An Insider
I Pinched Myself To Check I Was Really There
Maldives Promotion House – How many jobs have you ever held which allowed you to walk to work barefoot, snorkel with exotic fish on your lunch break, then lie on a jetty under a twinkling blanket of stars when the day was over? It sounds like the stuff of fantasy, but this was the reality of my life when I worked in the Maldives as a teacher for Soneva Fushi in Baa Atoll, teaching English and grammar to resort staff. It wasn’t all idyllic skipping along the beach with the sun on my face though, other then the glorious bits I’ve just tantalisingly described it was very hard work.
I worked six days a week, teaching a wide array of classes and three of those days involved finishing at eleven o’clock at night as this was the only time my boat crew students were free to learn. But I didn’t resent it for a second because everyone who worked around me worked very hard. It was truly a team effort. The days were always long. Many waiters did three shifts a day and whiled away the few hours in-between: resting, watching TV, ringing their families or playing football and volleyball. Maldivians love their football and every boy I ever met had a team in the UK or Italy they fervently supported. TV champas in the staff village would be packed to capacity with staff all gripped by a match happening somewhere. It was impossible not to get caught up in the excitement. And if they weren’t watching it, they’d be playing it and encouraging guests to join in. The atmosphere was always great.
English teachers being employed in resorts are more common in the Maldives now. But in 2002, I was still a bit of an experiment. Six Senses has since then continued to employ English teachers throughout its properties to support the staff and help improve the guest experience. Being a teacher in such stunning islands was one of the most unique experiences of my life. And despite the dramas, the highs, the lows and the office politics that inevitably impinge on any job be it in London, Timbuktu, Papua New Guinea…or the Maldives – I wouldn’t have missed it for the world.
Maldivians are fantastic, unique, proud, generous people and as a teacher I visited local islands, other resorts and ate roshi and mas huni (thin chapattis and seasoned flaked tuna) and short eats (savoury snacks) with my students, went to parties, danced to the bodu beru (big drum) and said ‘dhani!‘ (bye) at the end of the day when it was time to go to bed.
A few years ago, I went back to the Maldives as a tourist. I went to Biyadhoo which has an amazing house reef where you can swim with turtles, manta rays and a million different fish; a veritable diver’s paradise. It wasn’t uncommon to see guests putting on their snorkels at 6am. I had a wonderful two weeks. It all came back to me, the love of the food and my knowledge of the language. I remember asking my waiter to please, pretty please, smuggle across some roshi and mas huni from the staff canteen. I’d really missed it. When the roomboys discovered I spoke a little Dhivehi, they were thrilled and would call out ‘ hala kin-eh?’ ( how are you?) when I passed by and linger for a little chat as they swept the sand out of my room.
I recently asked my friend Hassan Saeed from Fuvahmulah for the recipe for roshi as I want to try and make it at home. I also miss the hot, sweet black tea, the fresh jelly coconuts, crushed watermelon juice and the tuna and yellow daal curry you could have as an islander’s breakfast. Once you’ve lived and breathed in the Maldives it has seduced you for life and will never quite leave you. Nor would I want it to. Why on earth would I? The night air of jasmine and frangipani has to be inhaled to be believed. When you’re a city dweller used to nervously looking over your shoulder in the dark, it’s a huge relief to be in a place where you feel utterly safe with only the nightsounds of the jungle to accompany you.
I experienced many firsts in my time out there: showering outdoors, canoeing, sailing and I also learned to swim properly. Above all else, snorkelling was my favourite new activity. Kris Pereira, the patient and kind Sri Lankan watersports instructor, held my extremely shaky hand and took me out my first time. And I learned to trust, to truly learn the meaning of trust, when we swam over a massive canyon which revealed a visible drop of some thirty feet below. It terrified me as I have vertigo. I held on tightly, convinced my life was in the palm of his hand. The water immediately became much cooler and opened out to shoals of colourful, exotic fish streaming beneath us, luminescent corals glowed and paddling serenely by, a giant sea turtle and there I was, a girl from London, trying to contain her adrenaline-fuelled panic and mind-blown excitement on witnessing it all. It was an unforgettable moment for me. There is no ocean like the Indian Ocean. It is a whole other world. I fell in love that hour.
