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Meet Kandooma Maldives’ change-maker Mark Eletr
Holiday Inn Resort Kandooma Maldives, General Manager, Mark Eletr celebrates his one year anniversary this month and has already clocked up a hefty list of achievements.
A seasoned hotelier, Mark arrived to the Maldives in November 2021 from Vietnam.
“I’ve worked in many luxury resorts around the world, completed refurbs and new openings and on joining Holiday Inn Resort Kandooma Maldives it was more about looking after a success story and taking the property into its next chapter.”
Talking about the achievements over the last 12 months, Mark is humble and only when prompted volunteers information on the projects that he has put into action, and there are many.
“I am particularly proud of our new Surf Corner located on the south east side of the island. It was a customer experience that was missing and also a revenue opportunity. We attract a large number of surfing specific guests to the island each year and giving them something that was barefoot and uber casual, nearby and desirable was key,” Australian-born, Mark explains that he talked to surfing guests and business partners to get a feel for their needs and could draw on his career experience working in island destinations to help him plan it out.
“I realised there was nowhere for friends, partners, parents or siblings to sit and watch their friends or family surf from the beach. I have kids and it’s my job to watch them have fun, so I got my thinking cap on, put myself into the same position as the guest. It inspired me. I planned new cabanas for relaxing, seating with permanent shade umbrellas to withstand the winds and a Surf Shack serving snacks like hot pies and drinks.” he said. “All the feedback we have received is extremely encouraging.”
Mark has grand plans for the venue and is currently considering some new additions to the area which overlooks a small inlet which attracts black tip sharks. But he says we’ll just have to wait and see.
Upkeep to any island resort takes hefty resources and funding. Since Mark’s arrival, and working closely with his on-property Engineering team he has prioritised and completed everything from re-roofing to painting as well as new flooring in the main restaurant and replacing decks throughout the property.
“Property maintenance is a big area that needs to be given constant attention and a rolling plan. We are playing a bit of catch up but we are getting there. Our climate is harsh and it does take a toll on buildings, decks and equipment.”
Regeneration is something which he is very keen about, which seems strange for a GM who is less about working within the lines and more about big ideas and making things happen.
“If you don’t try there is no risk or reward. Try and fail, well at least you know and go back to the drawing board. Try and win, then celebrate and look for the next opportunity.”
He seems to be winning.
In terms of regeneration you’ll see new Frond Circles where fallen palm tree fronds are arranged in a circle, much like a clock face, layer upon layer, to a height of 1.5 metres.
“We are monitoring how long it will take for them to decompose naturally and we take measurements regularly.”
He has also reduced daily path sweeping of the white sands, opting for enriching natural habitats and eco systems for small animals and insects, through using the rustic appeal of garden waste such as leaves, twigs and bark in garden areas to encourage natural seeding. So far the evidence indicates that it’s working.
Mark says, “by incorporating the regenerative areas into our landscape, we’ve also reduced the heat and bright glare for guests particularly during the hottest hours of the day when it can be both sweltering and blinding.”
The resort is currently doubling its renewable energy generated from solar power by adding corrosion proof marine grade photovoltaic panels to the roofs of 19 one-bedroom over water villas and the 2 bedroom overwater pavilion. This project will bring the resort’s solar power to 518.52 KWp.
Perhaps one of his favourite projects was the built-in barbecue area in the garden adjacent to the Crew Cafe (staff canteen).
“It’s a giant bbq that any Aussie would be proud of mate!” he says with a wide grin.
“Our engineering team built the structure out of bricks and mortar and then we installed the grill. It’s working a treat. We even incorporated a wok station.”
Delighting his own crew is important to him.
“Happy staff make for happy guests. It’s my commitment to my team to continue to try and improve their facilities on the island. I work very closely with our HR team and our owners,”
Under his guidance the Kandoo Kids’ Club has been upgraded with essential maintenance and a spruce up to delight the younger guests.
“Our Kids’ Club team don’t just stay within the confines of the Kandoo Kids’ Club venue on the island. We actively encourage kids to learn about the island, the different habitats and have fun, so treasure hunts and discovery walks are all part of our day to day.”
So what is next? Mark shares the projects he is currently advancing.
“I’m focused on our Chef’s garden and elevating it in terms of selection and production quantities and we are currently trialling our new guest app making all of the resort information, room service, mini bar and chatting to a team member in real time available from a guest’s smart device.”
