Business
Sharp learning curve for bosses as WFH goes global
LONDON (Reuters) – Two weeks into the coronavirus lockdown and Sergei Holmeckis, a boss at Deutsche Telekom’s Czech operations in the city of Brno, was frustrated with staff video calls. His team didn’t like turning on their cameras and the discussion was stilted.
“I started to show them my cat,” Holmeckis said. “It showed the human side of me more and really changed the perception. It got people to switch on their cameras and be more engaged.”
Such tactics obviously won’t appeal to everyone. But they do show how the world’s biggest experiment in working from home is forcing managers to reassess their methods – especially as surveys predict higher levels of remote working post-pandemic.
Before the new coronavirus began spreading, just 2.9% of the world’s employees were working exclusively or mainly from home, according to the International Labour Organization (ILO), a Geneva-based UN agency.
Within weeks, that figure exploded as social distancing forced companies to launch telework schemes. An Argentinian study found that 93% of large firms had turned to telework; in Britain, half of all employers said that by late-April the bulk of their staff were working from home.
The exercise was often chaotic, with scant regard for what tasks could be performed at home. Many workers faced cramped living spaces or had to juggle the job with children grounded by school closures. Others felt isolated.
Yet overall reactions have been broadly positive. Surveys in the United States and Britain have shown over three-quarters of companies expect to offer more homeworking after the pandemic, with staff citing benefits such as greater work-life balance and claiming they felt just as productive as in the office.
Twitter was among the first to declare that working from home would be a permanent option, while the head of Barclays bank suggested that “putting 7,000 people in a building may be a thing of the past”.
“This is a revolution here and we don’t know what the end-result will be,” said Jon Messenger, an ILO expert on working conditions who has traced the history of telework since it first emerged in the mid-1970s with the label “telecommuting”.
“Managers in the past have been very unwilling to do this because of the loss of direct control over subordinates … it requires a totally different approach to management.”
Trust the worker
Messenger argues the new approach implies above all a shift towards greater results-based performance appraisal while allowing employees more scope to organise their work time.
But while various studies link so-called “time sovereignty” to productivity benefits, some companies find that hard to take on board. Developers of employee tracking software – which for example send managers screenshots of their staff’s computer screens – are currently reporting a surge in sales.
Companies where tasks are hard to quantify argue that some form of monitoring is essential. But workplace experts warn that excessive surveillance can be counterproductive.
“Employers risk damaging the relationship if they are treating staff like children,” Ben Willmott, head of public policy for the CIPD body of human resources professionals.
The rise over the past decade of collaborative software has made teamwork from separate locations easier, weakening the argument made in 2013 by former Yahoo! boss Marissa Mayer that teleworkers were seen as a “drag” on office-based colleagues.
But such tools still leave many employees with a sense of disconnect and lack of structure in their working lives. Just as Deutsche Telekom’s Holmeckis did by using his cat as an ice-breaker, managers will have to learn how to bridge the distance.
“There is a risk of people disengaging. A lot of the conversations are operational, about tasks: low on empathy, low on personal support,” said Octavius Black, whose company Mind Gym offers workshops on remote management skills.
For now, the world is not far enough into the mass telework experiment to know how it will change work patterns or even what the real impact has already been on productivity.
It is also unlikely to be representative of how companies and employees will use telework when the health crisis abates.
Assuming that lockdowns do not have to be reimposed to prevent a second wave of the virus, ILO’s Messenger suggests that telework will become more widespread but in a watered-down form – optional and not for the entire working week.
“The sweet spot is about two or three days a week,” he said. “Then you won’t have so many of the downsides.”
Reporting and photo: Reuters
Maldives Marketing and Public Relations Corporation (MMPRC/ Visit Maldives) has announced the ‘Maldives Culture and Food Festival’, a two-day extravaganza showcasing the Maldivian cuisine, local arts and craft, and entertainment.
The festival will take place at Central Park, Hulhumale’, on New Year’s Eve, December 31st, 2024, and continue into New Year’s Day, January 1st, 2025, offering a unique and immersive experience for locals and tourists alike.
This exciting initiative by MMPRC is a collaborative effort involving key partners such as the Ministry of Tourism (MOT), Housing Development Corporation (HDC), MyHulhumale’, Business Center Corporation (BCC), Male’ City Council, Waste Management Corporation Limited (WAMCO), the Maldives Police Service, Maldives National Defence Force (MNDF), Public Service Media (PSM), Maldives Airports Company Limited (MACL), Dhiraagu, Ooredoo, Manta Air, Maldivian, Ace Travels, and Gulf Air. It promises a dynamic programme filled with performances, activities, and food stalls. Attendees will have the opportunity to savour authentic Maldivian dishes, explore traditional arts and crafts, and witness captivating cultural performances.
On December 31st, the festivities will begin at 20:00 with doors opening to the public. A spectacular drone show will be held, depicting a tourist’s journey through the beautiful Maldives. The evening will continue with captivating cultural performances including Boduberu performances, and “Dhafi Negun”. A New Year’s Eve countdown will also take place, culminating in a dazzling fireworks display to welcome 2025.
