News
Emirates named world’s best airline in Skytrax awards

In a gala ceremony held at Farnborough Airshow, Skytrax presented the 2016 World Airline Awards. The leaders and top management from over 40 airlines from across the globe attended the event, where Emirates was voted the World’s Best Airline by air travellers.
At the awards event, Edward Plaisted of Skytrax commented: “we are honoured to have so many airlines travel here today and receive their accolades after being voted as Best Airlines in many different categories. For many years we have been dedicated to providing a survey and awards process that remains independent, and delivering an event that is aptly known as the Passenger’s Choice Awards. We have seen many familiar names here today appearing as repeat winners, which I guess reflects that in many cases ‘once a winner, always a winner’ in many customers eyes.
Emirates was named the to the prestigious title of best airline in the world, trumping last year’s winner Qatar Airways, which came second. Emirates also scooped up the awards for World’s Best Inflight Entertainment for a record 12th consecutive year, and Best Airline in the Middle East.
Singapore Airlines took third spot, followed by Cathay Pacific, both in last year’s top five, while ANA All Nippon Airways rose two places to come fifth.
The World’s Top 10 Airlines of 2016
- Emirates
- Qatar Airways
- Singapore Airlines
- Cathay Pacific
- ANA All Nippon Airways
- Etihad Airways
- Turkish Airlines
- EVA Air
- Qantas Airways
- Lufthansa
In other awards, Qatar Airways took gongs for the world’s best business class, best business class lounge and best airline staff in the Middle East, while Singapore was awarded the best airline in Asia and ANA All Nippon Airways was recognised for offering the world’s best airport services and having the best airline staff in Asia for the second year in a row.
Other accolades included the world’s best low-cost airline handed to Norwegian and the world’s most improved airline won by Thai Airways.
Skytrax World Airline Awards: A-Z of winners
- Aegean Airlines Best Regional Airline in Europe
- Aeroflot Russian Airlines Best Airline in Eastern Europe
- Air Astana Best Airline in Central Asia / India, Best Airline Staff Service in Central Asia / India
- Air France Best First Class Airline Lounge Dining, Best First Class Comfort Amenities
- Air New Zealand World’s Best Premium Economy Class Cabin, World’s Best Premium Economy Class Airline Seat
- AirAsia World’s Best Low-Cost Airline, Best Low-Cost Airline in Asia
- AirAsia X World’s Best Low Cost Airline Premium Cabin, World’s Best Low Cost Airline Premium Seat
- ANA All Nippon Airways World’s Best Airport Services, Best Airline Staff Service in Asia
- Asiana Airlines World’s Best Economy Class, Best Economy Seat, Best Economy Class Onboard Catering
- Austrian Best Airline Staff Service in Europe Azul Linhas Aereas Brasileiras, Best Low-Cost Airline in South America, Best Airline Staff in South America
- Bangkok Airways World’s Best Regional Airline, Best Regional Airline in Asia
- Cathay Pacific Airways World’s Best Airline Cabin Cleanliness, Best First Class Airline Lounge
- Copa Airlines Best Airline in Central America / Caribbean, Best Regional Airline in Central America / Caribbean, Best Airline Staff Service in Central America / Caribbean
- Emirates World’s Best Airline (Airline of the Year), World’s Best Airline Inflight Entertainment
- Ethiopian Airlines Best Airline Staff Service in Africa
- Etihad Airways World’s Best First Class, Best First Class Seat, Best First Class Onboard Catering
- EVA Air Best Airline Transpacific, Best Business Class Comfort Amenities
- Finnair Best Airline in Northern Europe
- flyDubai Best Low Cost Airline in the Middle East
- Garuda Indonesia World’s Best Cabin Crew
- Hainan Airlines Best Airline in China, Best Airline Staff Service in China
- Hawaiian Airlines Best Airline Staff Service in North America
- Indigo Best Low-Cost Airline in Central Asia / India
- Jetstar Airways Best Low-Cost Airline in Australia / Pacific
- Juneyao Airlines Best Regional Airline in China
- Kulula Best Low Cost Airline in Africa
- LAN Airlines Best Airline in South America
- Lufthansa Best Airline in Western Europe, Best Airline Transatlantic
