Insiders
Shifaz Hassan on Creating Magic at JOALI Maldives
Nestled in the heart of the Maldives, JOALI Maldives is a luxury resort that has captured the hearts of travellers from around the world. At the helm of this enchanting paradise is Shifaz Hassan, the Resort Manager, whose passion for hospitality and dedication to nurturing local talent has made him a force to be reckoned with in the industry. In this exclusive interview, we delve into Shifaz’s career, his motivations, and his vision for the future of Maldivian tourism.
Shifaz’s journey in the hospitality industry began in 2007, when he joined the Four Seasons Resorts at Kuda Huraa and Landaa Giraavaru as an Airport Representative. Over the years, he has held various positions at prestigious resorts such as One&Only Reethi Rah and Gili Lankanfushi Maldives and eventually, JOALI Maldives. His impressive career trajectory is a testament to his unwavering commitment to excellence and his ability to adapt to the ever-changing landscape of the tourism industry.
When asked about what motivates him, Shifaz shared, “I have always been passionate about creating unforgettable experiences for our guests. The Maldives is not just our home, but a unique destination, and I believe that our hospitality should reflect the beauty and warmth of our islands. My motivation comes from seeing the smiles on our guests’ faces and knowing that we have made their stay truly special.”
As the Resort Manager at JOALI Maldives, Shifaz’s focus is on leading his team to deliver exceptional service and create lasting memories for their guests. “At JOALI, we believe in the power of collaboration and communication. I am fortunate to work with a team of talented individuals who share my passion for hospitality. We call our butlers Jaadhoogar or magician, which literally means a magician. And so, we create magic for our guests. Together, we strive to exceed our guests’ expectations and make their stay at JOALI an unforgettable experience,” he said.
One of Shifaz’s key priorities is the development of local talent for jobs in the industry. He is a firm believer in the potential of young Maldivians and is committed to providing them with opportunities to grow and excel in the tourism and hospitality sector. “The Maldives has a wealth of talent, and it is our responsibility as local industry leaders to nurture and develop this talent. At JOALI, we invest in the growth of our team members through training and mentorship, ensuring that they have the skills and knowledge to succeed in their careers,” Shifaz explained. “I believe that education and mentorship are crucial in shaping the future leaders of our industry. By sharing my experiences and insights, I hope to inspire young Maldivians to pursue their dreams and contribute to the growth and development of our tourism sector.”
His message to young Maldivians who wish to pursue a career in tourism and hospitality is one of encouragement and inspiration. “The tourism industry offers a world of opportunities for growth and personal development. If you are passionate about hospitality and willing to work hard, there is no limit to what you can achieve. Believe in yourself, and never stop learning,” Shifaz advised.
In a rapidly evolving industry, Shifaz’s adaptability and forward-thinking approach have been instrumental in his success. “The tourism landscape is constantly changing, and it is important for us to stay ahead of the curve. We must be willing to embrace new trends and adapt our strategies to meet the needs of our guests and the market,” he said.
Innovation and creativity are at the heart of Shifaz’s approach to hospitality management. He believes that by fostering a culture of experimentation and open-mindedness, JOALI Maldives can continue to push the boundaries of luxury and offer guests an experience that is truly one-of-a-kind. “In the competitive world of luxury hospitality, it is essential to stay ahead of the curve and constantly explore new ideas. At JOALI, we encourage our team members to think outside the box and challenge the status quo, ensuring that we remain at the forefront of the industry,” Shifaz said.
One example of this innovative spirit is the resort’s unique art-immersive concept, which showcases the work of local and international artists throughout the property. This creative approach not only adds a distinctive touch to the guest experience but also supports the global art community. “Art is an integral part of the JOALI experience. By collaborating with talented artists from the Maldives and around the world, we are able to create a dynamic and inspiring environment that resonates with our guests and sets us apart from other luxury resorts,” Shifaz shared.