Mark explains while the resort is in the final stages of the testing phase the guest app has been well received and the use of technology has been embraced by both the resort team and the guests.
Perhaps the most exciting project from a rooms perspective is that Holiday Inn Resort Kandooma Maldives will unveil a new 3-bedroom Beach Pool Villa towards the end of the year. Currently the pool element is under construction and the project is running to schedule.
“It’s already been sold for the festive season, so we have to have it ready in time. Nothing like pressure, eh?”
It’s easy to see why Mark has so quickly garnered the label the Change Maker, but he credits these successes and the ability to make change so quickly to the team and owners.
“I think it’s a journey. For me it was about earning trust and then getting our crew on board with the different ideas, working with the owners to prioritise the big spends on their asset and to build a culture which continually strives to maintain the property for a great guest experience.”
For information about Holiday Inn Resort Kandooma Maldives visit www.maldives.holidayinnresorts.com
The Ritz-Carlton Maldives, Fari Islands, is preparing to welcome guests to a week-long Autumn Festival with Halloween-themed celebrations running from 30 October to 5 November. The programme features a variety of activities designed for families, couples, and individual travellers, with events ranging from treasure hunts and creative workshops to wellness sessions and exclusive dining experiences.
The celebrations begin on 30 October with a beachside Tabata workout followed by a pumpkin carving workshop at La Locanda. Activities for children and teens include the Magic of Mantas virtual reality exploration, Haunted Brick Builders, and the Autumn Costume Fashion Show. Parents are invited to a cocktail gathering on the shore before the evening concludes with a Culinary Maestro dinner by Michelin-starred Chef Max Strohe, as part of the resort’s Masters of Crafts series.
On 31 October, guests may join a morning Dynamic Flow Yoga session in the Mystique Garden or take part in a turtle snorkelling excursion. Children between four and twelve are encouraged to join the Flying Fox Quest, a Halloween-themed nature walk, while older children embark on an Island Treasure Quest. Seasonal workshops such as wreath decoration and creative pumpkin carving are available, and the day concludes with a Trick or Treat Treasure Hunt across the island and a Halloween Feast at La Locanda.
As the week progresses, the festival highlights wellness and creativity. Under the Masters of Crafts programme, mobility coach Anthony Green will host sessions on posture, flexibility, and spinal health. Seasonal crafts for younger guests include galaxy-themed pumpkin art, Halloween decorations, wand-making, and mask workshops. Family activities extend to Autumn Carnival Stalls, Magic Hat bowling, and themed cooking sessions. Evening entertainment includes a magic show, a piñata party, and further culinary experiences led by Chef Max Strohe.
The festival concludes on 5 November with a Vinsaya Flow Yoga session in the Mystique Garden, an art class featuring batfish designs on tote bags, and a children’s treasure hunt. Families are invited to join the Boos and Brews Halloween Dhoni Cruise before the celebrations end with a Luxury Sunset Cruise.
Through this programme, The Ritz-Carlton Maldives, Fari Islands, combines seasonal festivities with wellness, creativity, and gastronomy, offering guests a diverse celebration of autumn and Halloween in the Maldives.
Soneva Fushi, situated within the Maldives’ Baa Atoll UNESCO Biosphere Reserve, has been named winner of the SeiBellissimi Art of Hospitality Award as part of The World’s 50 Best Hotels 2025. The accolade is one of two special awards announced ahead of the official ceremony on 30 October. The award is based on votes from more than 800 members of the Academy, who were asked to identify the hotel where they experienced their single-best hospitality moment within the two-year voting period.
The award recognises the quality of service that ensures guests feel cared for throughout their stay. It celebrates the work of a property and its entire team, acknowledging excellence in areas ranging from reception and housekeeping to amenities and food and beverage services. Voters were asked to consider ambience, unique experiential elements, and the warmth of the hospitality on offer.
Soneva Fushi, the original Soneva resort and regarded as the model for barefoot luxury, is located on one of the Maldives’ largest and least developed islands. The resort comprises 71 private villas, either set amidst dense jungle or positioned above the ocean. Guests are invited to embrace a slower pace of life, with experiences ranging from deserted island picnics and wellness treatments at Soneva Soul to curated events under the Soneva Stars calendar.
