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Dhiraagu to introduce AI-powered hotel voice assistant WooHoo

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Dhiraagu is collaborating with SmartBeings Inc and Leia Inc to introduce WooHoo, a contactless Artificial Intelligence (AI) powered voice assistant for the hospitality industry.

SmartBeings Inc is a Silicon Valley-based company and the developer of WooHoo, an award-winning enterprise voice AI assistant speaker for the hospitality industry.

The WooHoo voice AI assistant speakers (powered by JBL by Harman) brings the convenience to order and personalise guest needs quickly and efficiently using their voice commands.

“We are excited to collaborate with Dhiraagu, the leading digital service provider in the Maldives,” Himanshu Kaul, the Chief Innovation Officer at SmartBeings Inc, said.

“With a huge demand for Contactless solutions, WooHoo is powered by next-generation cognitive AI platform where brands can customise and redefine a luxurious experience with the power of voice.”

Leia Inc is the leading provider of Lightfield hardware and content services for mobile devices. Leia’s Lume Pad is the first 3D Lightfield Tablet in the world that lets you experience 3D imagery with a natural sensation of depth and feel for textures, materials, and lights — no eyewear required.

The Lume Pad — Hospitality Edition will fully integrate with WooHoo’s platform to help upsell in-room services and further uplift the guest experience.

“We are excited to bring Lightfield imagery to the world of luxury hospitality through this partnership,” David Fattal, Leia Inc’s co-founder and CEO, said.

“Combining voice commands and holographic interactions creates the perfect marriage to elevate the guest experience and create new revenue streams for hoteliers.”

As the Covid-19 pandemic has heavily impacted the hospitality industry across the globe, it is a common understanding that the tourism landscape will not be the same even after the lockdowns and travel restrictions have been lifted.

The road to recovery will be even far more challenging and to navigate through that, Dhiraagu is introducing WooHoo — a platform which will help minimise the need for physical contact, provide tele-health services, and enable guest requests to be attended via a voice assistant.

“We are happy to be collaborating with Silicon Valley companies like SmartBeings Inc and their partners Leia Inc to offer a contactless voice assistant, to support our hospitality partners where they can digitise their guest experience in resorts, rooms, restaurants, beaches, entertainment, and daily tasks,” Mahmoud Dasser, the Chief Marketing Officer at Dhiraagu, said.

“We want to help them connect and optimise their operations while they ensure the guests are safe when delivering a luxurious experience.”

WooHoo is integrated with more than 40+ hospitality solutions like property management systems, in-room automation, housekeeping, point of sales systems, and PBX.

With WooHoo and Dhiraagu’s smart hospitality solutions, hotel guests can now order food and beverages, toiletries, play music, get instant answers to their queries, call reception and control room temperature, lighting, or curtains, among other many interactions, through a simple voice command.

Dhiraagu has continued to bring innovative business solutions to its customers. The expansion of a comprehensive product portfolio and collaborative partnerships are a true testament to Dhiraagu’s commitment to enriching lives through digital services.

Business

BBM: Stronger hospitality platform via Hotelier Maldives Awards, culinary development

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Since 1990, Bestbuy Maldives (BBM) has been at the core of the Maldives’ hospitality supply chain. More than a distributor, BBM has become a trusted partner in shaping talent, raising standards, and building long-term capacity across the industry.

That commitment continues in 2025 through its title sponsorship of the Hotelier Maldives Awards, and its growing investment in culinary development and cross-industry collaboration.

Supporting the Ecosystem, Not Just the Event

BBM is the preferred partner for over 60 international brands. However, its true value lies in how it supports the people behind the brands. From chefs and service staff to back-of-house professionals, BBM works across the sector to create real impact.

This year, the Hotelier Maldives Awards 2025 expands its recognition with four new categories:

  • Watersports Personality of the Year
  • Diving Personality of the Year
  • Airport Representative of the Year
  • Resort Manager of the Year

These additions reflect a simple belief. Everyone who shapes the guest experience deserves to be seen. Not just the visible few. Everyone.

Hotel Asia and the Rise of Culinary Confidence

For more than two decades, BBM has served as the main sponsor of the Hotel Asia Exhibition and International Culinary Challenge, endorsed by the World Association of Chefs Societies (WACS).

This platform has consistently raised the bar by bringing over 25 WACS A-Grade international jurors to the Maldives each year. Through this effort, local chefs get to test their skills on a global scale.

To further encourage excellence, BBM launched the Chairman’s Trophy, awarded annually to the most promising Maldivian chef:

  • 2023 — Chef Mohamed Adhil
  • 2024 — Chef Ahmed Mazim

Each name marks a growing movement. Maldivian chefs no longer compete to participate. They compete to win.