As Shifaz looks to the future, his vision for JOALI Maldives is one of continued growth and evolution, with a focus on maintaining the highest standards of excellence and sustainability. “Our goal is to build a legacy that reflects our commitment to luxury, innovation, and responsible tourism. We will continue to invest in our team, our facilities, and our community, ensuring that JOALI Maldives remains a beacon of excellence in the Maldivian tourism industry,” he said.
To achieve this vision, Shifaz emphasises the importance of collaboration and teamwork. “Success in the hospitality industry is a collective effort. By working together and supporting one another, we can overcome challenges and achieve our goals. I am incredibly proud of the team at JOALI Maldives and am confident that, together, we will continue to set new benchmarks for luxury hospitality in the Maldives and beyond,” he shared.
News
MIC appoints Ali Shakir as Group General Manager
Maldives Inflight Catering Pvt Ltd (MIC) has announced the appointment of Ali Shakir as the Group General Manager. With over 27 years of experience in the hospitality industry, Ali Shakir will now oversee operations for the Maldives Inflight Kitchen, Hulhule Island Hotel, and Madifushi Private Island Maldives.
Ali Shakir, who most recently served as General Manager at OBLU NATURE Helengeli by SENTIDO, played a pivotal role in the resort’s redevelopment and reopening. Prior to that, he joined Atmosphere Core in 2019 as Resort Manager at VARU By Atmosphere, where he was instrumental in the pre-opening of several properties, including OBLU XPERIENCE Ailafushi, OBLU SELECT Lobigili, OZEN RESERVE BOLIFUSHI, and VARU By Atmosphere. His wealth of experience also includes key positions at prestigious resorts such as Angsana Velavaru, Hulhule Island Hotel, and Paradise Island Resort and Spa.
Ali is no stranger to MIC, having spent more than 15 years at Hulhule Island Hotel, where he rose through the ranks to become Executive Assistant Manager before departing in 2019.
Commenting on his new role, Ali Shakir expressed his enthusiasm:
“I am honored to rejoin MIC and lead the operations of these iconic properties. This company has always held a special place in my career, and I am excited to work with the talented team to drive further success and innovation.”
Ibrahim Shareef Mohamed, Managing Director of MIC, welcomed Ali to the leadership team, praising his extensive experience and strategic vision:
“We are delighted to have Ali back at MIC. His proven track record in the hospitality sector, combined with his in-depth knowledge of Hulhule Island Hotel and his previous achievements, makes him the ideal leader to take us forward. I have no doubt that under his leadership, MIC will continue to set benchmarks for excellence.”
Ali Shakir holds a General Managers Program certificate from Cornell University, USA, and a General Hotel Service certification from the Institute of Hotel and Catering Service, Maldives.
MIC is a joint venture between Maldives Airports Company Limited and SATS Ltd, renowned for its inflight catering services to airlines and private jets. Beyond the Maldives Inflight Kitchen, MIC also manages Hulhule Island Hotel, the only airport hotel at Velana International Airport, and the luxurious Madifushi Private Island Maldives in Meemu Atoll.
Tips & Advice
Flying after scuba diving: Essential guidelines for safe travel
Scuba diving in the Maldives offers an unparalleled experience, with its vibrant coral reefs, diverse marine life, and crystal-clear waters. However, one crucial aspect that divers must consider is the timing of their flights after diving. Understanding the recommended waiting periods before flying is essential to ensure safety and prevent decompression sickness. Here’s what you need to know.
Understanding Decompression Sickness
Decompression sickness, also known as “the bends,” occurs when nitrogen bubbles form in the bloodstream and tissues due to rapid changes in pressure. This can happen if a diver ascends too quickly or flies too soon after diving. The reduced cabin pressure in an airplane can exacerbate the formation of these bubbles, leading to serious health risks.
Recommended Waiting Times
The waiting time before flying after scuba diving depends on the type and number of dives completed. Here are the general guidelines:
- Single Dive: If you have completed a single, no-decompression dive, it is recommended to wait at least 12 hours before flying. This allows sufficient time for the body to eliminate excess nitrogen.
