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Emirates named world’s best airline in Skytrax awards

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Emirates

In a gala ceremony held at Farnborough Airshow, Skytrax presented the 2016 World Airline Awards. The leaders and top management from over 40 airlines from across the globe attended the event, where Emirates was voted the World’s Best Airline by air travellers.

At the awards event, Edward Plaisted of Skytrax commented: “we are honoured to have so many airlines travel here today and receive their accolades after being voted as Best Airlines in many different categories. For many years we have been dedicated to providing a survey and awards process that remains independent, and delivering an event that is aptly known as the Passenger’s Choice Awards. We have seen many familiar names here today appearing as repeat winners, which I guess reflects that in many cases ‘once a winner, always a winner’ in many customers eyes.

Emirates was named the to the prestigious title of best airline in the world, trumping last year’s winner Qatar Airways, which came second. Emirates also scooped up the awards for World’s Best Inflight Entertainment for a record 12th consecutive year, and Best Airline in the Middle East.

Singapore Airlines took third spot, followed by Cathay Pacific, both in last year’s top five, while ANA All Nippon Airways rose two places to come fifth.

The World’s Top 10 Airlines of 2016

  1. Emirates
  2. Qatar Airways
  3. Singapore Airlines
  4. Cathay Pacific
  5. ANA All Nippon Airways
  6. Etihad Airways
  7. Turkish Airlines
  8. EVA Air
  9. Qantas Airways
  10. Lufthansa

In other awards, Qatar Airways took gongs for the world’s best business class, best business class lounge and best airline staff in the Middle East, while Singapore was awarded the best airline in Asia and ANA All Nippon Airways was recognised for offering the world’s best airport services and having the best airline staff in Asia for the second year in a row.

Other accolades included the world’s best low-cost airline handed to Norwegian and the world’s most improved airline won by Thai Airways.

Skytrax World Airline Awards: A-Z of winners

  • Aegean Airlines Best Regional Airline in Europe
  • Aeroflot Russian Airlines Best Airline in Eastern Europe
  • Air Astana Best Airline in Central Asia / India, Best Airline Staff Service in Central Asia / India
  • Air France Best First Class Airline Lounge Dining, Best First Class Comfort Amenities
  • Air New Zealand World’s Best Premium Economy Class Cabin, World’s Best Premium Economy Class Airline Seat
  • AirAsia World’s Best Low-Cost Airline, Best Low-Cost Airline in Asia
  • AirAsia X World’s Best Low Cost Airline Premium Cabin, World’s Best Low Cost Airline Premium Seat
  • ANA All Nippon Airways World’s Best Airport Services, Best Airline Staff Service in Asia
  • Asiana Airlines World’s Best Economy Class, Best Economy Seat, Best Economy Class Onboard Catering
  • Austrian Best Airline Staff Service in Europe Azul Linhas Aereas Brasileiras, Best Low-Cost Airline in South America, Best Airline Staff in South America
  • Bangkok Airways World’s Best Regional Airline, Best Regional Airline in Asia
  • Cathay Pacific Airways World’s Best Airline Cabin Cleanliness, Best First Class Airline Lounge
  • Copa Airlines Best Airline in Central America / Caribbean, Best Regional Airline in Central America / Caribbean, Best Airline Staff Service in Central America / Caribbean
  • Emirates World’s Best Airline (Airline of the Year), World’s Best Airline Inflight Entertainment
  • Ethiopian Airlines Best Airline Staff Service in Africa
  • Etihad Airways World’s Best First Class, Best First Class Seat, Best First Class Onboard Catering
  • EVA Air Best Airline Transpacific, Best Business Class Comfort Amenities
  • Finnair Best Airline in Northern Europe
  • flyDubai Best Low Cost Airline in the Middle East
  • Garuda Indonesia World’s Best Cabin Crew
  • Hainan Airlines Best Airline in China, Best Airline Staff Service in China
  • Hawaiian Airlines Best Airline Staff Service in North America
  • Indigo Best Low-Cost Airline in Central Asia / India
  • Jetstar Airways Best Low-Cost Airline in Australia / Pacific
  • Juneyao Airlines Best Regional Airline in China
  • Kulula Best Low Cost Airline in Africa
  • LAN Airlines Best Airline in South America
  • Lufthansa Best Airline in Western Europe, Best Airline Transatlantic
  • NorwegianWorld’s Best Long Haul Low-Cost Airline, Best Low-Cost Airline in Europe
  • Plaza Premium World’s Best Independent Airport Lounge
  • Porter Airlines Best Regional Airline in North America
  • Qantas Best Airline Australia in Pacific, Best Airline Staff in Australia / Pacific Best Premium Economy Onboard Catering
  • Qatar Airways World’s Best Business Class, Best Business Class Airline Lounge, Best Airline Staff in the Middle East
  • Royal Air Maroc Best Regional Airline in Africa
  • Singapore Airlines Best Airline in Asia, Best Business Class Airline Seat
  • Sky Airline Best Regional Airline South America
  • South African Airways Best Airline in Africa
  • Spring Airlines Best Low-Cost Airline in China
  • Star AllianceWorld’s Best Airline Alliance, World’s Best Airline Alliance Lounge
  • Thai Airways World’s Most Improved Airline, Best Airline Lounge Spa Facility
  • Thomson Airways World’s Best Leisure Airline
  • Turkish Airlines Best Airline in Europe, Best Airline in Southern Europe, Best Business Class Airline Catering, Best Business Class Lounge Dining
  • Virgin America Best Airline in North America, Best Low-Cost Airline in North America

