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Emirates named world’s best airline in Skytrax awards

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Emirates

In a gala ceremony held at Farnborough Airshow, Skytrax presented the 2016 World Airline Awards. The leaders and top management from over 40 airlines from across the globe attended the event, where Emirates was voted the World’s Best Airline by air travellers.

At the awards event, Edward Plaisted of Skytrax commented: “we are honoured to have so many airlines travel here today and receive their accolades after being voted as Best Airlines in many different categories. For many years we have been dedicated to providing a survey and awards process that remains independent, and delivering an event that is aptly known as the Passenger’s Choice Awards. We have seen many familiar names here today appearing as repeat winners, which I guess reflects that in many cases ‘once a winner, always a winner’ in many customers eyes.

Emirates was named the to the prestigious title of best airline in the world, trumping last year’s winner Qatar Airways, which came second. Emirates also scooped up the awards for World’s Best Inflight Entertainment for a record 12th consecutive year, and Best Airline in the Middle East.

Singapore Airlines took third spot, followed by Cathay Pacific, both in last year’s top five, while ANA All Nippon Airways rose two places to come fifth.

The World’s Top 10 Airlines of 2016

  1. Emirates
  2. Qatar Airways
  3. Singapore Airlines
  4. Cathay Pacific
  5. ANA All Nippon Airways
  6. Etihad Airways
  7. Turkish Airlines
  8. EVA Air
  9. Qantas Airways
  10. Lufthansa

In other awards, Qatar Airways took gongs for the world’s best business class, best business class lounge and best airline staff in the Middle East, while Singapore was awarded the best airline in Asia and ANA All Nippon Airways was recognised for offering the world’s best airport services and having the best airline staff in Asia for the second year in a row.

Other accolades included the world’s best low-cost airline handed to Norwegian and the world’s most improved airline won by Thai Airways.

Skytrax World Airline Awards: A-Z of winners

  • Aegean Airlines Best Regional Airline in Europe
  • Aeroflot Russian Airlines Best Airline in Eastern Europe
  • Air Astana Best Airline in Central Asia / India, Best Airline Staff Service in Central Asia / India
  • Air France Best First Class Airline Lounge Dining, Best First Class Comfort Amenities
  • Air New Zealand World’s Best Premium Economy Class Cabin, World’s Best Premium Economy Class Airline Seat
  • AirAsia World’s Best Low-Cost Airline, Best Low-Cost Airline in Asia
  • AirAsia X World’s Best Low Cost Airline Premium Cabin, World’s Best Low Cost Airline Premium Seat
  • ANA All Nippon Airways World’s Best Airport Services, Best Airline Staff Service in Asia
  • Asiana Airlines World’s Best Economy Class, Best Economy Seat, Best Economy Class Onboard Catering
  • Austrian Best Airline Staff Service in Europe Azul Linhas Aereas Brasileiras, Best Low-Cost Airline in South America, Best Airline Staff in South America
  • Bangkok Airways World’s Best Regional Airline, Best Regional Airline in Asia
  • Cathay Pacific Airways World’s Best Airline Cabin Cleanliness, Best First Class Airline Lounge
  • Copa Airlines Best Airline in Central America / Caribbean, Best Regional Airline in Central America / Caribbean, Best Airline Staff Service in Central America / Caribbean
  • Emirates World’s Best Airline (Airline of the Year), World’s Best Airline Inflight Entertainment
  • Ethiopian Airlines Best Airline Staff Service in Africa
  • Etihad Airways World’s Best First Class, Best First Class Seat, Best First Class Onboard Catering
  • EVA Air Best Airline Transpacific, Best Business Class Comfort Amenities
  • Finnair Best Airline in Northern Europe
  • flyDubai Best Low Cost Airline in the Middle East
  • Garuda Indonesia World’s Best Cabin Crew
  • Hainan Airlines Best Airline in China, Best Airline Staff Service in China
  • Hawaiian Airlines Best Airline Staff Service in North America
  • Indigo Best Low-Cost Airline in Central Asia / India
  • Jetstar Airways Best Low-Cost Airline in Australia / Pacific
  • Juneyao Airlines Best Regional Airline in China
  • Kulula Best Low Cost Airline in Africa
  • LAN Airlines Best Airline in South America
  • Lufthansa Best Airline in Western Europe, Best Airline Transatlantic
  • NorwegianWorld’s Best Long Haul Low-Cost Airline, Best Low-Cost Airline in Europe
  • Plaza Premium World’s Best Independent Airport Lounge
  • Porter Airlines Best Regional Airline in North America
  • Qantas Best Airline Australia in Pacific, Best Airline Staff in Australia / Pacific Best Premium Economy Onboard Catering
  • Qatar Airways World’s Best Business Class, Best Business Class Airline Lounge, Best Airline Staff in the Middle East
  • Royal Air Maroc Best Regional Airline in Africa
  • Singapore Airlines Best Airline in Asia, Best Business Class Airline Seat
  • Sky Airline Best Regional Airline South America
  • South African Airways Best Airline in Africa
  • Spring Airlines Best Low-Cost Airline in China
  • Star AllianceWorld’s Best Airline Alliance, World’s Best Airline Alliance Lounge
  • Thai Airways World’s Most Improved Airline, Best Airline Lounge Spa Facility
  • Thomson Airways World’s Best Leisure Airline
  • Turkish Airlines Best Airline in Europe, Best Airline in Southern Europe, Best Business Class Airline Catering, Best Business Class Lounge Dining
  • Virgin America Best Airline in North America, Best Low-Cost Airline in North America

