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Brazil now second in virus deaths, as US states see rising cases

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Brazil on Friday claimed the unenviable position of having the second-highest coronavirus death toll worldwide behind the United States, where several states have posted record daily case totals, signaling the crisis is far from over.

US and European stocks ended the week on an upswing after a rout sparked by the US data and fresh evidence of the economic damage caused by virus-related lockdowns, with British GDP shrinking by a record 20.4 percent in April.

Meanwhile, in several European countries, the focus shifted to the courts, and who might eventually be pinned with the blame for the global financial and health crisis.

Brazil’s health ministry recorded 909 deaths in the past 24 hours, putting the total at 41,828 — meaning the country of 212 million people has now surpassed Britain’s death toll.

World toll of coronavirus infections and deaths as of June 12, 2020 at 1900 GMT. PHOTO: AFP /

Experts warn the actual number of cases in Latin America’s biggest economy could be many times higher than the confirmed figure of 828,810.

“Some areas are at a critical stage” in Brazil, with intensive care unit occupancy levels of more than 90 percent, World Health Organization emergencies director Mike Ryan told journalists in Geneva.

Brazilian President Jair Bolsonaro, who threatened last week to quit the WHO over “ideological bias,” has dismissed the virus as a “little flu,” and berated state officials for imposing lockdowns.

Latin America is the latest epicenter in the world’s battle with the novel coronavirus, which emerged in China late last year.

The region has recorded more than 1.5 million infections and 75,000 deaths, with no signs the virus is slowing.

In the US, which has confirmed the most COVID-19 deaths — over 114,000 — more than a dozen states, including two of the most populous, Texas and Florida, reported their highest-ever daily case totals this week.

“It’s important that we remember that this situation is unprecedented. And that the pandemic has not ended,” Robert Redfield, director of the Centers for Disease Control and Prevention, told a media briefing on Friday.

Nevertheless, US President Donald Trump and many local officials remain determined to get the world’s biggest economy back on track.

People share a laugh over drinks on the patio of Eight Row Flint in Houston, Texas, on May 22, 2020 — the state has seen a rise in the number of people hospitalised for COVID-19. PHOTO: AFP/File / Mark Felix

The virus and resulting lockdowns have caused a spike in US unemployment — 44.2 million people have filed claims for jobless benefits since mid-March.

Worldwide, the pandemic has killed more than 424,000 people and infected more than 7.6 million.

Court action

Italian prosecutors questioned Prime Minister Giuseppe Contre over the government’s handling of the crisis — seen here is prosecutor Maria Cristina Rota facing the media. PHOTO: AFP / Filippo MONTEFORTE

In Italy, one of the countries hardest hit by the virus, prosecutors questioned Prime Minister Giuseppe Conte over his government’s initial response.

In the country’s northern Lombardy region, an investigation has been launched into why a quarantined “red zone” was not enforced around two towns sooner.

And in Bergamo province, 50 victims’ family members filed complaints this week over how the crisis was handled.

“All investigations are welcome. The citizens have the right to know and we have the right to reply,” Conte said this week.

Elsewhere, British Airways, easyJet and Ryanair launched legal action against the British government over a “flawed” 14-day coronavirus quarantine system introduced this week.

Europe’s reopening

Italy is eager to get its tourism sector back on track — a gondolier is seen here with visitors in Venice — as Europe proceeds with its reopening. PHOTO: AFP / ANDREA PATTARO

Europe is pushing ahead with its exit from lockdown, with a number of countries preparing to reopen borders on a limited basis on Monday after the EU Commission urged a relaxation of restrictions.

France said it would gradually reopen its borders to non-Schengen countries from July 1.

Greece said it would welcome tourists again, though Britons remain barred — and passengers from Italy, Spain and the Netherlands must undergo tests on arrival.

Germany said it would end land border checks on Monday.

And Italy said it would allow amateur contact sports — including team sports — from June 25.

‘Fight not over’

Yet world health officials have warned that the virus is far from contained.

“The fight is not over,” WHO chief Tedros Adhanom Ghebreyesus said Thursday.

Beijing said it would delay primary school students returning to class after three new cases emerged in the Chinese capital — the first after two months of no reported infections there.

An Indian medical worker is seen here in the emergency ward of Max Smart Super Speciality Hospital in New Delhi, where virus cases are spiking. PHOTO: AFP / Atish PATEL

China has largely brought domestic infections under control, and the majority of cases in recent months have been among overseas nationals returning home.

In India, experts are warning the worst is far from over.

Deaths from coronavirus in New Delhi are almost twice as high as official figures show, a city leader said.

Reporting and photos: AFP

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Emirates undertakes largest known fleet retrofit project

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Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.

This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.

The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.

In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.

No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.

Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.

As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.

From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.

Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.

Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.

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Eleanor helps over 30 Maldives hotels elevate guest services

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Eleanor has been named as one of the top 10 concierge software providers globally.

Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.

“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.

“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.

Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”

Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.

“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.

To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.

Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.

Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.

For more information, visit www.eleanorapp.com.

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Emirates’ recruiters scour the world for cabin crew talent with 30 city stops

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Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.

As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.

Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”

“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”

Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.

All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.

Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/

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