Often referred to as the “Oscars of the aviation industry”, the World Airline Awards this year welcomed entries from more airlines than ever before. The winners are then chosen based on what is said to be “the world’s largest airline passenger satisfaction survey”.

While the figures for this year’s awards are yet to be released, last year’s survey of 18.9 million passengers saw more than 245 airlines measured on 41 key performance standards, from the quality of check-in service and boarding procedures to cabin cleanliness and other indicators.

Source: The Telegraph, London

 

News

Mandara Spa champions presence and balance in modern wellness journey

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Over the past decade, wellness in the Maldives has evolved from an occasional travel indulgence into an essential part of the guest experience. Today’s travellers are seeking more than relaxation alone. They are looking for experiences that support physical wellbeing, emotional balance, mindfulness, and meaningful human connection.

The first half of 2026 has once again highlighted the strength and continued evolution of the wellness sector. New concepts, technologies, treatments, and wellbeing trends continue to reshape guest expectations, creating exciting opportunities for both guests and operators. Yet amid this progress, there is also a growing recognition that true wellbeing cannot be measured by novelty alone.

Increasingly, travellers are seeking experiences that feel authentic, intentional, and genuinely restorative. For Mandara Spa, this shift is both encouraging and deeply familiar. For 30 years, the brand has operated across some of the world’s most celebrated hospitality destinations, from the Maldives to leading hotels and resorts throughout Asia and beyond, witnessing wellness evolve from a niche hospitality offering into a global movement. Yet despite the industry’s transformation, the essence of wellness remains remarkably timeless: presence, balance, and meaningful human care.

Honouring Ritual in a Fast-Moving World

For three decades, Mandara Spa has drawn upon the enduring wisdom of Balinese wellness traditions, bringing their principles of presence, balance, and mindful care to guests around the world.

Long before wellness became a global conversation, Balinese culture recognised the importance of ritual, gratitude, balance, and living in harmony with oneself and the surrounding world. These values continue to guide every Mandara Spa experience today. From the welcoming foot cleansing ritual to thoughtfully curated treatment journeys inspired by generations of healing wisdom, each touchpoint is designed to encourage guests to slow down, become fully present, and reconnect with themselves.

“At the heart of Mandara Spa is a philosophy that wellness is not something to rush. It is something to be savoured, respected, and experienced with full awareness. Balinese heritage teaches us the importance of gratitude, of honouring each step in a ritual, and of finding peace in stillness,” said Tenille Keats, Country Manager of Mandara Spa.

