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Virus lockdowns stifle Eid celebrations as infections rise

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Muslims around the world began marking a sombre Eid al-Fitr Sunday, many under coronavirus lockdown, but lax restrictions offer respite to worshippers in some countries despite fears of skyrocketing infections.

The festival, one of the most important in the Muslim calendar marking the end of the holy month of Ramadan, is traditionally celebrated with mosque prayers, family feasts and shopping for new clothes, gifts and sweet treats.

But this year, the celebration is overshadowed by the fast-spreading respiratory disease, with many countries tightening lockdown restrictions after a partial easing during Ramadan led to a sharp spike in infections.

Mecca’s Grand Mosque has been almost devoid of worshippers since March, with a stunning emptiness enveloping the sacred Kaaba. PHOTO: AFP/File

Further dampening the festive spirit, multiple countries — from Saudi Arabia to Egypt, Turkey and Syria — have banned mass prayer gatherings, a festival highlight, to limit the spread of the disease.

Saudi Arabia, home to Islam’s holiest sites, began a five-day, round-the-clock curfew from Saturday after infections more than quadrupled since the start of Ramadan to around 68,000 –- the highest in the Gulf.

Eid prayers will be held at the two holy mosques in the cities of Mecca and Medina “without worshippers”, authorities said on Saturday, citing a royal decree.

Mecca’s Grand Mosque has been almost devoid of worshippers since March, with a stunning emptiness enveloping the sacred Kaaba — a large cube-shaped structure towards which Muslims around the world pray.

Jerusalem’s Al-Aqsa mosque, Islam’s third holiest site, will reopen to worshippers only after Eid, its governing body said.

In Lebanon, the highest Sunni religious authority has announced the reopening of mosques only for Friday prayers. Worshippers, however, will be subject to temperature checks and sanitary controls before they enter.

Fears of ‘new peak’

Meanwhile, Muslims across Asia — from Indonesia to Pakistan, Malaysia and Afghanistan — thronged markets for pre-festival shopping, flouting coronavirus guidelines and sometimes even police attempts to disperse large crowds.

A Sudanese family prepare traditional biscuits at their home in the capital Khartoum just ahead of Eid. PHOTO: AFP / ASHRAF SHAZLY

“For over two months my children were homebound,” said Ishrat Jahan, a mother of four, at a bustling market in the Pakistani city of Rawalpindi.

“This feast is for the kids, and if they can’t celebrate it with new garments, there is no point in us working so hard throughout the year.”

Pakistan, which gave into religious pressure by allowing mosque prayers throughout the fasting of Ramadan, is yet to make a decision over mass gatherings during Eid.

In Indonesia –- the world’s most populous Muslim nation — people are turning to smugglers and fake travel documents to get around bans on the annual end-of-Ramadan travel that could send infections soaring.

Muslims across Asia — from Indonesia to Pakistan, Malaysia and even war-ravaged Afghanistan — thronged markets for pre-festival shopping, flouting coronavirus guidelines. PHOTO: AFP / CHAIDEER MAHYUDDIN

More than 3,500 Tunisians who travelled home just ahead of the holiday will have to spend it away from their families, forced to quarantine for two weeks in hotels after arriving from abroad.

Atef Maherzi, a doctor repatriated Tuesday from Saudi Arabia, said she would be catching up with family over Skype, foregoing her usual role of host.

“Usually, I’m the mistress of the house, but this time, my husband will receive the guests alone.”

The COVID-19 death tolls across the Middle East and Asia have been lower than in Europe and the United States, but numbers are rising steadily, sparking fears the virus may overwhelm often underfunded healthcare systems.

Iran, which has experienced the Middle East’s deadliest outbreak, has called on its citizens to avoid travel during Eid as it battles to control infection rates.

Pakistan, which gave into religious pressure by allowing mosque prayers throughout the fasting of Ramadan, is yet to make a decision over mass gatherings during Eid. PHOTO: AFP / Rizwan TABASSUM

Iran shut schools and places of worship and banned inter-city travel for the Persian New Year holidays in March, but the restrictions were recently eased.

Health Minister Saeed Namaki said that the country was focusing hard on avoiding “new peaks of the disease” caused by people “not respecting health regulations”.

The exact date of Eid has yet to be set in the Shiite-majority country, but will likely be Monday, in line with the Shiite community’s celebrations in Iraq, as announced by top cleric Grand Ayatollah Ali Sistani.

Sunnis in Iraq will mark the start of the festival on Sunday.

‘Comedy night’

The neighbouring United Arab Emirates has tightened its lockdown, with the night-time curfew starting at 8:00 pm (1600 GMT) instead of 10:00 pm during Ramadan.

But that has not stopped some families from planning getaways to luxury beachfront hotels in Ajman or Ras Al-Khaimah emirates.

Shiite Iraqis will mark the start of Eid al-Fitr on Monday, while their Sunni compatriots will begin celebrations on Sunday. PHOTO: AFP / Hussein FALEH

However, Muslims in many countries are set for frugal celebrations amid growing financial distress.

The twin shocks of coronavirus restrictions and falling oil prices have plunged the region into the worst economic crisis in decades.

