Maldives Promotion House – LUX* Resorts has announced that all the properties in its portfolio, including LUX* Maldives have been awarded with a Certificate of Excellence by Tripadvisor, the largest travel website in the world. LUX* Maldives was also designated by TEZ WORLDBERRY as the winner of the “Overall Customer Satisfaction” category and best hotel partner of TEZ TOUR for the past year.
The LUX* portfolio which won the Tripadvisor Certificates of Excellence include LUX* Belle Mare, LUX* Le Morne, LUX* Grand Gaube in Mauritius; and LUX* Ile de La Réunion, along with two of the properties in their ‘Produced by LUX*’ portfolio, namely Tamassa, Bel Ombre, Mauritius and Merville Beach, Grand Baie, and Mauritius.
TripAdvisor awards these certificates to properties which consistently receive excellent ratings from the website’s users, and recognize the businesses that are best rated by customers, who thus acknowledge the quality of the services provided.
International tourist holding TEZ TOUR is also one of the leading companies in Russia and the current leader of outgoing tourism from Russia and Eastern Europe. TEZ TOUR was founded in 1994, it comprises of more than 20 companies and covers Russia, Bulgaria, Romania, Ukraine, Latvia, Lithuania, Belarus, Estonia, Moldova, Kazakhstan, Armenia and Georgia.
“These certificates, which were awarded to our resorts for the second year in a row, fill us with pride and gratitude, and inspire us to excel. We wish to thank all of our guests who trusted us with their precious holiday time, and took the time to share their experience with fellow travellers. And we are certainly grateful to our team members, who are always the shining stars of our guests’ reviews, and without whom LUX* would not have a heart,” a LUX* statement read.
“At LUX* we are constantly striving to provide our team members with all the tools they need to offer guests unparalleled service. We have partnered with world-renowned service guru Ron Kaufman, to design a continuous learning strategy, which has now been in place for over one year. Each member of our team fully appreciates that our purpose is to help all our guests celebrate life,” Paul Jones, CEO LUX* Resorts said.
“We’re aiming for no less than world class levels in our service. We recognize that time is precious, and we shall leave no stone unturned in striving to achieve the level of service that helps all our guests enjoy every second of their stay with us.”