I spent a lot of my free time snorkelling and swimming when I wasn’t teaching or spending time with my fellow islanders. I have swum in Thailand, Dubai, the Seychelles, the Algarve and Sri Lanka but I’ve been utterly spoilt by the Maldives. Coming back to London and swimming in a chlorinated, pungent swimming pool was a bit depressing after enjoying the front crawl in azure blue waters!
Sometimes at the end of the day at Soneva, I would sit on the end of the jetty, gossiping with the boat-crew as they chewed betelnut and guests would join us and they’d ask how long I was staying. ‘Oh I’m a teacher, I live here,’ I’d explain. There would inevitably be a bit of a stunned silence and they’d comment on how lucky I was. I would agree, I was very, very lucky indeed. Believe me I never took it for granted. Only a fool would do that. For a girl with a love of the big blue ocean, the stars, the open clean air and perfumed waxy flowers; I knew when I answered the advertisement on TEFL.com and beat over five hundred other applicants to the role of a lifetime, I knew I was being very blessed. And I did my best to remember it all as vividly as possible. I wrote diaries and took many photos.
Sometimes life turned into the biggest soap opera imaginable, as is inevitable when your colleagues live and eat with you seven days a week. But all it took was an amazing sunset, seeing the moon turn the ocean silver, a waft of the most exquisite perfume and I would honestly pinch myself to check I was really there. I’d lie on a lounger and look up at the night sky and say, ‘don’t forget this moment.’ I was lucky enough to live in the most romantic place on earth. If you ever get the opportunity to go to the Maldives, seize it with both hands. You will never experience anything like it. My memories will last forever and if you go there, I hope yours do too.
An Insider
Oriana Migliaccio: The Marine Guardian Transforming Conservation in the Maldives
At the heart of Anantara’s commitment to tailored luxury and authentic experiences lies the passionate work of Oriana Migliaccio, a marine biologist whose devotion to oceanic preservation resonates deeply in the sky-blue waters of the Maldives. Oriana, a PADI Master Scuba Diver Trainer with a PhD in Life and Biomolecular Sciences, embodies the spirit of discovery and conservation at Anantara Dhigu Maldives Resort, Anantara Veli Maldives Resort, and Naladhu Private Island Maldives.
Raised on the sun-kissed shores of Naples, Italy, Oriana’s early years were steeped in the wonders of the Mediterranean Sea, a rich biodiversity hotspot. She frequently spent winter breaks at the aquarium. “It is this deep love for the marine world that got me interested from an early age in pursuing a career in marine biology,” she reflects. Following her passion, Oriana earned her B.Sc. and M.Sc. in Marine Biology in Italy. Her journey then took her to the Maldives for an additional master’s in Tropical Marine Biology, where the allure of tropical environments steered her focus towards specialising in coral reef biology and conservation. This newfound dedication culminated in earning her PhD in the United Kingdom, solidifying her commitment to preserving marine ecosystems.
Oriana’s expertise, honed in the jungles of Borneo as a Conservation Manager and Dive Leader, now flourishes in the Maldives. Her initiatives span coral reef restoration, sea turtle protection, and sustainable practices, all pivotal to the region’s marine ecosystem. A crowning achievement is her creation of the “Reef Hero” PADI specialty, a course designed to educate divers on coral conservation, nurturing a new wave of ocean stewards.
“I created the ‘Reef Hero’ course during my time as a marine biologist and dive instructor in Malaysian Borneo. This course, focusing on coral reef restoration and rehabilitation, was inspired by my diving students’ desire to positively impact the oceans they love exploring. Witnessing the adverse effects of marine issues like debris, over-fishing, pollution, and global warming, this inspired me to create guidelines that can be used by recreational divers to save coral reefs around the world.” – Oriana Migliaccio
In April 2023, Oriana joined Anantara, where her role transcends traditional boundaries, as she immerses guests in a world of marine wonders through various interactive initiatives:
- Marine Talk on Coral Reef & Marine Life: Weekly educational sessions that spotlight the vital role of coral reefs and the importance of responsible diving.