- Multiple Dives or Multiple Days of Diving: For divers who have completed multiple dives or have been diving over several days, the recommended waiting period extends to 18 to 24 hours. This longer duration helps ensure that nitrogen levels in the body have decreased to safe levels.
- Dives Requiring Decompression Stops: If your dive profile included decompression stops, it is crucial to wait at least 24 to 48 hours before boarding a flight. Decompression dives involve higher nitrogen absorption, necessitating a longer off-gassing period.
Seaplane and Domestic Flights
Many tourists visiting resorts and other islands in the Maldives travel by seaplane or domestic flights. While these flights generally operate at lower altitudes compared to international flights, the same waiting time guidelines apply. The reason is that even at lower altitudes, the risk of decompression sickness remains significant due to the changes in pressure.
Practical Tips for Divers
- Plan Your Dives and Flights: When planning your diving trip, consider your flight schedule. Ensure that you have ample time between your last dive and your flight to adhere to the recommended waiting periods.
- Stay Hydrated: Proper hydration can aid in the elimination of nitrogen from the body. Drink plenty of water before and after your dives.
- Monitor Your Health: Pay attention to any symptoms of decompression sickness, such as joint pain, dizziness, or difficulty breathing. If you experience any of these symptoms, seek medical attention immediately.
- Use Dive Computers: Modern dive computers can help track your nitrogen levels and provide personalized recommendations for safe flying times based on your dive profile.
Flying after scuba diving requires careful consideration and adherence to safety guidelines to prevent decompression sickness. By following the recommended waiting times and taking necessary precautions, divers can enjoy their underwater adventures in the Maldives and travel safely. Always consult with dive professionals or medical experts if you have any concerns about your health and safety.
News
Riaan Drever appointed Cluster General Manager of Pullman Maldives Maamutaa and Mercure Maldives Kooddoo
Pullman Maldives Maamutaa and Mercure Maldives Kooddoo, idyllic island escapes nestled in the Gaafu Alifu Atoll, has announced the appointment of Mr. Riaan Drever as their new Cluster General Manager, effective July 1, 2024.
Mr. Drever brings over two decades of global hospitality expertise to his role, including an impressive 11-year tenure within the Maldives itself. Driven by a deep passion for exceeding guest expectations, he has carved a successful career overseeing luxurious resorts and spearheading innovative hospitality projects.
A true visionary leader, Mr. Drever is renowned for his commitment to excellence and dedication to blending luxurious experiences with authentic Maldivian culture. “I’m excited to continue contributing to the Maldives’ hospitality sector alongside the local team and Accor,” shared Mr. Drever, “ensuring every guest achieves their dream vacation.”
As the Maldives continues to be a top travel destination, Mr. Drever’s leadership promises to further solidify its reputation for exceptional hospitality.
Island Hopping for Every Traveler
Perfectly situated in the southern Maldivian atolls, both Pullman and Mercure cater to diverse traveler preferences. Marine enthusiasts will be captivated by the chance to encounter up to 13 different shark species!
- Pullman Maldives Maamutaa: This five-star, all-inclusive haven boasts 18 hectares of lush greenery surrounding a natural lake. From gourmet dining to romantic cocktails and thrilling water sports, Pullman offers the perfect blend of adventure and relaxation.
- Mercure Maldives Kooddoo: This adults-only retreat offers a more intimate experience. Nestled on Kooddoo Island, it’s just a 50-minute domestic flight from Malé. Unwind and explore the island’s hidden gems at your own pace, indulging in delectable local flavors.
Memories Made to Last
Under Mr. Drever’s visionary leadership, Pullman Maldives Maamutaa and Mercure Maldives Kooddoo promise an unforgettable Maldivian escape. Discover endless possibilities and create memories that will last a lifetime. Book your stay today and experience paradise!
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