Often referred to as the “Oscars of the aviation industry”, the World Airline Awards this year welcomed entries from more airlines than ever before. The winners are then chosen based on what is said to be “the world’s largest airline passenger satisfaction survey”.

While the figures for this year’s awards are yet to be released, last year’s survey of 18.9 million passengers saw more than 245 airlines measured on 41 key performance standards, from the quality of check-in service and boarding procedures to cabin cleanliness and other indicators.

Source: The Telegraph, London

 

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The Cocoon Collection highlights AI, sustainability and guest experience on World Tourism Day

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Cocoon Maldives, Joy Island and You & Me Maldives, the three Maldives resorts of The Cocoon Collection, marked World Tourism Day 2026 with full-day programmes inspired by this year’s global theme, “Digital Agenda and Artificial Intelligence to Redesign Tourism.”

Across the three islands, guests and team members explored how technology, artificial intelligence and sustainability can shape the future of tourism while keeping the personal connections that define island hospitality.

Celebrations began at Cocoon Maldives with friendly competition of beach games for guests and team members. The day continued with a World Tourism Day Cocktail Party and Presentation at Loabi Loabi Bar. The presentation highlighted tourism as the backbone of the Maldivian economy and a source of livelihoods for thousands of families across the atolls, and it reaffirmed the resort’s commitment to protecting its reefs, beaches and marine life. Its centrepiece looked at how AI can personalise the guest journey.

Joy Island began the day at the main restaurant, The Market with Guests’ Ideas Wall, inviting guests to share their views on the future of travel. In the afternoon, team members joined an AI Brainstorming and Information Session at Joy Connect Conference Hall to explore practical uses of AI and digital technologies to enhance the guest experience. A Coral Planting Activity at Palm Beach underlined the resort’s commitment to marine conservation, and teams from across the resort took part in the AI Creative Challenge, developing AI-driven concepts for the future of tourism, with prizes for the first, second and third-place teams.

The day ended with a Management Cocktail and Presentation at Rainbow Bar Beach, where the leadership team shared insights into Joy Island’s digital roadmap and future direction.

At the adults-only You & Me Maldives, the day opened at Cheers Bar with the AI x Human Discovery Challenge, a scavenger hunt using a QR-code-powered Digital Passport. Guests visited six locations (the Beach, Restaurant, Reef, Spa, Water Sports Centre and Jetty), scanning QR codes and answering AI-related questions to unlock their passport.

A Cake Cutting Ceremony was held in the evening followed by a Management Cocktail Reception, where the resort unveiled The You & Me Tourism Manifesto 2026, built around the theme “Real Ideas, Brighter Tomorrows.” At the AI-Assisted Ideas Station on the beach, guests shared their views on where tourism is heading and shaped them into practical ideas. Management will review the ideas collected, and the resort will consider them for upcoming initiatives.

Through initiatives such as these, The Cocoon Collection continues to explore new ways to combine innovation, meaningful guest experiences and environmental responsibility in shaping the future of island hospitality.

World Tourism Day, observed annually on 27 September, highlights the social, cultural, political and economic significance of tourism globally. This year’s theme emphasises the responsible use of digital transformation and artificial intelligence to create more connected, innovative, efficient and sustainable tourism experiences.

