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Dusit Thani Maldives launches resort-specific mobile app

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Dusit Thani
Maldives.net.mv – Dusit Thani Maldives has joined forces with M-hospitality ® to deliver an innovative service that enables the resort to engage with guests prior to, during and even after their stay with a resort-branded mobile app. Specially built for iOS and Android platforms, the new service is integrated and interactive–but beyond myriad benefits to the guest, the application also drives organisational efficiency and performance.

The app offers personalised guest services, allowing resort staff to engage with guests’ feedback real time, tracks guests’ interests and preferences and even serves as an “around the clock” concierge, all conveniently on the guest’s own mobile device.

In addition to streamlining communications, saving valuable leisure time for guests, the application also provides regular updates, special offers and even interesting trivia about the resort. The mobile application is also integrated with the social media pages of the resort, giving Dusit Thani Maldives another valuable promotional channel.

Dusit Thani

Guests are informed about the application by the Reservations Team at the time of booking. Additionally, guests can log in once at the resort using an application download link or bar code given upon arrival. Once logged in, guests can browse through the extensive Spa or Dive Centre menus  and place a real time booking request for such services. Subsequent to receiving the request, the Manager of the receiving outlet can send a booking confirmation back to the guest via message immediately, saving guests time and effort whilst delivering a seamless service.

According to Thanos Lionsatos, Director of Sales and Marketing “The use of mobile interface has revolutionised the tourism sector. It is imperative to stay abreast with latest developments in the field of technology and to incorporate best practices at our resort. Developing mobile apps specific to our services for the benefit of our guests is one of them, and more will follow in future.”

Awards

Mercure Maldives Kooddoo wins triple honours at World Luxury Awards 2025

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Mercure Maldives Kooddoo Resort has received three titles at the 2025 World Luxury Awards, named Luxury Adults Only Resort, Luxury Island Resort, and Luxury Cultural Resort in the Indian Ocean.

The awards highlight the brand’s focus on locally rooted hospitality, with stays shaped by place, service and community. The resort presents Maldivian culture through curated experiences, pairing contemporary comforts with island traditions.

Positioned as an adults-only retreat, Mercure Maldives Kooddoo integrates culinary influences and cultural programming to offer guests a stay informed by the rhythm of local life and delivered with consistent service standards.

“These awards are a true reflection of our team’s passion for creating experiences that feel both local and memorable. Every detail, from the design to the service, is guided by the authenticity that defines Mercure. We are grateful to our guests for being part of this journey,” said Riaan Drever, Cluster General Manager.

The World Luxury Awards recognise excellence in global hospitality, honouring properties that consistently deliver strong guest experiences and celebrate diversity across the travel sector.

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Awards

Hat-trick for Pullman Maldives Maamutaa at 2025 World Luxury Awards

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Pullman Maldives Maamutaa has received three honours at the 2025 World Luxury Awards, securing titles for Best Luxury All-Inclusive Hotel, Best Luxury Wellness Hotel, and Best Luxury Family Hotel in the Indian Ocean.

The awards underscore the resort’s approach to experience-led hospitality, combining design, wellbeing and guest engagement. The recognition also reflects Pullman’s commitment to innovation, inclusivity and sustainability, which sit at the centre of the brand’s strategy.

Since opening, Pullman Maldives Maamutaa has developed an all-inclusive offering that brings together adventure, wellness and a close connection to the natural environment. Its portfolio includes an underwater villa, wellness concepts and family-oriented experiences.

“We are honoured to receive this recognition at the 2025 World Luxury Awards. These awards celebrate the heart of what we do—creating inspiring moments for every guest, whether they come to reconnect, recharge, or simply play. This achievement belongs to our incredible team, whose passion and dedication make Pullman Maldives Maamutaa what it is today,” said Riaan Drever, Cluster General Manager.

The World Luxury Awards recognise excellence in global hospitality, highlighting hotels that consistently deliver strong guest experiences and demonstrate innovation in service and design.

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Awards

Manta Air named ‘Best Seaplane Company – Indian Ocean Islands’ at 2025 World Luxury Travel Awards

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Manta Air has been honoured with the title of Best Seaplane Company – Indian Ocean Islands at the 2025 World Luxury Travel Awards.

Now in its fifth year, the World Luxury Travel Awards recognise and celebrate excellence across the global travel and tourism industry, spotlighting organisations that deliver outstanding experiences and set new standards in service and innovation. Winners are selected through a combination of public voting and industry evaluation, reflecting both guest satisfaction and professional merit.

This accolade highlights Manta Air’s continued commitment to redefining domestic air travel in the Maldives through reliability, comfort, and service excellence. Since its launch in 2019, Manta Air has transformed the way travellers experience the Maldives’ scenic journeys between islands, offering both scheduled domestic flights and seaplane transfers that seamlessly connect resorts and atolls across the archipelago.

With a strong focus on passenger experience, Manta Air introduced Maldives’ first premium seaplane service, featuring pre-assigned seating, comfortable lounges, and a consistent flight schedule designed to enhance convenience for resort partners and guests alike. The airline’s growing fleet and operational reach have positioned it as one of the country’s leading aviation innovators.

Commenting on the award, Manta Air stated that the recognition reflects its ongoing efforts to raise the bar in aviation standards and customer satisfaction. The airline reaffirmed its commitment to maintaining world-class operations while continuing to elevate the Maldives’ reputation as a luxury travel destination.

The recognition from the World Luxury Travel Awards underscores Manta Air’s role not just as a carrier, but as an integral part of the Maldivian hospitality experience — one that begins the moment guests take flight.

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