- Discovering Marine Biology for Kids: Fun, interactive lessons that spark young minds’ curiosity about the underwater world.
- Workshop on Repurposing Ghost Nets: Transforming abandoned fishing nets into bracelets, raising awareness about their impact on marine life.
- Marine Biologist Corner: An open forum for guests to engage with Oriana, deepening their understanding of marine conservation.
- Visit the Coral Nursery: Snorkeling adventures to coral nurseries, where guests explore coral species and participate in the resort’s coral restoration efforts.
- Coral Adoption: Encouraging guests to play an active role in coral restoration, either by planting corals or sponsoring a coral rope, and tracking their growth.
“In the Maldives, a country faced with pressing environmental challenges, sustainability and environmental conservation are not just trends. They are a necessity,” Oriana emphasises, outlining the long-term goals for sustainability and marine conservation at Anantara’s Maldives resorts. “The survival of this tropical paradise is intertwined with adopting sustainable practices and reducing the anthropogenic impact on the environment.”
Following the devastating coral bleaching event of 2016, Oriana has been instrumental in Anantara’s HARP initiative (Holistic Approach to Reef Protection), aimed at rehabilitating damaged coral reefs. With over 10,000 corals grown and planted since 2017, the project is on course to double this number, enhancing marine biodiversity. Guests are invited to become coral gardeners, contributing to the project’s success while receiving progress updates on their adopted “baby corals”.
Collaborating with esteemed organisations like the Olive Ridley Project, Manta Trust, and the Maldives Whale Shark Research Program, Oriana’s work includes a photo-ID programme for studying sea turtles, manta rays, and whale sharks. She invites guests to join as citizen scientists, aiding in data collection during their underwater explorations.
Oriana Migliaccio’s contributions reflect the essence of Anantara’s luxury experience — unique, immersive, and deeply connected to the local environment. Her passion and dedication are not just preserving the ocean’s beauty but also inspiring guests to become active participants in its conservation, ensuring its wonder endures for generations to come.
For more information on Anantara Hotels, Resorts & Spas, please visit www.anantara.com.
An Insider
Abdulla Wisam: A journey of excellence and growth in the Maldivian hospitality industry
In the heart of the stunning Maldives, where luxury resorts and crystal-clear waters come together to create a paradise on Earth, there are individuals who work tirelessly behind the scenes to ensure that every guest’s experience is nothing short of exceptional. One such individual is Abdulla Wisam, whose remarkable journey in the hospitality industry is a testament to his dedication, passion, and unwavering commitment to providing the best possible service to guests.
Abdulla Wisam’s journey in the hospitality industry began right after completing his schooling. In 2003, he embarked on his professional career by joining Dhoveli Beach Resort & Spa, where he gained his first taste of the world of hospitality. It was here that he discovered his passion for creating memorable guest experiences and building relationships with visitors from around the world.
After his initial foray into the industry, Wisam’s career path continued to evolve. His dedication and hard work caught the attention of industry leaders, leading him to take on roles of increasing responsibility. His time at Meeru Island Resort saw him as an Outlet Cashier and Night Auditor, roles that allowed him to develop a deep understanding of the operational aspects of a resort.
Wisam’s determination and eagerness to learn led him to the iconic Four Seasons Resort Maldives at Landaa Giraavaru, where he started as a Recreation Attendant. Over time, he showcased his exceptional skills in guest relations and management, and he was promoted to the position of Front Office Supervisor. His journey with Four Seasons served as a stepping stone for what was to come next.
In 2014, Wisam joined the W Maldives, a resort known for its luxurious offerings and unparalleled guest experiences. Starting as a Welcome Team Leader, he quickly rose through the ranks due to his impeccable guest service skills and innate leadership abilities. His promotion to Guest Experience Manager was a testament to his ability to not only meet but exceed guest expectations. He was then transferred to The St. Regis Maldives as the Assistant Front Office Manager with the pre-opening team.
