today’s elite travellers. Each residence will offer views of both sunrise and sunset and a unique mix of jungle canopy and vibrant turquoise waters—an embodiment of the duality that lies at the core of the brand’s identity.
On the island of Somewhere, expansive villas are positioned across both beach and sea, creating a hybrid of overwater and beachfront living for those unwilling to choose between the two. Each villa includes a 47-metre sky infinity pool complete with a cascading waterfall, and the interiors span over 1,200 square metres. Five residences comprise three en-suite bedrooms for up to eight adults, while two larger villas offer four bedrooms and over 1,400 square metres of space, accommodating up to eleven adults. Amenities include a bar, kitchen, indoor and outdoor living areas, water sports centre, 24-hour in-villa dining, and a dedicated Roohu (butler).
Nowhere, the second island, is intended as a fully private booking, exemplifying a new standard in exclusivity. It consists of a three-bedroom overwater villa of 1,000 square metres with a 15-metre private pool, and a five-bedroom Presidential Villa set across 2,400 square metres with a 28-metre pool and a private beach. Designed to accommodate up to 24 adults, Nowhere also houses the Fehi Spa and the resort’s fitness facilities.
Fehi Wellness, named after the Dhivehi word for ‘green,’ is reserved for guests staying on Nowhere, although treatments can also be arranged in-villa for those on Somewhere. The spa’s bespoke treatments merge ancient healing traditions with modern science, offering options such as salt stone and jade stone massages and aquatic reflexology. Each programme is tailored to individual preferences, further reflecting the island’s theme of duality.
Service across the island is elevated by the presence of a dedicated Roohu—meaning ‘soul’ in Dhivehi—assigned to each residence. These butlers are tasked with curating deeply personal and entirely unique guest experiences, operating with discretion and precision.
The dining experience is centred around the restaurant and bar, Safar, meaning ‘journey’ in Dhivehi. Open around the clock, resident chefs craft bespoke menus for guests to enjoy in-residence or at the overwater venue. From fine dining to relaxed beach picnics and villa-side barbecues, each meal is an invitation to discover new flavours.
Design elements across .Here have been conceived by the award-winning British studio Muza Lab, led by Inge Moore and Nathan Hutchins. Their interiors draw from the textures and tones of the natural environment, incorporating carved timbers, stones, and marbles that pay homage to Maldivian craft and culture, such as Dhoni boats and traditional Feyli sarongs.
Access to .Here is via a 30-minute scenic seaplane flight from Velana International Airport in Malé, completing the journey to a destination that promises to be unlike any other in the Maldives.
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Ocean-led healing: Blue Prescription returns to The Ritz-Carlton Maldives, Fari Islands

The Ritz-Carlton Maldives, Fari Islands, embraced by the tranquil waters of the Indian Ocean, has enhanced its acclaimed Blue Prescription wellness journey, first introduced in 2024. This elevated offering expands the resort’s commitment to promoting wellbeing through the healing power of water, with experiences designed to help guests reconnect with themselves and the world around them. Drawing on the calming effects of the ocean and inspired by the science of the ‘blue mind’ state, the reimagined Blue Prescription package brings together expert-led encounters, restorative landscapes and daily rituals, all under a new ‘Blue Rate’ that highlights the mental and emotional benefits of aquatic environments.
Mounting scientific evidence continues to underscore the importance of water-based landscapes, or ‘blue spaces’, in supporting mental health. Time spent near or in water has been shown to lower stress levels, ease anxiety, and promote feelings of calm, joy and connection. The rhythmic presence of water encourages a shift away from the overstimulated ‘red mind’ state into a more relaxed, creative and focused frame of mind. This connection between human wellbeing and the natural world is central to the philosophy behind the Blue Prescription.
For those seeking a reprieve from stress or looking to embed long-term wellness practices into their daily lives, The Ritz-Carlton Maldives, Fari Islands, offers the ideal setting. Surrounded by panoramic ocean views and carefully designed to reflect the flow of the sea, the resort’s iconic Ocean Pool Villas serve as calming sanctuaries. With uninterrupted views, private sun decks, plunge pools, and Bamford’s organic amenities, these villas provide a space to soothe the nervous system and encourage restorative sleep.
Guests are invited to immerse themselves in the ocean’s influence from morning to evening. Each stay begins with a welcome from the resort’s naturalists, offering an introduction to the island’s reef and marine life. Guided meditation takes place on the villa’s private deck, followed by a floating breakfast ceremony. Throughout the day, guests may explore floating sound baths, barefoot myofascial massage with Sarga Bodywork beside the sea, and guided snorkelling sessions that offer transformative encounters with vibrant marine ecosystems, including eagle rays and hawksbill turtles.
At the heart of the wellness experience is the B Balanced treatment at the resort’s spa, set above the shimmering lagoon. This 90-minute Bamford ritual uses breathwork, bamboo tapping and gua sha massage to recalibrate hormonal and energy imbalances. Surrounded by the gentle rhythm of the ocean, the treatment is designed to restore both body and mind.
A luxury yacht cruise invites guests to witness the natural joy of dolphins in the open sea, while the resort’s signature Defining Moment marks the day’s end with a sunset ritual featuring traditional Boduberu drumming and the blowing of the Sangu shell. These moments of natural ceremony are intended to honour the cycles of nature and reinforce a sense of presence.
As part of the Deep Blue Boost, guests may take part in the Masters of Crafts and Visiting Heroes programme, featuring leaders in wellness, conservation and adventure. From 19th to 22nd September, National Geographic Explorer and Kenyan shark scientist Gibbs Kuguru will visit the resort in collaboration with the Olive Ridley Project, offering guided snorkelling, conservation workshops and reflective sessions. Bamford’s wellness expert CJ Jones-Leake and breathwork coach Anthony Mullally will lead sessions on mindful movement, stress relief and holistic recovery, with a focus on improving vitality and mental clarity.
Even indirect exposure to water — such as listening to waves or visualising aquatic scenes — has been shown to activate calming neural pathways. To encourage this practice beyond the resort, each guest will receive a piece of artwork by resident Maldivian artist Shimha Shakeeb, alongside a wearable blue bangle made from ghost nets recovered through the resort’s Eye in the Sky conservation programme.
For those seeking a shorter or more simplified immersion, the Blue Rate Blue Rituals daily rate includes accommodation in an Ocean Pool Villa, a welcome session with resort naturalists, a floating breakfast ceremony and daily in-villa meditation.
The 2025 Blue Prescription includes a minimum four-night stay in an Ocean Pool Villa, a welcome by the resort’s naturalist team, one floating breakfast, daily poolside meditation, a 90-minute Bamford B Balanced treatment, a private coral regeneration session, guided snorkelling or diving with a naturalist, a Sarga Bodywork session on the villa’s deck, a luxury sunset yacht cruise, and mindful departure gifts including a painting by Shimha Shakeeb and a bracelet made from ghost nets. Prices start at USD 24,000 per person based on two adults sharing, and USD 20,500 for single occupancy, inclusive of all taxes and subject to availability.
Participation in Deep Blue Boost activities with visiting experts is subject to schedule and individually priced. The Blue Rate Blue Rituals daily rate is priced at USD 6,000 per person per night for double occupancy and USD 5,500 for single occupancy, including all taxes and subject to availability.
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