As the industry continues to evolve, Mandara Spa remains committed to preserving these traditions while thoughtfully adapting to the needs of modern travellers. While wellness trends may change, the desire for genuine care, meaningful human connection, and authentic experiences remains constant.

This philosophy was also reflected during Global Wellness Day 2026, when Mandara Spa teams across multiple destinations joined guests, partners, and local communities in celebrating the universal importance of wellbeing. The occasion served as a powerful reminder that wellness often begins with a quiet moment, a mindful breath, a sense of gratitude, or simply the permission to pause.

Looking Ahead with Purpose

Rooted in Mandara Spa’s signature wellness philosophy, the brand remains committed to delivering authentic and restorative experiences inspired by Balinese wellness traditions. Through personalised treatments, attentive hospitality, and thoughtfully curated wellness offerings, Mandara Spa continues to create meaningful journeys that evolve alongside the changing needs and lifestyles of today’s guests.

As Mandara Spa looks toward the second half of 2026, it does so with a renewed sense of gratitude and purpose. This year also marks a significant milestone as the brand celebrates its 30th anniversary, honouring three decades of bringing Balinese-inspired wellness experiences to guests across the Maldives, Asia, and destinations around the world.

This milestone provides an opportunity to reflect on the people and partnerships that have shaped the journey over the past three decades. Mandara Spa extends its heartfelt appreciation to its therapists, spa teams, hotel partners, and loyal guests, whose trust and support continue to inspire the brand’s evolution.

As the wellness industry continues to evolve, Mandara Spa remains optimistic about the future. Guided by the timeless wisdom of Balinese traditions, the brand remains committed to creating spaces where guests can pause, reconnect, and restore. Because sometimes the most meaningful moments are found not in doing more, but in simply being present.

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Awards

Canareef enters Tripadvisor’s global Best of the Best rankings for first time

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In a historic milestone for the southernmost atoll of the Maldives, Canareef Resort Maldives has been awarded the Tripadvisor Travellers’ Choice Award “Best of the Best” for 2026–the highest honour the world’s largest travel guidance platform can offer.

Out of over 8 million listings on Tripadvisor, fewer than 1% achieve Travellers’ Choice status. But “Best of the Best” is even rarer–granted to only approximately 1,500 to 2,000 elite properties worldwide. Canareef has now entered that exclusive circle for the very first time.

A First-Ever ‘Best of the Best’: A Tribute to the Team’s Dedication

While Canareef previously earned the standard Tripadvisor Travellers’ Choice Award in 2017 and then consecutively from 2023 until now, the 2026 “Best of the Best” title marks the resort’s first time receiving Tripadvisor’s ultimate recognition. This achievement is not built on distant history. It is built on recent, consistent, above-and-beyond service–the kind that comes only from a team that truly cares.

This award is a tribute to every single staff member who wakes up each day determined to create genuine, heartfelt experiences. From housekeeping to front office, from the dive centre to the kitchen–their passion and commitment have turned ordinary stays into unforgettable ones. The Tripadvisor community has spoken, and what they praised most is the hard work, warmth, and dedication of the people behind the Canareef name.

Guests Have Spoken: From Honeymooners to Families

From honeymooners enjoying quiet sunset walks to families discovering Addu’s lush, unhurried paradise, guests have shared their honest, heartfelt experiences. Their words–full of gratitude for the attentive service, cleanliness, and genuine care they received–helped propel Canareef into the global spotlight. One recent Tripadvisor review read:“We were surprised by the level of service. The team truly cares.” Another said: “From the warm welcome to the heartfelt farewell, every member of the team made our stay feel truly special and personal.” Reflecting the island’s unique charm, one guest also wrote: “The island feels wonderfully untouched and serene, yet there is always something to explore, from dolphins to cycling under the palms.”

A Win for the Canareef Team and Addu Atoll Tourism

The award is being celebrated across Addu Atoll, as Canareef continues to be a major gateway to the atoll’s unique attractions–from the historic British Loyalty shipwreck to the Addu Nature Park in Hithadhoo, and the world-famous manta cleaning station that draws divers from around the globe.

