News
Atmosphere Kanifushi Maldives becomes the first resort in Maldives to earn AHLEI’s Certified Guest Service Property Designation
Maldives.net.mv – Atmosphere Kanifushi Maldives has become the first resort in Maldives to earn Certified Guest Property designation awarded by the American Hotel & Lodging Educational Institute (AHLEI). To earn this distinction, the popular all-inclusive resort trained employees with AHLEI’s Guest Service Gold®, with 80 employees earning the Certified Guest Service Professional (CGSP®).
As the first resort in Maldives to earn the title of Certified Guest Service Property, Atmosphere Kanifushi Maldives, which opened in December 2013 gets a competitive edge as a top service provider.
According to training manager Allen Mathias, the human resources and training team of Atmosphere Kanifushi Maldives has a vision of making Atmosphere Hotels and Resorts a learning organization.
“To achieve this vision, we sought out partners to help in creating signature and unique learning opportunities for our colleagues; that would be instrumental in making them crave for learning about the hospitality industry and cascade the same down to creating delightful service,” he explained. AHLEI’s Guest Service Gold® and CGSP® offered the best fit for the organization.
“We believe that we are in the people service business of making ourselves better human beings serving our guests. The CGSP® training helped us offer exceptional service to our guests,” said Mathias. “Also, being at Maldives where there are limited hospitality training institutes for the colleagues to learn about the subject, this training and certification has given them an edge above others making them more learned and building their skill level.”
The training and certification was conducted in a combination of classroom and online training, which for most employees was a completely new experience, as was the concept of multiple-choice exam questions. Because of these challenges, the feeling of pride among the employees when they earned their certification was tremendous.
Atmosphere Kanifushi Maldives has implemented an internal “Atmosphere Delight” program to recognize staff members who “wow” guests with exceptional service.
JEN Maldives Malé has introduced the Shangri-La Circle (SLC) loyalty programme, offering dining benefits for guests from 1 April to 31 December 2026.
The programme provides free and instant membership, allowing guests to access discounts and earn reward points on dining experiences at the property. Members receive a 15 per cent discount on their first dining purchase upon joining, along with ongoing 15 per cent savings on food and beverage.
Guests can enrol in the programme through the Shangri-La Circle mobile application. Membership benefits include reward points on eligible spending, which can be redeemed for future dining and hotel experiences.
The offer applies to regular dining experiences and excludes tobacco, special theme buffet nights, and other ongoing promotions.
JEN Maldives Malé stated that the programme is designed to provide value to guests while enhancing dining experiences at the hotel. The initiative also reflects Shangri-La’s focus on strengthening guest engagement through loyalty-based offerings.
Members are required to present their digital membership card at the time of billing to access the benefits.
The hotel is promoting the programme through its social media channels, in-house displays, and digital platforms. Guests can download the Shangri-La Circle application or sign up at the hotel to begin using the programme.
Kuda Villingili Resort Maldives has been nominated in the Resorts category for the Condé Nast Traveller Readers’ Choice Awards 2026 (UK) and the Condé Nast Traveler Readers’ Choice Awards 2026 (US), marking a further development in the resort’s international recognition.
The Readers’ Choice Awards are based on traveller feedback and are considered a key benchmark within the global travel industry. The dual nomination reflects the resort’s presence across international markets and its engagement with guests from different regions.
The nomination follows a series of recognitions for the resort. In 2025, Kuda Villingili was ranked among the Top 5 Overseas Leisure Resorts Worldwide in the Condé Nast Traveller Middle East Readers’ Choice Awards, placing fifth globally. It was also listed among the Top Resorts in the Indian Ocean in the Condé Nast Traveler Readers’ Choice Awards 2025 (US). The resort was similarly recognised in the 2024 edition of the awards.
Located in North Malé Atoll, approximately 30 minutes by speedboat from Velana International Airport, Kuda Villingili Resort Maldives offers 75 villas and residences, each with private pools and views of the surrounding ocean.
The resort features eight restaurants and three bars, including Japanese-Peruvian dining at Mar-Umi and Teppanyaki by Mar-Umi. Other dining options include Asian cuisine at East and grill offerings at Fire. Additional facilities include a cigar lounge, a large swimming pool, a spa with overwater treatment villas, and a range of wellness and recreational activities such as yoga, sound therapy and surfing.
Amjad Thaufeeg, Commercial Director at Kuda Villingili Resort Maldives, stated that the nominations reflect feedback from guests across international markets and noted the importance of maintaining consistent service standards.
Voting for the Readers’ Choice Awards 2026 is open until 30 June 2026, with results scheduled to be announced in November 2026.
Baros Maldives is set to host a curated Earth Day experience titled Earth Day in Bloom on 22 April 2026, offering guests an evening programme centred on sustainability, nature and locally sourced ingredients.
The event will begin at 6:30pm at the resort’s Chef’s Garden, where guests will be welcomed with a Garden Spritz before taking part in a guided tour of the garden. The tour will introduce participants to local herbs and island-grown produce cultivated on the property.
As part of the programme, guests will be invited to plant their own herb, contributing to the garden while engaging in an activity aligned with environmental awareness. The experience will continue with a garden dinner starting at 7pm, featuring a menu designed around fresh, seasonal ingredients sourced from the island.
An optional pairing of organic wines will also be available, providing an additional element to the dining experience.
The event is priced at USD 175 per person, excluding applicable service charge and taxes. Reservations can be made through the resort’s butler service.
The initiative reflects Baros Maldives’ focus on sustainability-led guest experiences, integrating environmental awareness with culinary offerings and on-island activities.
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