Featured
Eleanor helps over 30 Maldives hotels elevate guest services
Eleanor has been named as one of the top 10 concierge software providers globally.
Based on accurate, timely reviews from real users, the HotelTechAwards rank the world’s best hotel software firms and products and it also provides hoteliers direct access to a growing network of hotel technology professionals and decision-makers.
“The guest experience is the cornerstone of our platform. Our unified resort wide solution, Eleanor, has been built for resorts off the back of many years working in the industry and addresses the needs of both Sales and Marketing departments and perhaps just as importantly, the operational requirements of the team on the ground at the property. The days of resorts working with disjointed systems are now behind us,” says Darren Caple, co-founder and CEO.
“We are on a mission to make the guest’s resort experience as easy and as frictionless as possible. Whereas traditional providers in the market have come at this purely from a guest communication perspective, our background in resorts has allowed us to combine this basic requirement with the streamlining of operational processes. The result is truly a resort wide solution that removes the need for countless different systems to be deployed.
Eleanor allows resorts to deliver consistent, superior service levels to guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. More than 30 properties in the Maldives use our Eleanor platform to help butlers and guest services elevate the guest experience. These properties are seeing an increase in incremental revenue by over 30% and operational efficiencies of 600+ man hours per month. We are also beginning to roll out the platform in some Caribbean properties!”
Eleanor is making waves in the hospitality industry by pushing the conventional limits of what a resort guest app can achieve through its unique ability to facilitate direct bookings for services and activities. The traditional ‘request to book’ feature that is common amongst almost all other hotel apps is removed by a power booking and operational platform sitting at the heart of the solution that covers all the resorts’ departments. It’s this module which realises enormous operational benefits and insights for the resort.
“We, at Eleanor, are humbled and honoured that our clients have provided such positive reviews. Feedback from our clients, partners and hoteliers are incredibly valuable for us and we will continue to improve our offering and services”, said Caple.
To celebrate this success, Eleanor is currently offering resorts a free one month trial, together with free setup and training and discounted monthly fees.
Eleanor, founded in 2018 and has its headquarters in the United Kingdom. Created from over 15 years of hands-on expertise, Eleanor allows resorts to deliver consistent, superior service levels to its guests across all stages of their journey with contactless features helping to alleviate sensitive touch-points in the post pandemic period. Eleanor also helps to unlock operational efficiencies and boost incremental revenue and guest loyalty.
Hotel Tech Report’s Best Concierge Software 2022 Runner Up, reviewed as a preferred and reliable hotel software product by the global hotelier community.
For more information, visit www.eleanorapp.com.
Featured
Banyan Tree Vabbinfaru blends romance and wellbeing in February Valentine’s programme
This February, Banyan Tree Vabbinfaru invites travellers to celebrate love through a series of intimate and thoughtfully curated Valentine’s experiences, set against the natural beauty of the Original Maldives, where romance, inner renewal and mindful presence unfold with ease.
From 10 to 14 February 2026, the resort presents a refined Valentine’s programme designed for couples seeking meaningful connection and timeless romance. Central to the celebration is destination dining on a private sandbank, where an exclusive Valentine’s dinner is served on a secluded stretch of white sand, surrounded by the Indian Ocean. Beneath the stars and by candlelight, couples are invited to savour a carefully curated menu in an atmosphere of quiet intimacy.
Romance is further elevated at Madi Hiyaa, the resort’s Japanese restaurant, with a specially crafted four-course Valentine’s menu. The experience begins with a rose-inspired sparkling welcome cocktail, setting an elegant tone for the evening. At Naiboli Bar, candlelit tables, subtle Valentine’s touches and live music create an unhurried evening by the sea, allowing guests to linger and connect.
On 14 February, couples may deepen their celebration at the award-winning Banyan Tree Spa through the Romantic Spa Retreat, a 120-minute experience designed for reconnection. Guests may choose between Sunrise Nourished or Sunset Relief, each combining a signature body healer, a full-body massage and a mini facial, complemented by light refreshments enjoyed in the privacy of the spa pavilion.
Throughout February, Banyan Tree Vabbinfaru also offers the “From Stress to Stillness” wellbeing journey, inviting guests to restore balance through a personalised consultation and a thoughtfully curated programme that includes Auricular Therapy, Counter Tech Move rituals and Yogic Sleep (Yoga Nidra). Rooted in understated elegance and a holistic philosophy of wellbeing, the month becomes an invitation to celebrate love while fostering calm, reflection and mindful presence.
Valentine’s celebrations extend to Dhawa Ihuru, where couples are invited to mark the occasion through relaxed moments by the sea. On 14 February 2026, guests are welcomed at Velavani Bar with a rose sparkling Valentine’s drink before continuing the evening at Riveli Restaurant, where a special Valentine’s sweet corner adds a romantic highlight to the dining experience. Throughout the month, guests may also unwind at 8lements Spa, where soothing treatments encourage relaxation, balance and quiet renewal, complementing the spirit of the season.
Excursions
Manta season experience returns as InterContinental Maldives Maamunagau announces 2026 retreat
InterContinental Maldives Maamunagau Resort has announced the dates for its 2026 Manta Retreat, following the programme’s strong reception in recent years. The retreat will take place from 24 to 27 March 2026, coinciding with the Maamunagau manta season, when juvenile manta rays are commonly sighted in the resort’s lagoon just offshore.