- NorwegianWorld’s Best Long Haul Low-Cost Airline, Best Low-Cost Airline in Europe
- Plaza Premium World’s Best Independent Airport Lounge
- Porter Airlines Best Regional Airline in North America
- Qantas Best Airline Australia in Pacific, Best Airline Staff in Australia / Pacific Best Premium Economy Onboard Catering
- Qatar Airways World’s Best Business Class, Best Business Class Airline Lounge, Best Airline Staff in the Middle East
- Royal Air Maroc Best Regional Airline in Africa
- Singapore Airlines Best Airline in Asia, Best Business Class Airline Seat
- Sky Airline Best Regional Airline South America
- South African Airways Best Airline in Africa
- Spring Airlines Best Low-Cost Airline in China
- Star AllianceWorld’s Best Airline Alliance, World’s Best Airline Alliance Lounge
- Thai Airways World’s Most Improved Airline, Best Airline Lounge Spa Facility
- Thomson Airways World’s Best Leisure Airline
- Turkish Airlines Best Airline in Europe, Best Airline in Southern Europe, Best Business Class Airline Catering, Best Business Class Lounge Dining
- Virgin America Best Airline in North America, Best Low-Cost Airline in North America
Often referred to as the “Oscars of the aviation industry”, the World Airline Awards this year welcomed entries from more airlines than ever before. The winners are then chosen based on what is said to be “the world’s largest airline passenger satisfaction survey”.
While the figures for this year’s awards are yet to be released, last year’s survey of 18.9 million passengers saw more than 245 airlines measured on 41 key performance standards, from the quality of check-in service and boarding procedures to cabin cleanliness and other indicators.
Source: The Telegraph, London
Featured
ELE|NA expands sustainable wellness approach for World Earth Day
This World Earth Day, ELE|NA is placing sustainability at the centre of its wellness approach through a programme led by Sustainability Ambassadors across its spa network. Through a set of circular practices and guest-facing initiatives, the brand is linking environmental responsibility with the spa experience.
At the centre of the programme are ELE|NA’s Sustainability Ambassadors, team members based in each resort spa who promote environmentally conscious practices. These ambassadors support both staff and guests in adopting sustainable actions, from daily operations to workshops designed to encourage participation and awareness.
Guests are invited to join hands-on sustainability workshops that combine learning with practical activities. These include the Juice Bike, sessions on making natural haircare products, the preparation of coconut and coffee scrubs and oils, and the making of coconut candy. Guests can also take part in a sand bundle workshop, where used spa linen is repurposed into handmade sand bundles later used in spa treatments.
ELE|NA’s sustainability model also extends to resource use within spa and hospitality operations. Apples previously used in infused water are turned into apple chips, while orange peel waste from the kitchen is made into sweets served to guests after treatments. Used herbal tea is repurposed as fertiliser for spa gardens, supporting a circular approach to materials and waste.
The brand is also aligning its Earth Day programming with the 2026 global theme, “Our Power, Our Planet”, by focusing on nature-based healing practices. ELE|NA says this includes reducing the use of synthetic tools and instead incorporating natural materials such as bamboo and coconut shells into treatments. The approach is intended to reflect a model of wellness built around renewal and lower-impact resource use.
This philosophy is also reflected in wellness experiences including Ocean Flow, Reiki, Sunrise Yoga and Floating Sound Bath sessions, which are designed to connect guests more closely with the natural environment. Through these programmes, ELE|NA is positioning wellbeing and environmental awareness as part of the same experience.
ELE|NA has also received Gold Standard accreditation from Sustainable Wellness, a non-profit organisation established in 2020 to provide independent sustainability guidance and benchmarking for the wellness sector. The accreditation marks a step in the brand’s sustainability programme and reflects its stated focus on responsible wellness practices.