Backing Global Exposure for Local Talent

BBM has directly sponsored Maldivian chefs to represent the country at global events, including:

  • HOFEX 2017 in Hong Kong, where Chef Ahmed Fatheen and Chef Ismail Naseer earned silver
  • La Sial 2018 in Abu Dhabi, where Chef Mohamed Adhil won both gold and silver
  • FHA 2018 in Singapore, supporting emerging talent
  • Asian Pastry Cup 2018, where Chef Aminath Hameed was recognized as a pioneering female chef
  • Chinese Cuisine World Championship 2019, where Chef Ahmed Mazim won bronze
  • World Chefs Congress and Expo 2022, where BBM sponsored six MNU students under its Building Young Talent initiative

Creating Spaces for Knowledge Transfer

Beyond competitions, BBM hosts world-class chefs to lead pro bono Masterclasses, including:

  • Chef Bruno Ménard, holder of three Michelin stars
  • Chef Edwin Leow, gold medalist at the IKA Culinary Olympics

These sessions are designed to be open, practical, and rooted in the everyday reality of resort kitchens.

Recognition with Purpose

BBM’s sponsorship of the Hotelier Maldives Awards 2025 is part of a larger support system. These awards are not marketing. They are memories. They capture the faces, names, and efforts of those who make the Maldives one of the most admired hospitality destinations in the world.

“When people are seen, they rise,” said Ali Afrah Hassan, Head of HR, Admin, and Corporate Affairs at BBM. “This platform is our way of saying you matter. Not just once a year, but every day you show up to serve.”

Whether through product support, recognition, training, or infrastructure, BBM is building something larger than supply chains. It is helping shape the culture of Maldivian hospitality.

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Business

Dubai Chocolate Brownies in Maldives: BBM, Dreidoppel conclude pastry tour

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BBM’s exclusive Dreidoppel Demo Tour, led by Master Pâtissier Frankie Robin, concluded successfully on Apr 30th, after a 10-day pastry training series across 15 leading Maldivian resorts that requested the training. Two city bakeries were also trained on the 30th. The initiative brought together global expertise and a strong commitment to raising pastry standards in the local hospitality industry.

This year’s sessions focused on practical pastry solutions using Dreidoppel’s premium ingredient range to create Panettone, Dubai chocolate brownies, Mousses, Crème Brûlée, Fill & Gloss applications, and Caramel Chocolate Snacks.

A standout feature of the tour was the passion shown by young chefs across the islands.

Chef Frankie Robin remarked, “What truly impressed me was how prepared and passionate the young chefs were. Their eagerness to learn, experiment, and take their skills to world-class standards made every session an absolute joy.”

Grounded in real kitchen challenges—speed, flavour, and efficiency—Chef Frankie’s demos showcased how smart ingredient choices can drive both creativity and performance.

A.V.S. Subrahmanyam, Chief Operating Officer at BBM, added, “At BBM, we believe in more than just supplying ingredients—we are committed to the professional growth of the industry. Collaborations like this empower culinary teams with global techniques and greater confidence.”

The tour reflects BBM’s ongoing efforts to strengthen the Maldivian foodservice industry through knowledge-sharing and access to world-class products.

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Business

BBM brings Vaseline, Hellmann’s, BRU Coffee to Maldives market

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Bestbuy Maldives (BBM) extended their strong and decades old partnership with Unilever International, by adding to their brand portfolio – Vaseline, Hellmann’s, and BRU Coffee for the Maldivian market.

The collaboration was announced at a Business gathering held at the Manhattan Business Hotel, attended by over 300 trade partners from across Maldives.

With this partnership, BBM strengthens its retail offerings across the Maldives archipelago. Vaseline, a trusted name in skincare, and Hellmann’s, known globally for quality food products, will now be available through BBM’s distribution network.

“Vaseline is a name that generations trust for skin care. And Hellmann’s is a global icon in flavours. We’re proud to bring both to shelves across the Maldives and enrich everyday living for our customers,” said Muksith Hussain, Business Head – Retail.

In the hospitality sector, BBM introduces Bru Coffee as an addition to its HORECA (Hotel, Restaurant, Café) offerings. BRU Coffee provides a quality beverage option for hotels, resorts, and restaurants across the Maldives.

“BRU is one of the most loved coffee brands in the region. With this launch, we’re giving our hospitality partners a versatile product that delivers on both taste and reliability that can be consumed as a beverage and for the purpose of dessert preparation, something they can serve with confidence,” said Hisham Girsy, Business Head – HORECA.

The gathering served as a platform for BBM to engage with its valued trade partners and introduce these new brands to the market.

A.V.S Subrahmanyam, Chief Operating Officer at BBM, remarked: “BBM is built on relationships. This event reflects our commitment to not just introduce great products but to support, connect, and elevate our trade partners. We’re in this together, and the journey ahead is promising.”

As BBM continues to grow its portfolio and global partnerships, the focus remains clear delivering excellence, building trust, and shaping the future of trade in the Maldives.

Bestbuy Maldives (BBM) is a leading distribution company in the Maldives, connecting international brands with local businesses across retail and hospitality sectors. With a customer-focused approach and extensive distribution network, BBM continues to be a trusted partner in the Maldivian market.

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