The resort will once again partner with The Manta Trust, one of the world’s leading manta ray research organisations, to co-host the retreat and offer guests an immersive, educational experience centred on marine conservation. The programme is designed for travellers seeking purpose-led experiences and a deeper understanding of manta rays within their natural environment.
Located on the edge of a UNESCO World Biosphere Reserve and adjacent to a known juvenile manta ray aggregation site, InterContinental Maldives Maamunagau provides direct access to key research and observation areas. During the retreat, guests will be able to participate in guided reef snorkelling, manta excursions led by The Manta Trust, coral restoration and planting workshops, and a series of educational sessions. Participants will also have the opportunity to adopt and name a manta ray as part of the conservation initiative.
The partnership between InterContinental Maldives and The Manta Trust has been in place since 2019. The retreat will be led by The Manta Trust’s base leader, Meral Hafeez, who will guide guests through manta ray encounters while sharing insight into the organisation’s ongoing research and conservation efforts in the surrounding waters. The programme offers participants a behind-the-scenes look at the daily work of the research team, including observing and recording manta ray behaviour.
In 2023, Maamunagau Lagoon was recognised as an Important Shark and Ray Area (ISRA), identifying it as a vital habitat for manta rays and a priority conservation site. The lagoon continues to serve as a key research area for The Manta Trust, allowing guests to observe manta rays in their natural environment within close proximity to the resort. Certified divers are also catered for, with access to dedicated dive sites where manta ray cleaning stations can be observed, highlighting the complex marine ecosystems of the Maldives.
Beyond the retreat activities, guests can enjoy the resort’s overwater villas, unwind at AVI Spa, or explore its range of dining experiences.
The participation fee for the Manta Retreat is USD 1,550++ per night, per room, based on double occupancy, with a minimum stay of four nights. The package includes one manta ray research trip, guided house reef snorkelling, manta ray adoption, educational workshops, and accommodation in a luxury villa or residence on a half-board basis.
Featured
Ten years of turtle conservation: Coco Palm Dhuni Kolhu and Olive Ridley Project milestone
Coco Palm Dhuni Kolhu, part of the boutique island resort collective Coco Collection, is marking ten years of partnership with the Olive Ridley Project (ORP), celebrating a decade-long commitment to marine conservation in the Maldives.
The partnership reached a significant milestone in 2017 with the opening of the Maldives’ first veterinary-led Marine Turtle Rescue Centre at Coco Palm Dhuni Kolhu, pioneering specialised sea turtle care in the country. Since its establishment, the centre has treated and released 152 injured turtles, achieving a rehabilitation success rate of nearly 60 per cent. The facility plays a critical role in caring for turtles impacted by human activities, including entanglement in marine debris and ghost nets.
Beyond rescue and rehabilitation, the Olive Ridley Project leads long-term sea turtle research across the Maldives, collecting data on nesting activity, population trends and threats to marine life. This work contributed to the country’s first National Red List Assessment of Threatened Species, published in 2022. Supported by a network of citizen scientists, ORP’s Maldives research team has documented more than 45,000 sea turtle encounters nationwide. Over the past decade, Coco Collection has been a major contributor to this effort, recording nearly 3,500 encounters and reinforcing its position as one of ORP’s most significant research partners.
Guests at Coco Palm Dhuni Kolhu are invited to engage directly with these conservation initiatives through weekly marine talks, educational sessions led by the resort’s resident Marine Educator, and opportunities to witness rehabilitated sea turtles being released back into the ocean.

Commenting on the milestone, Siraj Waseem, General Manager of Coco Palm Dhuni Kolhu, said that celebrating ten years of partnership with the Olive Ridley Project was a source of pride for Coco Collection. He noted that what began as a shared commitment to protecting marine life has evolved into a long-term collaboration rooted in education, conservation and meaningful guest engagement, adding that the Marine Turtle Rescue Centre continues to grow in strength with ORP’s support.
Dr Martin Stelfox, Founder and Chief Executive Officer of the Olive Ridley Project, said the decade-long partnership reflects a pioneering collaboration and significant progress in sea turtle conservation in the Maldives. He highlighted advances in conservation medicine and research achieved together, as well as the impact of inspiring guests and Maldivian interns to care for and protect the country’s marine environment.
Over the past ten years, the ORP Marine Turtle Rescue Centre at Coco Palm Dhuni Kolhu has hosted ten veterinary surgeons, each contributing to the development of sea turtle conservation medicine in the Maldives. Through the Sea Turtle Veterinary Trainee Programme, the resort and ORP have trained 29 veterinary professionals from 12 countries, helping to strengthen a global network of sea turtle clinical care across the Indian Ocean and beyond.
Alongside its conservation work, Coco Palm Dhuni Kolhu continues to offer a wide range of experiences for guests, from water sports such as water skiing, surfing and parasailing to sailing, paddle-boarding and kayaking in the surrounding lagoon. Visitors can also explore Maldivian culture through curated Coco Experiences that highlight local island life and heritage. As the resort marks ten years of collaboration with the Olive Ridley Project, Coco Palm Dhuni Kolhu continues to demonstrate how meaningful conservation efforts can coexist with memorable guest experiences.
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