“Receiving Tripadvisor’s Best of the Best Award for the first time is a proud milestone for Canareef,” said the General Manager of Canareef Resort Maldives.“What makes this recognition especially meaningful is that it comes directly from our guests–and it reflects the recent hard work, dedication, and collective effort of our entire team. This award is a tribute to each and every staff member who pours their passion into this island every day. We share this honour with our team and with the wonderful community of Addu.”

What Makes Canareef Stand Out Today

Unlike many Maldivian resorts that focus solely on luxury over water, Canareef offers a rare blend of barefoot elegance, vast green spaces, and a connection to local life. Its four kilometres of shoreline, a natural lagoon, and a vibrant house reef make it a favourite for both relaxation and adventure. Yet it is the team’s genuine Maldivian spirit—the smiles, the stories, the spontaneous help —that guests mention again and again.

One recent reviewer wrote: “Canareef is not just a resort; it is a home. We came as guests and left as family.” Another noted: “After six visits to the Maldives, this is the first time I felt truly sad to check out.”

An Invitation from the Equator

With the 2026 Best of the Best award marking a major milestone, Canareef Resort Maldives invites travellers from around the world to discover the untouched charm of Addu Atoll. Reaching this southern paradise is now easier than ever, with convenient domestic flights from Velana International Airport or direct access via Gan International Airport, followed by seamless speedboat transfers to the resort.

As one Tripadvisor review put it: “Don’t let the distance fool you–paradise is worth every mile.”

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News

Versa Hospitality unveils Versa Keys rewards programme for guests

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Maldivian-owned group Versa Hospitality on Wednesday announced the launch of Versa Keys: a tiered loyalty programme designed to reward guests for their curiosity, loyalty and time spent across the group’s growing collection of destinations worldwide.

Versa Keys introduces a membership structure based on nights stayed, with four tiers–Member, Silver, Gold and Platinum–each unlocking a progressively richer range of benefits across all Versa Collection and Niva properties globally. The programme launches across all locations on 1 October 2026 and is central to Versa’s ambition to deepen guest relationships as the group continues to expand internationally. Each new destination will be fully integrated into the programme on opening, meaning members’ nights and benefits travel with them wherever Versa goes next.

Visha Mahir, CEO, Versa Hospitality, says: “Versa Keys reflects everything we believe travel should be. It rewards the moments that matter–the time guests invest, the experiences they seek out and the memories they leave with.As we grow, the programme grows with them: every stay across every destination counts, and every tier unlocks something more meaningful.”

A programme that grows with guests

Unlocking a lifetime of rewards with Versa Keys is easy. Simply stay across the Versa Hospitality portfolio to accumulate nights and unlock benefits, redeemable at any of Versa properties.

The four tiers are structured as follows:

  • Member | 1-6 nights: Membership begins automatically from the moment you check in for the first time.
  • Silver | 7+ nights: Receive enhanced arrival privileges, early check-in (subject to availability) and discounts on food and beverages, spa and excursions and laundry services.
  • Gold | 48+ nights: Gold members unlock a curated experience for two once per stay, a guaranteed late check-out until 4pm and an additional 5% discount on top of Silver benefits across food, beverages, spa and excursions.
  • Platinum | 84+ nights: The programme’s highest tier builds on everything Gold offers. Platinum members enjoy increased discounts on food, beverages, spa and excursions–an additional 5-10% on top of Gold–plus discounts on in-villa dining and minibar and a guaranteed late check-out extended to 6pm.

Simple to join, effortless to use

Guests are automatically enrolled from their first stay and nights accumulate naturally across all group properties. Resort teams are on hand throughout each stay to highlight earning opportunities, guide guests through their benefits and ensure the programme adds value at every touchpoint.

Versa Hospitality is the evolution of Universal Resorts–the pioneering force behind over 50 years of Maldivian hospitality. Today, Versa carries that legacy forward, shaping extraordinary destinations across the Indian Ocean and beyond.

The Versa portfolio is defined by two distinct yet complementary divisions: the lifestyle-led brand Niva, uniting six properties in the Maldives and Seychelles, and a curated collection of acclaimed resorts including Huvafen Fushi, Milaidhoo and Baros.

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