News
Singapore Airlines reclaims top spot in World Airline Rankings at Paris Airshow 2023
The Paris Airshow witnessed a highly anticipated event this week as Skytrax, the renowned airline ranking company, announced the world’s top airlines for service quality. In a surprising turn of events, Singapore Airlines emerged as the new champion, reclaiming the coveted No. 1 position after being dethroned by Qatar Airways for the past four years.
The competition for the top spot is always fierce, as airlines represent not only a nation’s connectivity but also its civilization and economic prowess. Singapore Airlines’ remarkable ascent to the pinnacle of the rankings is attributed to a series of drastic internal restructuring measures. The airline has made significant changes, such as converting a majority of its fleet to wide-body aircraft and enhancing the overall customer experience. Notably, Singapore Airlines has introduced free Wi-Fi for all passengers and improved inflight meals, particularly catering to the Vietnamese market.
With these strategic moves, Singapore Airlines has rightfully earned its place at the top and sets an example for the industry in delivering exceptional service quality.
The top 10 airlines of 2023, as revealed by Skytrax, showcased some impressive comebacks and unexpected shifts. Cathay Pacific of Hong Kong made a remarkable leap from 16th place in 2022 to claim the 8th spot this year. Similarly, Eva Air of Taiwan climbed the ranks, jumping from 18th place to an impressive 9th position.
However, not all airlines enjoyed such positive outcomes. Australia’s Qantas, a well-known name in the industry, experienced a disappointing downgrade from 5th place in 2022 to 17th place this year. Another prominent carrier, British Airways, also faced a setback, dropping from 11th place to 18th. Lufthansa, a long-standing airline with a rich history, experienced a significant decline, falling from 15th place to 21st, causing a sense of sadness among aviation enthusiasts.
In contrast, Fiji Airways emerged as a notable success story, making the most significant advancement in this year’s rankings. The airline soared impressively from 36th place to claim the 15th spot, attracting attention and inspiring potential travelers worldwide. The remarkable progress of Fiji Airways emphasizes the opportunities available to those airlines that remain agile, adapt to emerging trends, and strive to improve their offerings.
The unveiling of the world’s top airlines at the Paris Airshow has once again demonstrated the ever-evolving nature of the aviation industry. Singapore Airlines’ triumphant return to the No. 1 position, along with the notable comebacks and unexpected shifts among the top 10, serves as a reminder that airlines must continuously innovate and adapt to remain at the forefront of customer service and satisfaction.
As the aviation landscape continues to evolve, passengers can look forward to an increasingly competitive and customer-centric industry, where airlines strive to deliver exceptional experiences while embracing the latest trends and technologies.
Celebration
Sirru Fen Fushi to host Eid al-Adha celebration from 27–29 May
Sirru Fen Fushi – Private Lagoon Resort has announced its “Eid in Harmony” programme for Eid al-Adha, scheduled from 27 to 29 May 2026, offering guests a series of curated experiences centred on dining, cultural elements and leisure activities.
The programme is designed to provide a structured yet relaxed approach to the celebration, with a focus on shared experiences and engagement with the island environment. According to the resort, the initiative aims to bring together cultural traditions and hospitality offerings within a resort setting.
A central feature of the programme will be the Eid al-Adha Feast, a dining experience presenting a selection of dishes prepared for the occasion. The event will be set in a themed environment reflecting elements associated with Eid.
The resort will also introduce an “Eid Gift with Purpose” initiative, positioned as a gesture aligned with the values of giving and reflection associated with the occasion.
In addition, guests will have the option to participate in a Guest Archery Competition, offering a recreational activity designed to complement the island setting and provide an alternative form of engagement during the celebration period.
Alongside the programme, the resort has launched an “Eid Island Escape” offer, which includes a range of inclusions for guests staying during the period. These include a 30-minute jet lag recovery massage, daily breakfast at Raha Market, dinner on a dine-around basis across selected restaurants, and a one-time floating breakfast experience.
In a statement, the resort’s management said the programme is intended to reflect the values of togetherness and reflection associated with Eid al-Adha, while offering guests opportunities to spend time with family and participate in shared experiences.
Through the three-day programme, Sirru Fen Fushi – Private Lagoon Resort is presenting Eid al-Adha as a combination of dining, leisure and cultural activities within a resort environment.
Featured
Reethi Faru Resort awarded Green Globe certification
Reethi Faru Resort has received Green Globe certification, recognising its compliance with international standards for sustainable tourism.
The certification reflects the resort’s stated commitment to responsible hospitality, with a focus on environmental management, social responsibility and operational practices across the property.
Green Globe certification is awarded following an assessment based on established sustainability criteria and verified through independent third-party audits. The standard reviews performance in areas including environmental management, energy efficiency, resource conservation, community engagement and sustainable operations.
With the certification, Reethi Faru Resort joins a group of hospitality operators worldwide that have met Green Globe’s sustainability requirements and demonstrated an ongoing commitment to improvement in tourism practices.
In a statement, the management of Reethi Faru Resort said the recognition reflects the resort’s continued focus on preserving the natural environment of the Maldives while maintaining the guest experience. The management added that sustainability forms part of the resort’s daily operations.
The Green Globe standard includes more than 40 core criteria supported by over 380 compliance indicators, providing a framework for assessing sustainability performance in the hospitality sector.
Featured
InterContinental Maldives Maamunagau Resort marks loyalty week with member and staff recognition
InterContinental Maldives Maamunagau Resort is marking IHG Global Loyalty Week 2026, a group-wide initiative recognising IHG One Rewards members and the employees who contribute to guest experiences across the brand.
The observance will take place from 11 to 17 May 2026 and is aligned with IHG’s wider theme of “bringing loyalty to life”, focusing on guest recognition and service-led engagement.
As the Maldives’ first all-Club InterContinental resort, InterContinental Maldives is using the occasion to highlight its emphasis on personalised service and guest recognition. During the week, the resort will present a series of experiences and gestures intended to acknowledge IHG One Rewards members through tailored hospitality touches.
A central feature of the programme will be “Member Moments”, which are designed to reflect guest preferences, milestones and individual travel experiences. These will include personalised welcome arrangements, selected in-room amenities, culinary offerings and family-focused gestures.
The resort will also use the week to recognise its employees, whose service contributes to guest loyalty and repeat visits. Under its “Inspire Incredible” service culture, InterContinental Maldives will hold staff appreciation activities and internal recognition initiatives during the week.
Commenting on the occasion, General Manager Reinhold Johann said the initiative highlights the importance of making guests feel recognised and welcomed, while also acknowledging the role of employees in delivering those experiences.
Through IHG One Rewards, members have access to benefits and travel privileges across more than 6,800 hotels worldwide. At InterContinental Maldives Maamunagau Resort, these benefits are integrated into the resort’s all-Club InterContinental offering, which combines personalised service with resort-based experiences in Raa Atoll.
Through its participation in IHG Global Loyalty Week 2026, InterContinental Maldives Maamunagau Resort is positioning guest recognition and service culture as key elements of its hospitality approach.
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