The coronavirus restrictions have hit businesses hard, including retailers who would normally be preparing for the festive rush, as Muslims save their money for masks, gloves and other COVID-19 protective gear.

In the Syrian capital Damascus, Eid shoppers rummaged through flea markets for clothes at bargain prices as the war-ravaged and sanctions-hit country grapples with a much more entrenched economic crisis.

“The flea market is the only place I can buy something new to wear for the Eid holidays,” 28-year-old Sham Alloush told AFP.

“Had it not been for this place, I wouldn’t have been able to buy new clothes at all.”

Syrians are among the many Muslims who are set for frugal celebrations amid growing financial distress. PHOTO: AFP / OMAR HAJ KADOUR

But promising some laughs in these dire times, 40 Muslim comedians from across the world will host a virtual show on Sunday called “The Socially Distant Eid Comedy Night”.

“This Ramadan has been particularly difficult for communities around the world,” said Muddassar Ahmed, head of the Concordia Forum, the organiser of the event.

“We’re proud to be pulling together some of the brightest Muslim comedic talent to entertain those celebrating the Eid festival at home, people looking to learn a little bit about Muslim culture, or really anyone in need of a good laugh.”

Reporting and photos: AFP

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Emirates undertakes largest known fleet retrofit project

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Emirates has kick-started its plans to upgrade the entire interior cabins of 120 Airbus A380 and Boeing 777 aircraft – two of the largest commercial aircraft types in service today.

This ambitious project, representing a multi-billion dollar investment to ensure Emirates’ customers “fly better” for the coming years, officially commences in November and is managed entirely by Emirates’ Engineering team.

The target is to completely retrofit four Emirates aircraft from start to finish every month, continuously for over 2 years. Once the 67 earmarked A380s are refreshed and back in service, 53 777s will undergo their facelift. This will see nearly 4,000 brand new Premium Economy seats installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design when the project is complete in April 2025.

In addition, carpets and stairs will be upgraded, and cabin interior panels refreshed with new tones and design motifs including the iconic ghaf trees which are native to the UAE.

No other airline has handled a retrofit of this magnitude in-house, and there’s no blueprint for such an undertaking. Therefore Emirates Engineering teams have been planning and testing extensively, to establish and streamline processes, and identify and address any possible snags.

Trials began on an A380 in July, where experienced engineers literally took each cabin apart piece-by-piece and logged every step. From removing seats and panelling to bolts and screws, every action was tested, timed and mapped out. Potential impediments to completing the installation of Emirates’ new Premium Economy Class or the retrofit of the remaining three cabins in just 16 days were flagged and documented for expert teams to review and address.

As part of the programme, new purpose-built workshops will be set up at Emirates Engineering to repaint, re-trim and re-upholster Business and Economy Class seats with new covers and cushioning. First Class suites will be carefully disassembled and sent to a specialised company to replace the leather, arm rests and other materials.

From the trials, Engineers discovered several unexpected solutions for instance: that existing food catering trucks could be easily repurposed to move parts destined for refurbishment from the aircraft to the workshop for their refresh, as these vehicles had doors of the right width and offer sufficient space.

Until the retrofit programme starts in earnest in November, a cross-disciplinary team has been assembled to regularly review the planning process, address any issues, and track updates on various aspects of the project such as procurement, staffing, and training.

Emirates’ new Premium Economy cabin class, which offers luxurious seats, more legroom, and a service to rival many airlines’ business offering, is currently available to Emirates customers travelling on popular A380 routes to London, Paris, Sydney. More customers will be able to experience the airline’s new Premium Economy cabins starting from year end, as the retrofit programme picks up momentum.

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Eleanor helps over 30 Maldives hotels elevate guest services

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Eleanor has been named as one of the top 10 concierge software providers globally.

Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.

“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.

“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.

Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”

Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.

“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.

To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.

Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.

Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.

For more information, visit www.eleanorapp.com.

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Emirates’ recruiters scour the world for cabin crew talent with 30 city stops

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Emirates, the world’s most global airline, is seeking talented people with a passion for service to join its award-winning cabin crew team.

As air travel returns with a vengeance, the airline’s recruiters are busy meeting and hiring candidates in 30 cities from now until the end of June. In this latest drive, Emirates’ teams will travel from Australia to the UK, and dozens of European cities in between, as well as Cairo, Algiers, Tunis and Bahrain.

Abdulaziz Al Ali, Emirates Group’s Executive Vice President for Human Resources said: “There’s no more exciting airline than Emirates for anyone interested in a flying career, and we’ve received tremendous interest since we began our recruitment drive for cabin crew in November.”

“While parts of the application process are done online, we always make the effort to meet our candidates in person whenever we can, and that is why our Talent Acquisition team is doing a whirlwind 30-city tour over the next 6 weeks to assess prospective candidates.”

Emirates’ truly global cabin crew team represent 160 nationalities, reflecting its customer mix and international operations in over 130 cities on six continents.

All Emirates crew are based in the exciting cosmopolitan city of Dubai, with company-provided accommodation, tax-free salary and more benefits.

Interested candidates can read more about the Emirates cabin crew role, and apply online at: https://www.emiratesgroupcareers.com/cabin-crew/

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