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Industry must adjust to ‘the new reality’, says Thomas Cook chief

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TouristsThe industry must adjust to “the new reality” while demanding a changed attitude from governments, Thomas Cook UK and Continental Europe chief executive Peter Fankhauser told the ITT conference.

Fankhauser said: “Austerity measures and the high cost of living mean people are more considered when it comes to purchases beyond the essentials.

“External price shocks dictate whether people can afford to go on holiday and what sort of holiday they take.”

He told the conference in Abu Dhabi: “The economic times we live in is the new reality. We need to get used to what is now the new norm.”

However, he insisted: “People are still choosing to go on holiday.”

Referring to the explosive growth of budget carriers and “the overwhelming shift in channel”, Fankhauser said: “Not just the economy has a bearing, but also market forces.

“We are an evolving industry and it is not always easy to keep pace. There are so many routes to market that weren’t there before.”

But while the industry has evolved over the last ten years, he said: “Governments have failed to do the same.

“Global travel contributes a huge amount to the world economy. But the lack of government support for the industry is the same in every market.

“From flight taxes such as APD to the uneven playing field of consumer protection, it isn’t right. It’s our job to fight our corner and our customers’ corner. We need to do it loudly and with one voice.”

Awards

Wellness by Mandara at Barceló Nasandhura named among world’s top 100 spas

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Wellness by Mandara at Barceló Nasandhura has been named among the Top 100 Spas of the World 2026 by Luxury Lifestyle Awards, recognising the spa’s wellness services in Malé.

Located on Level 3 of Barceló Nasandhura, Wellness by Mandara caters to both international visitors and local residents, offering spa treatments and wellness services within the capital. Unlike spas located at island resorts, the facility provides an urban wellness option for guests seeking relaxation, physical recovery and regular self-care.

The spa draws on traditional Eastern healing practices and offers a range of treatments, including Mandara’s signature multi-hand massage therapies, ELEMIS facials, body treatments and specialised nail care packages.

Treatments are tailored to individual requirements by the spa’s therapists, with services designed to relieve muscle tension, support physical recovery and promote relaxation.

Trent Munday of Mandara Spa said the recognition reflected the team’s commitment to providing Asian spa therapies in Malé while serving both hotel guests and the local community.

Wellness by Mandara operates daily, offering treatments and spa packages to Barceló Nasandhura guests, Malé residents and day visitors.

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Awards

Jalboot Group claims three honours at World Luxury Travel Awards 2026

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Jalboot Group has won three awards at the 2026 World Luxury Travel Awards, marking the second consecutive year the marine leisure and transport services provider has received recognition at the event.

The awards were presented during a gala ceremony held on 24 October at the Siam Kempinski Hotel Bangkok, Thailand.

Jalboot Group and its marine leisure brand, Koamas by Jalboot, received awards in three categories:

  • Best Diving Experience in Maldives: Koamas by Jalboot
  • Best Luxury Water Transfer in Indian Ocean: Jalboot Group
  • Best Water Sport & Activities in Indian Ocean Islands: Koamas by Jalboot

The awards recognise the company’s operations across marine leisure and transport services in the Maldives, including watersports, resort-based recreational activities and inter-island water transfers.

RJ Reddy, Chief Executive Officer and Managing Director of Jalboot Group, said the recognition reflected the contributions of the company’s team across its operations.

“We are deeply honoured to be recognised across three categories at the 2026 World Luxury Travel Awards. This milestone reflects the passion, professionalism and teamwork of everyone at Jalboot. Our goal has always been to create experiences that reflect the essence of luxury and the warmth of Maldivian hospitality, both on and beneath the water.”

Jalboot Group continues to expand its operations in the Maldives as a provider of integrated maritime solutions, including luxury yacht charters, marine transport and resort-based leisure services.

The three awards further recognise the company’s presence in the Indian Ocean’s marine tourism and transport sectors.

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Kandooma Maldives adds pickleball to recreational offerings

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Kandooma Maldives has introduced a new pickleball court, expanding its recreational facilities as the paddle sport continues to gain popularity worldwide.

Combining elements of tennis, badminton and table tennis, pickleball is a sport that is relatively easy to learn and suitable for players of different ages and abilities. The new facility allows guests to participate in singles or doubles matches, offering an additional recreational activity for families, couples and groups staying at the resort.

The pickleball court is open daily from 6am to 6pm, with paddles and balls available for guests to borrow from Reception.

Court reservations can be made through the resort’s Recreation or Front Office team. Each villa is entitled to one complimentary hour of court use per day.

The introduction of pickleball forms part of Kandooma Maldives’ efforts to expand its recreational offerings and provide guests with more opportunities to participate in sports and group activities during their stay.

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