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India says 20 troops killed in deadliest clash with China in decades

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The long-running border dispute between Asian nuclear powers India and China turned deadly for the first time in nearly half a century after at least 20 Indian soldiers were killed in a “violent face-off”, the army said Tuesday.

Experts warned the high-altitude clash along the Himalayan frontier was a worrying development which could escalate, following weeks of rising tensions and the deployment of thousands of extra troops from both sides.

Brawls erupt regularly between the world’s two most populous nations across their disputed 3,500-kilometre (2,200-mile) border — but no-one has been killed since 1975.

Beijing and Delhi blamed each other for Monday’s clash in the precipitous, rocky terrain of the strategically important Galwan Valley, which lies between China’s Tibet and India’s Ladakh.

An Indian army source in the region told AFP the incident involved no shooting but “violent hand-to-hand scuffles”.

The soldiers threw punches and stones at each other, with Chinese troops allegedly attacking their Indian counterparts with rods and nail-studded clubs during the more than six-hour fight, the Hindustan Times reported.

India had earlier put the toll at three dead.

India-China border clash. PHOTO: AFP /

But in a statement later Tuesday the army added that 17 more critically injured were “exposed to sub-zero temperatures… (and) succumbed to their injuries”.

The Indian army said earlier that there were “casualties on both sides”. China’s defence ministry confirmed the incident had resulted in casualties but did not give the nationality of the victims or any other details.

The United States — which has mounting frictions with China, but sees India as an emerging ally — said it is hoping for a “peaceful resolution”, and that it was monitoring the situation closely.

The UN called for both sides to “exercise maximum restraint”.

Former Indian ambassador to China and foreign secretary Nirupama Menon Rao warned that “we are at an extremely worrisome juncture in the relationship”.

“If not handled correctly… (this) can really escalate into something much bigger than we had initially imagined,” Harsh Pant from the Observer Research Foundation think-tank told AFP.

‘Attacking Chinese personnel’

Beijing claimed Indian troops “crossed the border line twice… provoking and attacking Chinese personnel, resulting in serious physical confrontation between border forces on the two sides”.

Pangong Lake in Leh district of Ladakh, bordering India and China, where troops from both sides have clashed recently. PHOTO: AFP/File / Prakash SINGH

New Delhi’s foreign ministry spokesman Anurag Srivastava hit back, saying the clash arose from “an attempt by the Chinese side to unilaterally change the status quo” on the border.

The violence followed weeks of hostilities that began May 9, when several Indian and Chinese soldiers were injured in a clash involving fists and stone-throwing at Naku La in India’s Sikkim state, which borders Bhutan, Nepal and China.

But just last week, China said it had reached a “positive consensus” with India over resolving tensions at the border, while New Delhi also sounded conciliatory.

However, Indian sources and news reports suggested that Chinese troops remained in parts of the Galwan Valley and of the northern shore of the Pangong Tso lake that it occupied in recent weeks.

The prickly relationship had already been strained when India in August revoked the semi-autonomous status of Jammu and Kashmir state.

That saw the Ladakh region — partly claimed by Beijing — turned into a separate Indian administrative territory.

Taylor Fravel, an expert on China’s territorial disputes at MIT, said Beijing would have viewed the move as a “direct challenge to China’s sovereignty” over the area it claims.

“This may have been one factor leading China to adopt a much more forward posture along the LAC (Line of Actual Control, or the frontier) in the western sector (of the border),” he told AFP.

Fravel said both nations would not “want to see a major escalation”, with China’s main security priority still the US.

‘Worrying’

Tensions have been rising on the border between India and China in recent weeks. PHOTO: AFP/File / Chandan Khanna

India and China have never even agreed on the length of their “Line of Actual Control” frontier, and each side uses different frontier proposals made by Britain to China in the 19th century to back their claims.

They fought a brief war in 1962 in which China took territory from India. Further deadly clashes followed in 1967, but the last shot fired in anger was in 1975, when four Indian soldiers were ambushed and killed along the dividing line in Arunachal Pradesh.

In 2017 there was a 72-day showdown after Chinese forces moved into the disputed Doklam plateau on the China-India-Bhutan border.

After that India’s Prime Minister Narendra Modi and Chinese leader Xi Jinping appeared to ease tensions at two summits.

India and China meanwhile have also been engaged in a show of power in the Indo-Pacific, with New Delhi allying with the US, Australia and Japan to check China’s push in the region.

Reporting and photos: AFP

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Emirates undertakes largest known fleet retrofit project

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Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.

This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.

The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.

In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.

No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.

Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.

As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.

From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.

Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.

Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.

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Eleanor helps over 30 Maldives hotels elevate guest services

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Eleanor has been named as one of the top 10 concierge software providers globally.

Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.

“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.

“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.

Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”

Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.

“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.

To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.

Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.

Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.

For more information, visit www.eleanorapp.com.

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Emirates’ recruiters scour the world for cabin crew talent with 30 city stops

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Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.

As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.

Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”

“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”

Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.

All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.

Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/

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