Emma Sleight, Head of Content for The World’s 50 Best Hotels, said: “This award celebrates the foundation of hospitality and honours the emotional connection that guests have with a hotel and its team. For three decades, Soneva Fushi has been delivering memorable service at the highest level that puts the guest at the heart of every interaction. A mainstay of The World’s 50 Best Hotels list since the awards’ inception, Soneva Fushi is a worthy winner of the SeiBellissimi Art of Hospitality Award, setting a benchmark of all-encompassing excellence one stay at a time.”
Each villa offers extensive indoor and outdoor living space, private pools and ocean views. A distinctive feature of the resort is its Barefoot Guardians – dedicated butlers assigned to each villa to provide personalised service. Available at all times, they arrange every aspect of the guest experience, from zipline adventures and snorkelling at Hanifaru Bay to stargazing at the observatory or dining in one of 14 restaurants. The Barefoot Guardians also manage the Soneva Stars calendar, which hosts international chefs, wellness specialists and sporting figures.
Antony Paton, General Manager of Soneva Fushi, said: “This award belongs to the entire team at Soneva Fushi. It is a reflection of our shared purpose to create moments of joy, connection and wonder every single day. Being recognised by The World’s 50 Best Hotels affirms that the quiet magic we strive for is not only felt by our guests, but remembered. And that, to us, is the greatest reward.”
Giancarlo Mancino, Chief Executive Officer of SeiBellissimi, added: “At Soneva Fushi, hospitality is a seamless extension of a lifestyle deeply rooted in sustainability, wellness and mindful luxury. Founded with a slow life philosophy, every experience here is a tribute to living in harmony with nature, honouring health-conscious principles, and crafting each moment with genuine care. This devotion to sustainable elegance and the art of well-being is the perfect mirror of SeiBellissimi’s own values: Italian craftsmanship, conviviality, and a respect for quality that goes beyond the ordinary.”
The World’s 50 Best Hotels 2025 ceremony will take place at Old Billingsgate in London on Thursday 30 October, where Soneva Fushi will formally receive the SeiBellissimi Art of Hospitality Award.
Minor Hotels, a global hospitality group operating nine resorts in the Maldives, has announced that three of its properties were recognised at the Travel Trade Maldives (TTM) Awards 2025. The annual awards celebrate achievements across 28 categories, with winners selected through votes cast by guests and travel partners.
Niyama Private Islands Maldives received the award for Best Family Resort. The property is known for offering experiences for all ages, with facilities including a playground, splash park, and gourmet kitchen at its children’s club, alongside an extensive schedule of activities. Young guests are provided with age-appropriate experiences such as snorkelling safaris, cooking classes, surf lessons, and outdoor cinema evenings.
Accommodation includes a variety of spacious villas and pavilions, such as the newly renovated Deluxe Family Beach Pool Villa. Combined with diverse dining options, recreational activities, and personalised service, the resort seeks to provide both adventure and relaxation for families.
Avani+ Fares Maldives Resort was named Best Beach Resort, reflecting its setting of white sands, turquoise lagoons, and coconut groves within Baa Atoll, a UNESCO Biosphere Reserve. The resort offers contemporary villas, including Beach Pool Villas and Two-Bedroom Beach Pool Villas, with direct beach access.
Since opening in 2023, Avani+ Fares has aimed to introduce a laid-back approach to Maldivian holidays, combining modern design with the natural environment. Guests can participate in activities ranging from water sports and wellness to dining and cultural programmes.
NH Collection Maldives Havodda Resort was awarded Best Dive Resort, recognised for its accessible house reef and marine biodiversity. Located close to the shoreline, the reef offers opportunities for snorkellers and divers of all levels, with frequent encounters with species such as reef sharks, turtles, rays, and tropical fish.
The resort also provides access to the dive sites of Gaafu Dhaalu Atoll, where PADI-certified instructors guide guests through channels, thilas, and reef walls.
In addition to these three awards, Minor Hotels’ properties received 12 finalist nominations across seven categories. These included its newest addition, NH Maldives Kuda Rah Resort, which was shortlisted in three categories.
The group’s nominations at the TTM Awards 2025 were:
- Best Beach Resort: Avani+ Fares and NH Collection Maldives Havodda
- Best Family Resort: Niyama, Avani+ Fares, and NH Maldives Kuda Rah
- Best Boutique Resort: NH Maldives Kuda Rah
- Best Culinary Resort: Niyama
- Most Picturesque Resort: NH Collection Maldives Havodda
- Best Surf Resort: Niyama
- Best Dive Resort: Avani+ Fares, NH Collection Maldives Havodda, and NH Maldives Kuda Rah
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