As his career trajectory continued its upward trajectory, Wisam took on the role of Front Office Manager at prestigious resorts such as Milaidhoo Island, Raffles Maldives, and The Standard Maldives. These roles allowed him to refine his management style, hone his problem-solving skills, and contribute to the overall success of each resort.
Wisam’s journey eventually led him to COMO Cocoa Island, a resort renowned for its unparalleled luxury and exquisite attention to detail. Joining as the Front Office Manager, he embraced the challenges and responsibilities that came with the position. His dedication, combined with his innate ability to create genuine connections with guests, led to his promotion as the Director of Rooms.
Wisam’s journey in the Maldivian hospitality industry is a remarkable tale of perseverance, growth, and a genuine passion for creating exceptional guest experiences. His diverse roles, spanning from recreation to guest experience management, have equipped him with a holistic understanding of the industry. His commitment to continuous improvement and dedication to delivering top-tier service have not only benefited the resorts he’s been a part of but have also contributed to elevating the reputation of Maldives as a premier luxury travel destination.
As Wisam continues to shape the guest experience landscape at COMO Cocoa Island, one can only imagine the heights he will reach and the impact he will make on the ever-evolving hospitality industry of the Maldives. His journey stands as an inspiration to aspiring hoteliers and a testament to the boundless opportunities that await those who are truly passionate about their craft.
An Insider
Hamzath Ameen: Elevating human resources
In the fast-paced and thriving hospitality industry of the Maldives, where exceptional service and guest satisfaction are paramount, there are individuals who stand out for their dedication, expertise, and leadership qualities. Hamzath Ameen is making his mark as a proficient human resources professional in island resorts of the Maldives. With an impressive career trajectory and a passion for excellence, Hamzath has become a respected figure in the industry.
Hamzath Ameen was born and raised in Addu Atoll, a region known for its stunning natural beauty and vibrant culture. Following his schooling, he pursued his higher education at Cyryx College in Male’, where he successfully completed an Advanced Diploma in Business Management. This academic foundation laid the groundwork for his future career in the dynamic world of hospitality.
Hamzath embarked on his professional journey at Dhonveli Beach Resort, where he assumed the role of Accounts Officer. This initial foray into the hospitality industry allowed him to gain valuable insights into the financial aspects of resort operations and the importance of maintaining accurate records and efficient systems.
Eager to expand his horizons and broaden his skill set, Hamzath sought opportunities at various reputable companies and resorts throughout the Maldives. His determination and exceptional work ethic caught the attention of industry professionals, leading to his appointment as the Human Resources Officer at Furaveri Island Resort. Recognizing his potential, Ameen quickly rose through the ranks and was promoted to the position of Assistant Manager, and subsequently, Human Resources Manager.
During his tenure at Furaveri Island Resort, Hamzath made significant contributions to the establishment’s human resources department. He spearheaded various initiatives to enhance employee engagement, streamline recruitment processes, and foster a positive work culture. Under his leadership, the resort witnessed an increase in employee satisfaction and a notable reduction in turnover rates, solidifying Hamzath’s reputation as a skilled people manager.
In 2022, Hamzath accepted an exciting new opportunity and joined Rihiveli Maldives Resort as the Human Resources Manager. With his wealth of experience and proven track record, he assumed a pivotal role in overseeing the resort’s human resources functions, including recruitment, training and development, performance management, and employee relations. Hamzath’s strategic approach and ability to build strong relationships with staff and management alike have made him an invaluable asset to the resort.
Hamzath Ameen’s journey from an Accounts Officer to a respected Human Resources Manager exemplifies his commitment to personal growth and professional excellence. Through his hard work, dedication, and leadership abilities, he has successfully carved a niche for himself in the competitive Maldivian hospitality industry. Hamzath’s passion for nurturing talent, fostering positive work environments, and delivering exceptional guest experiences continues to make a lasting impact on the resorts he has served.
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