Featured
Marriott’s engineering conference celebrates silent heroes
Engineering has always been one of the most vital but least applauded elements of the hospitality industry.
Behind the scenes and out of sight, teams of highly trained and multi-skilled professionals work tirelessly to make every element of a hotel or resort run smoothly, efficiently and in an environmentally friendly manner, enhancing the guest experience.
To celebrate these unheralded heroes and ensure the highest standards of operational excellence, Marriott International recently hosted its regional Engineering Conference.

Held virtually in line with ongoing social distancing requirements, this online event was attended by 94 engineers from properties in Singapore, Maldives, Thailand, Vietnam, Cambodia, including several directors of engineering and few General Managers.

Attendees were greeted with keynote speeches by four of Marriott’s top regional executives, including Rivero Delgado, Area Vice President – Singapore, Malaysia and Maldives; Jakob Helgen, Area Vice President – Thailand, Vietnam, Cambodia & Myanmar; Ananchai “Mao” Lertwatthiphong, Vice President of Engineering; and Saravana Raj S, Area Director of Engineering, who all provided updates on the latest engineering objectives, plans and practices for the coming decade and beyond.
Environmental efficiency is a key element of Marriott’s vision for the future, and the engineering delegates were consulted on the company’s latest Utility Cost Benchmarking initiatives, which are designed to help hotels consume less energy.
The conference also recognised Marriott’s top hotels and resorts, according to the Guest Satisfaction Index (M&U) and Maintenance Excellence Index (TRG), which show how the engineering teams are making a positive impact on all aspects of hotel performance.

A panel of experts then helped to introduce the group’s online platforms for hotel maintenance, and a quiz provided a fun way of boosting knowledge and awareness.
“Engineers play a critical role in reducing our properties’ carbon footprints and helping us to function in an efficient and eco-friendly manner, which will be critical to our progress in the coming years. However, there are times they go unnoticed by our guests, but without whom our hotels simply could not operate. They also This virtual conference let us shine a spotlight on our engineers, celebrate their vital role and lay the foundations for a more sustainable future,” commented Rivero Delgado.
Featured
Alila Kothaifaru Maldives aligns festive events with World of Care commitments
Alila Kothaifaru Maldives will mark the festive season with a programme that combines charitable initiatives with its sustainability commitments. Guests will be invited to donate, run, paddle and plant in support of local community and environmental projects, alongside dining experiences that highlight Maldivian produce.
Under its World of Care commitments, the resort has adopted initiatives to improve the school experience for children at R. Maduvvari School on the neighbouring island and to protect the surrounding marine ecosystem. Participation in the season’s activities will contribute directly to these programmes.
From 25 December 2025 to 7 January 2026, guests may purchase wrapped gifts from a Christmas Charity Surprise Tree, with all proceeds directed to the resort’s charitable causes.
On 27 December 2025, Euro Divers will lead a coral-planting session within the house reef. The activity forms part of an ongoing conservation effort to strengthen reef resilience by increasing coral diversity through the careful planting of hardy coral fragments.
Seasalt restaurant will host a “Boat to Table” beachfront barbecue on 28 December 2025 and 4 January 2026. The buffet will feature seafood such as giant tuna sashimi, ceviche and grilled fish prepared from the day’s catch supplied by local fishermen, reflecting the resort’s focus on local sourcing and support for the Raa Atoll community.
A Charity Kayak Race will take place on 30 December 2025 and 5 January 2026. Entry will be by voluntary donation, with funds supporting enhancements at the R. Maduvvari pre-school.
On 2 January 2026, the programme will conclude with a Charity Island Fun Run around the island. Branded t-shirts will be available for purchase, with proceeds benefiting the resort’s community initiatives.
Awards
Mercure Maldives Kooddoo wins triple honours at World Luxury Awards 2025
Mercure Maldives Kooddoo Resort has received three titles at the 2025 World Luxury Awards, named Luxury Adults Only Resort, Luxury Island Resort, and Luxury Cultural Resort in the Indian Ocean.
The awards highlight the brand’s focus on locally rooted hospitality, with stays shaped by place, service and community. The resort presents Maldivian culture through curated experiences, pairing contemporary comforts with island traditions.
Positioned as an adults-only retreat, Mercure Maldives Kooddoo integrates culinary influences and cultural programming to offer guests a stay informed by the rhythm of local life and delivered with consistent service standards.
“These awards are a true reflection of our team’s passion for creating experiences that feel both local and memorable. Every detail, from the design to the service, is guided by the authenticity that defines Mercure. We are grateful to our guests for being part of this journey,” said Riaan Drever, Cluster General Manager.
The World Luxury Awards recognise excellence in global hospitality, honouring properties that consistently deliver strong guest experiences and celebrate diversity across the travel sector.
Awards
Hat-trick for Pullman Maldives Maamutaa at 2025 World Luxury Awards
Pullman Maldives Maamutaa has received three honours at the 2025 World Luxury Awards, securing titles for Best Luxury All-Inclusive Hotel, Best Luxury Wellness Hotel, and Best Luxury Family Hotel in the Indian Ocean.
The awards underscore the resort’s approach to experience-led hospitality, combining design, wellbeing and guest engagement. The recognition also reflects Pullman’s commitment to innovation, inclusivity and sustainability, which sit at the centre of the brand’s strategy.
Since opening, Pullman Maldives Maamutaa has developed an all-inclusive offering that brings together adventure, wellness and a close connection to the natural environment. Its portfolio includes an underwater villa, wellness concepts and family-oriented experiences.
“We are honoured to receive this recognition at the 2025 World Luxury Awards. These awards celebrate the heart of what we do—creating inspiring moments for every guest, whether they come to reconnect, recharge, or simply play. This achievement belongs to our incredible team, whose passion and dedication make Pullman Maldives Maamutaa what it is today,” said Riaan Drever, Cluster General Manager.
The World Luxury Awards recognise excellence in global hospitality, highlighting hotels that consistently deliver strong guest experiences and demonstrate innovation in service and design.
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