The celebrations will continue on January 1st 2025 from 16:00 to 22:00, with the festival reopening and featuring food and arts and crafts stalls. A range of family-friendly activities will be available, including a police and fire truck showcase, a climbing wall, a bounce house, and a Transformers display. Additionally, the festival will feature energetic Boduberu performances and an exciting Roboman showcase.
“MMPRC is proud to present the first Maldives Culture and Food Festival,” said Ibrahim Shiuree, CEO and MD of MMPRC. “This event is a key initiative to celebrate the achievements of the Maldives in 2024 and to promote the diverse cultural heritage of the Maldives while providing a memorable experience for locals and visitors. We invite everyone to join us in celebrating the Maldivian spirit as we bid farewell to 2024 and welcome the new year.”
Barcelo Nasandhura Malé, the Maldives’ newest luxury destination, is set to open its doors in Q1 2025.
Located on the site of the former Nasandhura Palace Hotel, the property will become the largest hotel in the capital, Malé. With 136 elegantly designed rooms, including 95 with stunning ocean views, and 116 luxurious serviced apartments, Barcelo Nasandhura Malé promises a unique blend of sophistication, comfort, and convenience in the heart of this vibrant city.
Operated by the renowned Spanish hotel chain Barcelo Group, the hotel represents a significant expansion of the brand’s presence in the Maldives and beyond. Barcelo Group, known for its exceptional resorts, recently opened Barcelo Whale Lagoon Maldives in South Ari Atoll in August 2024, further solidifying its growing portfolio in the region. In addition to its Maldivian properties, Barcelo Group manages a range of high-profile hotels across the UAE, Thailand, and several European countries.
Barcelo Nasandhura Malé will feature an array of premium facilities, including four upscale dining outlets, a rooftop shisha bar, an oceanfront pool, a state-of-the-art gym, and a luxurious spa. The hotel will also boast 1,034 square meters of versatile MICE (Meetings, Incentives, Conferences, and Exhibitions) space, making it an ideal venue for corporate events and gatherings.
While some serviced apartments were initially intended for residential use, they will now be available for daily rental, offering guests enhanced flexibility and a wider range of accommodation options. Originally scheduled to open on December 1, 2024, the opening has been slightly delayed due to minor construction work. However, the team remains committed to ensuring Barcelo Nasandhura Malé is ready to welcome its first guests in Q1 2025.
Barcelo Hotel Group, awarded World’s Leading Hotel Management Company 2023 by the World Travel Awards, is the second-largest hotel chain in Spain and ranks among the 30 largest globally in terms of the number of rooms. Founded in 1931, this family-run organisation operates 280 four- and five-star city and holiday hotels, offering more than 62,000 rooms across 25 countries. The group markets its hotels under four distinct brands, each focused on providing diverse and memorable travel experiences.
Renowned for its commitment to excellence and sustainability, Barcelo Hotel Group delivers exceptional stays, seamlessly blending luxury, comfort, and environmental responsibility.
As part of its ‘Masters for Masters’ series, The Nautilus Maldives will host Denise Hoefer, Germany’s No. 1 padel player and one of the world’s top 50 most influential figures in the padel industry, for an exclusive Padel Masterclass from March 22 to 25, 2025. This exceptional event invites guests to enhance their padel skills under the expert guidance of a global champion, all set against the stunning backdrop of the Maldives’ Indian Ocean.
Padel, recognised as the world’s fastest-growing sport, has captured the hearts of 30 million enthusiasts globally, according to the International Padel Federation. This March, The Nautilus will provide a unique opportunity for guests to immerse themselves in this thrilling game during a four-day Padel Masterclass led by Denise Hoefer, Germany’s top-ranked female padel player and captain of the German national team. Participants will refine their techniques on The Nautilus’s state-of-the-art padel court, while experiencing the island’s signature blend of world-class coaching and timeless, unscripted hospitality.
The Padel Masterclass will feature a tailored mix of group and private sessions, catering to players of all levels. Younger participants will have the chance to join the Young Wonderers program, offering specially designed classes that introduce the sport in a fun and engaging way. After an energising day on the court, guests can unwind at Solasta Spa, where exclusive treatments by Maison Caulières—such as Spinal Connection Deep Tissue Healing, Volcanic Stone Therapy, and Warm Poultices—promise ultimate relaxation and rejuvenation. These tranquil spa experiences provide a perfect complement to the day’s dynamic activities, leaving participants refreshed and revitalised.
With just 26 ultra-luxury houses and residences, The Nautilus offers an intimate sanctuary within the Baa Atoll, a UNESCO Biosphere Reserve. Surrounded by powder-soft white sands, vibrant coral reefs, and crystal-clear waters, this private island retreat redefines bespoke hospitality. Every element is meticulously crafted to inspire, offering guests an unparalleled ultra-luxury experience focused on relaxation, renewal, and discovery. Whether honing padel skills or embracing the serenity of island life, The Nautilus stands as the ultimate destination for discerning travellers.
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