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Sea turtle hatchlings make their way to the ocean at Cinnamon Velifushi Maldives

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At Cinnamon Velifushi Maldives, seven sea turtle hatchlings recently emerged from the sand and made their way towards the Indian Ocean, their tiny flippers carrying them across the beach before disappearing into the blue. It was a fleeting moment, but one that offered a beautiful reminder that the beaches of the Maldives are more than places to escape to. They are living environments where some of the ocean’s most extraordinary stories begin.

For a sea turtle hatchling, the distance between nest and ocean may be measured in metres, but it marks an important first chapter in a much longer journey.

Sea turtles nest throughout the year in the Maldives, with nesting activity recorded across almost all of the country’s atolls. Green turtles account for the majority of recorded nests, while hawksbill and olive ridley turtles have also been documented. Recent research into nesting activity in the Maldives found that nests typically take around two months to hatch.

Once they emerge, however, the hatchlings are immediately faced with a challenging journey. Their instinctive movement towards the ocean is one of the most vulnerable stages of their lives. Natural predators are only part of the challenge. Artificial lighting can disorient hatchlings and lead them away from the water, while pollution, fishing activity, habitat loss and the effects of climate change continue to present threats throughout their lives.

Surrounded by the waters of Vaavu Atoll, Cinnamon Velifushi Maldives sits within a rich marine environment where encounters with the natural world extend far beyond the shoreline. The waters around the atoll are home to an abundance of marine life, from colourful reef fish and rays to sharks, dolphins and sea turtles, making the ocean an ever-present part of the island experience.

At Cinnamon Velifushi Maldives, these seven hatchlings were only visitors for a matter of minutes before the ocean carried them away. But for those fortunate enough to witness their first journey, they left behind something much bigger: a reminder that in Vaavu Atoll, some of the Maldives’ most memorable experiences are the ones nature chooses to create itself.

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Soneva’s Maldives waterslide reimagined as contemporary art in Stockholm

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Long before waterslides became a familiar sight at luxury resorts in the Maldives, Soneva introduced them to its overwater villas with a simple belief: luxury should never become so serious that it forgets how to play.

Since then, this sweeping curve over the Indian Ocean has become unmistakably Soneva and an invitation to let go. Now, it takes on a new form.

For Soneva × Jacob Felländer: Joy Takes Form, the Swedish contemporary artist transformed the iconic Soneva slide into a sculptural exploration of movement, freedom and imagination. Unveiled on 23 September at Slakthusområdet, Stockholm’s historic Meatpacking District, the installation took centre stage in a raw industrial space reinvented for one night. Friends of Soneva and longstanding guests came together for an evening of art, food and conversation, bringing the spirit of the islands to the city: slowing down, connecting and seeing the familiar differently.

The slide unfolds in layers, with three materials flowing into one another in a continuous movement through time. Raw, weathered metal holds the past, carrying the beauty of memories and moments that endure. The mirrored surface captures the present, alive with reflection, light and movement. The final layer opens towards the future, lighter, freer and filled with possibility.

Together, they are a reminder that joy is not fixed in time. It carries the past, comes alive in the present and moves towards everything still to come.

Celebrated chefs Adam Dahlberg and Albin Wessman created a menu inspired by the elemental character of the three islands: Earth, evoking the lush jungle of Soneva Fushi; Water, the luminous world of Soneva Jani; and Air, the remoteness of Soneva Secret. The final course was simply Whimsy.

The partnership reflects Bare Luxury, the evolved philosophy that removes the unnecessary to leave more room for what matters: wonder, curiosity, discovery and connection.

“The slide was never just a slide. It is a reminder that luxury should make us feel something,” said Neil Gallagher, Chief Executive Officer of Soneva. “By reimagining the slide through his artistic lens, Jacob has captured the sense of curiosity, freedom and joy that has always been at the heart of Soneva.”

“In today’s world, it’s increasingly important that we remember and develop what makes us distinctly human: imagination, intuition, empathy and our capacity for play. Art has a vital role in this,” said Jacob Felländer. “I’m excited about my ongoing collaboration with Soneva, a hospitality brand that truly understands the need to create space for curiosity, connection and possibility.”

Placing something born in the Maldives in the hands of a creative force brings it into a wider cultural conversation, connecting hospitality naturally with art, design and food.

The installation remains at Slakthusområdet until 31 December 2026. The creative exchange continues in the Maldives from 12 to 24 November 2026, when Felländer will be in residence at Soneva Fushi as a Soneva Star, leading workshops that encourage guests to explore their own creativity and intuition through experimentation and play.

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