Beyond its own spas, ELE|NA is presenting sustainable wellness as an operational model that can be applied across resort and spa settings. The brand says the framework is designed to support guest engagement, brand positioning and service delivery, while also being scalable for hospitality operators seeking to integrate sustainability standards, staff training and wellness programming into their own operations.
Featured
The Nautilus Maldives brings back Ocean Discovery Week
The Nautilus Maldives will host Ocean Discovery Week from 2 to 8 August 2026, offering guests a closer exploration of the marine environment in Baa Atoll’s UNESCO Biosphere Reserve. Set around the rhythms of the sea, the programme is designed to bring together ocean discovery, photography, storytelling and family participation.
This year’s edition will feature underwater photographer Tobias Friedrich, who will be joined by his wife Isidora and their two sons, Kian and Dorian. Together, they bring a family-based perspective to the programme, shaped by diving, marine advocacy and shared experience.
Tobias Friedrich is known for his underwater photography and his role as a jury member for the Underwater Photographer of the Year. His work has documented marine environments ranging from tropical reefs to Arctic waters. Isidora, a PADI AmbassaDiver, contributes through storytelling linked to ocean exploration, diving safety and conservation. Kian and Dorian, both certified junior divers, add a younger perspective to the programme through their own connection with the sea.

Throughout the week, guests will be able to take part in a range of activities including manta ray encounters in Hanifaru Bay, night dives and guided snorkelling on the house reef. The programme also includes photography sessions led by Tobias Friedrich, covering underwater composition, storytelling and image-making. These sessions will range from introductory poolside workshops to more advanced guidance.
Alongside this, Isidora will lead storytelling and engagement sessions, while also guiding children’s activities. Evening events will include outdoor cinema screenings focused on underwater phenomena, as well as talks aimed at giving guests a wider understanding of the marine world.
At Naiboli, an Ocean Gallery will display Tobias Friedrich’s work through books, calendars and selected pieces, some of which will be available for purchase. A portion of proceeds will go towards marine conservation initiatives.
For younger guests, Ocean Discovery Week will also be reflected in the Young Wonderers programme. Activities will include coral planting sessions with the resort’s resident marine biologist, along with ocean-themed art, storytelling and reef exploration.
The Nautilus Maldives is presenting Ocean Discovery Week as a programme shaped less by fixed schedules than by shared experiences in and around the sea. Through diving, photography, storytelling and conservation-based activities, the week is intended to deepen guests’ understanding of the marine environment while creating opportunities for connection across age groups.
Featured
Kandooma Maldives offers complimentary third night on premium villa stays
Holiday Inn Resort Kandooma Maldives is offering guests the opportunity to extend their stays through a promotional campaign in which every third night is complimentary across selected premium villa categories.
The offer applies to Beach Houses and Overwater Villas and extends beyond a standard Stay 3 Pay 2 structure. Guests can also book under Stay 6 Pay 4, Stay 9 Pay 6, and longer-stay formats, with every third night free for stays of up to 30 nights.
Available exclusively to IHG One Rewards members, the promotion forms part of IHG’s Asia Pacific “One More Moment” campaign. It is valid for bookings made before 1 May 2026, with travel available through to the end of the year, subject to blackout dates.
The offer also includes no upfront payment and free cancellation up to three days before arrival, giving travellers added flexibility when planning future stays.
Sharon Garrett, Director of Marketing & Sustainability at Holiday Inn Resort Kandooma Maldives, said the offer builds on the appeal of a familiar stay incentive while giving guests more scope to extend their time at the resort.
“Our members really value the simplicity of a Stay 3 Pay 2 offer, but what makes this particularly appealing is the ability to extend that benefit across longer stays,” she said.
“It is about giving guests the freedom to enjoy one more dive, one more spa treatment, or simply one more unhurried day on the island.”
Located in South Malé Atoll, around 45 minutes by speedboat from Velana International Airport, Holiday Inn Resort Kandooma Maldives is positioned as a private island resort with a focus on diving, family-friendly facilities and accessible Maldives holidays. The resort offers a range of accommodation categories, several dining venues, the Kandoo Kids’ Club, and Kandooma Spa by COMO Shambhala.
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